Lead Software Engineer, Full Stack (Bank Tech)
Capital One job in Wilmington, DE
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. Bank Tech is seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
We're not just supporting a bank; we're redefining the tech foundation for a financial giant. As Bank Tech, we are leading the charge to become the first bank to build an internal, integrated, and fully modernized core banking platform. If you're passionate about modular, resilient, cloud-native, and secure engineering, you'll find your challenge here. We're building common capabilities and cutting-edge, real-time technology solutions that power critical lines of business including our Retail Bank, Small Business Bank, Commercial Bank, and Capital One Shopping.
What You'll Do:
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Utilize programming languages like Java, Python, JavaScript, TypeScript, SQL, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
Basic Qualifications:
Bachelor's Degree
At least 4 years of experience in software engineering (Internship experience does not apply)
At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
Preferred Qualifications:
Master's Degree
7+ years of experience in at least one of the following: Java, Python, JavaScript, TypeScript, SQL, or Go
3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
4+ years of experience in open source frameworks
1+ years of people management experience
2+ years of experience in Agile practices
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $193,400 - $220,700 for Lead Software Engineer
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Richmond, VA: $175,800 - $200,700 for Lead Software EngineerWilmington, DE: $175,800 - $200,700 for Lead Software Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. xevrcyc (COPSSC).
Anti-Money Laundering Investigator
Capital One job in Wilmington, DE
The qualified candidate will support various Anti-Money Laundering (AML) processes for our various lines of business, which might include suspicious activity investigations, reporting, enhanced due diligence, or other AML processes. Our ideal candidate would possess AML and investigation/research experience. In addition, strong written communication skills are highly desired. The candidate will work closely with management to ensure critical functions are fulfilled timely and accurately. This role does not include regular supervisory responsibilities.
Responsibilities:
Review system generated alerts to assess presence of illicit activity that may require reporting based on Bank Secrecy Act (BSA)/AML requirements, conduct research as required, and document detailed results in written format
Review system generated alerts, ad hoc alerts and departmental referrals, and address other applicable AML processes in accordance with regulations and time limitations
Document investigative results in written format; provide sufficient research to support investigative decisions
Complete and validate quality Suspicious Activity Reports (SARs) in accordance with procedures through Financial Crimes Enforcement Network (FinCEN)
Escalate issues as appropriate for advanced investigation and analysis
Build and maintain awareness of the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputation, etc.)
Engage with peers and team to support the AML collaborative environment
Additional responsibilities as needed
Autonomy and Supervisory Responsibilities:
Level Of Supervision: Occasional supervision required
Structure Level: Structures occasional tasks independently
Typically reports to: AML Supervisor (Sr. Investigator)
Basic Qualifications:
High school diploma, GED, or equivalent certification
At least 6 months months of investigative or research experience
At least 1 year of Microsoft Office or Google Suite experience
Preferred Qualifications:
Bachelor's degree
1+ years of experience in Anti-Money Laundering (AML), Fraud, Investigations, or as an Analyst
6+ months of financial services industry experience
1+ years of experience in Investigations or Research
Association of Certified Anti-Money Laundering Specialists (ACAMS), Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or other relevant certification(s) or industry-related association membership
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Anti-Money Laundering Investigator role may be the role for you! You must be within 50 miles driving distance from our Capital One hub in
Wilmington, DE / Richmond, VA / New Orleans, LA / Plano, TX / Jericho, NY / Chicago, IL / Mclean, VA/ Riverwoods, IL
Work From Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied by use cellular data (hot spot)
Cable or fiber connections are preferred
Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type ***************** into the web browser of your personal computer.
Sustained ability to maintain latency less than 250 ms in voice calls is required
Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
A private network is password protected where you have ownership or line of site to every device on the network
Capital One reserves the right to request proof of internet provider, speed and service package from the associate
Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.
Work from Home Living Requirements:
Candidates must live within 50 miles driving distance of one of the hub locations based in
Wilmington, DE / Richmond, VA / New Orleans, LA / Plano, TX / Jericho, NY / Chicago, IL / Mclean, VA/ Riverwoods, IL
and be comfortable coming in person whenever required with no less than 24 hours notice.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $61,600 - $70,300 for AML Investigator II
Jericho, NY: $74,000 - $84,400 for AML Investigator II
McLean, VA: $67,900 - $77,400 for AML Investigator II
New Orleans, LA: $61,600 - $70,300 for AML Investigator II
Plano, TX: $61,600 - $70,300 for AML Investigator II
Richmond, VA: $61,600 - $70,300 for AML Investigator II
Riverwoods, IL: $61,600 - $70,300 for AML Investigator II
Wilmington, DE: $61,600 - $70,300 for AML Investigator II
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Auto-ApplyAssociate - Modeling Analytics
Wilmington, DE job
JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment.
Job Responsibilities
* Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations
* Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives
* Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement
* Create and present forecasts to senior management with a clear storyline and data support
* Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business
* Be a self-motivated individual with the ability to work on multiple projects with limited guidance
* Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR
Required qualifications, capabilities, and skills
* Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required.
* Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting.
* Minimum 3 years of related analytical experience.
* Strong knowledge of Python, SAS, SQL, and MS Office required.
* Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas.
* Excellent oral and written communication and presentation skills.
Preferred qualifications, capabilities, and skills
* Advanced degree is preferred.
* Strong P&L knowledge and understanding of drivers of profitability.
* Knowledge of CCAR (Stress Testing) and CECL process
Auto-ApplyCommercial Banking Proposal Manager
Philadelphia, PA job
JobID: 210679819 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $91,500.00-$140,400.00 Are you excited to be at the forefront of shaping the bank's strategic client relationships by managing complex proposals and delivering tailored solutions that drive business growth? You have found the right team!
As a Proposal Manager in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, merchant services, and healthcare payments. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan.
Job Responsibilities
* Manage the RFP response process, including planning, writing, editing, and proofreading.
* Analyze RFP requests and provide consultative suggestions to develop solutions and highlight differentiators.
* Facilitate kickoff calls and proposal-related meetings, serving as the central point of contact.
* Communicate bid expectations to writers and the deal team, ensuring consistent messaging.
* Incorporate win themes and features/benefits into proposals and collaborate on graphical elements.
* Identify and resolve issues, escalating to management as needed, and coordinate draft reviews.
* Manage multiple projects and deadlines, ensuring high-quality submissions.
* Translate technical information into client-friendly language.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in business, economics, finance, or a related field.
* Strong business writing and grammar skills, with proficiency in Microsoft Word and Adobe Professional.
* Self-starter, detail-oriented, well-organized, and able to multi-task effectively.
* High level of independence, energy, and integrity, with strong communication and interpersonal skills.
* Ability to work effectively as a team member on multiple projects with tight deadlines.
Preferred Qualifications, Capabilities, and Skills
* Understanding of government bidding/corporate procurement requirements and processes.
* Knowledge of treasury services or commercial card products and services.
* Project management experience.
Auto-ApplyCommercial Banker-Multinational Corporations-Vice President
Philadelphia, PA job
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Multinational Corporation Commercial Banker is for you. As a Commercial Banker in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships. Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Multinational Corporation team within the Middle Market space manages J.P. Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow. We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management.
**Job Responsibilities:**
+ Champion a culture of innovation and a customer centric mindset
+ Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
+ Find ways to further new client acquisition in partnership with the bankers
+ Embrace a culture of respect, diversity and inclusion
**Required Qualifications, Capabilities and Skills:**
+ Seven + years direct lending or credit support related experience with a focus on business relationships
+ Understanding of Commercial Banking products and services
+ Ability to mobilize internal networks and resources
+ Demonstrated experience of meeting or exceeding sales goals
+ Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
+ Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
+ Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
**Preferred Qualifications, Capabilities and Skills:**
+ Bachelor's degree and formal credit training preferred
+ Sales management, business development skills, proficiency in building and maintaining positive client relationships
+ Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
+ Excellent business judgment, strategic thinking, self-directed, proactive and creative.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Senior Test Automation Analyst
Wilmington, DE job
**Organization Description** Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
**Employer Description**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**Job Description**
We have an exciting and rewarding opportunity for you to take your Automated Testing career to the next level.
As a Sr Product Delivery Associate- Automation Testing / Selenium / Java Developer at JPMorgan Chase within the Credit Card Line of business you will be working on building and maintaining an in house Test Automation Framework. You will also be working on creating testing scenarios for Automated Functional Testing, End to End and Regression
**Job Responsibilities**
+ Design, develop and maintain automated test cases to validate user acceptance criteria for new and existing features.
+ Provide estimates for user stories utilizing planning poker.
+ Participate in product backlog prioritization, story mapping, story refinement and Sprint demos.
+ Prepare and participate in sprint review meetings showcasing completed product backlog items to the product owner.
+ Proactively look to develop and implement best practices across the entire project team, practicing continuous process improvement.
+ Collaborate with Product Owners, Product Managers and Technology partners to understand requirements and design effective UAT test plans.
+ You will be working on creating the end to end test automation suite for existing workflows. You will also aid in the training of developers and PO to create and modify new test cases.
+ Assist in manual UAT efforts when automation is not feasible, ensuring comprehensive test coverage.
+ Communicate test progress, results, and issues to Product and stakeholders.
+ Integrate automated UAT tests with CI/CD pipelines to ensure continuous validation of new code releases.
**Required qualifications, capabilities, and skills**
+ Bachelors or Masters Degree - preferably in Computer Science
+ 3 plus Years of Experience in building and maintaining test automation frameworks.
+ 3 plus Years of Experience with open-source test automation tools.
+ 3 plus Years of Experience in applying Business driven development techniques (jUnit, Fitnesse, Selenium, Cucumber or similar tools)
+ 3 plus Years of Experience in Continuous Integration and Deployment practices and tools (Jenkins or equivalent, Maven, Git, developer efficiency tools).
+ 3 plus Years of Experience working in Agile teams, ability to focus and grasp business concepts explained during PBRs and creating test strategy and test scenarios.
**Preferred qualifications, capabilities, and skills**
+ 4 plus Years of Experience working in a financial services environment with good working knowledge of Credit Cards
+ 4 plus Years of Experience in application testing and monitoring frameworks - jMeter, AppDynamics, Geneos, Fitnesse, PhantomJS etc.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Project Manager - Operations Program Support
Wilmington, DE job
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success.
**Job Responsibilities:**
+ Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
+ Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
+ Develop and manage integrated plans, providing regular progress communications to stakeholders.
+ Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
+ Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
+ Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.
**Required Qualifications, Capabilities, and Skills:**
+ Bachelor's degree in a related field from an accredited learning institution.
+ 5+ years of related Program or Project Management experience.
+ Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
+ Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
+ Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
+ Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.
**Preferred Qualifications, Capabilities, and Skills:**
+ Project Management Professional (PMP).
+ Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
+ Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
+ Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
+ Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Product Designer, Principal Associate level
Capital One job in Philadelphia, PA
We're currently seeking a Product Designer to join our Experience Design team. We're passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.
**Role Expectations**
As a Product Designer, you'll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Here are some of the expected competencies for this role:
**Product Design Expertise:** Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
**Human-Centered:** Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
**Business-Focused:** Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
**Problem-Solving:** Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
**Collaboration:** Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
**Communication:** Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions
The ideal candidate has a strong portfolio demonstrating their process, results, and impact.
Basic Qualifications
+ At least 3 years of experience in a Product Design role
+ At least 3 years of experience with design and prototyping tools, such as Figma
Preferred Qualifications
+ At least 4 years of experience in a Product Design role
+ At least 4 years of experience with design and prototyping tools, such as Figma
+ At least 4 years of experience collaborating with product, tech and business partners
+ At least 4 years of experience working with an established design system
+ Experience working in heavily regulated, data heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $115,900 - $132,200 for Pr. Associate, Design
McLean, VA: $127,500 - $145,500 for Pr. Associate, Design
New York, NY: $139,100 - $158,700 for Pr. Associate, Design
Philadelphia, PA: $115,900 - $132,200 for Pr. Associate, Design
Richmond, VA: $115,900 - $132,200 for Pr. Associate, Design
San Francisco, CA: $139,100 - $158,700 for Pr. Associate, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Quant Analytics Associate Senior - Business Banking Marketing Analytics
Wilmington, DE job
JobID: 210691552 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $104,500.00-$150,000.00 Join our Business Banking Marketing Analytics team and help shape the future of digital marketing through data-driven insights. As a Quant Analytics Associate Senior, you will collaborate with talented professionals and senior stakeholders to optimize marketing investments and drive business growth. We offer a dynamic environment focused on innovation, career development, and continuous learning. Your expertise will enable us to deliver actionable solutions and foster a culture of high performance. Be part of a team where your skills and ideas make a real impact.
As a Quant Analytics Associate Senior in the Business Banking Marketing Analytics team, you will deliver efficient, data-driven solutions to improve digital marketing performance across web and mobile channels. You will work closely with stakeholders to define business needs, analyze campaign effectiveness, and provide actionable insights. Your role will involve managing large datasets, developing interactive dashboards, and automating analytics processes. You will help drive informed decision-making and support a culture of innovation and continuous improvement. Your work will directly influence.
The Business Banking Marketing Analytics team is dedicated to leveraging data to inform marketing strategies and optimize investments. You will collaborate with cross-functional teams, mentor team members, and contribute to talent development. Your responsibilities include managing analytics platforms, conducting market research, and designing A/B tests to evaluate marketing tactics. We value strong communication skills and the ability to translate complex analytics into clear recommendations. This is an exciting opportunity to join a high-performing team in a leading financial institution.
Job responsibilities
* Collaborate with stakeholders to define business needs and deliver data-driven solutions for digital marketing performance
* Monitor, analyze, and optimize digital marketing campaigns across web and mobile channels
* Gather, synthesize, and report data from multiple analytics platforms to provide actionable insights
* Implement and manage tracking and analytics using tag management systems, maintaining documentation for solutions
* Conduct market and competitor research to inform digital marketing strategies
* Design and analyze A/B tests to evaluate marketing tactics and recommend optimizations
* Write and optimize SQL queries and stored procedures for data extraction and analysis
* Develop and maintain interactive dashboards and reports using data visualization tools
* Organize and label reporting elements, enhance ad-hoc reporting capabilities for broad user communities
* Mentor and coach team members, support talent onboarding and development
* Foster a culture of high performance and innovation
Required qualifications, capabilities, and skills
* Bachelor's or Master's degree in a quantitative discipline (business, finance, economics, engineering, statistics, information systems, or mathematics)
* Five years of experience in data analytics, digital marketing analytics, web analytics, or data transformation and visualization
* Advanced skills in Excel and data visualization/dashboard creation using Tableau, Power BI, Google Data Studio, or Alteryx
* Strong database skills, including writing and optimizing SQL queries/scripts for data extraction and analysis
* Demonstrated ability to manage large, complex datasets and automate analytics processes across multiple data sources
* Solid understanding of IT processes, databases, and controls reporting
* Strong analytical, problem-solving, and communication skills
* Proficiency in web analytics platforms and SEO/SEM tools
* Flexibility and adaptability to listen, defend, or change direction based on consensus
* Superior judgment to mitigate risk and anticipate trends
* Self-motivated, goal-oriented, and able to deliver high-quality analytics solutions under strict timelines
* Proven ability to collaborate effectively with stakeholders and cross-functional teams
Preferred qualifications, capabilities, and skills
* Experience in campaign analysis and performance optimization, ideally within financial services or consulting firms
* Proven ability to solve business problems using scientific analytics and translate data insights into strategies
* Strong knowledge of big data disciplines, AWS, Agile methodologies, and innovative technologies
* Experience with A/B testing platforms and tag management systems
* Experience conducting market and competitor research to inform digital marketing strategies
* Ability to communicate compelling stories from data, highlighting customer behaviors and trends
* Lifelong learner with a growth mindset, actively sharing knowledge with the team
* Excellent communication skills, able to collaborate with senior leaders to support decision-making
Auto-ApplyTreasury Management Officer - Commercial Bank
Philadelphia, PA job
Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients. You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategy while developing partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
6+ years of cash management, sales and relationship management experience
Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
Excellent verbal and written communication skills
Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
Strong time management, organizational and planning skills
Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
Bachelor's degree
Certified Treasury Professional designation
Strong creative solution and problem-solving abilities
Auto-ApplyProduct Operations Associate
Wilmington, DE job
JobID: 210686983 JobSchedule: Full time JobShift: : Join the Product Operations team for an exciting opportunity to help support key strategic priorities aimed at improving operational effectiveness and productivity across Consumer & Community Banking (CCB) Product, Experience and Technology (PXT). Work together with strategic partners to operationalize comprehensive measurement frameworks, support insightful reporting to drive actionable outcomes, drive accountability around new capabilities, coordinate development of insight platforms, facilitate collaborative uplift and enhance the user experience by optimizing tools.
As a Senior Associate in the Product Operations CMEX team, you will help support the operationalization of key capabilities to drive overall effectiveness, productivity and empowerment across PXT. You will play a valuable role in providing programmatic execution support for the socialization, adoption and enhancement of PXT measurement solutions, including integration into ways of working, while also aiding in creating valuable insights reporting and knowledge management resources for stakeholders. You will engage with key partners to execute areas of improvement across tools to better support organizational strategies.
Job Responsibilities
* Support execution and program management activities to manage and deliver work on key workstreams and tasks
* Track and manage project milestones and communicate any potential delays / blockers to leadership effectively
* Expand knowledge resources, persona-based user guides and best practice playbooks for measurement capabilities
* Identify and help prioritize backlog enhancements based on user feedback and gathered requirements
* Brainstorm how to organize complex information in a strategic and compelling way to support PXT reporting insights at all levels of the organization
* Execute a standard change management lifecycle framework, including success measurement
* Engage directly with end users to educate, drive collaboration and gather feedback
* Support touchpoints with PXT leadership and strategic partners to align on strategic priorities and task prioritization
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics or other related area
* 4+ years of relevant experience in Consulting, Strategy, Transformation, Analytics, Product or Business Management roles
* Advanced skills in Microsoft Excel and PowerPoint
* Excellent attention to detail, project management and organizational skills
* Highly motivated self-starter with excellent time management / prioritization skills
* Adept at forging strong internal relationships across a broad range of functions
* Ability to execute and identify enhancement opportunities across E2E processes
* Self-motivated and able to work independently
* Strong written / verbal communication, analytical and logical problem solving skills
Preferred qualifications, capabilities and skills
* Exposure to product operating model preferred
* Familiarity with Align / JIRA / Confluence / data manipulation tools preferred
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.
Auto-ApplyAnti Money Laundering (AML) Quality Sr. Supervisor
Capital One job in Wilmington, DE
The Anti-Money Laundering (AML) Group is a core risk function within Capital One's Corporate Compliance Department. This Group serves as a second line of defense and operates certain first line of defense controls for Capital One's Lines of Business. In this role, you will work within Capital One's Financial Intelligence Unit (FIU) on the new Financial Crime Intelligence Team team with a focus on performing reviews to proactively identify financial crime risk, generating leads for Capital One's investigation teams, or to detect and escalate possible gaps in the AML and Sanctions control framework.
**Among other things, you will** **:**
+ Work as part of a team with the Director, Financial Crime Intelligence in designing and leading/conducting reviews to proactively generate potential leads for Capital One's investigations teams or detect and escalate potential gaps in Capital One's AML and Sanctions control framework
+ Collaborate with AML's Modeling & Advanced Data Insights team, Line of Business (LOB) advisory teams, and various LOB teams to obtain the data necessary for these reviews
+ Effectively liaise and communicate with both advisory and business stakeholders when control gaps are identified and/or refer potential leads to the appropriate investigations team within the FIU
+ Maintain knowledge of financial industry laws and regulations and provide regulatory expertise in consulting with a diverse group of business leaders
**Responsibilities** **:**
+ Conduct or lead daily reviews to understand and identify significant financial crime risk and ensure it is appropriately escalated
+ Assess internal trends, external regulatory & law enforcement environment to make recommendations, understand risk areas and alter or add to current processes
+ Work as part of team in leading and conducting complex financial crime intelligence reviews
+ Influence and guide business leaders in the execution of their decisions and ensure that business stakeholders understand potential control gaps
+ Participate in developing strategic plans for financial crime intelligence reviews
**Our ideal candidate will have the following experience and skills** **:**
+ Experience in a financial crime compliance role, preferably within financial services with a sound knowledge of control gaps and financial crime risk typologies and data
+ Experience providing leadership and guidance to staff, fostering an environment that encourages associate participation, teamwork, and communication
+ Ability to manage projects and conflicting deadlines
+ Excellent written and verbal communication skills with a customer focus mind-set
**Basic Qualifications** **:**
+ Bachelor's Degree or Military experience
+ At least 4 years of investigative or Anti-Money Laundering (AML) experience
+ At least 1 year of people management experience
**Preferred Qualifications** **:**
+ 2+ years of people management experience
+ 5+ years of investigative, Anti-Money Laundering (AML) or financial crime controls testing experience
+ 1+ years of experience in intelligence or network analysis
**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $106,700 - $121,700 for AML Sr. Investigator III
Jericho, NY: $128,000 - $146,100 for AML Sr. Investigator III
McLean, VA: $117,300 - $133,900 for AML Sr. Investigator III
New Orleans, LA: $106,700 - $121,700 for AML Sr. Investigator III
Plano, TX: $106,700 - $121,700 for AML Sr. Investigator III
Richmond, VA: $106,700 - $121,700 for AML Sr. Investigator III
Riverwoods, IL: $106,700 - $121,700 for AML Sr. Investigator III
Wilmington, DE: $106,700 - $121,700 for AML Sr. Investigator III
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Card Portfolio Risk Management, Executive Director
Wilmington, DE job
Bring your expertise to JPMorgan Chase and help shape the future of risk management in a world-class organization. As part of Risk Management and Compliance, you'll be at the center of keeping JPMorgan Chase strong and resilient, using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture is built on innovation, challenging the status quo, and striving to be best-in-class. Join a team that values outside-the-box thinking and empowers you to drive meaningful change. Make a lasting impact by developing strategies that balance growth, risk mitigation, and customer experience.
As an Executive Director, Portfolio Risk Management in Chase Consumer Card Services, you will be responsible for developing, optimizing, and overseeing risk management strategies, policies, and controls for the consumer card portfolio. You will collaborate with senior leaders across Risk Management, Finance, Lending, and Card Business Units, as well as internal and external stakeholders, to ensure strategies drive strong financial performance and robust risk controls. This role offers the opportunity to lead innovation, influence key decisions, and shape the future of risk management in a dynamic, high-impact environment.
Job Responsibilities:
Drive risk strategy and innovation by partnering with cross-functional teams and business leaders
Develop and implement decision rules for high-risk accounts, including line decreases and closures
Manage low exposure accounts, including inactive closures and right-sizing for low-utilized accounts
Collaborate with senior leaders to drive strategic initiatives and influence key business decisions
Lead inclusively with purpose, integrity, and a focus on continuous professional development and talent management
Represent Portfolio Management Risk at the leadership table, contributing to strategic direction
Work with Risk, Lending, and IT teams to launch risk strategies and capabilities, emphasizing strong testing and controls
Manage risk strategies to drive financial performance and loss mitigation improvements
Innovate to ensure optimal strategy performance and adaptability to changing business needs
Partner with Risk Governance, Legal, and Compliance to ensure policies meet regulatory requirements
Communicate regularly with internal constituents and external regulators to review and enhance risk management practices
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in a quantitative discipline from an accredited college/university
Minimum 10 years of experience in the consumer lending industry
Minimum 5 years of experience leading a proficient analytic organization
Strong knowledge and understanding of Consumer Credit laws and regulations
Proven ability to develop effective controls and manage risk in a complex environment
Expertise in exposure management and risk mitigation strategies
Demonstrated leadership in solving business problems through structured analytics
Excellent communication and interpersonal skills, with the ability to influence senior stakeholders
Proven ability to evaluate the business climate, anticipate change, and develop compensating strategies
Strong project management skills and attention to detail
Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities
Preferred Qualifications, Capabilities, and Skills:
Master's degree in a quantitative discipline or related field
Experience interacting with external regulators and internal governance teams
Background in developing and optimizing risk strategies for consumer card portfolios
Experience with decision technology environments and complex strategy delivery
Track record of driving innovation and process improvement in risk management
Strong talent management and team development skills
Familiarity with emerging risk management technologies and analytics tools
Auto-ApplyTechnical Product Systems Analyst
Wilmington, DE job
JobID: 210687659 JobSchedule: Full time JobShift: : Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners.
Job Summary
As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business.
Job Responsibilities
* Gather and document business and technical requirements with stakeholders.
* Analyze systems and processes to identify opportunities for improvement.
* Develop and maintain clear technical documentation and user guides.
* Perform data analysis and mapping to support system enhancements.
* Facilitate communication between technical teams and business partners.
* Design and execute test plans to validate system functionality.
* Create and manage product stories and milestones to ensure timely delivery.
* Collaborate with product, IT, and infrastructure teams to implement solutions.
* Coordinate and support user acceptance testing sessions.
* Build strong relationships through effective written and verbal communication.
* Manage product roadmap, releases, and dependencies to align with business goals.
Required Qualifications, Capabilities, and Skills
* Experience in technical product analysis or a similar role.
* Strong understanding of business processes and technology.
* Proven ability to analyze systems and recommend improvements.
* Excellent analytical and problem-solving skills.
* Effective communicator with stakeholders at all levels.
* Experience with data analysis and system integrations.
* Skilled in creating technical documentation and user guides.
* Ability to design and execute test plans.
* Experience managing product stories, milestones, and releases.
* Collaborative team player with relationship-building skills.
* Familiarity with business modeling tools and methodologies.
Preferred Qualifications, Capabilities, and Skills (Optional)
* Experience in the credit card industry or authorizations.
* Background in fraud risk management.
* Knowledge of TSYS technical platform.
* Experience with system conversions and co-brand partnerships.
* Business architecture experience.
* Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One).
* Advanced data analysis skills.
Auto-ApplySmall Business Lending Program Manager
Wilmington, DE job
JobID: 210650568 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
* Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals.
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Manage business prioritization and initiative sequencing to create comprehensive roadmaps
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
Auto-Apply2026 Consumer & Community Banking Risk Modeling Associate Program - Summer Internship
Wilmington, DE job
Our AI and Data Science teams combine data science, research, and industry expertise to develop innovative solutions for complex financial challenges. By leveraging technologies like AI, block chain, big data, machine learning, and robotics, we enhance customer and client experiences and drive impactful, real-world applications in a collaborative, entrepreneurial environment.
As a Summer Intern within the Consumer and Community Banking (CCB) Risk Modeling teams, you will build advanced solutions in areas such as credit decision, fraud detection, and loan loss reserve. Throughout the internship program, your professional growth and development will be nurtured through project work aligned with your academic and professional interests, mentorship, and engaging speaker series with senior leaders. Successful completion of the program may lead to full-time employment offers.
Job Responsibilities
Explore cutting-edge research in partnership with leading academic institutions, applying the latest Machine Learning techniques or Data Science Theories to CCB's unique data assets
Collaborate with stakeholders to drive model-driven transformation across business
Focus on Deep Learning, Reinforcement Learning, Natural Language Processing, Speech/Voice Analytics, Time Series, Computer Vision, Cryptography, and Interpretability, and Ethics and Fairness of AI
Follow the protocol and procedures when dealing with sensitive data, and firm's policy and guideline when interacting with control and governance bodies
Work with other team members in a collaborative and inclusive manner
Required qualifications, capabilities and skills
Enrolled in a Ph.D. or 2-year Master's degree program in math, science, engineering, computer science or other quantitative fields with an expected graduation date of December 2026 through August 2027
Knowledge of machine learning / data science theory, techniques and tools
Knowledge and proficiency in Python
Excellent analytical, quantitative and problem-solving skills and demonstrated research ability
Strong communication skills and the ability to present findings to a non-technical audience
Preferred qualifications, capabilities and skills
Experience with modern machine learning tools such as PyTorch and XGBoost
Experience with data tools such as Hadoop, PySpark and SQL
Experience with Java, C++, C#, Rust an additional bonus
Knowledge in Reinforcement, Meta, Graph or Transfer learning
Knowledge in newer deep learning architecture such as Transformer or Mamba
Knowledge in advanced mathematics arising in financial modeling such as Probability Theory, Monte-Carlo Simulation, Markov Chain and Econometric Theories
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We strive to hire qualified, diverse candidates, and we will provide reasonable accommodations for known disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
©2024 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
Auto-ApplySenior Director, Product Manager - Retail Bank Marketing
Capital One job in Wilmington, DE
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
Capital One's Retail Bank has grown by leaps and bounds in the last couple of years. The Bank has risen up the league tables in deposits and checking relationships, capitalizing on industry-leading products and a unique challenger brand with superior digital capabilities and distinctive cafes and branches. The Retail Bank Marketing team has been on a two-year journey of transformation into a digital-first, intelligent marketing function to unleash the business's growth potential. Our team is made up of business and data analysts, marketing strategists, MarTech product and platform managers, data scientists, creatives, project managers and process managers-all working together to create the marketing experiences that will drive more and core customers to bank with Capital One.
The Retail Bank Marketing team is looking for someone with deep marketing expertise who is interested in applying that experience into building, developing and maintaining a high-performing marketing organization and supporting our growing Bank Marketing platforms. We're on a journey to build world class marketing capabilities that create more personalized, data-driven, real-time experiences for prospects and customers. This person should be highly organized, emotionally intelligent and skilled in facilitating collaboration across leaders, as they will work directly with the Bank Marketing leadership team to drive strategic MarTech efforts, keep a pulse on healthy morale and engagement, and ensure key business priorities and campaigns are successfully executed. The ideal candidate can connect the dots between good process and great results, effectively influence others to achieve organizational goals, and facilitate a vocal leadership team toward purposeful outcomes through technology and AI.
This MarTech leader will play a crucial role in leading the strategy, execution, and optimization of marketing technology and automation efforts, as well as defining and implementing key strategic initiatives for marketing technology platforms such as incentive infrastructures. Unifying key Martech functions under one leader will provide an opportunity to advance the strategy and agenda for marketing automation, data and incentives. This role will also play a critical role in defining, building and maintaining the MarTech architecture working with technology leaders and across the enterprise. This involves creating decision-making frameworks for platform architectural changes and managing integrations between various platforms like AdTech and owned channels. Key responsibilities include managing the MarTech stack, selecting vendors, overseeing budgets, driving data-driven strategy, and fostering adoption of new technologies. The ideal candidate will have a background in cloud technology (AWS/Google Cloud/Azure) and marketing technology (MarTech) which includes platforms such as Salesforce, Adobe Workfront, Google Marketing Platform, or similar SAAS offerings.
Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 9 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
10+ years of Marketing, MarTech, AI, and marketing operations experience.
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Riverwoods, IL: $240,300 - $274,300 for Sr. Dir, Product Management
McLean, VA: $264,300 - $301,700 for Sr. Dir, Product Management
New York, NY: $288,400 - $329,100 for Sr. Dir, Product Management
Philadelphia, PA: $240,300 - $274,300 for Sr. Dir, Product Management
Richmond, VA: $240,300 - $274,300 for Sr. Dir, Product Management
Wilmington, DE: $240,300 - $274,300 for Sr. Dir, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
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Auto-ApplyPrivate Client Banker - Northeast PA Market Hire
Warrington, PA job
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
**Job responsibilities**
+ Shares the value of Chase Private Client with clients that may be eligible
+ Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
+ Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
+ Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
+ Adheres to policies, procedures, and regulatory banking requirements
**Required qualifications, capabilities, and skills**
+ Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
+ 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
+ Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
+ Compliance with Dodd Frank/Truth in Lending Act*
+ High school degree, GED, or foreign equivalent
+ Adherence to policies, procedures, and regulatory banking requirements
+ Ability to work branch hours, including weekends and some evenings
**Preferred qualifications, capabilities, and skills**
+ Excellent communication skills
+ College degree or military equivalent
+ Experience cultivating relationships with affluent clients
+ Strong team orientation with a commitment of long-term career with the firm
**Dodd Frank/Truth in Lending Act**
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Java Performance Testing / Software Engineer II
Wilmington, DE job
You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorganChase within the Consumer & Community Banking Card Platform team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
**Job responsibilities**
+ Design, develop, and execute performance, load, stress, and scalability tests for software applications
+ Analyze test results to identify performance bottlenecks and recommend solutions for improvement
+ Collaborate with software developers, architects, and QA teams to integrate performance testing into the development lifecycle
+ Monitor application performance in production environments and proactively address potential issues
+ Develop automated performance testing scripts and frameworks
+ Prepare detailed reports on performance metrics, findings, and recommendations
+ Stay current with industry best practices, tools, and technologies related to performance engineering
+ Assist in capacity planning and forecasting to ensure systems can handle expected workloads
+ Troubleshoot and resolve performance-related issues in a timely manner
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering concepts and 2+ years applied experience
+ 3-5 plus years proven experience in performance testing and engineering for software applications
+ Strong knowledge of performance testing tools (e.g., Jmeter/Blazemeter, LoadRunner, etc.)
+ Proficiency in scripting languages (e.g., Python, JavaScript, Shell)
+ Familiarity with monitoring and profiling tools (e.g., Dynatrace, New Relic, AppDynamics)
+ Solid understanding of software architecture, databases, and networking concepts
+ Excellent analytical and problem-solving skills
+ Strong communication and teamwork abilities
+ Knowledge on AWS
**Preferred qualifications, capabilities, and skills**
+ Experience with AWS or AWS Certification
+ Knowledge of CI/CD pipelines and DevOps practices
+ Experience with Microservices and distributed systems
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Quantitative Financial Analyst
Wilmington, DE job
New York, New York;Atlanta, Georgia; Newark, Delaware; Charlotte, North Carolina; Dallas, Texas; Pennington, New Jersey; Wilmington, Delaware **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for conducting auditing activities of model risk management across the company and for specific business units or control functions. Key responsibilities include leading the audit assessment of effectiveness of controls supporting the model life cycle including model governance, development, validation, on-going monitoring, and model change management. Job expectations may include the ability to influence management's strategic direction and actions to strengthen the model risk control environment.
**Responsibilities:**
+ Conducts audit assessment of effectiveness of controls supporting the model life cycle including model governance, development, validation, on-going monitoring, and model change management.
+ Performs review of model development analysis and on-going model performance testing to assess the conceptual soundness of the model methodology, reasonableness of the model assumptions and the completeness and accuracy of the model testing.
+ Conducts review the model validation analysis to assess the effectiveness of the model validation process. Assesses the completeness and reasonableness of the model assumptions, limitations and independent model testing.
+ Provides insightful challenges to management, identifies control deficiencies or enhancement opportunities, conducts root cause investigation, documents and reports audit findings.
+ Works closely with teammates from multiple internal audit teams to ensure a comprehensive coverage of model uses across the various lines of business of control functions.
+ Works closely with model stakeholders and senior management with regard to communication of audit assessment outcomes.
**Required Qualifications:**
+ Bachelor's Degree or above in a quantitative discipline such as Mathematics, Statistics, Finance, Economics, Engineering, or Science
+ 5+ years of industry experience relating to financial modelling and model uses, particularly in trading models, market risk models and Counterparty Credit Risk models
+ Familiar with regulations and regulatory guidance on model risk management
**Desired Qualifications:**
+ Master's degree or above
+ Prior auditing background preferred
**Skills:**
+ Critical Thinking
+ QuantitativeDevelopment/Validation
+ Risk Analytics
+ Risk Modeling
+ Technical Documentation
+ Collaboration
+ Problem Solving
+ Risk Management
+ Data Modeling and Trend Analysis
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.