Collector vs data collector

The differences between collectors and data collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector and a data collector. Additionally, a data collector has an average salary of $35,626, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a collector include patients, customer service and payment arrangements. The most important skills for a data collector are audit type, grocery store, and retail store.

Collector vs data collector overview

	Collector	Data Collector
Yearly salary	$34,872	$35,626
Hourly rate	$16.77	$17.13
Growth rate	-8%	-8%
Number of jobs	23,948	80,812
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	12	12

What does a collector do?

Collectors are responsible for monitoring and providing immediate actions for client accounts with overdue payments. Collectors must be able to contact clients through phone or e-mail. A collector's duty also includes negotiating on payment procedures and offering repayment plans and alternative payment solutions to free the debt. Collectors need to document any agreements made to the client, updating and verifying contact information, resolving account discrepancies and client complaints, and report escalated concerns to the management.

What does a data collector do?

A data collector is responsible for providing accurate and adequate information needed for business purposes and lead generation. Data collectors must have excellent knowledge of the data processing procedures, especially on updating information on the database, conducting web research, and revising statistical data as needed. They also perform related administrative and clerical duties, such as responding to customers' inquiries and concerns, writing reports, tracking business transactions, and creating business presentations. A data collector should be detail-oriented, doing tasks under minimal supervision, and complying with management deadlines.

Collector vs data collector salary

Collectors and data collectors have different pay scales, as shown below.

	Collector	Data Collector
Average salary	$34,872	$35,626
Salary range	Between $27,000 And $44,000	Between $31,000 And $40,000
Highest paying City	Los Angeles, CA	Washington, DC
Highest paying state	Alaska	California
Best paying company	Uline	EDC
Best paying industry	Finance	Government

Differences between collector and data collector education

There are a few differences between a collector and a data collector in terms of educational background:

	Collector	Data Collector
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Collector vs data collector demographics

Here are the differences between collectors' and data collectors' demographics:

	Collector	Data Collector
Average age	46	46
Gender ratio	Male, 36.0% Female, 64.0%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.1% Hispanic or Latino, 20.5% Asian, 3.7% White, 57.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector and data collector duties and responsibilities

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

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Data collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Collect from all insurances (HMO, PPO, and MEDICARE).
Attend trainings and abide by HIPAA regulations.
Collect from insurance companies (PPO and Medicare).
Execute database queries in SQL in response to client requests.
Collect pricing information in grocery, office, pet and mass retailers

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Collector vs data collector skills

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%

Common data collector skills

Audit Type, 31%
Grocery Store, 17%
Retail Store, 16%
UPC, 10%
PET, 8%
Inter-Rater Reliability, 2%

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Updated January 8, 2025

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