Call out operator vs telephone switchboard operator

The differences between call out operators and telephone switchboard operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a call out operator and a telephone switchboard operator. Additionally, a call out operator has an average salary of $32,733, which is higher than the $30,681 average annual salary of a telephone switchboard operator.

The top three skills for a call out operator include customer service, inbound calls and emergency calls. The most important skills for a telephone switchboard operator are telephone switchboard, on-call schedules, and customer service.

Call out operator vs telephone switchboard operator overview

	Call Out Operator	Telephone Switchboard Operator
Yearly salary	$32,733	$30,681
Hourly rate	$15.74	$14.75
Growth rate	-4%	-
Number of jobs	37,567	27,103
Job satisfaction	-	4
Most common degree	High School Diploma, 34%	High School Diploma, 32%
Average age	53	53
Years of experience	2	2

Call out operator vs telephone switchboard operator salary

Call out operators and telephone switchboard operators have different pay scales, as shown below.

	Call Out Operator	Telephone Switchboard Operator
Average salary	$32,733	$30,681
Salary range	Between $26,000 And $40,000	Between $24,000 And $38,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between call out operator and telephone switchboard operator education

There are a few differences between a call out operator and a telephone switchboard operator in terms of educational background:

	Call Out Operator	Telephone Switchboard Operator
Most common degree	High School Diploma, 34%	High School Diploma, 32%
Most common major	Business	Business
Most common college	-	-

Call out operator vs telephone switchboard operator demographics

Here are the differences between call out operators' and telephone switchboard operators' demographics:

	Call Out Operator	Telephone Switchboard Operator
Average age	53	53
Gender ratio	Male, 31.5% Female, 68.5%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.5% Asian, 3.2% White, 60.0% American Indian and Alaska Native, 1.2%	Black or African American, 14.7% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.1% White, 60.5% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between call out operator and telephone switchboard operator duties and responsibilities

Call out operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Maintain updated patients' records-document patient details including the treatments, demographics and personal facts while scheduling appointments.
Access databases containing sensitive information while following HIPPA policies and procedures.

Telephone switchboard operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Receive, answer and forward calls on a busy switchboard for doctors, attorneys and numerous businesses.
Work the operator switchboard answering incoming calls and place direct, third party, collect calls and provide customer assistance.
Monitor security equipment and train to contact APD when the situation call for it.
Maintain great customer relations with VIP arrivals

Call out operator vs telephone switchboard operator skills

Common call out operator skills

Customer Service, 20%
Inbound Calls, 18%
Emergency Calls, 13%
Telephone Calls, 7%
Outbound Calls, 7%
Customer Calls, 4%

Common telephone switchboard operator skills

Telephone Switchboard, 36%
On-Call Schedules, 21%
Customer Service, 11%
Direct Calls, 8%
Inbound Calls, 6%
Front Desk, 5%

Call Out Operator vs. similar jobs

Call Out Operator related careers

Call Out Operator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Call Out Operator
Call Out Operator vs Telephone Switchboard Operator

Updated January 8, 2025

Browse office and administrative jobs