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Branch banker vs relationship banker

The differences between branch bankers and relationship bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a branch banker, becoming a relationship banker takes usually requires 2-4 years. Additionally, a relationship banker has an average salary of $37,091, which is higher than the $33,076 average annual salary of a branch banker.

The top three skills for a branch banker include customer service, excellent interpersonal and customer relationships. The most important skills for a relationship banker are excellent interpersonal, financial services, and work ethic.

Branch banker vs relationship banker overview

Branch BankerRelationship Banker
Yearly salary$33,076$37,091
Hourly rate$15.90$17.83
Growth rate17%10%
Number of jobs25,85334,587
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 64%
Average age4643
Years of experience84

What does a branch banker do?

A branch banker is responsible for assisting the customers in performing their financial transactions, updating their account information, and resolving bank discrepancies. Branch bankers guide the customers in handling their personal finances and recommend financial services according to the customers' needs and qualifications. They also create financial reports and identify opportunities that would generate more revenue resources by conducting data and statistical reviews. A branch banker must have excellent analytical skills, as well as extensive knowledge of the financial industry, to manage financial functions and set regulations accordingly.

What does a relationship banker do?

A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.

Branch banker vs relationship banker salary

Branch bankers and relationship bankers have different pay scales, as shown below.

Branch BankerRelationship Banker
Average salary$33,076$37,091
Salary rangeBetween $26,000 And $41,000Between $28,000 And $48,000
Highest paying CitySan Jose, CANew York, NY
Highest paying stateAlaskaNew York
Best paying companyJ.P. MorganSantander Bank
Best paying industryFinanceFinance

Differences between branch banker and relationship banker education

There are a few differences between a branch banker and a relationship banker in terms of educational background:

Branch BankerRelationship Banker
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Branch banker vs relationship banker demographics

Here are the differences between branch bankers' and relationship bankers' demographics:

Branch BankerRelationship Banker
Average age4643
Gender ratioMale, 32.2% Female, 67.8%Male, 46.6% Female, 53.4%
Race ratioBlack or African American, 7.5% Unknown, 4.1% Hispanic or Latino, 14.3% Asian, 10.1% White, 63.7% American Indian and Alaska Native, 0.3%Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.3% Asian, 12.2% White, 66.7% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between branch banker and relationship banker duties and responsibilities

Branch banker example responsibilities.

  • Manage customer portfolios, service relationships, and used profiling analysis tools to identify cross-selling opportunities.
  • Have NMLS #for initiating loans.
  • Oversee entire loan process including application, origination, and closing.
  • Maintain the vault, the ATM, and associate security procedures.
  • Send and receive wire transfers, NMLS certify, handle client complaints, etc.
  • Process all teller transactions and balance individual cash drawer, branch vault, and ATM.
  • Show more

Relationship banker example responsibilities.

  • Attain NMLS number and Texas notary.
  • Perform teller duties, process daily reports, meet and exceed sales referral goals, manage ATM balancing and maintenance.
  • Manage a comprehensive portfolio of diversify securities and real estate holdings.
  • Cultivate new relationships through outside sales calls, effective profiling and telephone solicitation of company provide leads.
  • Register with the NMLS and keep skills, knowledge, and accreditations up-to-date.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit, and certificates of deposit.
  • Show more

Branch banker vs relationship banker skills

Common branch banker skills
  • Customer Service, 16%
  • Excellent Interpersonal, 15%
  • Customer Relationships, 10%
  • Financial Solutions, 8%
  • Loan Payments, 6%
  • Bank Products, 5%
Common relationship banker skills
  • Excellent Interpersonal, 10%
  • Financial Services, 9%
  • Work Ethic, 8%
  • Cash Handling, 7%
  • Taking Care, 6%
  • Product Knowledge, 5%

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