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Case manager vs health care coordinator

The differences between case managers and health care coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a case manager, becoming a health care coordinator takes usually requires 1-2 years. Additionally, a health care coordinator has an average salary of $43,411, which is higher than the $43,118 average annual salary of a case manager.

The top three skills for a case manager include social work, patients and community resources. The most important skills for a health care coordinator are patients, social work, and home health.

Case manager vs health care coordinator overview

Case ManagerHealth Care Coordinator
Yearly salary$43,118$43,411
Hourly rate$20.73$20.87
Growth rate9%6%
Number of jobs84,959146,649
Job satisfaction4.5-
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 52%
Average age4544
Years of experience42

What does a case manager do?

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

What does a health care coordinator do?

As the health care coordinator, they are mostly assigned at the front desk to assist you through your appointment, help you fill out medical forms, answers your questions, and reach out to your insurance provider to determine payment options. They help patients to feel confident in the process and get organized. They also consult and work with other health care providers to book appointments and note treatment plans. Moreover, they do complex tasks, including facilitating, ensuring treatment plans are successfully done, and help the care team with recommended care.

Case manager vs health care coordinator salary

Case managers and health care coordinators have different pay scales, as shown below.

Case ManagerHealth Care Coordinator
Average salary$43,118$43,411
Salary rangeBetween $30,000 And $61,000Between $32,000 And $57,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNew HampshireNew York
Best paying companyWellpathHealth Alliance
Best paying industryInsuranceInsurance

Differences between case manager and health care coordinator education

There are a few differences between a case manager and a health care coordinator in terms of educational background:

Case ManagerHealth Care Coordinator
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 52%
Most common majorPsychologyNursing
Most common collegeCalifornia State University - Long BeachUniversity of Pennsylvania

Case manager vs health care coordinator demographics

Here are the differences between case managers' and health care coordinators' demographics:

Case ManagerHealth Care Coordinator
Average age4544
Gender ratioMale, 23.4% Female, 76.6%Male, 16.0% Female, 84.0%
Race ratioBlack or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.3% Hispanic or Latino, 9.8% Asian, 9.0% White, 66.4% American Indian and Alaska Native, 0.4%
LGBT Percentage15%9%

Differences between case manager and health care coordinator duties and responsibilities

Case manager example responsibilities.

  • Manage all programs operations in accordance with HRA and industry regulations, agency policies and HIPAA guidelines.
  • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
  • Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
  • Practice cognitive behavioral, DBT, motivational enhancement and structural family therapy.
  • Practice excellent customer service and build meaningful, professional relationships with families and patients.
  • Facilitate vocational rehabilitation and relate community services.
  • Show more

Health care coordinator example responsibilities.

  • Manage client accounts making sure they are up to date and within Medicare guidelines.
  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Expand use of Medicare and Medicaid benefits for services not previously utilize including researching and contracting with outside vendors.
  • Establish patient referral sources from business relationships and educate facility staff to identify patients that would benefit from home health services.
  • Utilize CPR certification skills when need.
  • Help assist residents with ADL's.
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Case manager vs health care coordinator skills

Common case manager skills
  • Social Work, 17%
  • Patients, 14%
  • Community Resources, 7%
  • Substance Abuse, 6%
  • Crisis Intervention, 5%
  • Rehabilitation, 5%
Common health care coordinator skills
  • Patients, 17%
  • Social Work, 11%
  • Home Health, 11%
  • Mental Health, 6%
  • Behavioral Health, 6%
  • Patient Care, 5%

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