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Call center agent jobs in Long Beach, MS

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  • Customer Service Enrollment Specialist - In Office

    Murrill McDaniel Agency

    Call center agent job in Biloxi, MS

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $22k-29k yearly est. 8d ago
  • Customer Service Consultant

    Caliber Holdings

    Call center agent job in Gulfport, MS

    Service Center Gulfport - 25th Ave Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Can begin accruing day 1 Career growth opportunities - we promote from within! A career for life: You'll gain hands-on experience within a production shop. REQUIREMENTS: 2+ years of customer facing experience; sales experience a plus Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer
    $24k-50k yearly est. Auto-Apply 60d+ ago
  • CALL CENTER AGENT (On-site position)

    Bienville Orthopaedic Specialist LLC

    Call center agent job in Biloxi, MS

    Job Description Position Overview: Under the direction of the Call Center Manager and Team Lead, the Call Center Representatives work in our call center answering incoming calls and assisting patients or caregivers with various inquiries. Essential Job Responsibilities: · Answers and triages inbound calls in a high volume call center. · Assists patients and caregivers with various inquiries and provides general assistance to other callers in a timely manner. · Receives and forwards patient requests to appropriate clinical staff in a timely manner. · Enters patient information into the electronic health records (EHR) system. · Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. · Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. · Performs other duties as assigned. Education: · High School Diploma or equivalent. · 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: · Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. · Must demonstrate ability to analyze data and resolve complex problems. · Must have the ability to work independently while managing time and workload appropriately. · Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. · Experience with medical scheduling/billing systems preferred. · Exceptional customer service, interpersonal skills, and communication skills. · Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm. · High School Diploma or equivalent. · 1 - 2 years' experience in medical office administration highly preferred. Job Type: Full Time Reminder: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click ***************************************************** to start the assessment.
    $20k-29k yearly est. 9d ago
  • Clinic Access Center Representative

    Singing River Health System 4.8company rating

    Call center agent job in Pascagoula, MS

    Financial Services Building - Pascagoula | Full-Time | Day Shift Monday - Friday | 3151 Denny Ave Pascagoula, Mississippi, 39581 United States The Clinic Access Representative receives and assists telephone calls from patients and visitors of the Singing River outpatient clinics. He/She helps to facilitate patient care by carrying out the Representative responsibilities in a professional, efficient, and accurate manner. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High School graduate or equivalent required. License: N/A Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Experience working in a clerical or secretarial role in a healthcare-related or call center setting preferred. Reports to: Manager of Clinic Access Center Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
    $20k-27k yearly est. 60d+ ago
  • Call Center Representative

    Island View Casino Resort 4.0company rating

    Call center agent job in Gulfport, MS

    The Call Center Representative is responsible for providing superior service to both the internal and external customer. In this role you will be responsible for expediting all incoming calls in a timely and accurate manner, respond to guest questions, as well as handling guest requests for services by following the prescribed script while handling the calls. Utilizes several computer programs simultaneously to obtain all of the information required to effectively service the guests. Processes online reservations for hotel rooms Receives internal and external phone calls to answer questions, process reservations, transfer telephone calls and provide general information. Utilizes computer systems to access information and effectively process dinner reservations using established departmental procedures. *** IF YOU ARE HAVING TROUBLE LOGGING IN TO YOUR ISLANDVIEWCASINO.COM ACCOUNT, PLEASE CONTACT TECHNICAL SUPPORT **************.
    $20k-26k yearly est. 60d+ ago
  • Call Center Representative

    Bath Concepts Independent Dealers

    Call center agent job in Slidell, LA

    Job DescriptionCall Center Representative Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Powered by JazzHR RCBOMhMIUz
    $23k-31k yearly est. 25d ago
  • Insurance Customer Service/Sales Rep

    Wes Parks Agency

    Call center agent job in Gulfport, MS

    Job Description ** Candidate Must Obtain a Property and Casualty License To Be Considered - License Assistant Available ** The Wes Parks Agency has been proudly serving the Mississippi Gulf Coast since 1969. As a family-owned and operated business, we strive to deliver an exceptional experience for every client, every time. We offer a wide range of insurance and financial solutions tailored to meet individual needs. Our positive work environment, strong team culture, and reputation for outstanding service make us a trusted agency and a great place to build a lasting career. Were seeking a Licensed Insurance Customer Service & Sales Representative to join our close-knit team. In this role, you'll be the voice and face of our agency, supporting customers with their insurance needs while maintaining strong, long-term relationships. Base pay: $13$17 per hour, based on experience Paid holidays, sick leave, and PTO Career advancement opportunities Consistent Monday-Friday schedule If youre looking to build a career in insurance with a trusted local agency that values people and performance, apply today! Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Paid Holidays Paid Sick Leave Responsibilities Provide professional, friendly, and efficient customer service Manage policy updates, coverage changes, and general account maintenance Handle inquiries by phone, email, and in person Develop insurance quotes, present tailored solutions, and close sales Collaborate with the team to ensure client satisfaction Requirements Candidate must obtain an active Property and Casualty License to be considered. Licensing Assistance Available! Candidate must have previous experience in an office-like setting. Preferably in the insurance field. Current insurance license preferred Comfort using computer systems and working in a digital environment Ability to adapt to different customer personalities and upsell policies in those situations Strong communication skills, both verbal and written Positive, personable, and solution-oriented attitude Ability to adapt to different customer personalities and situations
    $13-17 hourly 30d ago
  • Customer Service Representative

    Ej's Innovations 4.2company rating

    Call center agent job in Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 11h ago
  • Customer Service Rep(05905) - 2310 Denny Ave.

    Domino's Franchise

    Call center agent job in Pascagoula, MS

    Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-29k yearly est. 6d ago
  • Customer Service Representative - Gulfport, MS

    Kedia Corporation

    Call center agent job in Gulfport, MS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $22k-30k yearly est. 11h ago
  • Customer Service Representative - State Farm Agent Team Member

    E.J. Roberts-State Farm Agent

    Call center agent job in Gulfport, MS

    Job DescriptionBenefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with E.J. Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $22k-30k yearly est. 31d ago
  • CSR Palm Beach Tan

    Sunray Tanning, LLC, A Palm Beach Tan Franchisee

    Call center agent job in Gulfport, MS

    Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications: Must be at least 16 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts.
    $22k-30k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    John McAulay-State Farm Agent

    Call center agent job in Picayune, MS

    Job DescriptionBenefits: eligible for commissions SIMPLE IRA with matching Bonus based on performance Flexible schedule Paid time off Training & development ROLE DESCRIPTION: As an employee of John McAulay State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $22k-30k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Sharon Green-State Farm Agent

    Call center agent job in Slidell, LA

    Benefits: 401(k) Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development Company Overview: Sharon Green - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************** Sharon Green - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $24k-32k yearly est. 1d ago
  • Customer Service Representative

    Crunch Fitness D Iberville

    Call center agent job in DIberville, MS

    Job Description Club Role - Overnight Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Overnight Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● ______ per hour ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
    $22k-30k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Joey Strickland-State Farm Agent

    Call center agent job in Grand Bay, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 27d ago
  • WORKERS' COMP CALL CENTER REPRESENTATIVE

    Bienville Orthopaedic Specialist LLC

    Call center agent job in Biloxi, MS

    Job Description Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner. • Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a timely manner • Receives and forwards patient requests to appropriate clinical staff in a timely manner. • Enters patient information into the electronic health records (EHR) system. • Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. • Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. • Performs other duties as assigned. Education: • High School Diploma or equivalent. • 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: • Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. • Must demonstrate ability to analyze data and resolve complex problems. • Must have the ability to work independently while managing time and workload appropriately. • Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. • Experience with medical scheduling/billing systems preferred. • Exceptional customer service, interpersonal skills, and communication skills. • Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
    $20k-27k yearly est. 29d ago
  • Call Center Representative

    Bath Concepts Independent Dealers

    Call center agent job in Slidell, LA

    Floorworks & Blinds is a quickly growing brand in the home and bath remodeling industry. We offer custom home and bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Call Center Rep - In Office

    Murrill McDaniel Agency

    Call center agent job in Poplarville, MS

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $20k-27k yearly est. 8d ago
  • Customer Service Rep(05960) - 17145 W Wortham Rd

    Domino's Franchise

    Call center agent job in Saucier, MS

    At Customer Delight Pizza, LLC, we believe great service begins with great people. Our mission is simple: deliver delight in every slice and every interaction. We are a fast-growing Domino's franchise that values teamwork, integrity, and a positive, uplifting work environment. We move with purpose, serve with energy, and operate with excellence. Whether we're making products or greeting customers with smiles so bright, we want to create moments of delight. We are committed to: Exceptional service rooted in kindness, accuracy, and speed Quality products made with pride and consistency A clean, safe, and professional workplace Growth opportunities A culture of teamwork, communication, and respect When you join Customer Delight Pizza, LLC, you join a team that works hard, cares deeply, and takes pride in doing things right. We don't just make pizza - we make delight . INTERNAL JOB DESCRIPTION - Customer Service Representative (CSR) Customer Delight Pizza, LLC Position Summary Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction - from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business. Key Responsibilities ✨ Deliver Delight Through Service Greet every guest with warmth, confidence, and a smile. Take accurate phone, walk-in, and online orders with a friendly, upbeat tone. Communicate clearly with customers and teammates. Resolve basic concerns and ensure each guest leaves feeling valued. ✨ Create Products That Delight Prepare pizzas, sides, and menu items following portioning and quality standards. Maintain food safety, sanitation, and proper prep procedures. Stay focused and quick during rush times. ✨ Keep the Store Ready for Delight Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash. Maintain a clean, organized workstation and guest area. Assist with stocking and product rotation. ✨ Support the Team Work with a “we before me” mindset. Follow all policies, procedures, and safety guidelines. Jump in where needed to keep the shift running smoothly. Qualifications Friendly, positive communicator. Comfortable moving quickly in a fast-paced environment. Able to stand, walk, bend, and lift up to 25 lbs. Meets all company and state employment requirements. Work Environment A fast-moving, team-driven space where we talk to customers, make products, and keep the store clean and ready.
    $22k-30k yearly est. 3d ago

Learn more about call center agent jobs

How much does a call center agent earn in Long Beach, MS?

The average call center agent in Long Beach, MS earns between $17,000 and $34,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Long Beach, MS

$24,000
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