Bill collector vs collections/accounts receivable

The differences between bill collectors and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a bill collector and a collections/accounts receivable. Additionally, a collections/accounts receivable has an average salary of $38,949, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a bill collector include patients, customer service and medicaid. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Bill collector vs collections/accounts receivable overview

	Bill Collector	Collections/Accounts Receivable
Yearly salary	$35,585	$38,949
Hourly rate	$17.11	$18.73
Growth rate	-8%	-8%
Number of jobs	23,746	30,523
Job satisfaction	-	-
Most common degree	High School Diploma, 27%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

What does a collections/accounts receivable do?

An officer for collections/accounts receivable is in charge of a company's financial activities, ensuring that they receive payment from clients. They primarily focus on overseeing all billing and invoices, processing and verifying all receipts and rendered services, maintaining an accurate record of all transactions, producing reports and presentations, reviewing account and payment histories, and ensuring the accuracy of all processes involving the matter. Furthermore, should there be any complex issues, it is essential to reach out to a manager or a supervisor right away.

Bill collector vs collections/accounts receivable salary

Bill collectors and collections/accounts receivables have different pay scales, as shown below.

	Bill Collector	Collections/Accounts Receivable
Average salary	$35,585	$38,949
Salary range	Between $30,000 And $40,000	Between $30,000 And $49,000
Highest paying City	Pittsfield, MA	Boston, MA
Highest paying state	Virginia	Connecticut
Best paying company	Retina Group Of Washington	Apollo Global Management
Best paying industry	Finance	Finance

Differences between bill collector and collections/accounts receivable education

There are a few differences between a bill collector and a collections/accounts receivable in terms of educational background:

	Bill Collector	Collections/Accounts Receivable
Most common degree	High School Diploma, 27%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Bill collector vs collections/accounts receivable demographics

Here are the differences between bill collectors' and collections/accounts receivables' demographics:

	Bill Collector	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 20.0% Female, 80.0%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between bill collector and collections/accounts receivable duties and responsibilities

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Bill collector vs collections/accounts receivable skills

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

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Bill Collector vs Collections/Accounts Receivable

Updated January 8, 2025

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