Customer Service Specialist
Call center agent job in Edinburg, TX
Job Description
Customer Service Specialist City of Edinburg in Edinburg, TX is actively seeking a dedicated Customer Service Specialist to perform daily office tasks that may include greets callers on the phone in a friendly and cheerful manner with the intent of solving and addressing the caller's issues, concerns or questions. Are you seeking engaging work? Do you wish to advance your career as a Customer Service Specialist? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!
The Customer Service Specialist position earns competitive pay of $ 15.05/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity for you, apply to join our team today!
ABOUT CITY OF EDINBURG
Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.
Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist, you spend your day answering multiple line phone system within 3 rings in a professional courteous manner and processes requests effectively, while maintaining a warm friendly demeanor. Your work typically accurate account assistance, information and/or routing to appropriately. Your job is essential to the city, and you refers callers or visitors to services or resources at other agencies or organizations. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city. This can include performing clerical or data entry duties to working with various software programs and telephone consoles. When you are not out in the city, you generally participate in payroll functions, bookkeeping and accounting procedures, invoices, prepare requests for quotations and purchase orders. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with skills in administrative clerical support and you finding genuine enjoyment in what you do!
QUALIFICATIONS FOR AN OFFICE SPECIALIST
Required Education: High school diploma, GED or equivalency
Education Preference: Community college, vocational, business, technical, or correspondence school certificates are likely sources.
Required Work Experience: One (1) year of related work experience in customer relations.
Experience Preference: Three (3) years' experience in related field.
Must have a current valid class "C" driver's license from the Texas Department of Public Safety.
Bilingual English/Spanish Required.
Are you someone who prefers hands-on work? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Customer Service Specialist job!
READY TO JOIN OUR TEAM?
If you feel that you have the right skills in general office procedures and policies, as well as general office equipment and computers to succeed as our Customer Service Specialist, apply now using our mobile-friendly application.
Location: 78541
Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.
Job Posted by ApplicantPro
Sales and Customer Solutions Representative (Bilingual Spanish)
Call center agent job in Harlingen, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English and Spanish communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environment
Preferred Qualifications
* 1+ years of call center experience
#ZRSM2
#LI-ML5
CRT110 2025-66521 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service Teammate
Call center agent job in San Benito, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Bilingual Call Center Agent
Call center agent job in McAllen, TX
Job Description
Immediately hiring Full Time Bilingual Call Center Agents at Answer One!
Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Speak and write fluent Spanish/English
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation: $18.50 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Shifts Offered:
Full Time - 40 hours per week, 10 hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Customer Experience Representative
Call center agent job in McAllen, TX
JOIN THE ASSURANCEAMERICA TEAM
Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact?
Join the AssuranceAmerica team.
For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.
Customer Experience Representative
The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters.
This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica.
This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business.
About the ROLE
Each day at AssuranceAmerica is different, but as a
Customer Experience Representative, you will:
Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs.
Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios.
Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges.
Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness.
Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities.
Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement.
Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations.
About YOU
You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands.
You're confident making independent decisions by analyzing multiple data points and applying sound judgment.
You consistently demonstrate integrity, professionalism, and accountability in everything you do.
You collaborate well with others and contribute positively to a team-oriented culture.
Required
Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders.
Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making.
Excellent PC skills.
Preferred
Bilingual (English-Spanish).
Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to navigate various departments of the organization's physical premises.
Auto-ApplyBilingual Insurance Customer Service Representative
Call center agent job in Pharr, TX
Job Description
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Holidays
Weekly Bonus Competitions
Paid Time Off (PTO)
Weekends Off
Holidays Off
Career Development & Growth
Daily Hands on Training
Mentorship with Established Agent
Top Service Earners at our agency make $70k+Annually
Career Development & Growth
Tuition Reimbursement
Dental Insurance
Vision Insurance
Competitive Base and Commissions
Health Insurance
Responsibilities
Answer incoming phone calls.
Maintain client relationships with follow up phone calls.
Customer service and billing
Initializing claim process
Scheduling annual review of customer portfolios
Cross selling current book of business
Requirements
Fluent in English and Spanish
A Property & Casualty license is preferred but will train good individual.
Maintain an upbeat, positive and enthusiastic attitude daily
Professional phone etiquette.
Build and maintain qualified customer relationships
Willingness to learn and be coachable
Basic computer skills, proficient in Microsoft Word, Excel, and various windows application
Onsite Call Center Specialist
Call center agent job in Harlingen, TX
Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.
Hourly pay rate - $19/hr
This position is located onsite in our Harlingen, TX office.
Company Culture:
Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work.
Responsibilities
What you will be doing:
• Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity.
• Assisting customers in recovering their online credentials.
• Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
• Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
• Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
• Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
• Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
• Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
• Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
Qualifications
What Skills & Qualifications are needed:
• Minimum 1 year of customer service experience in financial services, fraud, or insurance.
• 2 consistent years of call center experience preferred.
• Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
• High School diploma or GED required; college degree preferred.
• Ability to work onsite in Highland Park and meet attendance requirements.
• Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
• Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
• Stable work history with a consistent record of reliability and performance.
• Strong written and verbal communication skills, with a professional and articulate voice.
• Proficient internet and research skills, with the ability to quickly learn new subjects.
• Computer savvy, able to resolve minor technical issues independently.
• Typing speed of 20 words per minute with 90% accuracy.
• Strong critical thinking and problem-solving abilities.
• Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
• Self-motivated and capable of working independently with minimal supervision.
• Skilled at multi-tasking across multiple computer applications while engaging with customers.
• Veterans and their family members are encouraged to apply.
Pay Range USD $19.00 - USD $19.00 /Hr.
Auto-ApplyCall Center Representative
Call center agent job in McAllen, TX
A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
Call Center Representative-McAllen
Call center agent job in McAllen, TX
Our McAllen office has immediate openings Call Center Representatives in a primarily inbound call center environment. * Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. * Must be able to utilize headset and computer terminal and navigate through multiple computer systems to input and retrieve information.
* Position requires ability to work in a very structured environment with a diverse workforce.
* Meeting daily, weekly and monthly production objectives.
* Must be able to adapt to dynamic, quickly changing telecommunications environment.
* Accountable for call quality, attendance, and adherence to work schedule results
Preferred Experience
* Previous office experience required, 1-2 years Call Center Experience preferred
* High School diploma or equivalent required.
* Must be bilingual.
* Proficient typing required.
Preferred Skills:
* Decision-making skills - Call Center professionals must be able to work independently and make decisions that balance the interests of the firm and the customer and make decisions that are cost effective.
* Creative problem solving skills - Every call is different, responding to these challenges demands quick and creative solutions.
* Ability to effectively deal with difficult people - Customers can be difficult and you need to be able to respond to difficult behavior with diplomacy and tact.
* Little need for control - People who have a great need for control or rigid structure might find call center work challenging, call center work is unpredictable, chaotic and in a constant state of flux.
* Tolerance for stress - Candidates must demonstrate a healthy response to stressful situations and an ability to maintain control in the midst of chaos.
About the Firm
Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2'000 governmental entities in Texas - school districts' cities' counties' hospital districts' appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas' with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct' our success is due to our refusal to deviate from these core values.
Customer Service Representative Fueler/Washer
Call center agent job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
Customer Service Representative - State Farm Agent Team Member
Call center agent job in Harlingen, TX
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
RROLE DESCRIPTION: As aCustomer Service Representative - State Farm Agent Team Member for Adolfo Torres - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers experience, and strategically position our agency whether on social media or at community events!
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
RESPONSIBILITIES:
Make outbound calls to prospective customers to promote State Farm insurance products and services.
Identify and qualify leads for agents by gathering relevant customer information.
Stay informed about the various insurance products and services offered by State Farm.
Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
Provide initial information to potential customers and answer basic questions about insurance options.
Maintain and update a database of prospects and customer interactions.
Ensure all communications adhere to State Farm guidelines and compliance standards.
Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS:
Previous telemarketing or sales experience, preferably in the insurance industry.
Communication and persuasion skills; proficiency in using CRM software.
Basic understanding of insurance products or a willingness to learn.
Ability to handle rejection and remain motivated.
Organizational skills to manage and track multiple leads.
Professional and courteous telephone manner.
Focus on achieving targets and contributing to the agencys growth.
Customer Service Rep(06780) - 713 N. 77 Sunshine Strip
Call center agent job in Harlingen, TX
Job Description
Join our team as a Customer Service Representative at our Harlingen. We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.
Must be 16 years of age or older
Possess basic math and problem solving skills
Must be able to work scheduled shifts, which will include nights, weekends,
Must be cross-trained and perform other workstation duties within the restaurant as needed
Bilingual in certain markets
Qualifications
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in customer service software and basic computer skills
Ability to multitask and prioritize in a fast-paced environment
Patient and empathetic approach to customer interactions
Ability to work flexible hours, including weekends and holidays as needed
Bilingual skills (English/Spanish) a plus, given the location in Harlingen, Texas
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Call center agent job in Mercedes, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center agent job in Brownsville, TX
Job DescriptionDescription:
Accountabilities
Performing sales calls to customers on a regular basis.
Seeks out prospective client's opportunities with new customers.
Establishes and maintains customer relationships in order to grow profitable sales.
Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
Comprehend and stay relevant on new products and trends in the industry.
Follow-up on all generated quotations to assure that the customer is being serviced.
Develops an effective and productive working relationship with other team members.
Execute sales efforts in an ethical and professional manner.
Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
Manage open orders and notify customers of any delivery schedule changes.
Maintain and regulate inventory controls.
Receive and distribute merchandise for store transfers.
Customer engagement for a pleasant experience.
Maintain and perform audit controls.
Set and maintain security standards.
Perform other work-related duties as assigned.
We look for team members who embody the following values and characteristics:
Works with urgency and purpose to deliver quality products.
Thrives in an entrepreneurial environment; is comfortable with ambiguity and change.
Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.
Works through silos and forges strong cross-departmental relationships in order to achieve outcomes.
Believe in holding themselves to a high level of conduct and professionalism.
Supervisory Responsibilities (if applicable): None
Requirements:
Qualifications:
Education: High School Diploma or GED
Associates degree in Business Administration or closely related field preferred.
Experience: Sales experience preferred but not required
License or Certification: None
Physical Demands:
Be able to lift 25
Knowledge and Skills:
Must be able to read and write English.
Bilingual in English and Spanish required.
Basic computer and math skills required.
Customer Service Specialist
Call center agent job in Edinburg, TX
Customer Service Specialist City of Edinburg in Edinburg, TX is actively seeking a dedicated Customer Service Specialist to perform daily office tasks that may include greets callers on the phone in a friendly and cheerful manner with the intent of solving and addressing the caller's issues, concerns or questions. Are you seeking engaging work? Do you wish to advance your career as a Customer Service Specialist? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!
The Customer Service Specialist position earns competitive pay of $ 15.05/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity for you, apply to join our team today!
ABOUT CITY OF EDINBURG
Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.
Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist, you spend your day answering multiple line phone system within 3 rings in a professional courteous manner and processes requests effectively, while maintaining a warm friendly demeanor. Your work typically accurate account assistance, information and/or routing to appropriately. Your job is essential to the city, and you refers callers or visitors to services or resources at other agencies or organizations. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city. This can include performing clerical or data entry duties to working with various software programs and telephone consoles. When you are not out in the city, you generally participate in payroll functions, bookkeeping and accounting procedures, invoices, prepare requests for quotations and purchase orders. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with skills in administrative clerical support and you finding genuine enjoyment in what you do!
QUALIFICATIONS FOR AN OFFICE SPECIALIST
* Required Education: High school diploma, GED or equivalency
* Education Preference: Community college, vocational, business, technical, or correspondence school certificates are likely sources.
* Required Work Experience: One (1) year of related work experience in customer relations.
* Experience Preference: Three (3) years' experience in related field.
* Must have a current valid class "C" driver's license from the Texas Department of Public Safety.
* Bilingual English/Spanish Required.
Are you someone who prefers hands-on work? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Customer Service Specialist job!
READY TO JOIN OUR TEAM?
If you feel that you have the right skills in general office procedures and policies, as well as general office equipment and computers to succeed as our Customer Service Specialist, apply now using our mobile-friendly application.
Location: 78541
Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.
Sales and Customer Solutions Representative (Bilingual Spanish)
Call center agent job in Pharr, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English and Spanish communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environment
Preferred Qualifications
* 1+ years of call center experience
#LI-NI1
CRT110 2025-66670 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Bilingual Call Center Representative
Call center agent job in Edinburg, TX
Job Description
Do you enjoy working in customer support and helping others?
If so, we have the job for you!
Map Communications is accepting applications in our call center for Full Time Bilingual Call Center Representatives. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions.
In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy!
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Must be fluent in Spanish and English
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation: $18.50 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Shifts Offered:
Full Time - 40 hours per week, 10 hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Customer Service Teammate
Call center agent job in Mission, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Field Inspector/Call Center Representative
Call center agent job in Brownsville, TX
Job Description
Our Brownsville office has immediate openings for a Field Inspector/Call Center Representative, a dual-role position supporting delinquent tax collections and field property assessments. This role combines field inspections to verify the condition of properties associated with delinquent taxpayer accounts with office-based call center responsibilities. Candidates must be adaptable, detail-oriented, and able to work in both in-field environments and structured office settings.
Essential Duties-Field Inspector:
• Plan and organize inspection routes for timely and efficient field visits.
• Travel to assigned inspection sites across multiple municipalities in Cameron County.
• Inspect properties and surrounding areas to verify condition, occupancy status, and visible characteristics.
• Take clear, date-stamped photographs documenting property conditions.
• Note details such as structures, vehicles, and other relevant observations.
• Compile findings into organized reports and submit via online platforms within required timeframes.
• Maintain confidentiality of all client and case-related information.
• Communicate inspection results and follow-up needs to office staff.
• Represent the Firm with professionalism and courtesy during all field interactions.
• Perform other related duties as assigned.
Essential Duties-Call Center Representative:
• Receive inbound calls and make outbound calls to taxpayers to collect delinquent property taxes.
• Use headset and computer terminal to navigate multiple systems, input data, and retrieve account information.
• Work in a structured environment with a diverse workforce.
• Meet daily, weekly and monthly production objectives.
• Adapt to a dynamic, quickly changing telecommunications environment.
• Maintain accountability for call quality, attendance, and adherence to schedule.
Preferred Experience & Requirements:
Previous office experience required; 1-2 years of call center experience preferred.
• High School diploma or equivalent required. • Must be bilingual.
• Proficient typing skills required.
• Ability to work independently and make cost-effective decisions.
• Strong creative problem-solving skills for a fast-paced environment.
• Ability to handle difficult situations with diplomacy and tact.
• Comfort working in unpredictable, high call volume environments.
• Demonstrated tolerance for stress and ability to stay composed.
About the Firm
Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values.
Job Posted by ApplicantPro
Customer Service Rep(06882) - 1140 E Interstate 2
Call center agent job in Pharr, TX
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby,
main-gig, or supplemental job, drop us a line. We're bound to have just the
thing for you.
We take pride in our team members and our team
members take pride in Domino's Pizza! Being the best pizza delivery company in
the world requires exceptional team members working together. At Domino's
Pizza, our people come first!
JOB
REQUIREMENTS
You
must be 16 years of age or older
Pass
a background check
GENRAL JOB
DUTIES
Operate
all equipment
Stock
ingredients from delivery area to storage, work area, walk-in cooler
Prepare
product
Receive
and process telephone orders
Take
inventory and complete associated paperwork
Clean
equipment and facility approximately daily
TRAINING
Orientation and training provided on the job.
Additional Information
COMMUNICATION
SKILLS
Ability to comprehend and give correct written
instructions. Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
ESSENTIAL
FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide
accurately and quickly (may use calculator). Must be able to make correct
monetary change. Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movement with speed. Ability to enter orders using a
computer keyboard or touch screen.;