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Call center representative jobs in De Pere, WI

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  • Customer Support Representative

    Culligan International 4.3company rating

    Call center representative job in Plymouth, WI

    Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $40k-48k yearly est. 37d ago
  • Customer Care Representative

    Martin Systems 4.6company rating

    Call center representative job in Green Bay, WI

    Martin Systems Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The primary purpose of this position is doing project setup, billing projects, and providing a high-quality customer service experience to the customers of Martin Systems. Key Responsibilities Answers the phone in a professional manner by greeting the customer, listening to understand, and asking questions to properly serve the customer(s). Greets and directs visitors at our office. Screens customer calls and provides callers with information such as company address, directions to the company location, company website and other related information. Demonstrates the basic understanding of the phone system and how to efficiently use it to provide quick response and transfer time. Assists customers with finding, billing information, notes, documents, setup commercial or residential projects and billing of projects. Support the Data Services department by assisting with special projects. Learn and understand the different forms that are used for Martin Systems customers. Other related duties as assigned. Qualifications Comfortable answering & directing phone calls. Must have strong communication and organizational skills. Strong and accurate keyboarding skills for data entry. Paperwork and electronic forms management. Knowledge in computer technology including Microsoft Office, Microsoft Outlook, and other internal systems for effective communication. Professional appearance and attitude are essential. Ability to learn quickly, multi-task, establish priorities, and maintain organization in a changing environment. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $32k-38k yearly est. 22d ago
  • VCD Customer Support Representative

    Valley Cabinet Inc.

    Call center representative job in De Pere, WI

    Valley Cabinet Inc. is looking for a Customer Support Representative! Starting at $20/hr based on experience!Opportunities for wage increases at 6 months and 12 months of employment. Work Schedule: Monday-Thursday: 7:00am - 4:00pm & Friday: 7:00am - 1pm Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years! What you will do: The Customer Support Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders. Essential Duties and Responsibilities: *** This is not a typical customer service or sales role! *** Most of your time each day will be data entry when reviewing, entering, and modifying customer orders. Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries. Grow your knowledge of the industry, our products, and the manufacturing process. Build and maintain customer relationships. Resolve product or service concerns. What you need: 3 years of experience working in an office environment. Experience in the cabinet industry and/or using cabinet design software is a plus, but not required. General understanding and ability to read order sheets and drawings. Strong organizational and time management skills. Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate. Proficient with Microsoft Office systems. As a Valley Cabinet Team Member, you'll enjoy: Paid time off and 8 paid holidays. Early-out Fridays (done by 1:00 p.m.) to support work-life balance! Full Benefits Package: Health, Dental, Vision, Life, Accident, Critical Illness, Long Term Disability and Short Term Disability, 401(k) + Yearly Company Contribution, and an Onsite Nurse. 401(k) + Company Contribution. Job Type: Full-time
    $20 hourly Auto-Apply 2d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Call center representative job in Neenah, WI

    **This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $35k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Account Representative

    Reynolds Consumer Products 4.5company rating

    Call center representative job in Appleton, WI

    Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI. Responsibilities Your Role: As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. You will have the opportunity to Make Great Things Happen! Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements. Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery. Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc. Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims. May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: 2+ years of related professional customer service and/or clerical experience in a manufacturing environment. Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately. Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency. Able to deal with ambiguity and drive toward solutions Keen understanding and sense of needs (internal and external customers). Proficiency in MS Office Icing on the Cake: BA/BS Degree Proficiency in SAP Knowledge of international shipping processes Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $55,000.00 - USD $60,000.00 /A
    $55k-60k yearly Auto-Apply 6d ago
  • Part Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Call center representative job in Appleton, WI

    Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $14.9 hourly Auto-Apply 4d ago
  • Retail Call Center Associate

    Green Bay Packers 3.7company rating

    Call center representative job in Green Bay, WI

    This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division. Job Responsibilities: Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. Responsible for customer courtesy calls through call-backs or referrals. Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization. Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow. Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned. Responsible for assisting manager and supervisors with special projects as needed. Qualifications: Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance. Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs. Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel. Ability to interact easily with customers, and work within time limitations during busy periods. Able to have good communication and organizational skills, as well as legible handwriting. Ability to work as part of a team to achieve Pro Shop goals. Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule. Supervised by: Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $51k-53k yearly est. 6d ago
  • Customer Solutions Representative

    Village Associates Inc.

    Call center representative job in Pulaski, WI

    Requirements Education and Training: 3 - 5 years as a Customer Service Agent or similar High school diploma or GED Proven business or life-experience in troubleshooting Knowledge/Skills/Abilities: Understands the use of the multi-meters, AC/DC power Understand troubleshooting PCBAs and electronics systems Ability to interpret wiring schematics and drawings Self-starter capable of observing and solving problems using all available resources Must be able to establish priorities, work independently, and proceed with objectives without supervision Confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and customers Strong interpersonal skills in areas of verbal and written communications High degree of accuracy and attention to detail Proficiency with Microsoft Office products (Word, Excel, etc.) Mechanical assembly build experience a plus Motivational, listening, and problem-solving skills Works well with others in a team environment Clear and concise, fluent, and positive communication skills Possess the ability to make good judgment calls in an environment without black-and-white rules Ability to take on and resolve recurring difficulties with customers and staff Travel Requirements: Possible, but not regular, visits to customer locations as well as possible attendance at trade shows Physical Requirements: The ability to sit, stand, bend, and twist
    $35k-53k yearly est. 6d ago
  • Sales and Customer Service Representative - Full-Time or Part-Time

    Midwestern Wheels 3.7company rating

    Call center representative job in Green Bay, WI

    Join our dynamic team! We are seeking enthusiastic individuals with exceptional customer service skills for exciting opportunities in the car rental industry. Become an integral part of a welcoming, supportive team committed to delivering outstanding customer experiences. As a Sales & Customer Service Representative, you will play a key role in assisting customers with their rental needs at our Green Bay airport location. Your responsibilities include renting vehicles, promoting our products and services, processing rental contracts, and actively listening to identify customer needs. You will also upsell additional offerings to enhance their travel experience-all while providing friendly, efficient, and professional service. Primary hours for this position will be nights & weekends. Key Responsibilities: Assist customers in understanding our rental offerings, providing detailed information, and facilitating the rental process. Build and maintain strong customer relationships to ensure satisfaction and encourage repeat business. Clearly communicate and offer vehicle upgrades and additional products and services to enhance the customer's travel experience. Deliver accurate and comprehensive information, aiding customers in making well-informed rental decisions. Assist customers with vehicle exchanges, returns, future reservations, and any concerns they may have. Compensation & Benefits: Total earning potential: $45,000-$60,000 per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Pay differential for nights and weekends. Paid time off (PTO) that begins accruing from day one for eligible full- and part-time employees. Holiday Pay, including your birthday! Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance. 401 (k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking. About us: Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers! At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work. Requirements Previous sales experience is beneficial but not required. Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management. Basic computer proficiency, including the ability to use email and reservation software. Strong problem-solving and conflict resolution skills. Minimum age of 18 and a valid driver's license with a good driving record. Salary Description $45,000 - $60,000 Annually
    $45k-60k yearly 34d ago
  • Licensed Insurance Customer Service Representative

    The Insurance Resource 3.9company rating

    Call center representative job in Kimberly, WI

    Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.
    $33k-40k yearly est. 2d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Call center representative job in Kaukauna, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Call center representative job in Appleton, WI

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-54k yearly est. Auto-Apply 19d ago
  • HVAC CSR - Customer Service Rep

    Wesley Heating & Cooling

    Call center representative job in Green Bay, WI

    Elevate your professional journey as an HVAC CSR - Customer Service Rep at Wesley Heating & Cooling! Nestled in the heart of Green Bay, Wisconsin, we're seeking a dynamic individual to join our esteemed team. Brace yourself for a competitive salary ranging from $18 to $23 per hour, complemented by a comprehensive benefits package featuring health insurance, paid vacations, and a 401k plan with an impressive 10% company match. If you're ready to make a mark in the HVAC industry, continue reading-your next career move awaits. ABOUT OUR COMPANY Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! DAY-TO-DAY As the HVAC CSR - Customer Service Rep, you'll enjoy a full-time commitment from 8 am to 4:30 pm, offering you a balanced work-life harmony. Picture yourself orchestrating excellence in HVAC service satisfaction. Your day commences with precision as you answer calls, meticulously schedule service appointments, and ensure seamless communication between clients and our skilled technicians. A call comes in-a satisfied client commending your exceptional service coordination. Your day unfolds as a symphony of organization, dispatching, and delivering unparalleled customer experiences. As the HVAC CSR - Customer Service Rep, you are the linchpin, ensuring Wesley Heating & Cooling stands out in every client interaction. MINIMUM REQUIREMENTS TO BE CONSIDERED High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. Does this sound like the right fit for you? If so, and you meet the above requirements, apply now with our quick, mobile-friendly initial application. Don't wait, we want to hear from you today!
    $18-23 hourly 60d+ ago
  • Customer Service Representative

    Copart 4.8company rating

    Call center representative job in Appleton, WI

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Call center representative job in Chilton, WI

    Shift Hours: Full-time, Part-time, As needed PRN R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $15-20.3 hourly Auto-Apply 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center representative job in Appleton, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-38k yearly est. 1d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center representative job in Appleton, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $30k-37k yearly est. 1d ago
  • Call Center Specialist

    Robert Half 4.5company rating

    Call center representative job in Appleton, WI

    Description We are looking for a dedicated Call Center Specialist to join our team in Appleton, WI. In this contract position, you will play a vital role in delivering exceptional customer service and support in a fast-paced, business casual environment. This role offers opportunities for growth, including seasonal performance reviews and mentorship during training. Responsibilities: - Provide attentive and efficient customer service by handling inbound calls and addressing client inquiries. - Utilize customer service software to track interactions and resolve issues promptly. - Navigate basic office systems and internet platforms to retrieve and input information accurately. - Collaborate with team members to ensure smooth operations and maintain high service standards. - Participate in a comprehensive two-week training program, including computer-based learning and hands-on mentorship. - Work flexible shifts, including weekends and holiday hours, as part of a 24/7 operation. - Demonstrate empathy and friendliness while maintaining goal-oriented communication with customers. - Contribute to team connectivity and support long-term organizational goals. - Uphold attendance and reliability standards to ensure consistent performance. - Adhere to company policies and procedures while striving for continual improvement. Requirements - At least one year of customer service experience, preferably in a call center environment. - High school diploma or equivalent. - Proficiency in basic office skills and familiarity with Office Suite applications. - Ability to navigate internet platforms and customer service software with ease. - Strong verbal and written communication skills. - Proven ability to work collaboratively in a team-oriented environment. - Typing proficiency of at least 25 words per minute. - Reliable attendance and commitment to long-term success. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $29k-35k yearly est. 2d ago
  • Customer Service Representative

    Thedacare 4.4company rating

    Call center representative job in Appleton, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Customer Service Representative performs first level customer service through an inbound call center. Manages a high volume of inbound phone calls and resolves customer requests in a timely, accurate, and consistent manner. Demonstrates financial stewardship by addressing patient balances when inbound calls present to ensure timely processing of payments, payment plans, and financial assistance. Job Description: KEY ACCOUNTABILITIES: 1. Answers phone calls that present to the inbound call center by completing a full assessment of the account including reviewing documentation, insurance coverage, charges, chart, and payments to provide customer with accurate information and perform necessary next steps to deliver first pass resolution. 2. Meets quality and productivity expectations as defined in the operating procedure. 3. Adds or updates insurance coverages to maximize insurance benefits. 4. Collects patient balances by educating patient of their financial responsibilities, processing payments, and negotiating payment plans to ensure timely collection of patient balances. 5. Educates customer of alternative payment sources such as financial assistance when patient demonstrates a hardship. Completes pre-screen when applicable to determine if a financial assistance application should be completed by the customer. 6. Screens and documents interactions with customer according to established standards. 7. Collaborates with internal and external partners such as collection agencies and insurance enrollment partners to ensure accurate patient billing. 8. Demonstrates working knowledge of CPT/HCPCS codes, all facets of insurance claim filing requirements, regulations, and assigned departmental operating procedures ensuring consistency for customers. 9. Enhances skill set and professional growth through participation in educational programs, current literature, in-service workshops, and meetings. QUALIFICATIONS: • High school diploma or GED PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Use of computers throughout the work day • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers • Normally works in climate controlled office environment • Frequent sitting with movement throughout office space Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Corporate Office - Neenah,Wisconsin Overtime Exempt: No
    $30k-37k yearly est. 3d ago
  • Part Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Call center representative job in Appleton, WI

    Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.
    $14.9 hourly Auto-Apply 2d ago

Learn more about call center representative jobs

How much does a call center representative earn in De Pere, WI?

The average call center representative in De Pere, WI earns between $27,000 and $45,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in De Pere, WI

$35,000
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