Collector vs collections coordinator

Differences between collector and collections coordinator duties and responsibilities

Collector example responsibilities.

• Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
• Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
• Provide excellent customer service while following HIPPA confidentiality laws.
Show more

Collections coordinator example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
• Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
• Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
• Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
• Submit insurance appeals and provider disputes when necessary.
Show more