Call out operator vs switchboard operator supervisor

The differences between call out operators and switchboard operators supervisor can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a call out operator and a switchboard operator supervisor. Additionally, a call out operator has an average salary of $32,733, which is higher than the $30,470 average annual salary of a switchboard operator supervisor.

The top three skills for a call out operator include customer service, inbound calls and emergency calls. The most important skills for a switchboard operator supervisor are customer service, switchboard operators, and PBX.

Call out operator vs switchboard operator supervisor overview

	Call Out Operator	Switchboard Operator Supervisor
Yearly salary	$32,733	$30,470
Hourly rate	$15.74	$14.65
Growth rate	-4%	-
Number of jobs	37,567	27,516
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 33%
Average age	53	53
Years of experience	2	2

Call out operator vs switchboard operator supervisor salary

Call out operators and switchboard operators supervisor have different pay scales, as shown below.

	Call Out Operator	Switchboard Operator Supervisor
Average salary	$32,733	$30,470
Salary range	Between $26,000 And $40,000	Between $23,000 And $40,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between call out operator and switchboard operator supervisor education

There are a few differences between a call out operator and a switchboard operator supervisor in terms of educational background:

	Call Out Operator	Switchboard Operator Supervisor
Most common degree	High School Diploma, 34%	Bachelor's Degree, 33%
Most common major	Business	Business
Most common college	-	-

Call out operator vs switchboard operator supervisor demographics

Here are the differences between call out operators' and switchboard operators supervisor' demographics:

	Call Out Operator	Switchboard Operator Supervisor
Average age	53	53
Gender ratio	Male, 31.5% Female, 68.5%	Male, 22.8% Female, 77.2%
Race ratio	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.5% Asian, 3.2% White, 60.0% American Indian and Alaska Native, 1.2%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 14.0% Asian, 4.6% White, 62.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between call out operator and switchboard operator supervisor duties and responsibilities

Call out operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Maintain updated patients' records-document patient details including the treatments, demographics and personal facts while scheduling appointments.
Access databases containing sensitive information while following HIPPA policies and procedures.

Switchboard operator supervisor example responsibilities.

Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
Supervise telecommunication operations and reinforce the confidentiality in telecommunications.

Call out operator vs switchboard operator supervisor skills

Common call out operator skills

Customer Service, 20%
Inbound Calls, 18%
Emergency Calls, 13%
Telephone Calls, 7%
Outbound Calls, 7%
Customer Calls, 4%

Common switchboard operator supervisor skills

Customer Service, 31%
Switchboard Operators, 15%
PBX, 12%
Payroll Entry, 11%
Phone Directory, 8%
Telephone Calls, 7%

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Office and Administrative Industry
Call Out Operator
Call Out Operator vs Switchboard Operator Supervisor

Updated January 8, 2025

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