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Call center representative jobs in Conway, AR

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  • Associate Customer Service Representative

    All Lines Technology 3.3company rating

    Call center representative job in Little Rock, AR

    The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field. Powered by JazzHR TcUYayhsyd
    $26k-33k yearly est. 9d ago
  • Part-Time Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Call center representative job in Little Rock, AR

    Come and work for Envoy Air, an American Airlines Group Company, at LIT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.
    $16.6 hourly Auto-Apply 9d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Charlotte Potts-State Farm Agent

    Call center representative job in Mayflower, AR

    Job DescriptionBenefits: Hiring bonus Licensing paid by agency Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ABOUT OUR AGENCY: Since 2013, our agency has been a top-performing office in Central Arkansas, achieving Million Dollar Round Table status and setting the standard for excellence. We are a high-energy, results-driven team that takes pride in providing outstanding service while creating real opportunities for professional growth. We offer competitive salary, commissions, health, vision, and dental benefits, paid time off, and office incentives to reward hard work and dedication. Our culture is supportive and goal-oriented, where team members are encouraged to grow, succeed, and maximize their earning potential. If youre looking to be part of a top-tier agency that values its people and provides the tools for success, wed love to connect with you! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Charlotte Potts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-34k yearly est. 4d ago
  • Customer Care Representative - WFH Arkansas

    MTM 4.6company rating

    Call center representative job in Little Rock, AR

    At MTM Health it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together! MTM Health is looking for Customer Care Representatives to join our team. Location: Remote Arkansas Hourly Rate: $15.00 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays. All you need for the Customer Care Representative role is: Must currently reside in Arkansas 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited A quiet space within the home free of distractions including caretaking in order to take in-coming calls. The culture and benefits of working for MTM: We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers-for all races. What's in it for you: Pay on Demand Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Flexible Scheduling Paid Time Off and Holiday Pay Maternity/Paternity Leave Birthday Holiday Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $15 hourly Auto-Apply 60d+ ago
  • CUSTOMER SERVICE SPECIALIST

    State of Arkansas

    Call center representative job in Little Rock, AR

    22108125 County: Pulaski Anticipated Starting Salary: $39,171 State Revenue Office The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. Position Information Job Series: Revenue Programs Classification: Customer Service Specialist - Career Path Class Code: PRP02P Pay Grade: SGS03 Salary Range: $39,171 - $57,973 Job Summary The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful candidate will be skilled in problem-solving, possess a strong understanding of state tax policies and procedures or child support policies and regulations, and deliver timely and accurate information to resolve issues. The Customer Service Specialist will work collaboratively with other staff to ensure the smooth operation of the revenue or child support office, while upholding state and federal regulations and maintaining a positive customer experience. Primary Responsibilities Provide high-quality customer service by responding to taxpayer and customer inquiries, explaining tax laws, payment processes, child support services, and related issues. Assist customers with the completion of tax and other forms, tax filing procedures, and understanding their tax or child support obligations in a professional and courteous manner. Answer questions related to individual and business tax filings, tax payment processes, refunds, penalties, and other revenue-related topics. Help taxpayers resolve issues related to overdue payments, discrepancies, or other concerns by providing accurate information and guidance. Help child support customers with case issues by providing information and assisting with completing applications and forms. Gather information through interviews and contact to employers and other entities. Perform activities to locate parents' address, employer, and income or other assets. Accurately record and document customer interactions, inquiries, and the steps taken to resolve issues in the department's systems. Maintain up-to-date records of taxpayer and customer requests and follow up as necessary to ensure that all issues are addressed. Guide taxpayers through the process of filing taxes online, by mail, or in person. Educate taxpayers on the various tax filing methods and procedures to ensure compliance with state tax laws. Provide clear instructions for completing tax forms and submitting required documentation. Identify, investigate, and resolve customer service issues, including discrepancies, incorrect filings, payment issues, or other challenges. Work with the appropriate departments or units to escalate more complex cases or disputes for further resolution. Provide general administrative support within the revenue or child support office, including data entry, sorting mail, filing documents, organizing records, and other clerical duties. Assist in preparing and processing forms, applications, and payments. Accept and process payments for taxes, fees, fines, or other revenue and child support-related services. Provide receipts and ensure that all transactions are accurately recorded and processed according to state procedures. Knowledge and Skills Demonstrated ability to interact professionally and courteously with taxpayers and customers, ensuring positive experiences even in challenging or stressful situations. Strong interpersonal skills are essential for building rapport and trust with customers. Excellent verbal and written communication skills, including the ability to explain complex tax or child support regulations in a clear, concise, and understandable manner. Ability to actively listen to customers and respond empathetically to their concerns. Ability to assess situations, identify issues, and provide solutions or guidance. Strong critical thinking skills to resolve discrepancies, answer questions accurately, and troubleshoot taxpayer problems efficiently. Meticulous attention to detail in documenting taxpayer information, processing payments, and ensuring accuracy in all aspects of customer service and record-keeping. Ability to handle sensitive taxpayer information with discretion and adhere to confidentiality requirements. Demonstrated integrity in all customer service interactions. Minimum Qualifications A high school diploma. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at ************** or dhs.gov/e-verify. Nearest Major Market: Little Rock
    $39.2k-58k yearly 3d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Lee Tuxhorn-State Farm Agent

    Call center representative job in North Little Rock, AR

    Job DescriptionBenefits: Retirement Plan matching Bonus based on performance Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 3d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Matt Morris-State Farm Agent

    Call center representative job in Maumelle, AR

    Job DescriptionAbout Us Our team is built on collaboration, community involvement, and celebrating success. With over 100 years of combined insurance experience, were proud to be recognized as a State Farm Chairmans Circle and Ambassador for Life office. Whether its through team lunches, outings, or team trips, we prioritize building a supportive and rewarding workplace. Why Join Us? If youre looking for a role where your hard work is rewarded, your growth is supported, and your success is celebrated, wed love to hear from you. Join us and be part of a team that values excellence, community, and making a differencetogether. Position Overview: Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Relations Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads through referrals, cold calls and other sources. As an Agent Team Member, you will receive... Salary plus unlimited commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency & within your salary Hiring Bonus No weekends or holidays Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must be comfortable with sales If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 9d ago
  • Customer Relations Representative - State Farm Agent Team Member

    William Giles-State Farm Agent

    Call center representative job in Maumelle, AR

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development State Farm Customer Service/Sales Combination Role Now Inviting Candidates to Apply Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Career Benefits: Base Salary plus a very lucrative commission program. Great bonus potential for top performers Paid time off - vacation, personal time, sick time and Holidays paid Outstanding preparation if you aspire to be a State Farm agent in the future Extensive training available
    $26k-34k yearly est. 14d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Grant Pryor-State Farm Agent

    Call center representative job in Cabot, AR

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Grant Pryor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-34k yearly est. 10d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Patrick Sinclair-State Farm Agent

    Call center representative job in Cabot, AR

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Patrick Sinclair - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-34k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Pat Frizzell-State Farm Agent

    Call center representative job in Little Rock, AR

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Pat Frizzell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-34k yearly est. 29d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Whitney Owens-State Farm Agent

    Call center representative job in Little Rock, AR

    Job DescriptionBenefits: Salary plus commission/bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Whitney Owens - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer
    $26k-34k yearly est. 27d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Dennis Bost-State Farm Agent

    Call center representative job in Little Rock, AR

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 26d ago
  • Lab Outreach Customer Service Rep

    Conway Regional Medical Center 4.6company rating

    Call center representative job in Conway, AR

    Responsible for providing high-quality service to hospital clients, physicians and staff in a high-stress environment. Client contact can be over the phone or through e-mail or fax. Duties include communicating test results over the telephone to authorized receivers, resolving specimen problems identified upon receipt and those identified in the laboratory, obtaining additional information at the laboratory's request to complete testing, canceling tests, investigating new or unusual test requests, and following up with client requests and issues. Additional duties may include obtaining billing information to provide for clean billing claims, and researching billing complaints or issues. Qualifications Proof of high school or equivalent or higher education Previous experience with CRMC electronic information systems and supporting software resources required. Previous customer service experience is preferred. Lab Assistant 2 status preferred Able to lift up to 50 pounds Previous experience with Microsoft Office is preferred Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
    $22k-28k yearly est. Auto-Apply 1d ago
  • Call Center Operator I

    University of Arkansas System 4.1company rating

    Call center representative job in Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 01/05/2026 Type of Position: Clinical Staff - Medical Ancillary Support Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: OPS | Campus Ops EO Hospital Operators Department's Website: Summary of Job Duties: * Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and Holidays * This position is considered Campus Critical staffing The Call Center Operator is responsible for answering and directing calls that serve the medical, educational, and research facilities of the UAMS Campus in a call center environment. The Call Center Operator will also provide after-hours answering service for all UAMS outpatient clinics. Will assist with online physician call schedule changes as necessary. UAMS Call Center Operator will be required to activate emergency codes within the hospital and campus as necessary. This position will develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS Qualifications: Minimum Qualifications: * High school diploma or GED equivalent plus two (2) years of customer service and administrative experience * Excellent customer service skills. * Excellent verbal communication skills * Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers * Ability to follow oral instructions, read and write. Preferred Qualifications: * Call center experience * Knowledge in basic medical terminology Additional Information: Salary Information: $31,200.00 Annual $15.00 Hourly Required Documents to Apply: Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Feeling, Hearing, Sitting, Talking Frequent Physical Activity: N/A Occasional Physical Activity: Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking Benefits Eligible: Yes
    $31.2k yearly Auto-Apply 8d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Justin Terry-State Farm Agent

    Call center representative job in Benton, AR

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 28d ago
  • Customer Service Representative/Springdale

    The Rogers Company 4.8company rating

    Call center representative job in Conway, AR

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff. Job Details: Minimum starting wage $18/hr Full Time/ Permanent Must be willing to work overtime Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p Occasional Saturday required Job Requirements: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch trucks for delivery of materials Assist sales staff with customer service responsibilities Promote team atmosphere at location and across the division May be called upon at the discretion of Managers to perform other duties Qualifications High school diploma required Previous experience CSR/dispatch a plus Previous experience processing payroll a plus Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must be able to pass a pre-employment drug screen Must provide valid I9 documentation of worker eligibility Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. All applications are accepted online at ***********************
    $18 hourly Auto-Apply 28d ago
  • Customer Care Center Associate

    Home Bancshares, Inc. 4.0company rating

    Call center representative job in Cabot, AR

    The Customer Care Center Associate receives and responds to customer inquiries by phone while maintaining tight control of customer identity and privacy. The Customer Care department complies with all legal and regulatory guidelines related to Call Center operation and specific customer transactions. The Customer Care Associate improves customer service by obtaining resolution to customer issues or concerns in a timely manner. The Customer Care Center Associate evaluates cross selling opportunities by referring customers to other departments within the bank. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer incoming phone calls from customers regarding all types of Retail Accounts. This duty is performed daily, about 10% of the time. 2. Quote CD Rates, loan payoffs and resolve loan general questions. This duty is performed daily, about 5% of the time. 3. Maintain a thorough understanding of marketing promotions and bank products. This duty is performed daily, about 10% of the time. 4. Review complaints, issues or concerns and refer customers to other bank personnel. This duty is performed as needed, about 10% of the time. 5. Take information and perform maintenance on check orders, internet and telephone banking, ATM/debit cards. This duty is performed daily, about 10% of the time. 6. Review, research and process limited refund decisions. This duty is performed as needed, about 5% of the time. 7. Perform research on Bankway for customer inquiries. This duty is performed daily, about 5% of the time. 8. Identify cross selling opportunities through customer interactions. This duty is performed daily, about 5% of the time. 9. Verify and complete telephone transfer of funds and stop payment requests. This duty is performed daily, about 10% of the time. 10. File Debit Card, Zelle, Bill pay and ACH disputes. This duty is performed daily, about 5% of the time. 11. Request EBanking adds and updates. This duty is performed daily, about 5% of the time. 12. Request Debit Card Limit Increases. This duty is performed daily, about 5% of the time. 13. Research and assist with Bill Pay trouble shooting. This duty is performed daily, about 5% of the time. 14. Maintain a daily call log of each call taken. This duty is performed daily, about 5% of the time. 15. Adhere to assigned work schedule and remain flexible for shifts that include the hours of 7 am - 7 pm Monday - Friday and 8 am - 2 pm on Saturdays. This duty is performed daily, about 5% of the time. 16. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 18. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Accounting, Alphanumeric Data Entry, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * 1 year experience in Customer Service, Call Center experience preferred but not required * 1 year experience using personal computers * Experience using Microsoft Office products * Proficient telephone skills * Ability to sit for long periods * Knowledge of bank products, policies/procedures is preferred, but not required
    $26k-31k yearly est. 17d ago
  • Bilingual Customer Service Representative

    Select Mgmt

    Call center representative job in Little Rock, AR

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! ***We are currently hiring for our location at 8005 Geyer Springs Rd, Little Rock, AR 72209*** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Must be bilingual in English and Spanish Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Additional duties as assigned How to Apply: Apply via portal on job website (please include your resume) Note: Resume must include employment history, employment dates, description of each position, and educational background. Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
    $23k-31k yearly est. Auto-Apply 12d ago
  • Customer Service Representative

    Andre Pendleton-State Farm Agency 4.3company rating

    Call center representative job in Little Rock, AR

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $27k-34k yearly est. 30d ago

Learn more about call center representative jobs

How much does a call center representative earn in Conway, AR?

The average call center representative in Conway, AR earns between $19,000 and $32,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Conway, AR

$25,000

What are the biggest employers of Call Center Representatives in Conway, AR?

The biggest employers of Call Center Representatives in Conway, AR are:
  1. Gainwelltechnologies
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