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The differences between case management supervisors and case management coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a case management supervisor and a case management coordinator. Additionally, a case management coordinator has an average salary of $47,063, which is higher than the $43,114 average annual salary of a case management supervisor.
The top three skills for a case management supervisor include social work, patients and management services. The most important skills for a case management coordinator are social work, patients, and customer service.
| Case Management Supervisor | Case Management Coordinator | |
| Yearly salary | $43,114 | $47,063 |
| Hourly rate | $20.73 | $22.63 |
| Growth rate | 12% | 12% |
| Number of jobs | 143,820 | 126,335 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 58% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A case management supervisor is in charge of overseeing the clinical and administrative operations of programs in health care facilities or social services, ensuring patients get to receive optimal care and support. They manage case and patient files, supervise staff, establish guidelines and objectives, coordinate various services according to the patients' needs, and develop case plans according to protocols. There are also instances when they must prepare and process documents, answer calls and correspondence, liaise with external parties, and resolve issues should any arise.
The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.
Case management supervisors and case management coordinators have different pay scales, as shown below.
| Case Management Supervisor | Case Management Coordinator | |
| Average salary | $43,114 | $47,063 |
| Salary range | Between $19,000 And $93,000 | Between $33,000 And $65,000 |
| Highest paying City | Pacifica, CA | Washington, DC |
| Highest paying state | California | Hawaii |
| Best paying company | Cedars-Sinai | Citi |
| Best paying industry | - | Government |
There are a few differences between a case management supervisor and a case management coordinator in terms of educational background:
| Case Management Supervisor | Case Management Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 58% |
| Most common major | Nursing | Business |
| Most common college | SUNY at Binghamton | University of Southern California |
Here are the differences between case management supervisors' and case management coordinators' demographics:
| Case Management Supervisor | Case Management Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 21.5% Female, 78.5% | Male, 30.0% Female, 70.0% |
| Race ratio | Black or African American, 11.9% Unknown, 5.0% Hispanic or Latino, 17.9% Asian, 6.1% White, 57.0% American Indian and Alaska Native, 2.0% | Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2% |
| LGBT Percentage | 11% | 11% |