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Collector lead vs debt collector

The differences between collector leads and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector lead and a debt collector. Additionally, a collector lead has an average salary of $99,625, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Collector lead vs debt collector overview

Collector LeadDebt Collector
Yearly salary$99,625$33,865
Hourly rate$47.90$16.28
Growth rate-8%-8%
Number of jobs6,91923,385
Job satisfaction--
Most common degreeBachelor's Degree, 39%High School Diploma, 34%
Average age4646
Years of experience1212

Collector lead vs debt collector salary

Collector leads and debt collectors have different pay scales, as shown below.

Collector LeadDebt Collector
Average salary$99,625$33,865
Salary rangeBetween $63,000 And $155,000Between $26,000 And $43,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyAccentureMayor Ethan Berkowitz
Best paying industry-Construction

Differences between collector lead and debt collector education

There are a few differences between a collector lead and a debt collector in terms of educational background:

Collector LeadDebt Collector
Most common degreeBachelor's Degree, 39%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Collector lead vs debt collector demographics

Here are the differences between collector leads' and debt collectors' demographics:

Collector LeadDebt Collector
Average age4646
Gender ratioMale, 40.5% Female, 59.5%Male, 30.7% Female, 69.3%
Race ratioBlack or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between collector lead and debt collector duties and responsibilities

Collector lead example responsibilities.

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
  • Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
  • Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
  • Coordinate monthly inter-company A/R position with multiple operating units around the world.
  • Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.
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Debt collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Work with FHA, obama programs at the time.
  • Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
  • Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
  • File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
  • Maintain security and confidentiality of company and client information, following FDCPA regulations.
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Collector lead vs debt collector skills

Common collector lead skills
  • Customer Service, 16%
  • Collection Calls, 9%
  • Payment Arrangements, 7%
  • Credit Card Accounts, 6%
  • Delinquent Accounts, 6%
  • Outbound Calls, 5%
Common debt collector skills
  • Customer Service, 9%
  • Outbound Calls, 9%
  • Payment Arrangements, 8%
  • Delinquent Accounts, 8%
  • Credit Card Payments, 6%
  • FDCPA, 5%

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