Call center representative jobs in Dunwoody, GA

are 11:00 AM to 8:00 PM, after the training period is completed. About Us A career-defining opportunity Habasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship-qualities that make this a great place to launch or grow your career. You won't just join any team-you'll be part of a highly collaborative, problem-solving group where your contributions truly matter. Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion. Job Summary As a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry. Essential Duties and Responsibilities Provide professional, friendly customer assistance and resolve inquiries or complaints. Process customer orders and quotes accurately and on time. Proactively communicate order status, lead times, and delays to customers. Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies. Handle returns, generate RMAs, and process corrective orders when needed. Collaborate with internal teams, including production and shipping, to meet customer needs. Support sales teams by assisting with customer requests and providing updates. Identify opportunities to upsell or offer additional products to customers. Manage relationships with key customer accounts. Maintain thorough knowledge of company products, policies, and procedures. Benefits We Offer Medical insurance Dental insurance Vision insurance Tuition assistance Disability insurance Competitive 401(k) with 100% employer match up to a 6% contribution Gym membership reimbursement Generous number of paid time off (PTO) days A family-like atmosphere where your voice is heard A sense of accomplishment in your daily work Opportunities for promotions and career growth What You Need to Be Successful Preferred - High Competency with MS Word, Excel, PowerPoint, and CRM Applications Preferred - High Competency with customer service inquiries Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field Preferred - 5 years experience in customer service, sales, and/or marketing Preferred - 2 years experience with ERP software We Are an Equal Opportunity Employer To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Duration: 26 Weeks, contract to hire Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed. Pay Rate: $17.50/hr JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. RESPONSIBILITIES • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders QUALIFICATIONS At a minimum, you'll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations JN003

We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience. Responsibilities • Handle 80-100 inbound calls per day in a high-volume call center environment • Deliver professional, articulate, and effective customer service • Resolve customer inquiries accurately and efficiently while maintaining a positive experience • Collaborate with peers and leadership to improve processes and overall service delivery Requirements • 3+ years of call center experience in a fast-paced, high-volume environment • Proven customer service skills with excellent communication and professionalism • Ability to manage high call volumes while maintaining quality interactions Nice to Have • Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree) • Insurance industry experience is a plus, but not required

Ready to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest. The Role: Call Center Representative | Sandy Springs, GA As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships. What You'll Be Doing: Gently guide hesitant patients to book their first appointment with care & empathy Convert new leads into patients with confident, results-driven follow-up Schedule, adjust, and cancel appointments with accuracy Act as a liaison between established patients and their provider Working with other healthcare professionals to ensure seamless patient care Provide information about healthcare services, procedures, and policies Handle patient concerns, complaints, and questions promptly and professionally Follow protocols for managing patient inquiries and issues Resolve patient issues, offer solutions, and escalate when needed Verifying patient information, insurance details, and eligibility Accurately enter and update patient info in the EMR system Other duties as assigned Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time. Requirements What You Need: High School Diploma or GED Proven experience in a high-volume customer service industry Excellent verbal and written communication Proficiency with MS Office applications a plus Basic math skills Benefits Why You'll Love Working at Serenity: Starting at $16.50/hour with growth opportunities to $19.50/hour within six months Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment) Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Flexible Shift Hours

Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment. The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Qualifications 3+ years' work experience (minimum) … 5+ years preferred: Excellent command on English and Spanish Language Strong customer service skills and phone etiquette. Must have clean criminal record with the ability to pass finger-print background check. Provide support for IT projects-installation of software on machines and mobiles. Additional Information Vikas Kumar vikas.kumar(@)360itpro.com

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: Peachtree Corners Office Compensation: $16.00/hour Paid Training Start Date: Monday, December 29, 2025 Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting) Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST * Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence. * Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event. * Identify root cause of issues and concerns and determine resolution. * Maintain and organize all pertinent back up information to substantiate payment postings as necessary. * Follow up in a timely manner to ensure customer satisfaction. * On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair). * Perform other duties as assigned by management. Qualifications Ideal Candidate Qualifications: * High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. * Previous call center/customer service experience preferred. * Exhibit strong attention to detail. * Good mathematical and analytical skills required. * Ability to maintain the highest level of confidentiality. * Proficient personal computer skills, including Microsoft Office. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

Job DescriptionCall Center Representative | Entry Level | Bilingual Spanish (required) Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM Training Schedule (first two weeks): 8:00 AM-5:00 PM About Us We are seeking an upbeat and friendly Bilingual Call Center Representative who is passionate about helping others and thrives in a fast-paced environment. A Smile 4U is a privately owned dental practice with locations in Decatur, East Point, Hiram, Cartersville, and Dalton. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient. Required Qualifications Bilingual in Spanish (required) Previous customer service, call center experience is a plus Strong communication and organizational skills Compensation Pay is negotiable and based on experience Responsibilities Answer incoming calls and emails promptly and professionally Make daily outbound calls to schedule patient appointments per clinic protocols Document all call interactions according to standard operating procedures Assist in resolving customer complaints with the support of the Customer Service Manager Enter new patient information into the practice management system Update existing patient records Benefits Medical, Dental, and Optical Insurance (available after 90 days for full-time team members) Paid Time Off (PTO) and Paid Holidays Opportunities for professional growth Unique opportunity to work in a multi-specialty dental practice

Requirements Scheduling Center Representative Requirements: High School Diploma or equivalent, college degree preferred. Exceptional customer service, compassion, and active listening. Extremely professional & polite phone voice. Excellent verbal and written communication skills, as well as strong typing skills. Ability to probe callers and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Bilingual with experience in eye care preferred but not required. Salary Description $16-17/hr

Cumming Dental Associates is looking for an entry-level Call Center candidate to join our dedicated team in Cumming, GA! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role has strong communication skills and a team-oriented mindset. If this is the place for you, submit your application today! Compensation: $15-17 per hour, based on experience Schedule Full-time Monday - Friday Perks & Benefits Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Responsibilities Answer incoming calls on a multi-line phone system in a professional and courteous manner Collect and verify patient information during phone interactions Direct calls and messages to appropriate team members or departments Maintain a positive and friendly attitude with patients and staff Support front office and clinical teams as needed Demonstrate a willingness to learn and grow within the role Qualifications Prior call center experience is a plus, but not required Bilingual in Spanish is preferred Knowledge of Dentrix software INDHRFO02

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Description Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service. Position Requirements: Assist customers with a wide variety of questions via information accessed through the computer. Review employee accounts and answer questions based upon established policies and procedures. Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs. Possess the ability to troubleshoot complex issues with little guidance Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers Possess the ability to work under pressure in a call center environment Possess exceptional conversational and problem-solving skills Ability to multitask and be able to diffuse difficult situations Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed Excellent interpersonal and telephone communication skills Perform additional tasks as directed. Essential skills and experience · College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry · High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. · Ability to multi-task (talk and type at the same time) and use multiple applications · Excellent interpersonal, verbal, written and listening communication skills · Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer · Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied · Computer literate with the ability to learn customer service software applications · Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers · Flexibility to work specified shift and extended hours as necessary Qualifications High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. Additional Information All your information will be kept confidential according to EEO guidelines.

DescriptionJob Description: As a Call Center Representative at XTalk Prep, you will be the first point of contact for our clients, providing excellent customer service and resolving inquiries in a professional and efficient manner. You will handle both inbound and outbound calls, addressing customer needs and offering solutions to ensure satisfaction. Key Responsibilities Duties and Responsibilities: Answer inbound customer calls and provide assistance with inquiries, service information, or issue resolution. Make outbound calls to follow up with clients and provide additional information or solutions as necessary. Document all customer interactions in the company's database to ensure accurate records are maintained. Handle customer complaints and escalate issues to the appropriate department when needed. Provide clear and accurate information about XTalk Prep's services and offerings. Meet individual and team performance targets, including call resolution time and customer satisfaction. Collaborate with team members to improve processes and ensure consistent service delivery. Skills, Knowledge and Expertise Required Skills & Abilities: High school diploma or equivalent; additional education or customer service training is a plus. Prior experience in a call center or customer service role preferred. Strong verbal communication skills with the ability to engage and assist customers effectively. Problem-solving skills and the ability to think quickly in fast-paced situations. Familiarity with CRM software or call center systems is beneficial. Ability to multitask and manage time effectively while meeting performance goals. Positive attitude and a commitment to providing outstanding customer service. Benefits Benefits: 401(k) plan with employer matching. Accidental Death & Dismemberment (AD&D) insurance. Dental insurance coverage. Disability insurance for financial protection. Bonus opportunities for high performance. Opportunities for career growth and professional development. A supportive, team-oriented work environment.

Job Description Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: • Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services • Consistently gains customer commitment throughout the referral process • Develops and maintains positive relationships with key referral sources • Act as a liaison between service providers and the customer • Draft communications to prospective customers (text) • Accurately refer clients to the appropriate provider organization • Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: • Fluent in both English and Spanish • A minimum of 2 years' proven sales experience preferred • Preferred experience in customer service, call centers, sales • Experience in developing text and all strategies • Excellent speaking, written, and verbal communication skills. • Ability to establish and develop relationships with leads • Ability to clearly communicate with customers through phone call and email • Results driven - documented success in exceeding goals or objectives. • High School Diploma required • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled • Job Type: part time (full time available after trial period) Schedule: • Monday to Friday • Working Remotely

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Job DescriptionSalary: Automotive BDC Associate SONS Auto Groupis looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence. What We Offer: Employee & Family purchase program Medical and Dental Insurance 401(k) Paid Vacation A fair and safe family-run business environment Responsibilities: Answer customer calls and establish follows-up with service appointments Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information & direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications: At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check & drug screen #SAGCS104

Alacrity Solutions Outbound Call Center Representative - Insurance Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit ************************** The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift. Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured. Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file. Provides thorough claim documentation for each claim. Create invoice for files worked. Skills & Requirements: Report First Notice of Loss Claims Manage Outbound Calls in a Timely Manner Meet Team/Personal Qualitative and Quantitative Targets Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Ability to multitask, set priorities, and manage time effectively. Knowledge of Microsoft Office i.e., Word, Outlook, Excel. Ability to type a minimum of 40 words per minute. High school degree. Supervisory Responsibilities: N/A Physical & Mental Demands: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel. Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $12.00 per hour Job Specifics: In Office (Conyers, GA) Full-Time (M-F, 8:30 am-5:00 pm) Travel Required: None Why Choose Alacrity?: Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Job DescriptionReady to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest. The Role: Call Center Representative | Sandy Springs, GA As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships. What You'll Be Doing: Gently guide hesitant patients to book their first appointment with care & empathy Convert new leads into patients with confident, results-driven follow-up Schedule, adjust, and cancel appointments with accuracy Act as a liaison between established patients and their provider Working with other healthcare professionals to ensure seamless patient care Provide information about healthcare services, procedures, and policies Handle patient concerns, complaints, and questions promptly and professionally Follow protocols for managing patient inquiries and issues Resolve patient issues, offer solutions, and escalate when needed Verifying patient information, insurance details, and eligibility Accurately enter and update patient info in the EMR system Other duties as assigned Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time. Requirements What You Need: High School Diploma or GED Proven experience in a high-volume customer service industry Excellent verbal and written communication Proficiency with MS Office applications a plus Basic math skills Benefits Why You'll Love Working at Serenity: Starting at $16.50/hour with growth opportunities to $19.50/hour within six months Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment) Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Flexible Shift Hours