Collections director vs collections manager

The differences between collections directors and collections managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a collections director and a collections manager. Additionally, a collections director has an average salary of $73,243, which is higher than the $59,529 average annual salary of a collections manager.

The top three skills for a collections director include oversight, process improvement and collection process. The most important skills for a collections manager are customer service, collection management, and portfolio.

Collections director vs collections manager overview

	Collections Director	Collections Manager
Yearly salary	$73,243	$59,529
Hourly rate	$35.21	$28.62
Growth rate	17%	17%
Number of jobs	8,957	44,553
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	8	8

Collections director vs collections manager salary

Collections directors and collections managers have different pay scales, as shown below.

	Collections Director	Collections Manager
Average salary	$73,243	$59,529
Salary range	Between $43,000 And $122,000	Between $42,000 And $83,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	New York
Best paying company	WKYU	Amazon
Best paying industry	Technology	Health Care

Differences between collections director and collections manager education

There are a few differences between a collections director and a collections manager in terms of educational background:

	Collections Director	Collections Manager
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Collections director vs collections manager demographics

Here are the differences between collections directors' and collections managers' demographics:

	Collections Director	Collections Manager
Average age	46	46
Gender ratio	Male, 55.1% Female, 44.9%	Male, 50.8% Female, 49.2%
Race ratio	Black or African American, 7.8% Unknown, 4.1% Hispanic or Latino, 15.1% Asian, 7.3% White, 65.3% American Indian and Alaska Native, 0.3%	Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.5% Asian, 7.3% White, 64.7% American Indian and Alaska Native, 0.3%
LGBT Percentage	11%	11%

Differences between collections director and collections manager duties and responsibilities

Collections director example responsibilities.

Achieve goal a year ahead of schedule, reducing DSO's from a steady 59 days to 43 days.
Manage team through budget/business plans with oversight responsibility to department objectives.
Credit and collection duties to maintain appropriate DSO levels.
Perform collections activities on delinquent loan accounts to include repossessions, foreclosures, bankruptcy proceedings, and disposition of repossess assets.
Supervise the project to move the majority of vendors and customers to ACH transactions.
Initial collections experience; develop communication and negotiation skills while quickly progressing through various departments specializing in different financial areas.

Collections manager example responsibilities.

Achieve 182 FTE save, and annual net saving of $2.8MM
Manage Medicaid accounts in effort to receive payment from them.
Manage self pay and Medicaid pending collections throughout the southeast region.
Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.

Collections director vs collections manager skills

Common collections director skills

Oversight, 13%
Process Improvement, 8%
Collection Process, 7%
Customer Service, 6%
Financial Statements, 5%
Cash Flow, 5%

Common collections manager skills

Customer Service, 15%
Collection Management, 9%
Portfolio, 7%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%

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Executive Management Industry
Collections Director
Collections Director vs Collections Manager

Updated January 8, 2025

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