Collections specialist vs collections coordinator

Differences between collections specialist and collections coordinator duties and responsibilities

Collections specialist example responsibilities.

• Manage university A/R processes and enforce tuition payment policy.
• Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
• Review denied Medicare and Maine Medicaid insurance claims for accuracy.
• Analyze hospital insurance claims of individual patients for errors and contact major insurance carriers for claims dispute resolution.
• Analyze accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
• Possess effective persuasion and negotiation skills, excellent interpersonal and communications skills with the ability to deliver quality customer service.
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Collections coordinator example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
• Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
• Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
• Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
• Submit insurance appeals and provider disputes when necessary.
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