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Bill collector vs medical collector

The differences between bill collectors and medical collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a bill collector and a medical collector. Additionally, a medical collector has an average salary of $36,235, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a bill collector include patients, customer service and medicaid. The most important skills for a medical collector are patients, healthcare, and customer service.

Bill collector vs medical collector overview

Bill CollectorMedical Collector
Yearly salary$35,585$36,235
Hourly rate$17.11$17.42
Growth rate-8%-8%
Number of jobs23,74673,797
Job satisfaction--
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 24%
Average age4646
Years of experience1212

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

What does a medical collector do?

A medical collector deals with collection of bills related to medical services. They handle healthcare-related debt, collect patient insurance information, and develop repayment plans to accommodate debtors that are unable to settle their accounts. Qualifications for this position include knowledge of accounting and training in insurance, business or finance.

Bill collector vs medical collector salary

Bill collectors and medical collectors have different pay scales, as shown below.

Bill CollectorMedical Collector
Average salary$35,585$36,235
Salary rangeBetween $30,000 And $40,000Between $30,000 And $42,000
Highest paying CityPittsfield, MAArlington Heights, IL
Highest paying stateVirginiaIllinois
Best paying companyRetina Group Of WashingtonAddison Group
Best paying industryFinanceFinance

Differences between bill collector and medical collector education

There are a few differences between a bill collector and a medical collector in terms of educational background:

Bill CollectorMedical Collector
Most common degreeHigh School Diploma, 27%Bachelor's Degree, 24%
Most common majorBusinessBusiness
Most common college--

Bill collector vs medical collector demographics

Here are the differences between bill collectors' and medical collectors' demographics:

Bill CollectorMedical Collector
Average age4646
Gender ratioMale, 20.0% Female, 80.0%Male, 18.0% Female, 82.0%
Race ratioBlack or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%Black or African American, 13.6% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.1% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between bill collector and medical collector duties and responsibilities

Bill collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
  • Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
  • Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
  • Take payments by ACH and debit cards.
  • Collect A/R payments from medical insurance companies and customers.
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Medical collector example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Perform as a mediator between insurance companies and patients collecting nationwide extensive medical bills.
  • Utilize A/R reports and identify accounts that are past payments.
  • Maintain a filing system of clients' medical records and disclosure following HIPPA guidelines.
  • Post appropriate adjustment types and carrier payments to accounts for true A/R account balance reflection.
  • Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations.
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Bill collector vs medical collector skills

Common bill collector skills
  • Patients, 19%
  • Customer Service, 7%
  • Medicaid, 6%
  • Medical Billing, 4%
  • Patient Accounts, 4%
  • Appeals, 4%
Common medical collector skills
  • Patients, 22%
  • Healthcare, 9%
  • Customer Service, 7%
  • Medical Collections, 5%
  • Appeals, 5%
  • Medicaid, 4%

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