Call person vs fire dispatcher

The differences between call people and fire dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fire dispatcher has an average salary of $37,441, which is higher than the $31,897 average annual salary of a call person.

The top three skills for a call person include phone calls, front desk and direct calls. The most important skills for a fire dispatcher are BLM, computer applications, and computer aided dispatch.

Call person vs fire dispatcher overview

	Call Person	Fire Dispatcher
Yearly salary	$31,897	$37,441
Hourly rate	$15.34	$18.00
Growth rate	4%	4%
Number of jobs	45,355	7,959
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Average age	39	39
Years of experience	-	-

Call person vs fire dispatcher salary

Call people and fire dispatchers have different pay scales, as shown below.

	Call Person	Fire Dispatcher
Average salary	$31,897	$37,441
Salary range	Between $26,000 And $38,000	Between $28,000 And $49,000
Highest paying City	-	Grants Pass, OR
Highest paying state	-	Oregon
Best paying company	-	Mayor Ethan Berkowitz
Best paying industry	-	Government

Differences between call person and fire dispatcher education

There are a few differences between a call person and a fire dispatcher in terms of educational background:

	Call Person	Fire Dispatcher
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Criminal Justice
Most common college	-	-

Call person vs fire dispatcher demographics

Here are the differences between call people' and fire dispatchers' demographics:

	Call Person	Fire Dispatcher
Average age	39	39
Gender ratio	Male, 37.2% Female, 62.8%	Male, 36.6% Female, 63.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between call person and fire dispatcher duties and responsibilities

Call person example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Access databases containing sensitive information while following HIPPA policies and procedures.

Fire dispatcher example responsibilities.

Certify as APCO Telecommunicator and APCO EMD.
Dispatch police, fire, and ems to location for resident assistance.
Dispatch fire and ems as needed as well as the fire marshals.
Check for wanted/warrants using NCIC, ALACOP, and computer generate warrant lists.
Perform warrant checks when request through the ACIC and NCIC criminal information centers.
Save an infant by telling the mother how to give CPR to the non-responsive infant.

Call person vs fire dispatcher skills

Common call person skills

Phone Calls, 53%
Front Desk, 12%
Direct Calls, 11%
Telephone Calls, 9%
Transferring Calls, 6%
Two-Way Radio, 5%

Common fire dispatcher skills

BLM, 20%
Computer Applications, 16%
Computer Aided Dispatch, 6%
Firefighting, 5%
EMS, 5%
CAD, 4%