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Bill collector vs billing specialist

The differences between bill collectors and billing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a bill collector, becoming a billing specialist takes usually requires 1-2 years. Additionally, a billing specialist has an average salary of $35,624, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a bill collector include patients, customer service and medicaid. The most important skills for a billing specialist are patients, customer service, and data entry.

Bill collector vs billing specialist overview

Bill CollectorBilling Specialist
Yearly salary$35,585$35,624
Hourly rate$17.11$17.13
Growth rate-8%-3%
Number of jobs23,74655,205
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 31%
Average age4646
Years of experience122

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

What does a billing specialist do?

Billing specialists are accounting or finance employees who are responsible for sending out billing invoices to clients. They calculate charges that their clients have incurred. They then write bills, ensure that all details are correct, and send these out to clients. They also manage payment due dates and ensure that clients are duly reminded of such deadlines. Billing specialists also manage client accounts and ensure that they are paying on time. They help identify clients who have outstanding payables and send out collection notices to them. At times, billing specialists also manage the receipt of payments to manage account records better.

Bill collector vs billing specialist salary

Bill collectors and billing specialists have different pay scales, as shown below.

Bill CollectorBilling Specialist
Average salary$35,585$35,624
Salary rangeBetween $30,000 And $40,000Between $27,000 And $45,000
Highest paying CityPittsfield, MAWashington, DC
Highest paying stateVirginiaDelaware
Best paying companyRetina Group Of WashingtonTIBCO Software
Best paying industryFinanceManufacturing

Differences between bill collector and billing specialist education

There are a few differences between a bill collector and a billing specialist in terms of educational background:

Bill CollectorBilling Specialist
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Bill collector vs billing specialist demographics

Here are the differences between bill collectors' and billing specialists' demographics:

Bill CollectorBilling Specialist
Average age4646
Gender ratioMale, 20.0% Female, 80.0%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%Black or African American, 10.9% Unknown, 4.4% Hispanic or Latino, 19.2% Asian, 7.4% White, 57.3% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between bill collector and billing specialist duties and responsibilities

Bill collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
  • Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
  • Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
  • Take payments by ACH and debit cards.
  • Collect A/R payments from medical insurance companies and customers.
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Billing specialist example responsibilities.

  • Use of QuickBooks to manage vendors' accounts, set up filing system to maintain files and supporting billing documents.
  • Manage the daily correspondence with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Use independent judgment, manage and impart confidential information appropriately per HIPAA regulations and company requirements.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Provide additional information/clarification for insurance claims using knowledge of CPT, ICD-9, and HCPCS codes, as well as modifiers.
  • Assist staff with proper billing for patients, ensure proper coding using ICD-10, ICD-9 and CPT-4 coding.
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Bill collector vs billing specialist skills

Common bill collector skills
  • Patients, 19%
  • Customer Service, 7%
  • Medicaid, 6%
  • Medical Billing, 4%
  • Patient Accounts, 4%
  • Appeals, 4%
Common billing specialist skills
  • Patients, 16%
  • Customer Service, 10%
  • Data Entry, 9%
  • Medical Billing, 7%
  • Medicaid, 6%
  • CPT, 3%

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