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The differences between branch bankers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a branch banker, becoming a personal banker takes usually requires 2-4 years. Additionally, a personal banker has an average salary of $37,639, which is higher than the $33,076 average annual salary of a branch banker.
The top three skills for a branch banker include customer service, excellent interpersonal and customer relationships. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.
| Branch Banker | Personal Banker | |
| Yearly salary | $33,076 | $37,639 |
| Hourly rate | $15.90 | $18.10 |
| Growth rate | 17% | 10% |
| Number of jobs | 25,853 | 36,603 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 59% |
| Average age | 46 | 43 |
| Years of experience | 8 | 4 |
A branch banker is responsible for assisting the customers in performing their financial transactions, updating their account information, and resolving bank discrepancies. Branch bankers guide the customers in handling their personal finances and recommend financial services according to the customers' needs and qualifications. They also create financial reports and identify opportunities that would generate more revenue resources by conducting data and statistical reviews. A branch banker must have excellent analytical skills, as well as extensive knowledge of the financial industry, to manage financial functions and set regulations accordingly.
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
Branch bankers and personal bankers have different pay scales, as shown below.
| Branch Banker | Personal Banker | |
| Average salary | $33,076 | $37,639 |
| Salary range | Between $26,000 And $41,000 | Between $29,000 And $48,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | Alaska | New York |
| Best paying company | J.P. Morgan | Northern Trust |
| Best paying industry | Finance | Finance |
There are a few differences between a branch banker and a personal banker in terms of educational background:
| Branch Banker | Personal Banker | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between branch bankers' and personal bankers' demographics:
| Branch Banker | Personal Banker | |
| Average age | 46 | 43 |
| Gender ratio | Male, 32.2% Female, 67.8% | Male, 44.6% Female, 55.4% |
| Race ratio | Black or African American, 7.5% Unknown, 4.1% Hispanic or Latino, 14.3% Asian, 10.1% White, 63.7% American Indian and Alaska Native, 0.3% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 6% |