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Collector lead vs collections manager

The differences between collector leads and collections managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a collector lead, becoming a collections manager takes usually requires 6-8 years. Additionally, a collector lead has an average salary of $99,625, which is higher than the $59,529 average annual salary of a collections manager.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for a collections manager are customer service, collection management, and portfolio.

Collector lead vs collections manager overview

Collector LeadCollections Manager
Yearly salary$99,625$59,529
Hourly rate$47.90$28.62
Growth rate-8%17%
Number of jobs6,91944,553
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 51%
Average age4646
Years of experience128

Collector lead vs collections manager salary

Collector leads and collections managers have different pay scales, as shown below.

Collector LeadCollections Manager
Average salary$99,625$59,529
Salary rangeBetween $63,000 And $155,000Between $42,000 And $83,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateConnecticutNew York
Best paying companyAccentureAmazon
Best paying industry-Health Care

Differences between collector lead and collections manager education

There are a few differences between a collector lead and a collections manager in terms of educational background:

Collector LeadCollections Manager
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college-Stanford University

Collector lead vs collections manager demographics

Here are the differences between collector leads' and collections managers' demographics:

Collector LeadCollections Manager
Average age4646
Gender ratioMale, 40.5% Female, 59.5%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.5% Asian, 7.3% White, 64.7% American Indian and Alaska Native, 0.3%
LGBT Percentage8%11%

Differences between collector lead and collections manager duties and responsibilities

Collector lead example responsibilities.

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
  • Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
  • Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
  • Coordinate monthly inter-company A/R position with multiple operating units around the world.
  • Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.
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Collections manager example responsibilities.

  • Achieve 182 FTE save, and annual net saving of $2.8MM
  • Manage Medicaid accounts in effort to receive payment from them.
  • Manage self pay and Medicaid pending collections throughout the southeast region.
  • Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
  • Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
  • Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
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Collector lead vs collections manager skills

Common collector lead skills
  • Customer Service, 16%
  • Collection Calls, 9%
  • Payment Arrangements, 7%
  • Credit Card Accounts, 6%
  • Delinquent Accounts, 6%
  • Outbound Calls, 5%
Common collections manager skills
  • Customer Service, 15%
  • Collection Management, 9%
  • Portfolio, 7%
  • FDCPA, 5%
  • Delinquent Accounts, 4%
  • Credit Card, 4%

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