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The differences between case management supervisors and case managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a case management supervisor, becoming a case manager takes usually requires 2-4 years. Additionally, a case manager has an average salary of $43,118, which is higher than the $43,114 average annual salary of a case management supervisor.
The top three skills for a case management supervisor include social work, patients and management services. The most important skills for a case manager are social work, patients, and community resources.
| Case Management Supervisor | Case Manager | |
| Yearly salary | $43,114 | $43,118 |
| Hourly rate | $20.73 | $20.73 |
| Growth rate | 12% | 9% |
| Number of jobs | 143,820 | 84,959 |
| Job satisfaction | - | 4.5 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Average age | 43 | 45 |
| Years of experience | 12 | 4 |
A case management supervisor is in charge of overseeing the clinical and administrative operations of programs in health care facilities or social services, ensuring patients get to receive optimal care and support. They manage case and patient files, supervise staff, establish guidelines and objectives, coordinate various services according to the patients' needs, and develop case plans according to protocols. There are also instances when they must prepare and process documents, answer calls and correspondence, liaise with external parties, and resolve issues should any arise.
A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.
Case management supervisors and case managers have different pay scales, as shown below.
| Case Management Supervisor | Case Manager | |
| Average salary | $43,114 | $43,118 |
| Salary range | Between $19,000 And $93,000 | Between $30,000 And $61,000 |
| Highest paying City | Pacifica, CA | Washington, DC |
| Highest paying state | California | New Hampshire |
| Best paying company | Cedars-Sinai | Wellpath |
| Best paying industry | - | Insurance |
There are a few differences between a case management supervisor and a case manager in terms of educational background:
| Case Management Supervisor | Case Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 64% |
| Most common major | Nursing | Psychology |
| Most common college | SUNY at Binghamton | California State University - Long Beach |
Here are the differences between case management supervisors' and case managers' demographics:
| Case Management Supervisor | Case Manager | |
| Average age | 43 | 45 |
| Gender ratio | Male, 21.5% Female, 78.5% | Male, 23.4% Female, 76.6% |
| Race ratio | Black or African American, 11.9% Unknown, 5.0% Hispanic or Latino, 17.9% Asian, 6.1% White, 57.0% American Indian and Alaska Native, 2.0% | Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 15% |