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Collector vs debt collector

The differences between collectors and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector and a debt collector. Additionally, a collector has an average salary of $34,872, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for a collector include patients, customer service and payment arrangements. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Collector vs debt collector overview

CollectorDebt Collector
Yearly salary$34,872$33,865
Hourly rate$16.77$16.28
Growth rate-8%-8%
Number of jobs23,94823,385
Job satisfaction--
Most common degreeBachelor's Degree, 31%High School Diploma, 34%
Average age4646
Years of experience1212

What does a collector do?

Collectors are responsible for monitoring and providing immediate actions for client accounts with overdue payments. Collectors must be able to contact clients through phone or e-mail. A collector's duty also includes negotiating on payment procedures and offering repayment plans and alternative payment solutions to free the debt. Collectors need to document any agreements made to the client, updating and verifying contact information, resolving account discrepancies and client complaints, and report escalated concerns to the management.

What does a debt collector do?

Debt collectors are also known as collection agencies and are responsible for recovering past due debts. Most of them are hired by companies to collect debt either for a fee or a percentage of the total amount recovered. Also, some debt collectors buy delinquent debts at a discount and seek to collect the debt's full amount. They have many strategies to collect debts, including calling debtor's phones, sending letters, and even visiting them at their home. However, if debtors fail to pay their due, debt collectors can either update the debtor's credit report or sue them over debt. Once sued and debtors ignore court hearings and lose by default, results could either be garnishment on debtor'debtors' wages or levies on their bank.

Collector vs debt collector salary

Collectors and debt collectors have different pay scales, as shown below.

CollectorDebt Collector
Average salary$34,872$33,865
Salary rangeBetween $27,000 And $44,000Between $26,000 And $43,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateAlaskaCalifornia
Best paying companyUlineMayor Ethan Berkowitz
Best paying industryFinanceConstruction

Differences between collector and debt collector education

There are a few differences between a collector and a debt collector in terms of educational background:

CollectorDebt Collector
Most common degreeBachelor's Degree, 31%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Collector vs debt collector demographics

Here are the differences between collectors' and debt collectors' demographics:

CollectorDebt Collector
Average age4646
Gender ratioMale, 36.0% Female, 64.0%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between collector and debt collector duties and responsibilities

Collector example responsibilities.

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
  • Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
  • Provide excellent customer service while following HIPPA confidentiality laws.
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Debt collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
  • Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
  • File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
  • Maintain security and confidentiality of company and client information, following FDCPA regulations.
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Collector vs debt collector skills

Common collector skills
  • Patients, 14%
  • Customer Service, 10%
  • Payment Arrangements, 10%
  • Excellent Interpersonal, 9%
  • Delinquent Accounts, 8%
  • Student Loans, 5%
Common debt collector skills
  • Customer Service, 9%
  • Outbound Calls, 9%
  • Payment Arrangements, 8%
  • Delinquent Accounts, 8%
  • Credit Card Payments, 6%
  • FDCPA, 5%

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