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Collections director vs credit manager

The differences between collections directors and credit managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a collections director and a credit manager. Additionally, a collections director has an average salary of $73,243, which is higher than the $68,583 average annual salary of a credit manager.

The top three skills for a collections director include oversight, process improvement and collection process. The most important skills for a credit manager are customer service, financial statements, and credit card.

Collections director vs credit manager overview

Collections DirectorCredit Manager
Yearly salary$73,243$68,583
Hourly rate$35.21$32.97
Growth rate17%17%
Number of jobs8,95763,898
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 67%
Average age4646
Years of experience88

Collections director vs credit manager salary

Collections directors and credit managers have different pay scales, as shown below.

Collections DirectorCredit Manager
Average salary$73,243$68,583
Salary rangeBetween $43,000 And $122,000Between $39,000 And $119,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkOregon
Best paying companyWKYUMicrosoft
Best paying industryTechnologyFinance

Differences between collections director and credit manager education

There are a few differences between a collections director and a credit manager in terms of educational background:

Collections DirectorCredit Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Collections director vs credit manager demographics

Here are the differences between collections directors' and credit managers' demographics:

Collections DirectorCredit Manager
Average age4646
Gender ratioMale, 55.1% Female, 44.9%Male, 53.9% Female, 46.1%
Race ratioBlack or African American, 7.8% Unknown, 4.1% Hispanic or Latino, 15.1% Asian, 7.3% White, 65.3% American Indian and Alaska Native, 0.3%Black or African American, 7.9% Unknown, 4.1% Hispanic or Latino, 15.3% Asian, 7.8% White, 64.5% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between collections director and credit manager duties and responsibilities

Collections director example responsibilities.

  • Achieve goal a year ahead of schedule, reducing DSO's from a steady 59 days to 43 days.
  • Manage team through budget/business plans with oversight responsibility to department objectives.
  • Credit and collection duties to maintain appropriate DSO levels.
  • Perform collections activities on delinquent loan accounts to include repossessions, foreclosures, bankruptcy proceedings, and disposition of repossess assets.
  • Supervise the project to move the majority of vendors and customers to ACH transactions.
  • Initial collections experience; develop communication and negotiation skills while quickly progressing through various departments specializing in different financial areas.

Credit manager example responsibilities.

  • Manage treasury department including all cash management, bank relationships, and debt negotiations.
  • Manage an initiative to move customers from checks to ACH with CTX or EDI remittances.
  • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
  • Launch the new SBA lending and residential mortgage lending programs.
  • Complete loan workouts and restructures on SBA 504 and LIHTC multifamily loans.
  • Leverage GBM using features generate on Experian's tradeline data through unsupervise learning tool Khiops.
  • Show more

Collections director vs credit manager skills

Common collections director skills
  • Oversight, 13%
  • Process Improvement, 8%
  • Collection Process, 7%
  • Customer Service, 6%
  • Financial Statements, 5%
  • Cash Flow, 5%
Common credit manager skills
  • Customer Service, 16%
  • Financial Statements, 9%
  • Credit Card, 5%
  • Credit Risk, 5%
  • Credit Policy, 5%
  • Customer Accounts, 4%

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