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Business services analyst full time jobs

- 79 jobs
  • SCADA Analyst

    Percentchase Hirecruiters

    New Albany, OH

    Job Title: DMS/EMS/SCADA Analyst (Onsite) Duration: 12-month contract (W2 only) Schedule: Mon-Fri, 8am-5pm (OT as needed) Travel: ~5% to Gahanna, OH Possibility of conversion | No sponsorship About the Role We are seeking a DMS/EMS/SCADA Analyst to support real-time operational systems for Distribution and Transmission Operations. This role is 100% onsite and requires hands-on experience with SCADA, DMS, or EMS systems in an electric utility environment. Responsibilities Maintain and support DMS/EMS/SCADA systems and real-time data interfaces Build and maintain SCADA models, on-line displays, and tools Support RTU modeling, configuration, checkout, and commissioning Troubleshoot SCADA technical issues and provide after-hours support when needed Improve system reliability, data quality, and SCADA processes Assist Protection & Control Engineering with SCADA standards and configuration Participate in small/medium SCADA project scoping Train and support junior analysts Minimum Qualifications Associate Degree in Computer Science, Electrical Engineering, Telecommunications, or related field OR High school diploma + 5 years DMS/EMS/SCADA experience OR Bachelor's Degree + 1 year DMS/EMS/SCADA experience 3+ years experience with DMS/EMS/SCADA systems (utility preferred) Strong skills in: Application development OS support System administration Database technologies (any 2 required) Required Skills Hands-on experience with SCADA systems Understanding of real-time operations and field equipment Experience with RTUs, I/O settings, alarms, and communication protocols Strong troubleshooting, communication, and organizational skills Ability to work onsite full-time and support occasional after-hours issues Preferred Skills Experience with TOPS SCADA Knowledge of Protection & Control (P&C) applications Familiar with legacy communication technologies (async/sync)
    $57k-79k yearly est. 1d ago
  • Business Process Analyst 2 - Application Development

    Dasstateoh

    Columbus, OH

    Business Process Analyst 2 - Application Development (250009ID) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Jan 8, 2026, 4:59:00 AMWork Location: Lazarus 6 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $40.59/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Project Management, Software development/implementation Professional Skills: Collaboration, Organizing and Planning, Written CommunicationPrimary Technology: Not Applicable Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:Delivering a personalized care experience to more than three million people served.Improving care for children and adults with complex behavioral health needs.Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do at ODM:Office: Information & Technology ServicesBureau: Operations & Business IntelligenceClassification: Business Process Analyst 2 (PN 20089774) Job Overview:The Ohio Department of Medicaid (ODM) is seeking a Business Process Analyst to join our Information & Technology Services (ITS) Team. This position will support projects within the Application Development and Business Intelligence areas. As a Business Process Analyst, your responsibilities will include:Facilitating requirement gathering sessions with stakeholders using various development methodologies (e.g. Waterfall, Agile, DevOps, RAD).Applying knowledge of Software Development Life Cycle (SDLC) methodologies to support project planning and execution.Reviewing assigned business processes from end-to-end to identify risks, inefficiencies, and opportunities for improvement.Developing and maintaining project documentation (e.g. deliverables, artifacts, issue logs, meeting minutes, schedules, and status updates).Working on multiple projects and environments simultaneously Utilizing productivity and business analysis tools to support project activities and communication. Fostering strong collaboration with cross-functional teams and business partners.Preferred Skills:Proficiency in SQL for querying and analyzing data to support business requirements. Experience with data visualization and reporting tools to create dashboards and present key metrics. Ability to develop test plans, create test data, and perform testing to validate system functionality and data accuracy.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. -Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. -Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologyTechnical Skills: Project Management, Software Development/ImplementationProfessional Skills: Organizing and Planning, Collaboration, Written CommunicationSupplemental InformationCompensation is as listed on the posting unless required by legislation or union contract.Occasional overtime may be required.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $40.6 hourly Auto-Apply 4m ago
  • Business Analyst - SAP Work and Asset Management Implementation

    Blue Star Partners 4.5company rating

    Columbus, OH

    Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.
    $53k-68k yearly est. 60d+ ago
  • Operations Data Analyst

    Gifthealth Inc.

    Columbus, OH

    Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Operations Data Analyst is a self-starter and problem-solver who is successful in combining technology and data to deliver best-in-class outcomes. This individual is energized by solving complex business problems and is consistently effective at making high-judgment decisions at a rapid pace, even amidst the ambiguity that comes with charting a course of action where no precedent exists. The ideal candidate thrives in an environment where strategy, innovation, and decision-making are intentionally distributed, where candor, speed, and data are highly valued, and where colleagues at all levels hold one another to unusually high standards. This position will play a critical role in helping Gifthealth become a truly data-driven organization by transforming data into actionable insights that drive strategic business decisions. The ideal candidate will bring strong analytical skills, a passion for data, and the ability to communicate complex findings clearly and concisely. This role will work closely with the VP of Market Access Operations and Account Directors to understand their data needs and deliver analytical solutions. In addition, this individual will help build and optimize the company's data pipeline to ensure efficient data flow and integration across multiple sources. Key Responsibilities Collaborate with program team leadership to understand business insight needs, including metrics tracking, dashboard creation, and report generation. Define and monitor KPIs, conduct in-depth data analysis to uncover opportunities, and deliver actionable insights to drive business success. Develop, implement, and maintain impactful dashboards, reports, and metrics while ensuring data integrity and validity. Present findings and recommendations clearly to key stakeholders across the organization. Manage multiple projects and clients simultaneously in a fast-paced, results-driven environment. Process and analyze large datasets to identify trends, patterns, and insights. Own and execute the strategy developed by the VP of Market Access Operations to deliver daily, weekly, and monthly dashboards for internal reporting and client leadership teams. Continuously improve data processes and methodologies to enhance efficiency and accuracy. Conduct ad hoc analyses to support various business initiatives and projects. Document processes and methodologies to ensure knowledge sharing and continuity. Develop tools and frameworks to improve data accessibility and usability for stakeholders. Leverage API connections to integrate data from internal and external sources, ensuring seamless data flow. Ensure data quality by implementing data validation and data-cleansing procedures. Design and implement data models and queries to extract, aggregate, and report on data. Provide technical coaching, mentoring, and training across multiple stakeholder groups to drive adoption of the data platform organization-wide. Handle sensitive information with a high level of confidentiality. Qualifications Bachelor's degree in Business, Analytics, Statistics, Engineering, Computer Science, or a related field, or equivalent relevant experience in a data- or numbers-driven environment. 3+ years of experience as a Data or Business Analyst delivering solutions using business intelligence tools (e.g., Microsoft Power Platform, Qlik, Tableau). Strong call center experience with a demonstrated commitment to quality and continuous improvement. Experience in a patient services organization, call center, hub, or pharmaceutical/biotech environment preferred. Requirements Ability to work independently and proactively while exercising sound judgment, creativity, and innovation. Proven ability to deliver results in a fast-paced, deadline-driven environment. Ability to interact confidently and effectively with senior management. Ability to identify opportunities for improvement in processes and associate performance. Excellent verbal, written, and presentation skills, including the ability to deliver both positive and constructive feedback with sensitivity and confidentiality. Ability to break down complex problems and projects into manageable goals and align initiatives with the overall Data Platform strategy. Ability to influence at all levels of the organization and partner effectively with cross-functional teams. Highly motivated self-starter with the ability to work efficiently with minimal supervision. Willingness to work outside normal business hours as needed to collaborate with international colleagues. Strong problem-solving skills, ability to learn quickly, and a proactive approach to project completion. Highly organized with strong attention to detail. Work Environment Location: Remote Schedule: Full-time Monday - Friday, with occasional weekends, holidays and travel depending on needs of client and business. May require additional availability or flexibility for escalations. Regular meetings with your teams, department, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods of time throughout the workday. Must be able to occasionally stand, walk, bend, and reach as needed to perform job duties. Must be able to perform repetitive motions for extended periods, including typing, mouse use, and viewing computer screens. Must be able to communicate effectively via phone, video conference, and written correspondence. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $57k-80k yearly est. 6d ago
  • Revenue Operations Analyst

    Shaffer Distributing Co 4.0company rating

    Columbus, OH

    We're looking for a hands-on Revenue Operations Analyst to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting the flow of quoting, ordering, and reporting. It's a great fit for someone who enjoys organized systems, clear processes, and making things work smoothly to enable sales teams. You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows. Who We Are Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries. We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum. What You'll Do The Revenue Operations Analyst acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day. Key areas of responsibility include: CRM Development & Maintenance Maintain accurate, well-structured CRM data Enable CRM tools for the sales team Keep records organized and aligned as opportunities move through the pipeline Align data from CRM and ERP systems Quoting & Ordering Support quote standards and perform quality review for accuracy Manage order changes so updates are tracked and nothing gets missed Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data Reporting & Enablement Produce CRM and sales activity reporting Ensure reports are timely, clear, and dependable Support revenue generating activities & processes The Revenue Operations Analyst is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. This position works in the office. Standard work hours are M-F 8am-5pm, with minimal travel, as needed. Location: Columbus, Ohio (In-office, Full Time) Required Skills & Experience Experience in sales operations or similar role At least 2 years working in a CRM HubSpot experience preferred, not required Highly organized, detail-oriented and execution driven Skilled with Microsoft Office tools with high technical aptitude What We Offer Become an employee-owner and earn shares every year Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays Supportive and collaborative work environment
    $47k-74k yearly est. Auto-Apply 2d ago
  • Entry Level Vibration Analyst

    I-Care USA 4.8company rating

    Columbus, OH

    Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible for scheduling work as necessary as well as reporting metrics, KPIs that accurately reflect the performance, progress, reports and findings as required by the client and I-care. The Manager is also accountable for developing and updating SOP's, internal audits, overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing, be a technical resource to the client and I-care employees in troubleshooting PdM and lubrication-related issues and perform and oversee specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client-required standards. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customers to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust, and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases are in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe then do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. e. Reports results in a clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/or overtime as needed and required. b. Ensures that the work area and all I-Care and/or client-supplied equipment are clean, secure, and well maintained. _______________________________________________________________________________________ GENERAL PERFORMANCE MEASUREMENTS 1. Technical - verifies accurate analysis and reporting of technology data, reports are accurate, and neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and the employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition-monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torquing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition-monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities. Able to work well independently.
    $65k-83k yearly est. 60d+ ago
  • Business Analyst - Pharmacy & Patient Experience Insights

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Business Analyst, Pharmacy & Patient Experience is a strategic partner across Account Management and Operations, responsible for understanding how patients move through our workflows-from prescription intake to fulfillment to ongoing support-and identifying meaningful opportunities to improve outcomes. You will drive the analytics behind Patient Experience performance, operational efficiency, pharmacy throughput, and quality of service. This role is ideal for someone who loves uncovering insights, telling compelling data stories, and building models that help shape how thousands of patients receive care. Key Responsibilities Patient Experience & Pharmacy Insight Generation Analyze the full patient journey across pharmacy operations: prescription intake, processing workflows, communication touchpoints, and fulfillment outcomes. Identify friction points, trends, and opportunities that impact patient satisfaction, speed to therapy, and medication adherence. Build dashboards and reporting in Looker that illuminate patient-level and operational KPIs (e.g., turnaround time, resolution cycles, experience quality metrics, task volume, and throughput). Use SQL and Python to develop repeatable analytics, operational models, and automated insights. Storytelling & Decision Support Translate complex data into clear, actionable narratives for leaders across Account Management, Pharmacy, Clinical, and Product. Build business cases and insight decks that highlight root causes, strategic opportunities, and measurable impact on patient outcomes. Work cross-functionally to define metrics and develop strategies that elevate the patient experience. Predictive Modeling & Operational Forecasting Forecast patient demand, workflow volume, staffing needs, and operational load using statistical modeling. Support scenario planning around new pharmacy workflow changes, patient communication strategies, and experience-improvement initiatives. Measure impact of operational experiments or product features, enabling data-driven decisions around scale and investment. Process & Systems Optimization Partner with operations, engineering, and product teams to identify data gaps, improve metric reliability, and refine upstream workflows. Improve data quality across Looker, SQL models, and experience-related datasets. Champion experimentation, continuous improvement, and high-quality analytics practices. Qualifications 3-6+ years of experience as a Business Analyst, Data Analyst, or Operations Analyst, ideally in healthcare, pharmacy, or patient-facing environments. Strong expertise in SQL, Python, and Looker (or similar BI tools). Demonstrated ability to identify trends, evaluate root causes, and derive insights that influence business outcomes. Outstanding communication and storytelling skills-able to convey complex patterns in a way that resonates with both operational and executive audiences. Experience analyzing patient journeys, experience metrics, operational workflows, or other service-quality domains. Comfort operating in fast-paced, high-growth environments where ambiguity is expected and ownership is essential. Preferred Skills: Experience with pharmacy operations, PBM, healthcare delivery, or patient support processes. Exposure to predictive modeling techniques, queueing theory, or operational research. Track record of influencing process improvement or experience-improvement initiatives. Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, department, or leadership to ensure alignment. Key Essential Functions Must be able to sit and/or work at a computer for extended periods of time. Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone. Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation. Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing. Must be able to work during standard business hours. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $60k-84k yearly est. 3d ago
  • Pharmacy Program Optimization Analyst

    Andhealth

    Columbus, OH

    Job Description Pharmacy Program Optimization Analyst Full Time Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Pharmacy Program Optimization Analyst who will play a critical role in maximizing the efficiency and effectiveness of our partner's federal drug pricing programs. This individual will move beyond traditional compliance, focusing on identifying and implementing opportunities for significant program enhancement and revenue capture across multiple pharmacy claim initiatives. You will apply strong analytical skills to identify inefficiencies, uncover missed opportunities, and improve performance across pharmacy claims and operational workflows. While this role operates in a regulated healthcare environment, prior healthcare or 340B experience is not required. We value analytical thinking, adaptability, and a willingness to learn complex domains. What you'll do in the role: Analyze pharmacy claims data across multiple partners to identify trends, anomalies, and missed revenue opportunities. Investigate unpaid or uncaptured claims through structured root cause analysis, working with FQHC partners, TPAs, and pharmacy operations teams to implement durable fixes that improve paid claim rates and data integrity. Evaluate billing configurations, payer carve-out logic, and submission pathways to ensure claims are routed correctly and in compliance with program requirements. Query and analyze data from EHRs, TPAs, and pharmacy operating systems to validate eligibility, utilization, and claim capture, identifying optimization opportunities across workflows. Troubleshoot live data, system, and integration issues that impact program eligibility, utilization, or optimization. Build and maintain reporting to track monthly savings, utilization, and performance trends, supporting financial optimization, forecasting, and leadership visibility. Produce audit-ready datasets and reports to support compliance reviews and external audits. Stay current on manufacturer policies, reimbursement rules, and HRSA (Health Resources and Services Administration) OPAIS updates - assessing their impact on program optimization and advising stakeholders on required changes. Partner cross-functionally to improve program workflows, documentation, and operational efficiency, contributing to continuous improvement initiatives. Support program growth and evolving analytical needs as assigned. Education & Licensure Requirements: Bachelor's degree in Analytics, Computer Science, Economics, Engineering, Mathematics, or a related quantitative field - or equivalent practical experience. 340B ACE Certification preferred but not required. Other Skills or Qualifications: Strong proficiency in SQL, including writing complex queries, joins, aggregations, and performance optimization. Hands-on experience with ETL processes, including data extraction, transformation, validation, and loading across multiple systems. Strong analytical and problem-solving skills, including the ability to perform root cause analysis and identify process improvements. Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, complex formulas). Comfort working across multiple systems and reconciling data inconsistencies. Strong attention to detail, including numerical accuracy and data validation. Ability to manage competing priorities and operate effectively in a fast-paced environment. Ability to work independently, take initiative, and continuously improve processes. Clear written and verbal communication skills, with the ability to explain complex findings to non-technical audiences. Experience working with healthcare data, claims, or other regulated environments. Familiarity with pharmacy operations, reimbursement workflows, or revenue optimization. Exposure to EHRs or other operational healthcare systems. Knowledge of the 340B Drug Pricing Program or willingness to pursue certification Here's what we'd like to offer you: Equal investment and support for our people and patients. A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: This role will operate as an individual contributor. Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. Powered by JazzHR TuUyXi3BPO
    $61k-92k yearly est. 3d ago
  • Reporting Analyst - Contact Center

    Knitwell Group

    Pataskala, OH

    About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. Reporting Analyst - CCSS (Contact Center Shared Services) About the role As the Reporting Analyst for the Contact Center, you will be responsible for the end-to-end creation, distribution, and ongoing support of operational and financial reporting across multiple retail brands and sites. Your primary focus will be on delivering accurate and timely key performance indicators (KPIs) at the associate, team, site, brand, and enterprise levels, with outputs required daily, weekly, monthly, quarterly, and annually. The impact you can have Comprehensive KPI Reporting: Develop, maintain, and distribute standardized reports covering all critical contact center metrics, including contact types, order conversion, and cost per contact. Ensure reporting is accurate, timely, and tailored for executives and operational leaders. Trend Analysis & Forecasting: Analyze trends in contact volume, contact types, and forecast data to proactively identify opportunities for operational improvement. Use insights to anticipate and address potential issues before they impact customers or agents. Opportunity Identification: Leverage data to highlight outliers, recognize top performers, and pinpoint coaching opportunities. Provide actionable recommendations to minimize negative impacts and drive continuous improvement. Operational Support: Partner with managers and IT resources to ensure reporting supports planning, contests, coaching, and other operational needs. Track and manage report requests to ensure deadlines are met, and resources are allocated efficiently. Ad Hoc Analysis: Respond to operational inquiries with targeted analytics and success measurements, supporting both routine and ad hoc business needs. You'll bring to the role A bachelor's degree is required. Minimum 5 years of relevant experience in contact center analytics or reporting. Demonstrated expertise in leveraging advanced reporting languages (such as SQL) and business intelligence tools (including Tableau, Power BI, and Microsoft Excel) to design, develop, and maintain comprehensive operational and financial reports. Advanced proficiency in Microsoft Office (Excel, Project, PowerPoint, Word, Teams). Proven ability to transform complex data sets into actionable insights that drive continuous improvement and support strategic decision-making across multiple business units. Exceptional written and verbal communication skills are important. Strong problem-solving abilities and initiative. Proven ability to work under pressure and manage multiple priorities. Experience with telephony, CCAAS, OMS, and CRM systems is highly desirable. This role is ideal for a data-driven professional who thrives on transforming complex data into actionable insights, enabling the contact center to stay ahead of challenges and deliver outstanding customer and agent experiences. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.* Medical, dental, vision insurance & 401(K).* Employee Assistance Program (EAP). Time off - paid time off & holidays.* *Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. This position can be based at either our Knoxville, TN; Etna, OH or Ft Myers, FL location and works in a hybrid model, with required days worked in the office defined by business needs. Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position. #LI-MJ1 Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $61k-82k yearly est. Auto-Apply 27d ago
  • Revenue Operations Analyst

    Dodge Construction Network

    Columbus, OH

    Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1146-2025_
    $50k-76k yearly est. 41d ago
  • Automotive Business Consultant

    Reynolds and Reynolds Company 4.3company rating

    Worthington, OH

    . Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week). Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Business Consultant your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales. If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!","job_category":"Consulting","job_state":"OH","job_title":"Automotive Business Consultant","date":"2025-12-05","zip":"43085","position_type":"Full-Time","salary_max":"80,000. 00","salary_min":"60,000. 00","requirements":"High School Diploma or equivalent; Bachelor's preferred but not required~^~5+ years of automotive dealership experience (Sales Associate\/Representative, Service Advisor, Sales Manager, Internet Sales Manager, Business Development Manager, F&I Manager, Controller\/Office Manager, Parts Manager, Service Manager, Fixed Operations Director, or GM)~^~Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week). ~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years. ~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston. Your compensation during training will be a $60,000-63,000 base salary. You will be eligible for quarterly bonuses after the 9 month training period. Total targeted income after training (including base and bonuses) is $80,000+. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $60k-63k yearly 48d ago
  • Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS

    Right Talent Right Now

    Columbus, OH

    Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenari o Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.
    $86k-111k yearly est. 9h ago
  • Business | Business Consultant Trainee

    Four Pillars Executives

    Columbus, OH

    We are currently looking to hire a full time, Entry Level Business Consultant. We are expanding, so we are looking for candidates with strong leadership skills that are looking for growth. Job Description Responsibilities will include: Customer service Sales and customer acquisition Product knowledge Customer retention Face to face marketing Assist with meetings and presentations Qualifications For this role, we require a collaborative team player who thrives in an open and dynamic environment and meets the following criteria: Positive attitude! Ability to work in a fast-paced environment Must be flexible, assertive and proactive Excellent problem solver Willingness to learn and grow Team player and willingness to help others Outstanding work ethic Excellent people skills Additional Information Experience in customer service, sales, retail, restaurant, hospitality is a plus. Ideal candidates will be outgoing, hard working, possess excellent communication skills, be detail oriented and have leadership skills. Compensation: 35k-45k annually
    $65k-89k yearly est. 60d+ ago
  • FINANCIAL SYSTEMS ANALYST (CYBER)

    Department of Defense

    Columbus, OH

    Apply FINANCIAL SYSTEMS ANALYST (CYBER) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ACCOUNTING SERVICES, ARMY SYSTEMS, DEBT & FMS SYSTEMS SUSTAINMENT BR, ZTCAC Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Summary This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Overview Help Accepting applications Open & closing dates 12/11/2025 to 12/26/2025 Salary $89,447 to - $120,301 per year View salaries at: ***************************************************************************************** Pay scale & grade GS 12 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0501 Financial Administration And Program Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-ML-12844983-26 Control number 851923200 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency This announcement is open to current, permanent DoD Federal Civilian Employees in the competitive service, DoD VRA employees, eligible Priority Placement Program DoD Military Spouse Preference applicants, and eligible PPP applicants, Military Spouses, Veterans Employment Opportunities Act (VEOA) and eligible Interagency Career Transition Assistance Plan applicants (ICTAP). Duties Help * As an Information System Security Manager (ISSM), implements and enforces all DoD information system Information Assurance (IA) program policies and procedures for IT applications. * Develops application security plans, policy guidance, operations regulations, and procedures to ensure IA regulatory requirements are followed in support of assigned application and systems. * As the ISSM, manages and updates eMASS as a part of the RMF program including mitigation of findings and Plans of Action and Milestone development. * Plans and conducts financial system research studies, analyzes and evaluates study results, draws conclusions from study results, and makes recommendations for change. Requirements Help Conditions of employment * Must be a U.S Citizen or National * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Registered for Selective Service (males born after 12-31-1959) * Suitable for Federal employment * Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service. * Time in Grade Requirement - see the Qualifications field below for more details. * Obtain/Maintain Financial Management Certification * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. Qualifications One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Applying auditing principles, techniques, policies and regulations with the objective of improving the information technology control environment of financial/accounting systems: identifying, documenting and recommending, improving systemic control environments of financial/accounting systems; conducting corrective actions and executing software test plans and System Change Requests for financial/accounting system. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses will be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 YEAR during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * We may use this announcement to fill additional vacancies within 120 days of the closing date. * This position is EXEMPT from the Fair Labor Standards Act. * Travel requirement is OCCASIONAL. * This position IS covered by a bargaining unit. * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here. * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Accountability * Arithmetic/Mathematical Reasoning * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reasoning * Self-Management * Stress Tolerance * Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score of fail to complete the assessment. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help The following link will help you determine if you meet the eligibility to apply for this position: *************************************************************************************** PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible. Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * Click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at **************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/26/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $89.4k-120.3k yearly 14d ago
  • CX Incident and Bug Analyst III

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in high stress situations. People describe you as accountable and organized. *What you'll be doing (ie. job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer facing incidents across all Coinbase products. * Responsible to triage and escalate customer reported bugs across all Coinbase Products * Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. * Serve as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge customer impact and guide decisions with Product Managers, Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support teams. * Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes to develop and maintain our program at scale. *What we look for in you (ie. job requirements):* * Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. * Experience with CRM tooling, such as Salesforce. * Comfortable responding to high level internal stakeholders, such as executives and board members * Demonstrated experience with end-to-end platform incident management. * Must work in a defined shift, as required by the business. * Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. * Must be able to read, write and speak in English * Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual. *Nice to haves:* * Experience at crypto exchanges or in financial services * Advanced experience in project management, analytics or quality assurance. * Advanced degree in business, finance, customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. * ITIL V4 Foundation certification * SQL Position ID: P72824 *#LI-Remote* Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $40.64 to $47.81 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.64-$47.81 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $40.6-47.8 hourly 60d+ ago
  • Finance & Business Management - Home Lending Operations

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210690386 JobSchedule: Full time JobShift: Day : Business Management optimizes business performances by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business. This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank's corporate resources to address strategic and tactical objectives. The main aim of a Business Manager is to: * Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance) * Optimize 'bottom line' business performance by driving key initiatives (fees, cost base, RWA and capital utilization) * Identify, escalate and mitigate business risks that could impair our ability to do business: e.g. legal, tax, regulatory, capacity issues, extraordinary transaction costs * Analyze financial performance, including expenses; identify productivity initiatives and drive implementation * Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure * Partner with the relevant external service/ infrastructure providers * Business representation in respective internal/external working groups * This position will be specifically supporting the Home Lending Operations business, working closely with the business to identify and track operational efficiencies * Responsible for managing a small number of local/international employees Qualifications * Bachelor's degree in Business, Finance, Economics, or other related area * Previous product knowledge and/or prior Business Management or COO experience * Energetic and dynamic in style * Highly motivated self-starter with excellent time management/prioritization skills * Present well to senior and global business heads * Able to forge strong internal relationships across a broad range of functions * Self-motivated, tenacious and able to work with high degree of independence * Excellent written and oral communication skills * Able to both define and deliver to conclusion a strategic agenda across multiple groups * Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely * Excellent project management and organizational skills * Attention to detail with logical thought process
    $32k-54k yearly est. Auto-Apply 20d ago
  • Senior Facilities Analyst

    Lululemon Athletica Inc.

    Columbus, OH

    State/Province/City: Ohio City: Columbus Business Unit: Store Support Centre (SSC) Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team Our Global Distribution Facilities Department functions are part of our greater lululemon Supply Chain organization. This team is responsible for the Facilities and maintenance operations of our North America Distribution Centers. The Facilities Analyst will play a critical role in working to optimize operations, including contract management, budget oversight, strategic planning, and business analysis. We are seeking an experienced and highly strategic Senior Facilities Analyst with a robust background in business and facilities management to join our team. This critical role will lead high-impact initiatives, including strategic planning, advanced contract negotiation, multi-million-dollar budget management, and the implementation of innovative solutions to enhance facilities operations. Reporting to the Director of Facilities, the Senior Facilities Analyst will serve as a trusted advisor, driving efficiency, scalability, and alignment with organizational objectives. core responsibilities The Senior Facilities Analyst will: * Lead Strategic Planning: Develop and implement comprehensive facilities strategies, including roadmaps that align with organizational growth, resource optimization, and sustainability initiatives. * Oversee Complex Contract Negotiations: Manage the drafting, review, and negotiation of high-value contracts such as vendor agreements, service contracts, and lease agreements, ensuring compliance with legal and financial standards. * Direct Budget Management: Administer and oversee facilities budgets exceeding $10 million, including forecasting, expense tracking, cost-saving initiatives, and alignment with financial objectives. * Conduct Advanced Analytics: Utilize advanced data analytics tools and methodologies to evaluate operational trends, identify risks, and propose innovative solutions to improve facilities performance. * Enhance Operational Efficiency: Collaborate with senior leadership to design and implement initiatives that streamline processes, reduce costs, and increase productivity across facilities operations. * Drive Business Development: Partner with the Facilities Director and Senior Facilities Manager to explore and secure opportunities for growth, such as new vendor partnerships or expanded services. * Monitor Compliance and Standards: Ensure all facilities management activities adhere to regulatory standards, organizational policies, and best practices. qualifications * Education: Bachelor's degree in Business Administration, Finance, Engineering, or a related field required; MBA or Master's degree in Facilities Management or Finance strongly preferred. * Experience: Minimum of 5-7 years of progressive experience in facilities management, contract negotiation, or business operations, with proven expertise in managing large-scale budgets and vendor relations. * Leadership: Demonstrated ability to lead cross-functional initiatives, influence senior stakeholders, and drive strategic decision-making. * Technical Proficiency: Advanced proficiency in data analysis tools (e.g., Power BI, Tableau) and financial software, along with mastery of Microsoft Excel and PowerPoint. * Problem-Solving: Strong critical thinking and problem-solving skills, with the ability to handle complex challenges in a fast-paced environment. * Communication: Exceptional written and verbal communication skills, with the ability to present insights and recommendations to executive leadership effectively. * Certifications: Professional certifications such as Certified Facility Manager (CFM), Project Management Professional (PMP), or Six Sigma are a plus. The Senior Facilities Analyst will report directly to the Director of Facilities and collaborate closely with the Senior Facilities Manager and other key leaders to execute strategic projects and initiatives. must haves * Acknowledge the presence of choice in every moment and take personal responsibility for your life. * Possess an entrepreneurial spirit and continuously innovate to achieve great results. * Communicate with honesty and kindness and create the space for others to do the same. * Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. * Foster connection by putting people first and building trusting relationships. * Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously. additional notes Authorization to work in the United States is required for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,100 - $106,500 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: * Extended health and dental benefits, and mental health plans * Paid time off * Savings and retirement plan matching * Generous employee discount * Fitness & yoga classes * Parenthood top-up * Extensive catalog of development course offerings * People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement * In-Person: In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements. #LI-Onsite #LI-CH1
    $81.1k-106.5k yearly 51d ago
  • Sr. Cybersecurity and InfoSec Analyst

    Evrecruit.Io

    Columbus, OH

    Senior Cybersecurity and Information Security Analyst Employment Type: Full Time, Direct Hire This position plays a central role in protecting the digital footprint of a large, multisite enterprise operating within manufacturing and construction environments. The Senior Cybersecurity and Information Security Analyst is responsible for strengthening defenses, guiding security strategy, and ensuring that systems, networks, and data remain safe from internal and external threats. This is a senior-level contributor who combines technical expertise with strong communication skills to influence security practices across the organization. Primary Responsibilities Security Governance and Program Development Create and maintain security policies, standards, and procedures that align with best practices and regulatory requirements Utilize frameworks such as NIST and CIS to drive security maturity Lead risk assessments in partnership with security SaaS providers and internal teams to uncover vulnerabilities Monitoring and Threat Detection Oversee SaaS supported monitoring of network and system activity using advanced tools such as SIEM and IDS or IPS platforms Identify anomalies, investigate alerts, and document security events thoroughly Manage incident response activities including investigation, containment, eradication, and post event review Technical Security Operations Support configuration and tuning of firewalls, VPNs, endpoint security platforms, and related technologies Participate in vulnerability scans and penetration testing efforts and ensure proper remediation Review security controls across cloud, on premises, and hybrid environments Support secure system architecture decisions for new and existing solutions Awareness, Training, and Culture Recommend cybersecurity training materials and programs to strengthen organizational awareness Communicate emerging risks and best practices to employees at all levels Foster a culture where secure behavior is a shared responsibility Compliance and Reporting Ensure alignment with relevant compliance expectations including CMMC, NIST, CIS, and PCI DSS Prepare clear reporting on security posture, incidents, and program status for leadership Collaboration and Leadership Partner with IT, operations, and business groups to embed security considerations into daily workflows Provide mentorship and technical guidance to junior analysts Stay informed on new threats, tools, and strategies and recommend enhancements to the security roadmap Qualifications Education and Experience Bachelor degree in Cybersecurity, Information Technology, Computer Science, or related field Five to seven years of professional experience in cybersecurity or information security roles Experience supporting security operations within manufacturing or construction settings is a plus Certifications Certifications such as CISSP, CISM, CEH, or Security Plus are highly valued Technical Skills Strong knowledge of network protocols, firewalls, IDS or IPS systems, and encryption methods Experience using platforms such as Splunk, CrowdStrike, Cisco Umbrella, Arctic Wolf, or similar solutions Familiarity with cloud security controls in AWS or Azure Experience with industrial control system security is beneficial Ability to use scripting languages such as Python or PowerShell for automation or analysis Soft Skills Strong analytical reasoning and problem solving capability Ability to explain complex security issues to diverse audiences Comfortable multitasking in a fast moving environment Work Environment May require periodic on call availability for urgent incident response Hybrid options may be considered based on business needs Occasional travel may occur for assessments, training, or cross site collaboration
    $71k-96k yearly est. 12d ago
  • Senior Analyst II, Domain (Clinical & Commercial Development)

    Norstella

    Columbus, OH

    Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Role:** The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class. **Responsibilities:** + Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities + Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development + Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency + Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings + Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy + Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance + Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development. **Qualifications:** + Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience + Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain + Proven leadership in driving automation, database evolution, and cross-functional initiatives + Demonstrated success in training AI models, with experience in AI-enabled applications required + Demonstrated ability to manage complex, high-impact projects with minimal oversight + Experience working with structured publishing platforms and data tools; comfort with automation concepts + Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings) + High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills + Proficiency in handling large datasets in Snowflake and other advanced systems preferred. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays _The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $80k-86k yearly 23d ago
  • Senior Analyst Net Revenue

    Intermountain Health 3.9company rating

    Columbus, OH

    The Net Revenue Management Analyst - Senior provides analysis and reports related to the net patient services revenue accounting function. The senior level analyst serves as a subject matter expert to others and performs complex to highly complex analysis requiring a robust skill set. **We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.** **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings** **Essential Functions** + Prepares A/R reserve calculations, including contractual allowances, bad debt reserves and charity reserves for all assigned companies. + Produces the monthly close schedules related to net revenue and net accounts receivable. + Produces analyses of payer performance and provides various analyses and reports specific to net revenue performance. + Prepares plan and forecast models for all assigned companies. + Performs balance sheet reconciliations for all assigned companies, accounts, and worktags. + Manages multiple projects and deadlines effectively and communicates risks and issues to managers on a timely basis. **Skills** + Accounting + Healthcare net patient revenues + Accounts receivable + Revenue cycle + Data analysis + Accounting systems and software + Monthly close process + Communication + U.S. GAAP + Net Revenue Valuation **Physical Requirements:** **Qualifications** **Required** + Bachelor's degree in accounting, finance, or business administration from an accredited institution. Education is verified. + Demonstrated experience working with accounting systems, financial forecasting and financial modeling. + Progressive experience in a role requiring analytical thinking and critical thinking **Preferred** + Master's degree in accounting, finance or business administration from an accredited institution. Education is verified. + Experience working in healthcare and net revenue. + Demonstrated proficiency in analytics using tools and processes. + CPA or Kodiak Certified Net Revenue Analyst (CNRA) designation + Familiarity with Epic, Cerner, Oracle Cloud, PeopleSoft and Workday. + Demonstrates strong proficiency in use of the Kodiak Revenue Cycle Analytics (RCA) net revenue tool. **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Interacts with colleagues and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $37.31 - $58.75 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $59k-76k yearly est. 14d ago

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