Call center representative jobs in Minneapolis, MN

Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Responsibilities: Conduct telephone interviews to gather and document information (outbound calls). Maintain a professional demeanor and work environment. Deliver outstanding customer service during phone interactions. Communicate clearly and professionally with diverse audiences. Interview potential respondents via phone. Make 20-25 outbound calls per hour using provided phone numbers. Follow provided scripts during phone interactions. Engage with business professionals nationwide, screening and qualifying them for research purposes. Provide background information to research participants and secure their willingness to participate. Enter phone interaction data accurately, promptly, and verbatim. Requirements: Previous experience in a call center environment. Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed. Excellent computer skills and typing speed. Professional communication with both external clients and internal team members. High School Diploma or equivalent. Additional Details: Work Hours: Monday- Friday 9am-5pm Location: On-site in Bloomington, conveniently accessible by public transportation. Compensation: $20-22/hour depending on experience All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.

JOB DETAILS: Job Title: Customer Service Associate ( Order entry) Contract: 4 months ( extension as per the performance ) Shift: 7:45 AM - 4:15 PM CST Position Purpose & Summary : Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists. Principal Accountabilities: Mail Services: Sort, Look Up, deliver and post mail Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight Operate Pitney Bowes mail inserting machine Manage customer inquiries regarding mail and shipping services. Any other duties as assigned Required Qualifications: • High school diploma or equivalent • 1-2 years experience in mail & delivery services • Basic PC knowledge…Microsoft Outlook,Word & Excel • Ability to lift up to 35 lbs. • Effective verbal and written communication skills Preferred Qualifications: • 1-2 years of dock experience. • Electic Hand Jack / Forklift experience

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.5; 20 hours per week Work Schedule: 3pm-7pm Monday-Wednesday and required to work every other weekend from 630am-3pm Required Qualifications: Experience: 1 year of customer service experience required Salary Rate: $19.49/hour Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center,and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company

Job Title: Billing / Customer Service (will train the right candidate) (Employment/staffing agencies - please do not reach out about this ad. We only hire direct.) Company/Location: Avtec Finishing / New Hope MN Shift: 6a - 3p M-Th + 6a - Noon F Pay: $25.00/hour (DOQ) Signing Bonus: $1500 (current employees are not eligible for signing bonus) We are looking for a candidate that has a high degree of attention to detail, organized, and can follow established billing processes to meet customer and company standards. It is a fast paced environment. Billing is the main focus. Contact with customers occurs when there are billing questions. Billing can get complicated, as each customer's needs are different. Good attendance is critical. ________ At Avtec Finishing, we dont just provide quality metal finishing we take pride in delivering precision, reliability, and outstanding customer care. As a member of our team, youll join a company that values its employees, rewards hard work, and offers opportunities for growth. Why You'll Love Working With Us Regular wage reviews: At 60 days, 6 months, and twice a year thereafter, with the opportunity to earn up to $1/hour more within your first 6 months based on performance. Robust benefits package: Medical, dental, vision, 401k, legal, pet insurance, and more. Company-paid perks: Life insurance, short-term & long-term disability, 401k matching, and training. Time off: Paid holidays, PTO, and Sick Time Extra rewards: Attendance incentives, performance bonuses, and opportunities for advancement. At Avtec, we believe every employee plays a vital role in our success. Thats why we invest in training, career growth, and recognition for your contributions. What You'll Do: As a Customer Service Representative, youll be the go-to liaison between our customers and The Lindgren Group. Youll work closely with our sales, production, and customer service teams to ensure every request is handled with accuracy and professionalism. Key Responsibilities: Accurate and timely billing; reconcile sales orders and invoices Provide support to outside sales reps with customer updates, quality issues, and new opportunities. Partner with internal teams on special handling or shipping requirements. Research and resolve customer credits and complaints. Cross-train in order entry, shipping, quoting, and expediting. Contribute to a culture of dependability, teamwork, and customer-first service. What We're Looking For Education/Experience: High school diploma or GED (preferred), strong computer/data entry skills, previous billing and customer service experience. Skills: Excellent organization, multitasking, and communication skills; ability to stay professional with diverse personalities. Must be able to work as a team and follow established billing processes. Dependability: Reliable attendance is essential we need team members we can count on! Physical Requirements: Able to lift and move 150 lbs. as needed. Language: Must be able to read, write, understand, and speak English Citizenship: Must be a US Citizen or authorized to work in the US Things to consider prior to applying: The Company follows strict security protocols that include securing (lock up) personal mobile devices and access is only allowed during authorized breaks and in authorized areas. Attendance is critical to our success and it is tightly managed. Ready to Join the Team? If youre motivated, reliable, and ready to build a rewarding career with a company that truly values its people, wed love to hear from you. Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected. No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received. If you are selected for an interview, you will be contacted via text/email. ( As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.) Expect a response within 14 days of your application. Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures. Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply! Work Authorization / Security Clearance: The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. For more information on our company, visit:************************ PI3ce2d7bd91ba-31181-39189479

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Your hustle = real money, holiday cash, and a spot on our 2026 WINNING TEAM! We're a national marketing powerhouse (130,000+ clients, 3,000+ golf courses) and we want fearless, money-driven closers on our Minnetonka sales floor. Schedule: Monday-Friday, 8:00am-5:00pm | In-Office Only EARN BIG, FAST $15-$24/hr base (performance-based) 10%-20% uncapped commission $1K-$2.5K monthly bonuses $6K-$12K annual bonuses Daily cash spiffs ($500+ weekly!) Holiday cash to make this season your most profitable yet Real earning potential: $31K-$120K+ per year WHAT YOU'LL DO Call local businesses (training included!) Sell an ad product that actually works Close deals same-day-cash in your pocket instantly PERKS & BENEFITS Health, Dental, Vision + Telehealth (60 days) PTO & Sick Leave (90 days) 401(k) + Match (6 months) Daily contests, giveaways, hype, and a high-energy sales floor Fast promotions-secure your spot as a 2026 superstar WHO WE WANT 18+, in-office, hungry to win Confident communicator (experience optional) Competitive, coachable, money-obsessed Stop waiting. Apply NOW. Start this week. Get paid Friday. Earn holiday cash. Claim your spot on our 2026 winning team and crush it!

Fulfillment 7:00 am - 3:30 pm Monday - Friday $17.00 - $20.00 hourly Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding. At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including: Use of our on-site fitness center Health, Dental Vision Life insurance LTD & STD 401K with a company match PTO (paid time off) & Holiday pay Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof. The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations. Essential Duties and Responsibilities Assembles and sorts mail job components according to instructions: Affix pressure sensitive labels to appropriate mail components. Collates and inserts as required by job orders Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism) Checks quality of print of components to include all materials as required by job orders Folds letters or inserts Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and affixes postage. Prepares proper documentation and paperwork for postage calculation and/or job costing. Pull, pick, and package products for shipments: Interpreting job and order tickets, to determine which items need to be sent out. Ensure packages are properly packaged and sealed. Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape. Meet project specifications and product quality, report problems or discrepancies. Keep products separated, organized and accessible. Inspect product to ensure there is no damage. Weighing packages and labeling them appropriately. Operate dolly, pallet wrapper, pallet jack. Prepares UPS, FedEx packages for shipment. Assists in the Lettershop area on an as needed basis Helps maintain a neat and safe work area. Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency. At all times project a favorable image of the company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Assists in other areas of production requiring similar skills. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Language Skills Ability to independently communicate verbally in English Ability to read and comprehend written and verbal instructions in English Excellent communication skills - written, verbal, and listening Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and understand a ruler. Physical Demands Standing for extensive periods of time. Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day. Ability to lift up to 50 pounds occasionally. Ability to grasp bundles of material up to 4 inches thick repeatedly. Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly. Work Environment Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to fumes and/or airborne particles. Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers. The noise level in the work environment is usually loud. Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws. We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information. Streamworks 3640 Pheasant Ridge Drive Blaine, MN 55449 All offers of employment are subject to the successful completion of a background check and drug test In this role you will be trusted with confidential information as well as protected health information Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI7d0f1a607fe1-31181-39154305

Full-time Description Dermatology Specialists is the premiere private dermatology practice in the Twin Cities. Our practice of sixteen board certified dermatologists and ninety employees provides comprehensive medical, surgical, cosmetic and pediatric dermatologic care. We are growth minded, entrepreneurial and pride ourselves on being a place where great people and great ideas can shine. We value independent thought and autonomy within a team environment. Our core values are built on accountability, being a team player and displaying a caring demeanor in all aspects of daily interaction. We pride ourselves on building relationships that stand the test of time with all individuals we encounter. Job Summary Dermatology Specialists is looking for a Call Center Agent to join our growing team. The Call Center Agent performs a combination of medical and cosmetic patient scheduling including obtaining patient demographics and patient insurance verification. This is a hands on, patient focused position grounded in customer service. Duties and Responsibilities · Collects patient demographic and insurance information and performs data entry to update practice management system and medical record. · Answers multi-line telephone and directs calls as appropriate. · Answers incoming calls to schedule appointments for dermatological services and/or take complete and accurate messages. Ensuring that related follow-up work is completed timely. · Schedules appointments following specific scheduling guidelines. · Verifies insurance eligibility via phone. · Performs other clerical duties as needed including answering telephones, screening calls, taking messages, pulling patient information, copying, faxing and filing. · Performs other duties as assigned. Key Competencies · Strong organizational skills · Focus on accuracy and attention to detail · Commitment to excellence and high standards · Excellent written and verbal communication skills · Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm · Work with a team mentality and contribute to the overall business function of the organization. · Ability to effectively communicate with people at all levels and from various backgrounds. · Must be able to speak, read, write, and understand the primary language(s) used in the workplace · Ability to effectively communicate with people at all levels and from various backgrounds Requirements A high school diploma or equivalent is required and previous dermatology experience is preferred. The candidate will have the ability to work independently and as a member of a team and will possess strong communication, customer service, organization and multitasking skills. As well as the ability to sense appropriate discretion in dealing with varies and difficult situations. The ideal candidate possesses a strong work ethic, demonstrates attention to detail, scheduling proficiencies, and is organized. As a condition of employment, Dermatology Specialists does require current Influenza vaccinations. Working conditions We operate a positive and professional environment for patients and staff. Our physicians and staff at Dermatology Specialists take pride in our work as caring health professionals while keeping the patient's best interest in mind. Physical requirements Office work required to stand, walk, sit, and carry items less than 25 pounds. Continually utilize visual acuity to operate equipment, read business related information, and/or use a keyboard Join us in providing outstanding support to our patients while developing your career in the healthcare field! Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Health insurance Dental insurance Employee discount Free parking Health savings account Life & disability insurance Paid time off Referral program Vision insurance Salary Description $18.00 - $20.00

Temp Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community. Key Responsibilities: Answer, assess, and triage incoming calls in a prompt and professional manner Maintain clear, continuous communication with drivers and staff Accurately report safety concerns, incidents, and unusual activity Support a positive and professional work environment while upholding confidentiality standards Qualifications: High School Diploma or GED required Minimum of 2 years' experience in customer service or administrative support Excellent communication, data entry, and problem-solving skills Familiarity with safety procedures, proper recordkeeping, and communication protocols Why Join Us? You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.

Come join our premier casino resort and entertainment destination as a Call Center Representative! In this opportunity you will be the acting voice of our enterprise supporting guest's questions and reservation requests. If you think dynamically and can work at a fast pace - we are looking for you! Enjoy weekly pay, 401k match starting day one, and career growth opportunities. Whatever your goals may be, let Mystic Lake Casino help get you there! Job Overview: Creates a positive guest experience for callers by routing incoming/outgoing telephone calls, answering Club M-related questions, and taking/confirming hotel reservations, while providing a high level of service, and effective sales tactics to upsell Hotel and Casino offerings within a fast paced, high-volume environment. Provides guest service in line with SMSCGE's culture of Purpose, Vision, Values. Illuminate Your Future: What You'll Do: Answers and routes all telephone calls to the appropriate departments according to department call script standards and enhanced Guest Service training. Accepts, confirms, modifies and cancels all room and event reservations in multiple computer systems. Accurately quotes rates and promotions and uses effective upsell techniques to sell upgraded room types, offer dining reservations, and amenity reservations. Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries. Announces all overhead paging over the casino P.A. system. Routes numeric paging requests to appropriate departments. Completes daily shift checklists as assigned by supervisor. Logs Housekeeping/Maintenance requests and provides required follow up with guests. Keeps up-to-date utilizing department communications systems of all Casino offerings/promotions/events. Participates in multi-systems daily audits to ensure accurate room/promotional inventories. Audits reservations for accuracy on a daily basis. Job Requirements: Six months' reservations, guest service or full-service hotel experience. Must be able to read, write, and speak English clearly. Ability to communicate with a diverse population. Proficient experience with word processing, databases and electronic mail software. Must be able to type 35 wpm. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Available Day Shift Schedules: 4:00am - 2:00pm 6:00am - 4:00pm 8:00am - 6:00pm The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

* Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information Alert Security to potential problems and emergencies Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers Assist in promotional events as needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year call center or reservation agent experience preferably in a hotel or casino environment Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Must be able to read and write English Proven to accurately type 35 wpm Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to maintain a fast paced work environment Ability to enthusiastically and professionally sell and / or up-sell property amenities Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to operate phone and computer systems simultaneously Working knowledge of phone systems and computer applications PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel infrequently Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals

Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN Employment Type: Contract Schedule: 7am - 6pm Pay rate: $21-$23/hr Responsibilities: Serve as the primary liaison for customer inquiries, order management, and issue resolution. Process orders from entry through delivery, ensuring accuracy and timely follow-up. Provide updates on pricing, product information, inventory, shipping, and order status. Manage worklists, including raising internal tickets for order, product, or billing concerns. Communicate professionally via phone and written correspondence with internal teams and customers. Investigate and resolve non-routine or complex customer complaints using systematic problem-solving. Identify service gaps, analyze patterns, and contribute to process improvements. Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff. Requirements: Bachelor's degree required. Strong independent problem-solving ability and proactive communication skills. Ability to analyze information from multiple sources and manage a high-volume workload. Quick learner with strong organizational skills and attention to detail. Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines. Preferred: SAP experience and prior customer service or cross-functional project experience. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships. In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: M-F 8:30a-5:00p Minimum Qualifications: Knowledge, Skills, and Abilities: Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience. Ability to handle and implement frequent changes in processes and protocols. Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. Preferred Qualifications: Education, Experience or Equivalent Combination: Some post-secondary education preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Computer skills required including using dual monitors. Call Center experience a plus. Some medical background preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

7:00 am - 3:30 pm Monday - Friday $17.00 - $20.00 hourly Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding. At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including: Use of our on-site fitness center Health, Dental Vision Life insurance LTD & STD 401K with a company match PTO (paid time off) & Holiday pay Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof. The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations. Essential Duties and Responsibilities Assembles and sorts mail job components according to instructions: Affix pressure sensitive labels to appropriate mail components. Collates and inserts as required by job orders Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism) Checks quality of print of components to include all materials as required by job orders Folds letters or inserts Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and affixes postage. Prepares proper documentation and paperwork for postage calculation and/or job costing. Pull, pick, and package products for shipments: Interpreting job and order tickets, to determine which items need to be sent out. Ensure packages are properly packaged and sealed. Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape. Meet project specifications and product quality, report problems or discrepancies. Keep products separated, organized and accessible. Inspect product to ensure there is no damage. Weighing packages and labeling them appropriately. Operate dolly, pallet wrapper, pallet jack. Prepares UPS, FedEx packages for shipment. Assists in the Lettershop area on an as needed basis Helps maintain a neat and safe work area. Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency. At all times project a favorable image of the company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Assists in other areas of production requiring similar skills. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Language Skills Ability to independently communicate verbally in English Ability to read and comprehend written and verbal instructions in English Excellent communication skills - written, verbal, and listening Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and understand a ruler. Physical Demands Standing for extensive periods of time. Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day. Ability to lift up to 50 pounds occasionally. Ability to grasp bundles of material up to 4 inches thick repeatedly. Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly. Work Environment Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to fumes and/or airborne particles. Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers. The noise level in the work environment is usually loud. Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws. We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information. Streamworks 3640 Pheasant Ridge Drive Blaine, MN 55449 All offers of employment are subject to the successful completion of a background check and drug test In this role you will be trusted with confidential information as well as protected health information Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************