Collector lead vs collector

The differences between collector leads and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector lead and a collector. Additionally, a collector lead has an average salary of $99,625, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for a collector are patients, customer service, and payment arrangements.

Collector lead vs collector overview

	Collector Lead	Collector
Yearly salary	$99,625	$34,872
Hourly rate	$47.90	$16.77
Growth rate	-8%	-8%
Number of jobs	6,919	23,948
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 31%
Average age	46	46
Years of experience	12	12

Collector lead vs collector salary

Collector leads and collectors have different pay scales, as shown below.

	Collector Lead	Collector
Average salary	$99,625	$34,872
Salary range	Between $63,000 And $155,000	Between $27,000 And $44,000
Highest paying City	San Francisco, CA	Los Angeles, CA
Highest paying state	Connecticut	Alaska
Best paying company	Accenture	Uline
Best paying industry	-	Finance

Differences between collector lead and collector education

There are a few differences between a collector lead and a collector in terms of educational background:

	Collector Lead	Collector
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Collector lead vs collector demographics

Here are the differences between collector leads' and collectors' demographics:

	Collector Lead	Collector
Average age	46	46
Gender ratio	Male, 40.5% Female, 59.5%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector lead and collector duties and responsibilities

Collector lead example responsibilities.

Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
Coordinate monthly inter-company A/R position with multiple operating units around the world.
Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

Collector lead vs collector skills

Common collector lead skills

Customer Service, 16%
Collection Calls, 9%
Payment Arrangements, 7%
Credit Card Accounts, 6%
Delinquent Accounts, 6%
Outbound Calls, 5%

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%