Call center representative jobs in Horizon City, TX - 125 jobs
All
Call Center Representative
Customer Service Representative
Customer Service Agent
Call Center Specialist
Retention Representative
Customer Service Specialist
Call Center Agent
Customer Service Specialist
Bizlink Group 3.9
Call center representative job in El Paso, TX
Daily shipment arranging for designated accounts
Internal systematic work for Outsourcing PO and AR follow up
$27k-34k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Alorica Inc. 4.1
Call center representative job in El Paso, TX
Employment Type: Full-time , $17/hr Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
* Guide customers through questions, concerns, or challenges they encounter while using the product or service
* Listen actively to understand the root of the issue and provide clear, effective solutions
* Record detailed call information for auditing, reporting, and follow-up purposes
* Maintain and update customer records to ensure accurate and current information
* Identify opportunities to introduce customers to new or enhanced services that meet their needs
* Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
* High school diploma or GED
* 6+ months of customer service or sales experience preferred
For Internal Candidates:
* Must not be on any corrective action or performance plans
* Must have held your current position for 6+ months
* Must have relevant industry/program experience
Location Note: We're currently hiring for this position in El Paso, Texas
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
* Health, dental, and vision coverage with HSA options
* Paid time off
* Flexible pay options: daily or weekly pay
* 401(k) retirement plan
* Leadership development programs that really grow your career
* Open access courses through Alorica Academy
* Paid training and tuition reimbursement
* Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
* Employee assistance program for personal and professional support
* Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs #ElPaso
$17 hourly Auto-Apply 25d ago
Call Center Sales Representative (Bilingual Spanish)
Charter Spectrum
Call center representative job in El Paso, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As a CallCenter Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our CallCenter Sales Representatives Enjoy Most About the Role
* Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
* Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
* Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
* Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Skills & Abilities
* Clear, straightforward and professional communication with customers and colleagues.
* Proven sales techniques with consistent achievement of sales goals.
* Proficiency in computer and consumer electronics.
* Competence in using personal computers and relevant software applications, including billing systems.
* Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
* Demonstrated judgment and initiative in accomplishing job duties.
* Working knowledge of cable communications products and services, including TV, internet, and telephone.
Preferred Qualifications
* 2+ years of callcenter sales experience.
#LI-TG1
SIB120 2026-67859 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$70k yearly 7d ago
Airport Customer Service Agent
GAT 3.8
Call center representative job in El Paso, TX
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$27k-34k yearly est. 14d ago
Patient Call Center Representative
Sparrow Company
Call center representative job in El Paso, TX
A respected healthcare organization is seeking a detail-oriented Patient CallCenterRepresentative to provide exceptional customer service to patients, healthcare professionals, insurance companies, and the general public in a high-volume callcenter environment. This position ensures timely and accurate scheduling, information management, and communication while maintaining professionalism and compliance with all healthcare regulations. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple priorities efficiently.
Responsibilities and Duties:
Provide scheduling and communication support for multiple outpatient clinics.
Obtain, verify, and accurately enter patient demographic and insurance information.
Ensure all calls and scheduling activities are properly documented in the electronic medical record system.
Discuss insurance eligibility, payment options, and financial assistance when applicable.
Conduct outbound calls for appointment reminders, follow-ups, and patient satisfaction outreach.
Resolve inquiries and route calls to the appropriate staff or department as needed.
Maintain up-to-date knowledge of services, procedures, and scheduling protocols.
Safeguard patient confidentiality and ensure compliance with HIPAA regulations.
Handle patient concerns professionally, escalating issues when necessary.
Collaborate with team members and healthcare staff to ensure a positive patient experience.
Meet established performance goals and service quality standards.
Participate in ongoing training and development to maintain current healthcare knowledge.
Demonstrate professionalism, accuracy, and the organization's core values in all interactions.
Perform other duties as assigned.
Requirements and Qualifications:
High school diploma or GED required.
Minimum one (1) year of customer service experience in a multi-line callcenter environment.
Minimum one (1) year of medical terminology preferred
Experience in a healthcare or medical scheduling setting preferred.
Strong communication, interpersonal, and multitasking skills.
Knowledge of medical terminology and Electronic Health Record (EHR) systems preferred.
Bilingual (English/Spanish) is a must.
Applicants may be subject to a background check and pre-employment drug screen.*
*A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role.
Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.
$26k-34k yearly est. 36d ago
Call Center Representative
Durhol Enterprises LLC
Call center representative job in El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a friendly and professional CallCenterRepresentative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Upsell products and services when appropriate
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a CallCenterRepresentative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$26k-34k yearly est. 5d ago
Customer Service Agent, FTZ Administrator
DSV Road Transport 4.5
Call center representative job in El Paso, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - El Paso, Paseo Del Este Blv
Division: Air & Sea
Job Posting Title: Customer Service Agent, FTZ Administrator
Time Type: Full Time
SUMMARY
The Customer Service Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for handling inquiries and providing information; primary point of contact with the customer
* Provides expediting, tracing and POD support as required
* Resolves issues raised by the customer quickly and efficiently
* Provides ad hoc reporting and analysis as requested
* Becomes proficient in all DSV Transportation supported operations at the facility
* Documents cost avoidance and savings attained
* Works on special projects and assignments as needed
* Review and transmit Weekly estimate and weekly entry 3461's and 7501's
* Track and monitor 214 admissions and customs entries to ensure timely processing and resolve any issues or delays.
* Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
* Enter and Review withdrawals for exportation and IT (QP/WP CBP Forms 7512)
* Ensure all weekly, monthly, quarterly and annual FTZ forms and reports necessary for FTZ operations are submitted and reviewed for accuracy.
* Monitor FTZ operations end to end to include daily processing zone transactions
* Operate the FTZ inventory control and recordkeeping system.
* Communicate with Warehouse personnel for inventory discrepancies
* Maintain accurate records of customs transactions and documentation for audit purposes.
* Provide annual FTZ reports (Yearly Blanket CBP form 216, Annual Reconciliation, Certification Letter, FTZ Board Report)
* Provide guidance and support to colleagues on FTZ-related matters.
OTHER DUTIES
* Supports Implementation, Account Management and Customer during account set-up.
* Prepares and maintains Standard Operating Procedures (SOPs) as assigned.
* Performs other duties as required.
* Ability to listen and comprehend instructions.
* Ability to work independently while recognizing the need to be part of a team.
* Strong aptitude for organization with high volume of paperwork.
* Bring a can do attitude to work every day.
* Willingly assist coworkers with projects.
* Great Work Ethic (puts company's needs ahead of personal ambition).
Supervisory Responsibilities
* None
Minimum Required Qualifications
Education and/or Experience
* High School diploma.
* 2 years' experience in a logistics, customer service or related field
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Proficient typing and PC skills required
* Proficient with all Microsoft Office computer applications
Language Skills
* English (reading, writing, verbal)
Mathematical Skills
* Intermediate
Preferred Qualifications
Education and/or Experience
* College degree.
* 3 years' experience in a logistics, customer service or related field
Physical Demands
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $14.00 - $19.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
open/close
Print Share on Twitter Share on LinkedIn Send by email
$14-19 hourly 8d ago
Inbound Retention Rep - Career Growth
Echostar Corporation 3.9
Call center representative job in El Paso, TX
Base Pay: $33,000 On-Target Earnings: $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
* Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
* Full-time on-site; hours may include evenings, weekends or holidays.
* High school diploma/GED required; Associate's or Bachelor's degree a plus.
* Pre-employment screen.
* Smartphone/device with active network connection.
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
#ELPT1
Salary Ranges
Compensation: $33,000.00/Year
$43k-54k yearly est. Easy Apply 31d ago
Customer Service Rep- Warehouse
Logfret 3.9
Call center representative job in El Paso, TX
LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required.
Responsibilities:
Provide exceptional customer service internally and externally.
Manage switchboard and answer or direct incoming phone calls.
Assist with granting site access and updating usernames and passwords for clients.
Provide information to customers via phone and email.
Use various systems, software, and support tools efficiently.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meet deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have 1 years of proven customer service experience.
Drug Screening.
Customer service skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
$30.5 hourly 60d+ ago
Customer Service Representative
Green Bay Packaging 4.6
Call center representative job in El Paso, TX
The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients, sales representatives, production members, and co-workers. The Customer Service Coordinator will be dedicated to working closely with customers and support our National Account Sales Team. Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customer service to both internal and external customers. This person will be interacting with customers relative to the placement of orders, pricing, deliveries, complaints, and technical recommendations.
Responsibilities
* Provide timely and accurate information about incoming customer order status and product knowledge requests.
* Process customer orders/changes and returns according to established department policies and procedures.
* Process customer returns according to established department policies and procedures.
* Work closely with accounts receivable department to resolve any disputed payment items.
* Provide timely feedback to the Company regarding service failures or customer concerns.
* Partner with Sales Representatives to meet and exceed each customer's service expectations.
* Ability to prioritize a fluctuating workload.
* Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
* Perform other duties as assigned. · Place purchase orders, secure delivery dates, monitor receipt and billing of outside fabrication orders with vendors.
Responsibilities include managing multiple accounts through processing orders, expediting change orders, handling customer complaints, and coordinating timely deliveries. This candidate will be working with suppliers to purchase print plates and die boards according to specifications. Candidates will also be responsible for creating product designs according to customer requirements, providing price quotes, and creating print cards and box diagrams.
Qualifications:
* High school diploma required, associate or bachelor's degree preferred. A comparable combination of education and experience will be considered.
* Strong customer orientation.
* A minimum of one year in a Customer Service environment.
* Superior organizational and time management skills.
* Excellent verbal and written communication skills.
* Exceptional interpersonal skills with previous experience interfacing with customers.
* Must be able to interact with all levels within the Company.
* Self-starter with the ability to work without direct supervision.
* High attention to detail with ability to troubleshoot to determine cause and effect of poor customer experiences.
* Computer skills with working knowledge of Microsoft Office software.
* Previous data entry experience required.
* Qualified candidates will have a commitment to providing outstanding service to our customers.
* Candidates must possess a strong attention to detail, the ability to problem solve, handle multiple tasks and work in a fast-paced and team-based environment.
* Customer Service experience and excellent oral and written communication skills are required.
* Proficiency in Microsoft Office is required.
Compensation & Benefits
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.
$34k-40k yearly est. Auto-Apply 8d ago
Customer Service Representative (03-03)
La Clinica de Familia 3.4
Call center representative job in San Miguel, NM
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$15.35
Job Summary:
Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic
Core Competencies:
Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)
Must have excellent phone etiquette
Must possess excellent time management skills
High attention to detail with high degree of organization
Must be self-initiating and adaptable with ability to communicate to a variety of staff members
Must exercise excellent judgement
Must maintain a high level of confidentiality
Must be able to work well under pressure and with minimal supervision
Good organization and analytical abilities
Exceptionally strong customer service, communication and interpersonal skills.
Advocate for positive patient experience.
Good basic math skills.
Basic office skills- ability to use windows based software, copier, fax machine, etc.
Demonstrated ability to treat patients with respect, dignity and culturally appropriate.
High level of flexibility.
Demonstrates competency in basic computer skills
Job Requirements:
High school graduate or equivalent and/or completion of a medical terminology course.
One-year experience in a records department preferred.
Ability to work in high stress environment
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
03-03-283-02
#INDEL
$28k-33k yearly est. Auto-Apply 56d ago
Freight Forwarding Operations and Customer Service Agent
DP World Limited 4.7
Call center representative job in El Paso, TX
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
KEY ACCOUNTABILITIES
* Manage file creation and all services associated with freight forwarding and logistics
* Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided
* Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
* Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
* Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
* Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
* Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
* Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
* Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
QUALIFICATIONS, EXPERIENCE AND SKILLS
* At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
* Graduate in any field
* Freight Forwarding experience is mandatory
Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-HE2 #LI-Hybrid
$27k-34k yearly est. 60d+ ago
Call Center Agent TPV
TPV LLC
Call center representative job in El Paso, TX
Job Description
Job Type: Full-Time and Part-Time Hours:- 11 AM - 7 PM Flexible Salary: $12.75
About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Key Responsibilities:
● Engage with customers and clients, ensuring a positive and professional demeanor at all times.
● Address a variety of inquiries, including but not limited to authorization requests for telephone, energy, and other services
● Ensure compliance with all procedural, legal, and regulatory requirements throughout customer interactions.
● Maintain an organized and efficient workflow to meet service level expectations.
● Deliver exceptional customer service while handling both inbound and outbound interactions.
This role is ideal for individuals who thrive in a dynamic, customer-focused environment, and have a passion for creating meaningful customer experiences.
Essential Job Functions
Customer Experience:
● Handle a variety of inbound customer service calls, efficiently building rapport with customers through empathy, active listening, acknowledgment, and accurate information sharing.
● Interact professionally, respectfully, and energetically to address and resolve customer inquiries effectively.
● Leverage available resources as needed to resolve issues, demonstrating ownership and accountability in all interactions.
Relationship Building:
● Work independently and collaboratively as part of a team, actively engaging with teammates to achieve shared goals.
● Foster a supportive work environment through knowledge sharing and cooperative problem-solving.
Communication:
● Exhibit exceptional verbal and written communication skills when working with internal and external partners.
● Simplify complex topics, explaining them in clear and concise terms.
● Remain calm and effective under pressure, navigating ambiguity with adaptability and professionalism.
● Regularly provide and receive constructive feedback, and proactively report and document issues with detailed descriptions and examples.
Working Conditions / Physical Requirements:
● Maintain a quiet, distraction-free home office environment, simulating a professional office setting.
● Workspace: should provide a dedicated area separated from others while working.
● This job requires sitting for the majority of the workday.
● Flexibility to work various shifts, including days, evenings, and weekends, as needed.
Equipment and Internet Requirements:
● Employees are responsible for providing and maintaining their own equipment, which must meet the following specifications:
Personal computer running Windows 8 or newer.
Minimum of 8 GB RAM and an Intel Core i3 processor or newer.
Internet connection must be DSL or cable (satellite or wireless ISPs are not acceptable) with a minimum speed of 40 Mbps download and 10 Mbps upload.
A wired connection directly to the modem/router is required (ethernet cord required).
A noise-canceling headset for clear communication
Webcam connected to computer
Software Requirements:
● Google Chrome web browser.
● Microsoft Office Suite (Word, Excel, PowerPoint).
● Reliable email provider with sufficient storage capacity for large files.
● Current and updated antivirus software.
Minimum Qualifications:
● At least 1 year of customer service experience in an inbound or outbound callcenter is preferred.
● Ability to commit to working a minimum of 20 hours per week.
● Dedicated workspace free from background noise and distractions (e.g., children, pets, TV).
$12.8 hourly 22d ago
Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services 3.9
Call center representative job in El Paso, TX
Koniag Professional Services, a Koniag Government Services company, is hiring CallCenter Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.
This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth.
DUTIES
Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
Communicate effectively in English and Spanish
Maintain professional judgment, especially during crisis calls
Respond to calls promptly
Manage and de-escalate calls from individuals in crisis
Triage calls for appropriate responses, referrals, and documentation
Provide case management/referral services
Apply quality standards to all calls and meet program deadlines
Work with stakeholders, including legal service providers and court officials
Assess changes affecting child safety and make referrals to officials
Follow protocols and policies in call handling including post-call documentation
MINIMUM QUALIFICATIONS
Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
At least 1 year of child welfare experience.
Bilingual in English and Spanish.
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
Comfortable learning new systems and working with case management software.
Exceptional verbal and written communication skills.
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.
PREFERRED QUALIFICATIONS
Prior callcenter experience, especially in behavioral health or child/family services.
Familiarity with Federal government programs that support UAC.
Working knowledge of trauma-informed care principles and best practices in crisis intervention.
ADDITIONAL INFORMATION
This is an onsite role located in our secure El Paso, TX, Rockville, MD, and Fairmont, WV facilities. Remote/virtual work is prohibited.
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ******************
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
$35k-45k yearly est. 50d ago
Customer Service Rep(08019) - 2720 John Hayes Suite F601
Domino's Franchise
Call center representative job in El Paso, TX
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product. Receive and process telephone orders
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 10d ago
Patient Call Center Representative
Sparrow Company
Call center representative job in El Paso, TX
Job Description
A respected healthcare organization is seeking a detail-oriented Patient CallCenterRepresentative to provide exceptional customer service to patients, healthcare professionals, insurance companies, and the general public in a high-volume callcenter environment. This position ensures timely and accurate scheduling, information management, and communication while maintaining professionalism and compliance with all healthcare regulations. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple priorities efficiently.
Responsibilities and Duties:
Provide scheduling and communication support for multiple outpatient clinics.
Obtain, verify, and accurately enter patient demographic and insurance information.
Ensure all calls and scheduling activities are properly documented in the electronic medical record system.
Discuss insurance eligibility, payment options, and financial assistance when applicable.
Conduct outbound calls for appointment reminders, follow-ups, and patient satisfaction outreach.
Resolve inquiries and route calls to the appropriate staff or department as needed.
Maintain up-to-date knowledge of services, procedures, and scheduling protocols.
Safeguard patient confidentiality and ensure compliance with HIPAA regulations.
Handle patient concerns professionally, escalating issues when necessary.
Collaborate with team members and healthcare staff to ensure a positive patient experience.
Meet established performance goals and service quality standards.
Participate in ongoing training and development to maintain current healthcare knowledge.
Demonstrate professionalism, accuracy, and the organization's core values in all interactions.
Perform other duties as assigned.
Requirements and Qualifications:
High school diploma or GED required.
Minimum one (1) year of customer service experience in a multi-line callcenter environment.
Minimum one (1) year of medical terminology preferred
Experience in a healthcare or medical scheduling setting preferred.
Strong communication, interpersonal, and multitasking skills.
Knowledge of medical terminology and Electronic Health Record (EHR) systems preferred.
Bilingual (English/Spanish) is a must.
Applicants may be subject to a background check and pre-employment drug screen.*
*A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role.
Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.
$26k-34k yearly est. 8d ago
Customer Service Agent, FTZ Administrator
DSV 4.5
Call center representative job in El Paso, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - El Paso, Paseo Del Este Blv
Division: Air & Sea
Job Posting Title: Customer Service Agent, FTZ Administrator
Time Type: Full Time
SUMMARY
The Customer Service Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for handling inquiries and providing information; primary point of contact with the customer
• Provides expediting, tracing and POD support as required
• Resolves issues raised by the customer quickly and efficiently
• Provides ad hoc reporting and analysis as requested
• Becomes proficient in all DSV Transportation supported operations at the facility
• Documents cost avoidance and savings attained
• Works on special projects and assignments as needed
• Review and transmit Weekly estimate and weekly entry 3461's and 7501's
• Track and monitor 214 admissions and customs entries to ensure timely processing and resolve any issues or delays.
• Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
• Enter and Review withdrawals for exportation and IT (QP/WP CBP Forms 7512)
• Ensure all weekly, monthly, quarterly and annual FTZ forms and reports necessary for FTZ operations are submitted and reviewed for accuracy.
• Monitor FTZ operations end to end to include daily processing zone transactions
• Operate the FTZ inventory control and recordkeeping system.
• Communicate with Warehouse personnel for inventory discrepancies
• Maintain accurate records of customs transactions and documentation for audit purposes.
• Provide annual FTZ reports (Yearly Blanket CBP form 216, Annual Reconciliation, Certification Letter, FTZ Board Report)
• Provide guidance and support to colleagues on FTZ-related matters.
OTHER DUTIES
• Supports Implementation, Account Management and Customer during account set-up.
• Prepares and maintains Standard Operating Procedures (SOPs) as assigned.
• Performs other duties as required.
• Ability to listen and comprehend instructions.
• Ability to work independently while recognizing the need to be part of a team.
• Strong aptitude for organization with high volume of paperwork.
• Bring a can do attitude to work every day.
• Willingly assist coworkers with projects.
• Great Work Ethic (puts company's needs ahead of personal ambition).
Supervisory Responsibilities
• None
Minimum Required Qualifications
Education and/or Experience
• High School diploma.
• 2 years' experience in a logistics, customer service or related field
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
• Proficient typing and PC skills required
• Proficient with all Microsoft Office computer applications
Language Skills
• English (reading, writing, verbal)
Mathematical Skills
• Intermediate
Preferred Qualifications
Education and/or Experience
• College degree.
• 3 years' experience in a logistics, customer service or related field
Physical Demands
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $14.00 - $19.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$14-19 hourly 2d ago
Retention Rep - Unlimited Commission
Echostar Corporation 3.9
Call center representative job in El Paso, TX
Base Pay: $33,000 On-Target Earnings: $70,000 ($15.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
* Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
* Full-time on-site; hours may include evenings, weekends or holidays.
* High school diploma/GED required; Associate's or Bachelor's degree a plus.
* Pre-employment screen.
* Smartphone/device with active network connection.
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $33,000.00/Year
$43k-54k yearly est. Easy Apply 31d ago
Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services 3.9
Call center representative job in El Paso, TX
Koniag Professional Services, a Koniag Government Services company, is hiring CallCenter Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.
This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth.
**DUTIES**
+ Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
+ Communicate effectively in English and Spanish
+ Maintain professional judgment, especially during crisis calls
+ Respond to calls promptly
+ Manage and de-escalate calls from individuals in crisis
+ Triage calls for appropriate responses, referrals, and documentation
+ Provide case management/referral services
+ Apply quality standards to all calls and meet program deadlines
+ Work with stakeholders, including legal service providers and court officials
+ Assess changes affecting child safety and make referrals to officials
+ Follow protocols and policies in call handling including post-call documentation
**MINIMUM QUALIFICATIONS**
+ Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
+ At least 1 year of child welfare experience.
+ Bilingual in English and Spanish.
+ Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
+ Comfortable learning new systems and working with case management software.
+ Exceptional verbal and written communication skills.
+ Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.
**PREFERRED QUALIFICATIONS**
+ Prior callcenter experience, especially in behavioral health or child/family services.
+ Familiarity with Federal government programs that support UAC.
+ Working knowledge of trauma-informed care principles and best practices in crisis intervention.
**ADDITIONAL INFORMATION**
+ This is an onsite role located in our secure El Paso, TX, Rockville, MD, and Fairmont, WV facilities. **Remote/virtual work is prohibited.**
+ As part of a 24x7x365 essential operation, this position may require work on **evenings, weekends, holidays, or during emergency situations** .
+ A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
+ **U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance**
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _*******************
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **SCA Administrative Support and Clerical Occupations**
**Job Function** **SCA**
**Pay Type** **Hourly**
$35k-45k yearly est. 50d ago
Customer Service Representative (04-05)
La Clinica de Familia 3.4
Call center representative job in Anthony, NM
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$15.35
Job Summary:
Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic
Core Competencies:
Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)
Must have excellent phone etiquette
Must possess excellent time management skills
High attention to detail with high degree of organization
Must be self-initiating and adaptable with ability to communicate to a variety of staff members
Must exercise excellent judgement
Must maintain a high level of confidentiality
Must be able to work well under pressure and with minimal supervision
Good organization and analytical abilities
Exceptionally strong customer service, communication and interpersonal skills.
Advocate for positive patient experience.
Good basic math skills.
Basic office skills- ability to use windows based software, copier, fax machine, etc.
Demonstrated ability to treat patients with respect, dignity and culturally appropriate.
High level of flexibility.
Demonstrates competency in basic computer skills
Job Requirements:
High school graduate or equivalent and/or completion of a medical terminology course.
One-year experience in a records department preferred.
Ability to work in high stress environment
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
04-05-395-01
#INDEL
How much does a call center representative earn in Horizon City, TX?
The average call center representative in Horizon City, TX earns between $22,000 and $38,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Horizon City, TX