Call person vs receptionist secretary

The differences between call people and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call person has an average salary of $31,897, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a call person include phone calls, front desk and direct calls. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Call person vs receptionist secretary overview

	Call Person	Receptionist Secretary
Yearly salary	$31,897	$29,343
Hourly rate	$15.34	$14.11
Growth rate	4%	-
Number of jobs	45,355	61,892
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 37%
Average age	39	42
Years of experience	-	2

Call person vs receptionist secretary salary

Call people and receptionist secretaries have different pay scales, as shown below.

	Call Person	Receptionist Secretary
Average salary	$31,897	$29,343
Salary range	Between $26,000 And $38,000	Between $24,000 And $35,000
Highest paying City	-	Lake Oswego, OR
Highest paying state	-	Washington
Best paying company	-	Illinois Institute of Technology
Best paying industry	-	Government

Differences between call person and receptionist secretary education

There are a few differences between a call person and a receptionist secretary in terms of educational background:

	Call Person	Receptionist Secretary
Most common degree	Bachelor's Degree, 38%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	-

Call person vs receptionist secretary demographics

Here are the differences between call people' and receptionist secretaries' demographics:

	Call Person	Receptionist Secretary
Average age	39	42
Gender ratio	Male, 37.2% Female, 62.8%	Male, 5.6% Female, 94.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	17%	6%

Differences between call person and receptionist secretary duties and responsibilities

Call person example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Access databases containing sensitive information while following HIPPA policies and procedures.

Receptionist secretary example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Maintain confidential information/ HIPPA compliant.
Prepare PowerPoint presentations and distribute meeting materials.
Maintain confidentiality and release health records information following HIPPA guidelines.
Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Call person vs receptionist secretary skills

Common call person skills

Phone Calls, 53%
Front Desk, 12%
Direct Calls, 11%
Telephone Calls, 9%
Transferring Calls, 6%
Two-Way Radio, 5%

Common receptionist secretary skills

Patients, 15%
Data Entry, 12%
Phone Calls, 11%
Customer Service, 9%
Telephone Calls, 8%
Appointment Scheduling, 7%

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Office and Administrative Industry
Call Person
Call Person vs Receptionist Secretary

Updated January 8, 2025

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