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Certified technician vs service technician

The differences between certified technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a certified technician, becoming a service technician takes usually requires 6-12 months. Additionally, a certified technician has an average salary of $52,208, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a certified technician include A+, patients and patient care. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Certified technician vs service technician overview

Certified TechnicianService Technician
Yearly salary$52,208$40,379
Hourly rate$25.10$19.41
Growth rate1%8%
Number of jobs140,083254,533
Job satisfaction--
Most common degreeBachelor's Degree, 33%Associate Degree, 29%
Average age4044
Years of experience212

What does a certified technician do?

Certified technicians are technical professionals who perform technical tasks in the fields of applied science or engineering technology. These technicians are required to demonstrate their customer service skills and problem-solving abilities by resolving issues of customers immediately and efficiently. They must follow the dealership standards when performing work specified to maintenance and repair orders. They are required to work directly with customers to maximize equitable profitability for both the organization and their customers. Certified technicians must also possess detailed knowledge and experience in automobile mechanical works.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Certified technician vs service technician salary

Certified technicians and service technicians have different pay scales, as shown below.

Certified TechnicianService Technician
Average salary$52,208$40,379
Salary rangeBetween $32,000 And $84,000Between $28,000 And $57,000
Highest paying CitySeattle, WARichmond, CA
Highest paying stateWashingtonHawaii
Best paying companyConnor GroupIBM
Best paying industry-Technology

Differences between certified technician and service technician education

There are a few differences between a certified technician and a service technician in terms of educational background:

Certified TechnicianService Technician
Most common degreeBachelor's Degree, 33%Associate Degree, 29%
Most common majorAutomotive TechnologyBusiness
Most common college--

Certified technician vs service technician demographics

Here are the differences between certified technicians' and service technicians' demographics:

Certified TechnicianService Technician
Average age4044
Gender ratioMale, 75.3% Female, 24.7%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 9.7% Unknown, 4.2% Hispanic or Latino, 18.8% Asian, 5.0% White, 61.5% American Indian and Alaska Native, 0.8%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage2%1%

Differences between certified technician and service technician duties and responsibilities

Certified technician example responsibilities.

  • Lead and architect MDM migration from Sybase Afaria to Airwatch.
  • Manage a crew of 5 service technicians, providing repair and maintenance services for all HVAC.
  • Attain and maintain advanced level ASE certification.
  • Manage daily repair activities for high-volume Honda repair facility.
  • Oil changes top and bottom side transmission services ac services engine flush and license inspector.
  • Utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing and heating and cooling systems.
  • Show more

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Certified technician vs service technician skills

Common certified technician skills
  • A+, 45%
  • Patients, 13%
  • Patient Care, 8%
  • Diagnosis, 5%
  • Customer Service, 2%
  • Customer Satisfaction, 2%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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