Case manager jobs in Austin, TX - 331 jobs

**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.

The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities * Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. * Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. * Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. * Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. * Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. * Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. * Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. * Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. * quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. * Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. * Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager * Acts as Intake & Eligibility Specialist for the Outlying Career Center. * Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. * Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. * Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. * Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications * Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. * Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. * Knowledge of Goodwill services and of community resources and business networking preferred. * Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. * Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. * Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. * Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift to 15 pounds at times. * While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. * The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

Full-time Description Reports To: Clinical Director FLSA Status: Non-exempt/Full-Time Compensation: $23.00 to $25.00 per hour Our RBT Case Manager's work closely with our patients to provide an unparalleled level of service through compassionate and knowledgeable care, in combination with the intensive nature of our individualized program. EBH was created with the mission of empowering families by providing the most effective Applied Behavior Analysis (ABA) services to ensure that learners with autism and other developmental disabilities reach their maximum potential. Come join our team! Duties and Responsibilities: Engage in patient-related BACB-approved activities with BCBA oversight to develop hands-on clinical skills for the patient's case assigned to manage (Case assignments will range from 3-4 patients at a time) Assist the BCBA and lead caregiver training Maintain professional boundaries with caregivers and communicate effectively using parent-friendly communication Develop and write individualized skill acquisition programs that tie back to the DSM Write behavior intervention plans Evaluate risk and crisis management Conduct initial and follow-up assessments and indirect assessments Develop and write initial treatment plans Update treatment plans following best practice and insurance guidelines Conduct descriptive and functional analyses as part of functional assessment Answer questions of other technicians regarding specific ABA terminology or procedures Assist in staff trainings through presentations on conference and research material Provide direct Applied Behavior Analysis services to patients as needed Other duties as assigned Perks: 28 days of paid time off annually Monday-Friday 8 AM-4 PM schedule No evenings or weekends Medical, Dental, Vision benefits offered 401K option available Employee Referral Program - Bonus opportunities up to $2500 Performance reviews every 6 months with the opportunity for compensation increases Paid In Clinic Training Dedicated teams to support each clinic - Clinical, Quality, and Operations Paid supervision towards BCBA certification Individualized clinical support & training given by our Clinical Training Managers and Senior BCBAs for RBTs looking to become BCBAs Collaborative, Supportive, & Rewarding Company Culture Requirements Competencies: Excellent Organizational Skills Problem-Solving Ethics and Values Action-oriented Excellent Written and Verbal Communication Skills Attention to Detail Education and Experience Required: Must have RBT certification Must be enrolled in a Verified Course Sequence as identified by ABAI as suitable for BCBA certification Completed or accrued 80% of BACB required experience hours Experience working with children between the ages of 18 months to 12 years old Willingness to be trained on the principles of ABA Works cooperatively with other professionals Empower Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Description $23.00 to $25.00 per hour

Job DescriptionDescription: The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills. Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility. Case Management & Client Support · Conduct client intakes, need assessments, and service plan development to identify goals and barriers. · Provide individualized case management through regular check-ins and follow-up support. · Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. · Deliver crisis intervention and immediate problem-solving to address urgent needs. · Coordinate transportation, childcare, and other logistical support to prevent service interruptions. · Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. Self-Advocacy & Skills Building · Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. · Support clients in navigating community systems, agencies, and service provider networks. · Conduct service plan reviews and update goals and interventions based on progress and emerging needs. · Empower clients to build confidence and sustain engagement in services through education and skill development. Documentation & Data Tracking · Maintain accurate and confidential case records, documenting all client interactions and outcomes. · Track service utilization and progress toward individualized goals. · Analyze data to identify patterns and trends in service access, retention, and barriers. · Ensure compliance with funding, confidentiality, and organizational reporting requirements. · Prepare summaries and updates for quarterly and annual program reports. Community Engagement & Outreach · Build and maintain strong relationships with service providers, employers, and community agencies. · Collaborate with partner organizations to facilitate referrals and resolve service disruptions. · Represent the Access to Services Program at outreach events, community meetings, and trainings. · Advocate for improved access, inclusion, and service delivery within community systems. · Educate clients and community members about available programs, resources, and support networks. Compliance & Certification · Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager. · Follow organizational policies and funding requirements to ensure all services meet compliance standards. · Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery. · Report any compliance concerns or client safety issues promptly. · Perform other duties as assigned to support program operations and organizational goals. Requirements: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: · Strong case management, advocacy, and crisis intervention skills. · Knowledge of healthcare, housing, employment, and social service systems. · Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults. · Excellent interpersonal, written, and verbal communication skills. · High cultural competency and understanding of marginalized or underserved populations. · Proficiency in documentation, data tracking, and service reporting. · Strong organizational and problem-solving abilities. · Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency. · Commitment to CSD's values of equity, inclusion, empowerment, and community service. Qualifications · Bachelor's degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. · Minimum of two (2) years of experience in case management, client advocacy, or social services. · Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. · Experience in community-based programs, healthcare navigation, or service coordination. · Valid driver's license and reliable transportation required. · Flexibility to work on occasional evenings or weekends for outreach or client needs.

Job DescriptionSalary: $21 - $23 is early March. Who we are looking for: You are a person who has a passion for helping others through case management while providing a impact on individuals to lead an inclusive community centered life. You want to make a difference in peoples lives providing supports to ensure individuals stay within the community. Has experience and/or education in Case Management. While providing a safe, supportive and innovative mindset in the I/DD community. Is great at building a community environment in an enthusiastic way while managing a diverse clientele with professionalism. Utilizing amazing interpersonal and communication skills to build positive relationships within the agency and outside. Well verse in technology, great time management and organizational skills. Key Responsibilities: General management of assigned caseload to meet contract requirements, including plan development and monitoring of services. Completion of required paperwork, documentation, log maintenance and data entry Coordination of client services, including assistance to access non-waiver services Required and as-needed client contacts and face-to-face visits, including home visits Facilitation of interdisciplinary team meetings Maintenance of case files. Is knowledgeable about and follows through with contract requirements, policies and procedures Serves as the focal point for service planning and delivery Knows each participant on assigned caseload personally and is familiar with his/her goals, needs, opportunities, and problems Communicates with and meets regularly as required and as needed with the client to discuss planning, progress, problems, concerns, etc. Accommodates clients needs for this contact to occur where the participant lives, works, studies and/or socializes. Travels as needed for meetings, using personal transportation Understands and subscribes to the philosophy and values of independence, empowerment, and integration. Enables the participant to make informed decisions and supports decisions regarding important aspects of life, self-direction and self-determination. Assists the client to access resources as applicable and as needed. Maintains full, accurate, and current documentation of each participants individual record Performs all required and assigned case management functions within specified timeframes Is available to respond to the clients needs and questions, provides adequate information for clients about program resources and services Communicates and maintains cooperative working relationship with collateral professionals, specifically with the direct services agency and its employees to enhance service delivery and assist the client in achieving his/her individual goals Researches, explores and evaluates resources. Shares resources with the team Reports to the Supervisor on a regular basis as scheduled and needed about current status and evolvement of client cases for monitoring purposes Schedules activities, specifically meetings that require travel, in a manner that makes best use of time and resources Responds to schedule changes flexibly and notifies all involved parties as required Supports outreach initiatives by providing training to the community when needed. Performs additional reporting tasks as assigned Skills & Experience Knowledge of the I/DD community and/or special education Educational equivalent of a Bachelors Degree in health and human services field and two years work experience in the delivery of human services to persons with disabilities, OR a high school diploma (or GED equivalent) and four years of experience in the delivery of human services to persons with disabilities Managing diverse caseload with professionalism and respect Understanding and subscribing to the philosophy and values of independent living, empowerment, and community integration Time Management Attention to detail and accuracy Effective communication Strong typing, writing, and organizational skills with attention to detail. Knowledge of computers and database use Reliable transportation, a valid Texas drivers license , proof of auto insurance coverage and frequent travel Employee Benefits We offer competitive salaries for this position Full medical, dental and vision benefits The Arc also offers a 403(b) retirement with employer match 6 weeks of PTO your first year 16-18 days of paid agency holidays Complimentary Employee Assistance Program Priority of Flexible work life balance The Arc of the Capital Area is an equal opportunity employer

Job Title Case Manager Agency Texas A&M International University Department Office of Student Affairs Proposed Minimum Salary $3,659.09 monthly Job Type Staff Job Description The Program Manager (Case Manager) reports directly to the Director of Student Affairs (DSA) and serves as the co-chair of the Behavioral Assessment and Intervention Team (BAIT) and the Student-Parent Liaison. The case manager works to offer a supportive, personalized response when difficulties arise and to foster student development. In addition, the case manager is responsible for case management and works closely with the DSA to address and coordinate the needs of students who have health, psychological, economic, family relationships, and/or social adjustment-related problems through a variety of interventions, referrals and follow up services. Provides consultation to faculty, staff, academic departments, and parents, when appropriate, to minimize academic disruptions and help resolve problems affecting students in distress. The case manager also works closely with the Student Conduct Officers to address concerning behaviors that may also be a wellness concern. The person in this position is responsible for developing partnerships across campus and with local agencies and organizations in the community to provide and connect students and resources and services and may also assist with divisional efforts to actively engage students and promote their overall connection to the university community. Essential Duties and Responsibilities * Plans, organizes, directs and manages day-to-day activities, developing and implementing procedures for the administration of the program. * Assists in developing strategic plans and goals to support the program. * Assists with the development and production of materials designed for the program. * Develops and conduct programs including leadership training, conferences, seminars and workshops. * Supervises program support staff and student assistants. * Assists with yearly budgetary and contract processes. Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff. * Researches, develops and writes white papers, grant applications and prepares presentations. Maintains and develops communications between partners by attending meetings and conference calls. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Provide case management and lead coordinated responses to students experiencing crisis or complex personal, social, or mental health concerns by co-chairing the BAIT team, facilitating risk assessments, and ensuring appropriate safety and support measures. Serve as the primary point of contact for campus members reporting student distress, coordinating interventions, referrals, and follow-up with campus and community resources to promote student well-being and successful outcome. * Monitor and track students in distress to ensure progress and follow-up, maintaining detailed, timely, and confidential records of all BAIT and student-parent cases. Facilitate collaboration among students, faculty, families, and community partners to promote student well-being and support those facing extenuating circumstances. * Utilize university software and database systems to access, record, and maintain accurate and up-to-date case documentation in accordance with institutional policies and procedures. * Maintain and update BAIT materials, website, and community resource lists. Design and deliver educational training and support programs for faculty, staff, and students, including awareness and prevention initiatives related to student well-being, crisis response, and parenting-student support. Collect, analyze, and report BAIT and student-parent case data to assess departmental needs, identify trends and gaps, and inform financial and programmatic resource planning. * Collaborates with campus partners including Student Counseling Services, Residence Life, University Police, Disability Services, Office of Student Financial Aid, Office of the Registrar, Health Services, Academic Affairs and other campus constituents in coordinating referrals and services. Minimum Requirements * Education - Bachelor's degree in (Higher Education, Student Personnel Administration, Psychology, Social Work, Counseling or related field). * Experience - Five years of related experience. * An equivalent combination of education and experience may be considered. Preferred Qualifications * Master's degree in Counseling, Psychology, Student Affairs/Higher Education Administration or closely related field. * One (1) year of experience in mental health case management or referral. * An equivalent combination of education and experience may be considered. Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Present information clearly and concisely. * Work with sensitive information and maintain confidentiality. * Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Knowledge and Abilities Knowledge of: * Case management database systems (e.g., Maxient, Symplicity) and in mediation/conflict resolution for complex interpersonal situations. * Mental health conditions, treatments, and factors affecting individuals, with experience applying Trauma-Informed Care principles in higher education. * College/university case management, crisis intervention, and supporting students while maintaining HIPAA and FERPA compliance. * Skilled in collaboration with mental and physical health providers, community agencies, and campus stakeholders. Ability to: * Work cooperatively with others within a multidisciplinary team environment; evidence of effective collaborative relationships with students, faculty and/or staff. * Maintain confidentiality bases on relevant laws, policies and/or procedures. Licensing / Professional Certification - None Physical Requirements - None The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position may supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $43,909.08/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts (if applicable) All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Vacancy #: 25-60 Program: Health Services Case Manager Status: Regular Full Time Schedule: Monday - Friday; 8AM-5PM Salary: $1,440.00/biweekly Reports To: Program Director Date Posted: October 28, 2025 Application Deadline: Open Until Filled MISSION Helping Central Texans improve economic self-reliance through a wide range of services and community partnerships. STRATEGIC FUNCTION To implement a comprehensive and innovative service system for all HIV clients who seek to enhance their quality of life. OPERATING PRINCIPLES Lifelong Learning : Seeks innovative opportunities to expand knowledge, skills, and experiences. Effective Communication : Provides well thought-out, concise, and timely oral and written information. Teamwork: Considers group effort more important than individual effort. High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance. Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities. Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies. Initiative: Is proactive rather than reactive. Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly. DUTIES/RESPONSIBILITIES May include the following: Develop and maintain positive, open and productive team partnerships with clients and their families while maintaining professional boundaries. Relying upon the client's strengths, work with the client to assess needs and assure that all interventions promote client empowerment, self-sufficiency and self-advocacy. In partnership with client's, develop a realistic Plan of Care that includes short term and long-term goals and the appropriate strategies to achieve these goals. Update the Plan of Care with client's as outlined in the Case Management Procedures. Provide information and referrals for resources to client's and their families, assist client's and families in accessing these resources. Conduct routine follow-up home/hospital visits and telephone contact to monitor and update the Plan of Care as needed. Locate existing resources in rural communities including medical, counseling, financial, and legal to assist the client's and families in accessing these resources. Arrange transportation to medical and dental appointments for clients with the Transportation Aide. Provide transportation to medical and dental appointments for clients when necessary. When necessary and appropriate, transport medications for clients and adhere to the procedures for transporting medication. Promote awareness and sensitivity to the presence and needs of clients among rural social service agencies. Develop protocols to allow clients to access existing rural services without compromising privacy. Develop good working relationships with other hum service agencies and coordinate activities as appropriate. Must assure confidentiality of case records, referrals and information concerning clients and their families and friends. Maintain client files in an efficient, orderly and professional manner. Document all client contacts as outlined by DSHS. Adhere to the Social Work Code of Ethics. Be active in ongoing self and program assessment in order to participate in continuous improvement of your own skills and program enhancement. Report all suspected abuse, neglect, and exploitation of children, elderly and the disable to the Abuse Hotline at **************, your immediate supervisor, and to the Health Services Director. Participate in one fun raiser annually: The Hill Country Rise for AIDS. Submit original receipts and bills to the Coordinator of Case Management Services weekly. Meet regularly with the Coordinator of Case Management Services to seek support and ensure the quality of the work. Other duties as assigned. General Indicators: Submits time sheets accurately and on time to supervisor. Submits mileage accurately and on time to supervisor. Attends all staff and other meetings as assigned. Manages time effectively. Be a positive role model. Maintains confidentiality: records, client services, and staff. Adheres to agency's best practices related to time and leave. Dress is appropriate to work environment. Maintains professionalism. Maintains a safe, orderly and clean environment. Willing to work at alternative locations. All other duties as assigned. REQUIREMENT/QUALIFICATIONS Preferred: Bachelor's Degree in Social Work, counseling, Health and Human Services, or Social Services Two years' or more Case Management experience Ability to communicate in English and Spanish Required: High School Diploma or GED One-year experience working in a social service setting Physical Requirements: Be able to lift 25 pounds Other Requirements: Daily access to transportation Valid Texas Driver's License - Class C Vehicle Insurance (personal injury and liability) Must be at least 18 years old Criminal Background Check required for all agency staff before hire <>·

TJJD - Case Manager II-III-IV - Institutional - (GID) - 54390 (00054390) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Giddings Work Locations: Giddings 1027 PVT Road 2261 Giddings 78942 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 5227 5228-5229 Salary Admin Plan: B Grade: 15 17, 19 Salary (Pay Basis): 4,768. 41 - 5,556. 62 (Monthly) Number of Openings: 7 Overtime Status: Non-exempt Job Posting: Nov 19, 2025, 7:12:46 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/ TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00054390&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers/ and can be submitted via email to: hrjobsgiddings@tjjd. texas. gov. Apply via Email to hrjobsgiddings@tjjd. texas. gov. Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms moderately complex (journey-level) to advanced and/or supervisory (senior-level) coordination of care work in the Regulation Safety Unit (RSU) and promoting Texas Model regulation concepts. Reviews and processes RSU referrals for admission or release. Coordinates with coaches involved to determine proper action taken before youth is released from RSU. Performs discharge and release functions to ensure repair of violation or reason youth referred to RSU is communicated to receiving staff. Ensures due process is followed regarding admissions and releases. May be required to work in excess of 40 hours per workweek, different shift patterns, and be on-call. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Case Managers. Case managers may be promoted based on meeting the established eligibility criteria per agency policy (PRS. 15. 08) until they reach the top level of the ladder. Placement on the career ladder is dependent upon experience and education. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment. Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment. Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment. ESSENTIAL DUTIESReviews and screens referrals to RSU and determines to either admit or release youth based on violation. Interviews youth and provides regulation techniques to youth while in RSU. Ensures youth receives due process regarding referral, admission and/or release from RSU. Coordinates with dorm staff regarding referral, admission, repair and release from RSU; and discusses and processes the needed repair for violation for the youth to return to the dorm. Reviews youth admitted to the RSU multiple times during a shift to assess regulation, needs, and ensures youth is provided services per policy. Utilizes advanced skills in Connecting, Correcting, and Empowering youth. Employs advanced skills in utilizing the Levels of Response effectively. Conducts and facilitates required Gang Intervention Groups and individual gang intervention counseling per Case Management Standards (CMS). Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader. Participates in staff development, including the Agency approved treatment program, group facilitation, and Case Management Standards. Complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports. Performs a variety of related duties not listed, to be determined and assigned as needed Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Qualifications MINIMUM QUALIFICATIONSRequirements for Case Manager II - Pay Level One (1):Unrelated Bachelor's degree. OR High School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. OR High School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Two (2): Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), (or education certification), or other related social sciences field. No experience required. (or education certification), or other related social sciences field. No experience required. (or education certification), or other related social sciences field. No experience required. OR Unrelated Bachelor's degree, and Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. OR High School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. OR High School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager III - Pay Level Three (3):Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. Requirements for Case Manager IV - Pay Level Four (4):Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required. ORBachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORUnrelated Bachelor's degree, and Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Fifteen (15) semester hours of college course work, and Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. ORHigh School Diploma or equivalent, and Less than fifteen (15) semester hours of college course work, and Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Requirements for all levels:· Must be at least 21 years of age. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Any offer of employment is contingent upon acceptable results from the following mandatorypre-employment requirements:drug test;finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered when performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting 45 lbs. & over Carrying 45 lbs. & over Restraining combative youth Climbing ladders Climbing stairs PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingCrawlingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping KNOWLEDGE, SKILLS, & ABILITIESKnowledge of child development, particularly adolescent needs. Knowledge of child care practices. Knowledge of case management delivery systems. Knowledge of case management principles, objectives, standards, and methods. Knowledge of program policies and procedures. Skill in developing, implementing, and monitoring service and treatment plans. Skill in acting quickly in emergencies. Skill in working effectively with youth. Skill and willingness to physically restrain youth in the appropriate manner. Skill in maintaining written files and records. Skill in maintaining order and discipline Skill in organizing workloads and setting priorities to carry out assigned tasks in a timely manner. Ability to assess youth's needs. Ability to coordinate youth's services. Ability to monitor program effectiveness. Ability to communicate effectively, both orally and in writing. Ability to provide guidance to others. Ability to establish and maintain effective working relationships with others. Ability to work in excess of 40 hours per workweek, different shift patterns, and be on-call. VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Social Services MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Are you a self-starting individual who has a passion for technology and enjoy working with customers? Do you often serve as the go-to person to solve challenges? Do you enjoy demonstrating your product knowledge and proactively helping your colleagues succeed? If your background is in Customer Success, Professional Services or Product and you enjoy helping your customers achieve their goals, then this job is for you. This important position on the Anaplan Platform & Ecosystem Success team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our customers are maximizing their adoption of Anaplan and are equipped with the best enablement possible. Core responsibilities As the Principal Platform Adoption Specialist, you will play a critical role in driving customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. You will serve as a strategic technical advisor, helping clients unlock the full value of their investment while supporting renewals and future growth opportunities. In this role, you'll stay ahead of platform enhancements, promote new features to customers, and develop data-driven strategies to close adoption gaps. As a trusted advisor, you'll offer best practices, influence product development through customer feedback, and champion a culture of continuous improvement. Responsibilities: Proactively communicate platform updates and educate customers on new features and benefits. Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies. Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments. Develop scalable adoption resources, including guides, tutorials, and FAQs, to address common challenges. Analyze customer feedback and usage data to identify trends, improve adoption strategies, and influence product enhancements. Lead initiatives to drive platform adoption and ensure customers achieve measurable business outcomes. Leverage data analytics to monitor adoption health, identify risks, and develop proactive enablement strategies. Identify potential risks to customer success and escalate issues as needed to mitigate churn. Provide customer insights to internal teams to shape platform roadmap and feature priorities. What You'll Bring: This role requires autonomy, accountability, and a proactive mindset. You'll thrive in environments where responsibilities evolve, taking ownership of customer adoption challenges and influencing both internal and external stakeholders. Success in this role demands strong problem-solving skills, technical acumen, and the ability to manage change effectively in fast-paced settings. Requirements: 8+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption. 3-5+ years of hands-on Anaplan model-building experience; experience with EPM, SPM, or SCM products is a strong plus. Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes. Deep knowledge of the roles played by Customer Success Managers, Technical Account Managers (Platform Adoption Specialists), and Professional Services teams in a SaaS environment. Proven ability to create structure and design effective processes in ambiguous or rapidly changing environments. Excellent facilitation, communication, and presentation skills, with a sharp attention to detail. A communication style that builds confidence with customers and stakeholders, enabling rapid establishment of trusted advisor status. Strong background in delivering and facilitating knowledge transfer sessions both in-person and virtually across global teams. Self-starter with the ability to manage workload autonomously and work efficiently in a fast-paced environment. Results-driven problem solver with a focus on progress and continuous improvement. Open to feedback and comfortable working in an iterative, collaborative environment. BA/BS required; MA/MBA is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.

Job DescriptionSAFE Case Aide - Crisis Response Hotline Crisis Center of Comal County Department: Shelter Program | Status: Non-Exempt Be the Voice of Calm in a Moment of Crisis At the Crisis Center of Comal County, our mission is to embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives. We are seeking a compassionate, resilient, and service-driven SAFE Case Aide - Crisis Response Hotline to support survivors of sexual violence through immediate crisis response, advocacy, and trauma-informed care. This role is ideal for someone who remains calm under pressure, believes deeply in survivor autonomy, and is willing to meet people exactly where they are-often in the most difficult moments of their lives. About the Role The SAFE Case Aide serves as a frontline crisis responder for the Crisis Center's 24-hour hotline and Sexual Assault Forensic Exam (SAFE/SANE) response program. This position provides real-time crisis intervention, hospital and law enforcement accompaniment, survivor advocacy, and shelter support during overnight, weekend, and holiday shifts. Working closely with the SAFE Coordinator, SANE clinicians, and multidisciplinary partners, the SAFE Case Aide ensures survivors receive accurate information, compassionate support, and trauma-informed advocacy throughout medical and legal processes. Key Responsibilities Serve as a crisis responder for the Crisis Center's 24-hour crisis hotline during the overnight shift Provide crisis intervention, emotional support, and sexual violence education to survivors and their support networks Offer accurate, unbiased information regarding medical, legal, and law enforcement options Accompany survivors to hospitals and law enforcement agencies and provide support during exams and interviews Advocate for survivor rights and trauma-informed treatment across systems Collaborate with multidisciplinary partners, including medical, legal, and law enforcement professionals Provide referrals and resources tailored to survivor needs Communicate all crisis activity to the SAFE Coordinator and complete required documentation Provide advocacy support to sexual assault survivors across all agency departments without bias Participate in sexual assault crisis response on-call rotation Respond immediately to crisis calls, creating a safe, calm, and supportive environment for callers Provide safety planning and basic family violence education Support shelter intake, emergency transportation coordination, and ongoing shelter services Conduct overnight shelter duties, including client checks, orientations, and chore coordination Support clients in setting and working toward daily and weekly goals in collaboration with Case Managers Assist with maintaining organized, welcoming common spaces and shelter operations Ensure timely, accurate documentation and communication across all client files Attend and actively participate in all staff meetings and case reviews Maintain strict confidentiality in all client and agency communications Qualifications Required: High school diploma or GED with some college coursework Proficiency in Microsoft Office 365 and client management databases Valid Texas driver's license and proof of automobile liability insurance Ability to work flexible shifts, including overnight, weekend, holiday, and on-call rotations Willingness to complete required 40-hour Office of the Attorney General (OAG) training within three months of hire Preferred: Bachelor's degree in Social Work or related field Two years of experience in sexual assault response, crisis intervention, or customer service Knowledge of social work theory, ethics, family violence dynamics, and trauma-informed care Experience working with unhoused populations Bilingual in Spanish Physical & Work Environment Considerations Frequent standing, walking, and telephone contact Occasional lifting (up to 25 pounds), reaching, and stooping Regular exposure to emotionally intense situations, communicable diseases, and individuals experiencing trauma, addiction, or psychiatric distress Why Work at the Crisis Center of Comal County? Be part of a mission-driven nonprofit making life-changing impact Receive specialized training in sexual assault crisis response and survivor advocacy Work alongside a dedicated, multidisciplinary team Gain meaningful experience in trauma-informed care and crisis intervention Make a tangible difference during moments that matter most If you are committed to dignity, compassion, and justice for survivors-and are ready to serve with empathy and strength-we encourage you to apply. The Crisis Center of Comal County is an equal opportunity employer.

Job DescriptionHigh School Guidance Counselor (Grades 6-12) Focused Staffing Group (FSG) About Us Focused Staffing Group connects passionate education professionals with schools where they can make a meaningful impact. We go beyond staffing-we support careers that change lives. The Role FSG is seeking a High School Guidance Counselor to support students in grades 6-12 through a comprehensive counseling program focused on academic success, career readiness, and social-emotional development. Key Responsibilities Plan, implement, and evaluate a developmental school counseling program Provide individual and small-group counseling, including crisis intervention Teach and support guidance curriculum (SEL, bullying prevention, healthy choices, substance abuse, suicide prevention) Collaborate with teachers, administrators, parents, and community partners Support academic planning, course selection, scheduling, and student transitions Maintain student records, referrals, and required documentation Participate in professional development and campus initiatives Qualifications Master's degree in School Counseling, Mental Health Counseling, or related field Valid Texas School Counselor Certification or Licensed Professional Counselor (LPC) School counseling experience preferred (teaching experience a plus) Strong communication, organization, and relationship-building skills Work Environment & Physical Requirements School-based setting using standard office equipment; role involves regular standing, walking, and lifting up to 20 lbs.

BakerRipley team members impact the lives of more than 500 000 people every year through our community development work, which has inspired and supported our Neighbors for more than a century. We believe our neighborhoods are bridges to opportunity, that people can transform communities, and that everyone has something to contribute. Our unique backgrounds and experiences help us deliver innovative support to uplift our Neighbors. As one of the largest nonprofits in Texas, our success is fueled by our Mission: Connecting Neighbors and communities to resources, education, and opportunity. Qualifications As a member of the BakerRipley Team, you will join an incredibly talented and hardworking program dedicated to serving clients through child care services. This is an important position in the Child Care Services program function of Family Engagement and Support and Community Partnerships. Serve as a strength-based team player who works to engage with current families and providers to better understand needs and create systems to better support our neighbors. Serve as a resource for and offer trainings on trauma informed practices, adverse childhood experiences, the Strengthening Families approach, and other important topics that will enhance support for our families. Consistently meet and communicate with community partners to better serve families and strengthen relationships. Continuously builds on a system for referral pathways to better support families currently receiving services and more quickly provide services to potential clients. • Offers and communicates regular opportunities for family, provider, and staff trainings throughout the year to increase positive outcomes. • Engages with early learning providers and families using a trauma-informed and strengths-based approach. • Provide resources and trainings on trauma informed practices, adverse childhood experiences, the Strengthening Families approach, and other important topics that will enhance support for our families. Using Appreciative Inquiry, design, develop and implements family engagement strategies and programs to increase family participation and, ultimately, trust in Child Care department. • Plan, lead, and evaluate the effectiveness of parent education offered for families. Engage families to better understand needs and develop support systems. • Develop and maintain an effective system of referral pathways where current clients can access wraparound services and community agencies can better support neighbors in need. • Regularly attend relevant trainings and meetings on latest research, best practices, issues, laws, rules, and regulations related to community resources, family support, child care program regulation. • Coordinate with both internal departments/programs and external partners/agencies on multiple projects related to services provided. • Communicates, collaborates, and builds strong relationships with key stakeholders including: families served; community and business partners; and other members of the Early Childhood community within the workforce development board area. • Remains current with laws, rules, and regulations affecting the Child Care program and ensure processes and procedures meet all requirements. • Performs other duties as may be assigned.

JOB PURPOSE: The Case Manager provides direct support to individuals experiencing homelessness in a low-barrier shelter setting. This role focuses on building trust, reducing barriers to stability, and supporting clients in developing individualized plans that lead to permanent housing. The Case Manager works collaboratively with shelter staff, community partners, and service providers to connect clients with resources such as housing programs, healthcare, behavioral health, employment, and benefits. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Build rapport with clients using trauma-informed, strengths-based, and housing-first approaches. Provide ongoing case management, including weekly check-ins, progress tracking, and advocacy. Coordinate referrals, service planning and documentation of services for assigned caseload. Conduct needs assessment to identify client's needs, strengths, housing barriers. Obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Assist clients with completing housing applications, rental assistance, and housing program referrals. Coordinate with landlords, housing authorities, and partner agencies to secure stable housing. Support clients in obtaining identification, income verification, and other required documents. Provide move-in support, including coordination of deposits, furnishings, and transportation when applicable. Connect clients to community resources including medical care, mental health treatment, recovery services, employment training, and public benefits. Collaborate with external agencies to ensure wraparound support for clients. Accompany clients to appointments when needed to reduce barriers to access. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. Track client progress toward housing and program goals. Prepare reports for funders, program monitoring, and outcome evaluation. Follow confidentiality and HIPAA standards at all times. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Work with shelter staff to support a safe, respectful, and low-barrier environment. Assist in crisis intervention and de-escalation as needed. Participate in staff meetings, case conferencing, and ongoing training. Maintain a minimum number of weekly contacts with clients. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Maintain confidentiality in all areas of the service population and program operations. Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's in Social Work, Psychology, Criminal Justice, Sociology or related field of study. Equivalent relevant experience may substitute for education. EXPERIENCE: At least 2 years of experience in case management, housing navigation, or related direct service role. Proficiency in Spanish/English (written and spoken language skills), required. Experience with mental health and/or a homeless population is a plus. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. WORK LOCATION: In-Person OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.

Job Description The Career Case Manager supports the basic needs and service coordination for Goodwill clients seeking assistance with education, job training, and employment related services. The Career Case Manager will work closely with clients in developing service plans including goals for training, education, and employment as well as providing continued programmatic follow-up supports post-placement. The Career Case Manager works closely with other Workforce Advancement professionals in coordinating services provided within and outside of Goodwill. Role and Responsibilities Maintain client caseloads by supporting client's development with respect to resume building, job applicants/job searching, interviewing and employment related soft skills. Maintain frequent contact with client in accordance with agency policy and procedures. Develop in partnership with clients, a strengths-based/solution-focused assessment and individualized career plan that identifies short and long term goals and resources that support clients on their path towards their education, training and employment goals. Track and document goal acquisitions and support clients in their transition to next steps according to their individual career plan. Apply extensive knowledge of regional labor market needs and trends which will support an evidence based carer path for clients. Coordinate with appropriate social services professionals in delivering services necessary to support clients in achieving employment stability. Intervene effectively and ethically in crisis situation, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety. Enroll clients in programs, obtain information and complete reports to meet/exceed all performance targets as required by Goodwill and other funding sources. Maintain complete and accurate records of all clients through ECM and other required client tracking databases. Strictly adhering to all data entry requirements set forth by Goodwill and other funding sources. Adhere to confidentiality protocols related to electronic and paper files and documents. Coordinate and work collaboratively with GCT Career Advancement Team to connect client with career advancement trainings and the Business Solutions team to connect client with employment opportunities. quality and integrity of Career Advancement Services in ECM. Pull reports as needed for department. Participate in and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals. Other duties as assigned. Additional Job Responsibilities for Outlying Career Case Manager Acts as Intake & Eligibility Specialist for the Outlying Career Center. Screen potential clients and provide an accurate and thorough intake based on individual career or educational goals. Effectively communicate programs and services provided at Goodwill Central Texas as well as connect clients/potential clients to community resources. Maintain adherence to scheduling protocols by being physically present at the career center during assigned shifts to assist walk-in clients; responsible for opening and closing the career center as scheduled. Manage and maintain positive working relationships with agency and staff at partner site locations. Work collaboratively with agency staff for the best interest of Goodwill participants and mission. Supervisory Responsibility This position does not have supervisory responsibilities Required Skills & Qualifications Bachelor's degree (or higher) in education, business, or a social services related field. Associate degree. Minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree. Minimum of 1 year experience with socially disadvantaged individuals such as un-housed, ex-offenders, and low literacy, and individuals with disabilities. Knowledge of Goodwill services and of community resources and business networking preferred. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, outlook), and other social media applications. Valid driver's license, proof of valid insurance and ability to travel on work related business to meet client location/service delivery needs. Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention. Ability to conduct and/or translate training sessions bilingually preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2

Job DescriptionDescription: Reports To: Clinical Director FLSA Status: Non-exempt/Full-Time Compensation: $23.00 to $25.00 per hour Our RBT Case Manager's work closely with our patients to provide an unparalleled level of service through compassionate and knowledgeable care, in combination with the intensive nature of our individualized program. EBH was created with the mission of empowering families by providing the most effective Applied Behavior Analysis (ABA) services to ensure that learners with autism and other developmental disabilities reach their maximum potential. Come join our team! Duties and Responsibilities: Engage in patient-related BACB-approved activities with BCBA oversight to develop hands-on clinical skills for the patient's case assigned to manage (Case assignments will range from 3-4 patients at a time) Assist the BCBA and lead caregiver training Maintain professional boundaries with caregivers and communicate effectively using parent-friendly communication Develop and write individualized skill acquisition programs that tie back to the DSM Write behavior intervention plans Evaluate risk and crisis management Conduct initial and follow-up assessments and indirect assessments Develop and write initial treatment plans Update treatment plans following best practice and insurance guidelines Conduct descriptive and functional analyses as part of functional assessment Answer questions of other technicians regarding specific ABA terminology or procedures Assist in staff trainings through presentations on conference and research material Provide direct Applied Behavior Analysis services to patients as needed Other duties as assigned Perks: 28 days of paid time off annually Monday-Friday 8 AM-4 PM schedule No evenings or weekends Medical, Dental, Vision benefits offered 401K option available Employee Referral Program - Bonus opportunities up to $2500 Performance reviews every 6 months with the opportunity for compensation increases Paid In Clinic Training Dedicated teams to support each clinic - Clinical, Quality, and Operations Paid supervision towards BCBA certification Individualized clinical support & training given by our Clinical Training Managers and Senior BCBAs for RBTs looking to become BCBAs Collaborative, Supportive, & Rewarding Company Culture Requirements: Competencies: Excellent Organizational Skills Problem-Solving Ethics and Values Action-oriented Excellent Written and Verbal Communication Skills Attention to Detail Education and Experience Required: Must have RBT certification Must be enrolled in a Verified Course Sequence as identified by ABAI as suitable for BCBA certification Completed or accrued 80% of BACB required experience hours Experience working with children between the ages of 18 months to 12 years old Willingness to be trained on the principles of ABA Works cooperatively with other professionals Empower Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionShelter Case Aide Crisis Center of Comal County Department: Shelter Program | Status: Non-Exempt Make a Difference-Every Shift At the Crisis Center of Comal County, our mission is to embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives. We are seeking a compassionate, service-driven Shelter Case Aide to join our Shelter Program team and play a vital role in providing safety, dignity, and hope to individuals and families experiencing domestic violence, sexual assault, and homelessness. This position is ideal for someone who leads with empathy, thrives in a fast-paced environment, and believes deeply in walking alongside survivors during moments of crisis and transition. About the Role The Shelter Case Aide is a servant-minded advocate who supports the daily needs of shelter clients while helping create a warm, safe, and trauma-informed environment. This role provides direct care, crisis intervention, intake support, and ongoing advocacy, working closely with shelter leadership and case management staff. The ideal candidate is a thoughtful problem-solver who looks for ways to say “yes,” communicates openly with supervisors, and values continuous learning and professional growth. Key Responsibilities Work a flexible schedule, including day, evening, weekend, overnight, and holiday shifts Respond to crisis calls with empathy, professionalism, and trauma-informed care Provide safety planning and basic family violence education to callers and shelter residents Support emergency shelter intakes and coordinate transportation for incoming clients Provide ongoing crisis intervention and emotional support to shelter residents Safely operate shelter vehicles (including a van and 14-passenger bus) for client transportation and shelter needs Assist clients with daily and weekly goal-setting in coordination with the Case Manager Help maintain organized, welcoming common spaces and supply areas Support smooth shelter operations, including adherence to policies and daily schedules Assist with client activities, appointments, and group meetings Ensure meals are available to all shelter residents and assist with meal preparation as needed Maintain accurate, timely client documentation and reports Participate actively in staff meetings and case reviews Uphold strict confidentiality and the agency's mission, vision, and values at all times Qualifications Required: High school diploma or GED Proficiency with Microsoft Office 365 and database documentation Valid Texas driver's license and proof of automobile insurance Ability to obtain First Aid and CPR certification (agency-supported after hire) Preferred: Some college coursework; Bachelor's degree in Social Work or related field 1-2 years of experience in a social service or crisis-response environment Knowledge of crisis intervention, family violence dynamics, and trauma-informed care Experience working with unhoused populations Bilingual in Spanish Why Join the Crisis Center of Comal County? Be part of a mission-driven nonprofit making real, life-changing impact Work alongside a compassionate, collaborative team Gain meaningful experience in crisis response and survivor advocacy Grow professionally through feedback, training, and hands-on service If you are called to serve others with compassion, respect, and purpose-and want your work to truly matter-we encourage you to apply. The Crisis Center of Comal County is an equal opportunity employer.

*** MUST RESIDE IN AUSTIN, TX AREA*** JOB PURPOSE: The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Coordinate referrals, service planning and documentation of services for assigned caseload. Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all deadlines required by program supervisor and partners. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Maintain a minimum number of weekly contacts with clients. Engage and involve client in the casework process. Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Participate in weekly case staffing with case managers. Maintain confidentiality in all areas of the service population and program operations. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Required- 4-year bachelors or undergraduate degree from an accredited Program/university, preferably in one of the following areas: Social Work, Psychology, Criminal Justice, Sociology or related field of study. Preferred- Graduate degree from accredited program/university in a related field. EXPERIENCE: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in working in a social or public service environment with case management experience. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation,or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.

**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. **Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.** **Position Summary** The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth. **Key Responsibilities** + Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. + Execute customer retention strategies to maintain and grow existing accounts. + Build and maintain value-based relationships with current customers, driving increased utilization of products and services. + Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. + Accurately document customer interactions, updates, and value-based activities in the CRM. + Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. + Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. + Maintain assigned company equipment and assets. + Submit required reports and documentation accurately and on time. + Meet or exceed assigned performance goals. + Support meetings, conferences, and trade shows as needed. + Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. + Maintain a primary focus on case management. **Required Qualifications** + Bachelor's degree required. + Minimum of three years of account management or customer-facing experience. + Strong problem-solving and decision-making skills. + Understanding of clinic-based business practices. + Ability to learn proprietary software. + Excellent written and verbal communication skills. + Strong organizational, interpersonal, and collaboration skills. + Valid driver's license and reliable transportation. + Successful completion of pre-employment requirements. **Preferred Qualifications** + Experience in pharma, medical device, or diagnostics. + Oncology experience. **Physical Demands** + Ability to sit or stand for extended periods. + Ability to lift routine office materials. **Additional Information** + Periodic travel required, including possible evenings, weekends, or holidays. **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.