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Branch banker vs personal banker

The differences between branch bankers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a branch banker, becoming a personal banker takes usually requires 2-4 years. Additionally, a personal banker has an average salary of $37,639, which is higher than the $33,076 average annual salary of a branch banker.

The top three skills for a branch banker include customer service, excellent interpersonal and customer relationships. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.

Branch banker vs personal banker overview

Branch BankerPersonal Banker
Yearly salary$33,076$37,639
Hourly rate$15.90$18.10
Growth rate17%10%
Number of jobs25,85336,603
Job satisfaction-3
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 59%
Average age4643
Years of experience84

What does a branch banker do?

A branch banker is responsible for assisting the customers in performing their financial transactions, updating their account information, and resolving bank discrepancies. Branch bankers guide the customers in handling their personal finances and recommend financial services according to the customers' needs and qualifications. They also create financial reports and identify opportunities that would generate more revenue resources by conducting data and statistical reviews. A branch banker must have excellent analytical skills, as well as extensive knowledge of the financial industry, to manage financial functions and set regulations accordingly.

What does a personal banker do?

A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.

Branch banker vs personal banker salary

Branch bankers and personal bankers have different pay scales, as shown below.

Branch BankerPersonal Banker
Average salary$33,076$37,639
Salary rangeBetween $26,000 And $41,000Between $29,000 And $48,000
Highest paying CitySan Jose, CANew York, NY
Highest paying stateAlaskaNew York
Best paying companyJ.P. MorganNorthern Trust
Best paying industryFinanceFinance

Differences between branch banker and personal banker education

There are a few differences between a branch banker and a personal banker in terms of educational background:

Branch BankerPersonal Banker
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Branch banker vs personal banker demographics

Here are the differences between branch bankers' and personal bankers' demographics:

Branch BankerPersonal Banker
Average age4643
Gender ratioMale, 32.2% Female, 67.8%Male, 44.6% Female, 55.4%
Race ratioBlack or African American, 7.5% Unknown, 4.1% Hispanic or Latino, 14.3% Asian, 10.1% White, 63.7% American Indian and Alaska Native, 0.3%Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between branch banker and personal banker duties and responsibilities

Branch banker example responsibilities.

  • Manage customer portfolios, service relationships, and used profiling analysis tools to identify cross-selling opportunities.
  • Have NMLS #for initiating loans.
  • Oversee entire loan process including application, origination, and closing.
  • Maintain the vault, the ATM, and associate security procedures.
  • Send and receive wire transfers, NMLS certify, handle client complaints, etc.
  • Process all teller transactions and balance individual cash drawer, branch vault, and ATM.
  • Show more

Personal banker example responsibilities.

  • Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Certify as a public notary and international wire transfers.
  • Process consumer loan applications following approve guidelines, NMLS certify.
  • Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
  • Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.
  • Show more

Branch banker vs personal banker skills

Common branch banker skills
  • Customer Service, 16%
  • Excellent Interpersonal, 15%
  • Customer Relationships, 10%
  • Financial Solutions, 8%
  • Loan Payments, 6%
  • Bank Products, 5%
Common personal banker skills
  • Customer Relationships, 10%
  • Cross-Sell, 6%
  • Customer Satisfaction, 5%
  • NMLS, 5%
  • Bank Products, 5%
  • Financial Services, 5%

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