Collector lead vs account specialist

The differences between collector leads and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector lead and an account specialist. Additionally, a collector lead has an average salary of $99,625, which is higher than the $42,586 average annual salary of an account specialist.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for an account specialist are customer service, patients, and account management.

Collector lead vs account specialist overview

	Collector Lead	Account Specialist
Yearly salary	$99,625	$42,586
Hourly rate	$47.90	$20.47
Growth rate	-8%	-8%
Number of jobs	6,919	116,010
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 54%
Average age	46	46
Years of experience	12	12

Collector lead vs account specialist salary

Collector leads and account specialists have different pay scales, as shown below.

	Collector Lead	Account Specialist
Average salary	$99,625	$42,586
Salary range	Between $63,000 And $155,000	Between $28,000 And $62,000
Highest paying City	San Francisco, CA	Washington, DC
Highest paying state	Connecticut	Virginia
Best paying company	Accenture	Microsoft
Best paying industry	-	Finance

Differences between collector lead and account specialist education

There are a few differences between a collector lead and an account specialist in terms of educational background:

	Collector Lead	Account Specialist
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Collector lead vs account specialist demographics

Here are the differences between collector leads' and account specialists' demographics:

	Collector Lead	Account Specialist
Average age	46	46
Gender ratio	Male, 40.5% Female, 59.5%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%	Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector lead and account specialist duties and responsibilities

Collector lead example responsibilities.

Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
Coordinate monthly inter-company A/R position with multiple operating units around the world.
Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.

Account specialist example responsibilities.

Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
Monitor CMS and real time aux codes.

Collector lead vs account specialist skills

Common collector lead skills

Customer Service, 16%
Collection Calls, 9%
Payment Arrangements, 7%
Credit Card Accounts, 6%
Delinquent Accounts, 6%
Outbound Calls, 5%

Common account specialist skills

Customer Service, 25%
Patients, 13%
Account Management, 6%
PowerPoint, 4%
Data Entry, 4%
Catheter, 3%