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Business services analyst work from home jobs

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  • Remote Business Analyst

    Agility Partners 4.6company rating

    Remote job

    Agility Partners is seeking a qualified Business Analyst to fill an open position with one of our clients. This role sits within the banking and financial services industry and offers a unique opportunity to bridge business needs with technical solutions in a highly visible, security-focused environment. You'll work closely with business stakeholders, data and technical teams, and leadership to translate complex requirements into clear, actionable designs. This is an exciting opportunity for someone who enjoys problem-solving, collaboration, and contributing to long-term data and identity security initiatives. A Little About This Gig • Partner with lines of business to gather, analyze, and break down requirements into detailed functional designs. • Collaborate with technical teams to clearly communicate business needs and support effective technical solution design. • Support and troubleshoot data platforms while contributing to internal initiatives such as legacy system replacement, monitoring, analytics improvements, and tool development. • Organize project information, manage multiple priorities, track progress, and proactively identify and resolve risks or blockers. The Ideal Candidate • Bachelor's degree in business, technology, or an equivalent combination of education and experience. • Strong analytical, critical thinking, and problem-solving skills. • Excellent verbal and written communication skills, with the ability to tailor messaging to business, technical, and leadership audiences. • Experience working within the SDLC and supporting project management and release management activities. • Hands-on experience developing and maintaining Power BI dashboards for reporting and performance tracking. • Ability to facilitate meetings, run stakeholder discussions, and drive risk-based decision-making. • Familiarity with data engineering, architecture, data security concepts, or IAM-related initiatives is a plus, especially within financial services. Reasons to Love It • Opportunity to work on impactful data, security, and IAM initiatives within the banking industry. • High visibility role with exposure to executive reporting and strategic decision-making. • Blend of independent work and cross-functional collaboration with both business and technical teams. • Chance to mentor others and contribute to long-term platform and security improvements.
    $65k-96k yearly est. 2d ago
  • Business Analyst - Banking exp - Remote - Direct Client - W2 - JOBID660

    Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council

    Remote job

    This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills
    $60k-84k yearly est. 3d ago
  • IT Business Analyst I

    MUFG Capital Analytics 3.5company rating

    Remote job

    Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments
    $74k-101k yearly est. 5d ago
  • REMOTE DATA ANALYST

    Alternative Realty Group LLC

    Remote job

    At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools
    $49k-73k yearly est. 2d ago
  • Technical Product Analyst - IAM

    CC Pace 4.3company rating

    Remote job

    Full-time remote position Core Responsibilities: Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure DevOps Risk Reduction: Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program Technical Requirements: Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog Collaborate with vendors on the design, development, and delivery of new products and platforms Evaluate alternative solutions and processes as necessary Identify risks/issues and collaborate with the project/product team to mitigate Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels Manage multiple priorities independently and/or in a team environment Required Qualifications: Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience 8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities Knowledge of software/system engineering best practices Effective planning, research, analytical, and problem-solving skills Ability to effectively plan, organize, and prioritize multiple large, complex efforts Ability to communicate technical concepts to both technical and non-technical stakeholders Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills Ability to resolve problems and identify root cause Effective interpersonal, verbal, and written communication skills Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio Preferred Qualifications: Experience with Financial Services industry applications, systems, standards, practices, and trends SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications Experience with Microsoft Azure DevOps Deliverables: Requirements Delivery Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self-service workflows Systems Documentation: Mapping, Reporting, Diagramming Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self-service, and integrations with internal and external systems Diagrams should delineate decision points, exception pathways, and error handling routines Technical Design Specifications Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces Runbooks and Deployment Guides Write step by step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines. CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
    $68k-93k yearly est. 5d ago
  • ERP Business Analyst

    Crown Equipment Corporation 4.8company rating

    Remote job

    Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Duties ERP System implementations - Extensive experience in SAP, Oracle, or IFS required. Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs. Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle. Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements. Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning. Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department. Minimum Qualifications 5-7 years related experience High school diploma or equivalent Travel (10-20%) Occasional overnight stays (5-10%) Preferred Qualifications High school diploma or equivalent required, along with 5 plus years of experience. Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills. Professional experience leading and supporting successful projects. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $83k-104k yearly est. 4d ago
  • Business Analyst- Partner Integrations

    D&H Distributing 4.4company rating

    Remote job

    This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.
    $66k-95k yearly est. 2d ago
  • Strategy & Operations - Sales

    Bridge 4.2company rating

    Remote job

    Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity
    $110k-150k yearly 1d ago
  • Principal Data Analyst

    Figure 4.5company rating

    Remote job

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role At Figure, we're redefining what's possible at the intersection of finance and technology. Fresh off our IPO, we are building the next generation of financial infrastructure, transforming how capital moves, how credit is assessed, and how customers experience financial products. Our data team sits at the heart of that transformation, powering decisions from risk modeling and capital allocation to growth strategy. As a Principal Data Analyst, you will be a cornerstone of our analytics organization, partnering closely with Credit/Risk and Capital Markets to drive real financial outcomes. Your work will directly influence lending decisions, portfolio optimization, and the strategies behind our capital markets platform. You will connect analysis to the bigger picture across markets, products, and mission, combining analytical rigor with business intuition to help leaders understand what is happening and why it matters. You will also elevate our toolkit by building intuitive Tableau dashboards, writing performant BigQuery SQL, and designing frameworks that make insights repeatable and scalable across the company. What You'll Do Act as the analytics lead for Credit/Risk and Capital Markets, guiding decision-making through data-driven insights. Partner with cross-functional leaders to shape the questions that matter most, then answer them through thoughtful analysis and storytelling. Design and maintain robust Tableau dashboards that translate data into actionable narratives. Write and optimize BigQuery SQL to extract, transform, and analyze large-scale datasets. Develop analytical frameworks and models that support risk forecasting, pricing strategies, and portfolio performance. Apply statistical and experimental methods to test hypotheses, quantify uncertainty, and inform strategic trade-offs. Communicate findings clearly and persuasively to senior stakeholders. Champion a culture of data accuracy, curiosity, and continuous improvement. What We Look For 7+ years of experience using data to drive measurable business impact. Deep proficiency in SQL (preferably BigQuery) and expertise with complex joins, subqueries, and recursive logic. Advanced experience with Tableau; you know how to build dashboards that influence decisions, not just report them. Strong understanding of risk modeling, credit analytics, or capital markets data structures. Proven experience in fintech or financial services environments. Working knowledge of Python for data manipulation, automation, or modeling. Appreciation for statistical concepts like causal inference, bias detection, and experimental design. Clear, confident communication with both technical and non-technical audiences. Comfort navigating ambiguity and setting analytical direction in fast-moving environments. A natural curiosity about how finance, technology, and data intersect to drive innovation. Bonus Points Experience supporting product analytics or growth initiatives. A passion for problem-solving; you can't resist finding out why a metric behaves the way it does. You embrace learning from mistakes and are energized by challenges that don't have an obvious answer. Salary Compensation Range: $158,400-$198,000/yr 25% annual bonus target, paid quarterly Equity stock options package This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM1 #LI-Hybrid
    $158.4k-198k yearly Auto-Apply 8d ago
  • Process Improvement Business Analyst II

    Total Quality Logistics, Inc. 4.0company rating

    Remote job

    Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence. What's in it for you: * $62,400-$72,800 base salary and benefits package * Advancement opportunities with aggressive and structured career paths * A culture of continuous education and technical training with reimbursements available * Hybrid work environment with the ability to work remotely 40 hours per month * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement * Document current-state processes, workflows and systems to create a clear understanding of the as-is environment * Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives * Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems * Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals * Develop change management strategies and plans to support the successful adoption of process improvements What you need: * Bachelor's degree in Business Administration, Management Information Systems or related field * 3-5 years in business analysis, process improvement or related role * Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean) * Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions * Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders * Project management experience and certification (e.g., PMP, Agile) is a plus Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $62.4k-72.8k yearly 4d ago
  • (Associate) Data Analyst - Enterprise Solutions

    Quartz 4.5company rating

    Remote job

    Do you have a passion for problem solving and a desire to drive meaningful change in the industry? If so, we invite you to join our dynamic Enterprise Data Warehouse Team. We are seeking to 2 (Associate) Data Analyst - Enterprise Solutions at Quartz, a provider-sponsored health plan dedicated to improving the health and well-being of our communities. The (Associate) Data Analyst - Enterprise Solutions will partner with business resources to evaluate data needs and translate into deliverables for internal users and analytics applications as well as external entities including third party data feeds, regulatory, and governmental data needs. The (Associate) Data Analyst - Enterprise Solutions will use the following skills: Source to target documentation Basic to Intermediate knowledge of SQL and analytical software Apply data warehousing principles to load or provision data to third parties Apply healthcare domain knowledge when partnering with business resources to determine data needs Benefits: Work in new cloud-based data architecture leveraging snowflake and Azure environment. Work directly with internal and third-party business users to develop data solutions for the organization's growing analytic needs. Starting salary range based upon skills and experience for Associate Data Analyst level: $60,100 - $75,200 plus total rewards package. Starting salary range based upon skills and experience Data Analyst level: $77,200 - $90,000 plus total rewards package. Responsibilities Collaborate with business users, external vendors and/or government entities to obtain data requirements for new analytics applications and data feeds or enhancement of existing products. Uncover appropriate sources of data for proposed application or data warehousing extension profiling data to ensure fitness for business purpose. Coordinate business requirements for the data and provide consultation to internal stakeholders to support their data needs. Understand source and target data structures, using standard data tools to review required data and fully profile the data to analyze its ability to meet the business needs. Complete impact assessments and ad hoc analyses to ensure that production issues and other reported deficiencies are adequately understood and resolved by updating requirements. Translate requirements into technical requirement specifications, appropriately documenting the solution via Report Specifications, Data Flow Diagrams, and Source to Target (STT) documents. Qualifications Bachelor's Degree with 2+ years of relevant work experience OR associate degree with 5+ years of relevant work experience OR high school equivalency with 8+ years of relevance work experience Associate-level Education Qualifications: Bachelor's degree with 0+ years of relevant work experience OR associate degree with 2+ years of relevant work experience OR high school equivalency with 5+ years of relevant work experience Strong communication skills with a passion for bridging the gap between business and technical users Data analysis experience with an emphasis on loading a data warehouse or provisioning the data to third parties Experience with source to target documentation Excellent documentation and written communication skills Domain knowledge (healthcare, EHS, managed care, Medicare, etc.) Basic to Intermediate knowledge of SQL, analytical software, query tools Basic to Intermediate knowledge of data warehousing principles including provenance, lineage, etc. and applies best practices Ability to manage multiple projects simultaneously, work independently, under pressure, and be adaptable to change Must be inquisitive and seek answers to complex questions without being prompted Create strong relationships and provide positive experiences for internal partners Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability. #LI-DNI We can recommend jobs specifically for you! Click here to get started.
    $77.2k-90k yearly Auto-Apply 8d ago
  • Data Analyst

    McGarrah Jessee 3.4company rating

    Remote job

    McJ is looking for a highly motivated and detail-oriented Data Analyst with experience in dashboarding and Alteryx. The successful candidate will have the opportunity to create, maintain, and optimize dashboards and automating data workflows to provide actionable insights across various departments. This role will also contribute to data-driven decision-making, ensuring that reports and analyses are both accurate and impactful. The position reports into the Principal Data Scientist and collaborates closely with business stakeholders to support organizational goals. Responsibilities: Data Reporting & Dashboarding Design, create, and maintain interactive dashboards using tools such as Tableau, Power BI, or similar platforms to visualize key metrics and business performance. Deliver accurate and timely reports, including visual data insights and ad hoc analysis as required by business units. Collaborate with stakeholders to understand their needs and customize reports and dashboards to meet these requirements. Automate data extraction and transformation processes using Alteryx to improve data workflows and reporting efficiency. Data Analysis & Insights Analyze complex data sets to identify trends, opportunities, and areas for improvement. Provide actionable insights to various departments to support business decisions and optimize operational performance. Assist in preparing financial, operational, and performance reports for leadership teams. Data Quality & Automation Ensure the integrity of data by performing quality checks and addressing discrepancies in datasets and dashboards. Leverage Alteryx for data transformation, automation of repetitive processes, and streamlining ETL workflows. Continuously improve data processes and workflows for greater efficiency and scalability. Collaboration & Communication Work closely with cross-functional teams including IT, marketing, finance, and operations to gather requirements and provide data-driven solutions. Assist teams in the use and understanding of data visualizations, ensuring they are equipped to leverage insights effectively. Forecasting & Reporting Assist in the creation of data-driven forecasts, tracking KPIs, and maintaining historical performance data. Prepare and present regular reports on data trends and forecasting accuracy to the management team. Ad Hoc Analysis Participate in ad-hoc data analysis projects to support business initiatives and strategic planning. Maintain flexibility to adapt to shifting priorities and evolving project requirements. Required Skills/Abilities: Strong proficiency in Alteryx Designer for data transformation, automation, and ETL processes. Proven experience in designing and maintaining dashboards using Tableau, Power BI, or similar tools. Proficiency in Excel and SQL for data analysis and reporting. Ability to analyze large datasets and provide actionable insights that influence business decisions. Strong attention to detail and accuracy, especially when handling large volumes of data. Excellent communication skills, both written and verbal, with the ability to present complex data to non-technical audiences. Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines. Strong problem-solving skills and ability to troubleshoot data issues and workflow inefficiencies. Self-motivated with a passion for continuous learning and improving data processes. Preferred Qualifications: Bachelor's degree in Statistics, Economics, Business, Computer Science, or a related field. Familiarity with cloud-based data platforms (e.g., AWS, Google Cloud, or Azure). Experience with Alteryx Server administration and orchestration. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $57k-92k yearly est. Auto-Apply 60d+ ago
  • Sr. ServiceNow Business Analyst/Tester

    BCMC

    Remote job

    ServiceNow Requirements/Test Engineer BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays Primary Responsibilities: Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases. Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/ Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. Supports the Scrum Master on the sprint planning for each sprint release. Collaborate with solutions Architects to understand the implementation details and scope of the release capability. Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. Support the production issues and work with the O&M team to ensure production issues are resolved. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience as a Test Engineer in an Agile development environment Have or ability to obtain a Security+ or equivalent Certification ServiceNow CSA certification required Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management Experience with user story development and management in an Agile environment Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired. Experience with client-facing roles and ability to build rapport and trust Strong written and verbal skills Strong analytical/critical thinking skills Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave
    $73k-98k yearly est. Auto-Apply 60d+ ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    Remote job

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 16d ago
  • Financial IS Systems Analyst

    Benesch Law 4.5company rating

    Remote job

    Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Financial IS Systems Analyst in our Columbus office! This position is hybrid and has work from home flexibility. Position Summary: Do you have a minimum of 5 years of experience with accounting or ERP systems? Do you have and advanced working knowledge of Aderant or Elite 3E? Are you looking for an opportunity to combine your IS and Accounting/Business experience into one career? Then the Financial Systems Analyst position may be what you're looking for! This position is the perfect union of accounting, IS and business administration to be the conduit between the accounting department and their IT needs. The Financial Systems Analyst is responsible for the day-to-day administration of the support, analysis and continuous improvement efforts for the suite of financial systems used by the Finance Department. The Financial Systems Analyst ensures the administration of the system is handled efficiently and effectively by taking timely action to resolve service desk requests; manage routine systems configuration and maintenance; respond to business questions and perform root cause analysis of any issues. KEY RESPONSIBILITIES: 1. Manages financial systems, related user support functions, user training and work balancing efforts for the systems including: Employee management tasks/user access administration Mass updates in Aderant via SQL Monthly & annual rate changes for all standard, exception & variable rates Update bill images when document modifications are made Provide support to external vendors Actioning service desk problems, issues, and service requests, Understanding and maintenance of system and data interdependencies Initial point of contact for Aderant and other finance system users' support concern 2. Supports Aderant applications (Classic, Expert Billing, BillBlast, Expert Rates, EA Pro, etc) and other integrated systems (InTapp Time, Billstream, Emburse Expense, Emburse Invoice, EI Dynamics, BigHand, BigSquare, etc) used by the Finance team. 3. Writes SQL queries for Management Studio users (weekly time reports, compliance reports for FP&A, billing, etc.) and creates reports for Finance users with various tools such as SSRS, Excel and Power BI. 4. Develops and maintains financial system business administration and support policies, procedures and support documentation. 5. Acts as a data steward for the firm's financial and operational data, aiding in the development of efficient reporting solutions. 6. Validates business functions after installations, patches, etc. are completed by the vendor or IT Team. 7. Drives continuous improvements, identifying best practices and system enhancements. 8. Maintains strict confidentiality of the Firm's internal and personnel affairs and client information. 9. Anticipates problems and potential issues, exercises independent judgment and makes justifiable decisions, and takes action in solving problems while knowing when and to whom to escalate issues. QUALIFICATIONS: The Financial Systems Analyst should have a Bachelor's degree in Information Technology, Business Administration or Accounting with Information Systems focus. A minimum five (5) to eight (8) years' experience with accounting or ERP systems and relational databases is required. Experience with Aderant or Elite 3e is required. Strong computer skills are essential including advanced Excel, SQL, Power BI and SSRS. An understanding of project management is required. The Financial Systems Analyst champions a continuous improvement mindset, demonstrates Benesch's "First in Service" mentality, and builds relationships with internal clients across management and practice groups. Excellent written and verbal skills are essential. Must have a demonstrated ability to produce results in tight timeframes while managing several projects. Must be willing to work a flexible schedule and the hours needed to accomplish firm expectations. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    $78k-108k yearly est. 60d+ ago
  • Principal, Business Operations

    Kraken 3.3company rating

    Remote job

    Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals. We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth. The opportunity Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance. Maintain and refine key cross-functional operations. Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams. Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates. Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions. Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls. Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives. Skills you should HODL 5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank. Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution. Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes. Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements. Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes. Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders. High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments. Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
    $88k-122k yearly est. Auto-Apply 60d+ ago
  • Sr Business Analyst /Product Manager - US

    Photon Group 4.3company rating

    Remote job

    About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post
    $95k-134k yearly est. Auto-Apply 6d ago
  • Project Analyst

    SMI Management 3.9company rating

    Remote job

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Job Summary: As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management. Key Functions/ Basic Duties: Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively. Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations. Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals. Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success. Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives. Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements. Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech. Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies. Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment. Education and/ or Experience: Bachelor's degree in a related field (Business, Finance, Computer Science, etc.) Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech. Proven track record of successfully managing complex projects from initiation to completion. Proficiency in project management software, including Smartsheet and Microsoft Project. Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations. Excellent communication, leadership, and problem-solving skills. PMP or other relevant project management certification. Language Skills: Speaks English fluently. Computer Skills: Proficient in MS Office Suite and Smartsheet. We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
    $62k-92k yearly est. Auto-Apply 60d+ ago
  • Program Analyst-Performance Auditor

    Arizona Department of Administration 4.3company rating

    Remote job

    AUDITOR GENERAL The Arizona Auditor General serves as an independent source of impartial information concerning State and local governmental entities and provides specific recommendations to improve the operations of those entities. We achieve our mission through the thoroughly specific research, audits, and investigations of our professional team members who educate stakeholders through our reports, alerts, and reviews. Since 1969, our office has continued to innovate, grow, and become one of the most highly regarded leaders in our field. Join our team and make a positive difference in your community by promoting better government for all Arizona's citizens. We look forward to working with you! Program Analyst-Performance Auditor YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Job Location: Address: 2910 N. 44th Street Phoenix, AZ 85018 Posting Details: YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Salary: Depending on experience: With Bachelor's degree $60,000-$63,000 With Master's degree $63,000-$66,000 Key Responsibilities: Conduct performance audits of State agencies, universities, counties, community college districts, school districts, and programs. Through research, interviews, and analysis, gather information, help identify areas of inquiry, and perform audit procedures to obtain evidence that will help you prepare well-documented working papers and formulate findings and appropriate recommendations in compliance with government auditing standards. Draft written audit findings and verbally communicate work results to team members, the Auditor General, and auditee management. Provide the Legislature and the public with information about how public monies are being used and recommendations to improve auditee operations. Occasionally travel out of town to conduct audits. YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. You will be able to upload your resume, unofficial transcripts, and cover letter explaining how your skills are a good fit for the position. Qualifications: Bachelor's or master's degree in a field emphasizing data organization, analytical skills, research, or writing. No accounting degree or accounting experience needed. Strong interest in public service and improving State government. Strong analytical, research, critical thinking, time management, and verbal and written communication skills. Ability to synthesize audit evidence to reach conclusions. Well-developed interpersonal skills. Ability to work both independently and collaboratively and prioritize under tight deadlines. Must have valid Arizona driver's license and reliable transportation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Auditor General offers a comprehensive benefits package to include: • Generous paid vacation and sick leave with 10 paid holidays per year. • Medical insurance, with the employer covering 88% of the premium cost. • Retirement plan with 100% employer match of the 12.17% employee contribution and additional deferred compensation options. • Business casual dress. • Flexible Monday through Friday work schedules and telecommuting options. • Continuing education provided and paid for by the employer. • Tuition assistance program for those who qualify. • Clear path to advance your career. • Dental and vision insurance. • Long-term disability insurance and optional short-term disability insurance. • $15,000 life insurance policy and options to purchase additional coverage and supplemental coverage for dependents. • Optional flexible spending accounts. A hybrid remote work schedule is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Retirement: Arizona State Retirement System Contact Us: If you have any questions, please contact *********************** for assistance. AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY
    $63k-66k yearly 60d+ ago
  • MBA Intern | Business + Game Analyst | Music Tech

    Splash Music 4.2company rating

    Remote job

    About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com
    $32k-44k yearly est. Auto-Apply 60d+ ago

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