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Case manager vs case manager supervisor

The differences between case managers and case manager supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a case manager, becoming a case manager supervisor takes usually requires 4-6 years. Additionally, a case manager supervisor has an average salary of $51,023, which is higher than the $43,118 average annual salary of a case manager.

The top three skills for a case manager include social work, patients and community resources. The most important skills for a case manager supervisor are customer service, safety procedures, and payroll.

Case manager vs case manager supervisor overview

Case ManagerCase Manager Supervisor
Yearly salary$43,118$51,023
Hourly rate$20.73$24.53
Growth rate9%9%
Number of jobs84,959157,633
Job satisfaction4.5-
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 42%
Average age4543
Years of experience46

What does a case manager do?

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

What does a case manager supervisor do?

The job of case manager supervisors is to supervise case managers in clinical healthcare facilities or social work organizations. They usually work for organizations providing services for people with disabilities, the homeless, and other people in need. Their roles and responsibilities include maintaining client files, coordinating available services, and supporting and monitoring the case management staff's performance. To be a case manager supervisor, you should be compassionate, have a critical thinking mind, and leadership and communication skills. You also need to be able to adapt to every situation.

Case manager vs case manager supervisor salary

Case managers and case manager supervisors have different pay scales, as shown below.

Case ManagerCase Manager Supervisor
Average salary$43,118$51,023
Salary rangeBetween $30,000 And $61,000Between $34,000 And $74,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateNew HampshireMassachusetts
Best paying companyWellpathUrban Resources
Best paying industryInsuranceNon Profits

Differences between case manager and case manager supervisor education

There are a few differences between a case manager and a case manager supervisor in terms of educational background:

Case ManagerCase Manager Supervisor
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 42%
Most common majorPsychologyBusiness
Most common collegeCalifornia State University - Long BeachUniversity of Pennsylvania

Case manager vs case manager supervisor demographics

Here are the differences between case managers' and case manager supervisors' demographics:

Case ManagerCase Manager Supervisor
Average age4543
Gender ratioMale, 23.4% Female, 76.6%Male, 52.8% Female, 47.2%
Race ratioBlack or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.8% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage15%9%

Differences between case manager and case manager supervisor duties and responsibilities

Case manager example responsibilities.

  • Manage all programs operations in accordance with HRA and industry regulations, agency policies and HIPAA guidelines.
  • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
  • Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
  • Practice cognitive behavioral, DBT, motivational enhancement and structural family therapy.
  • Practice excellent customer service and build meaningful, professional relationships with families and patients.
  • Facilitate vocational rehabilitation and relate community services.
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Case manager supervisor example responsibilities.

  • Design and implement case management/outreach and for manage Medicare and Medicaid products.
  • Manage all issues utilizing a ticketing system, while monitoring outage events from start to resolution with consistent management notification.
  • Instruct CPR refresher training for medical personnel.
  • Lead client specific projects, create and update excel spreadsheets and PowerPoint presentations.
  • Assist clients with obtaining entitlement benefits for example, attend re-certification hearings and provide advocacy at Medicaid and other HMO offices.
  • Master skills necessary to troubleshoot and repair electrical and mechanical equipment to the component level, recognize as a technical expert.
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Case manager vs case manager supervisor skills

Common case manager skills
  • Social Work, 17%
  • Patients, 14%
  • Community Resources, 7%
  • Substance Abuse, 6%
  • Crisis Intervention, 5%
  • Rehabilitation, 5%
Common case manager supervisor skills
  • Customer Service, 20%
  • Safety Procedures, 18%
  • Payroll, 8%
  • Mental Health, 7%
  • Substance Abuse, 4%
  • Community Resources, 3%

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