Call out operator vs certified medical technician

The differences between call out operators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a call out operator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $32,733 average annual salary of a call out operator.

The top three skills for a call out operator include customer service, inbound calls and emergency calls. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Call out operator vs certified medical technician overview

	Call Out Operator	Certified Medical Technician
Yearly salary	$32,733	$38,859
Hourly rate	$15.74	$18.68
Growth rate	-4%	5%
Number of jobs	37,567	164,424
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 28%
Average age	53	44
Years of experience	2	12

Call out operator vs certified medical technician salary

Call out operators and certified medical technicians have different pay scales, as shown below.

	Call Out Operator	Certified Medical Technician
Average salary	$32,733	$38,859
Salary range	Between $26,000 And $40,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between call out operator and certified medical technician education

There are a few differences between a call out operator and a certified medical technician in terms of educational background:

	Call Out Operator	Certified Medical Technician
Most common degree	High School Diploma, 34%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Call out operator vs certified medical technician demographics

Here are the differences between call out operators' and certified medical technicians' demographics:

	Call Out Operator	Certified Medical Technician
Average age	53	44
Gender ratio	Male, 31.5% Female, 68.5%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.5% Asian, 3.2% White, 60.0% American Indian and Alaska Native, 1.2%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	19%	8%

Differences between call out operator and certified medical technician duties and responsibilities

Call out operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Maintain updated patients' records-document patient details including the treatments, demographics and personal facts while scheduling appointments.
Access databases containing sensitive information while following HIPPA policies and procedures.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Call out operator vs certified medical technician skills

Common call out operator skills

Customer Service, 20%
Inbound Calls, 18%
Emergency Calls, 13%
Telephone Calls, 7%
Outbound Calls, 7%
Customer Calls, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Call Out Operator
Call Out Operator vs Certified Medical Technician

Updated January 8, 2025

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