Collector lead vs senior collector

The differences between collector leads and senior collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector lead and a senior collector. Additionally, a collector lead has an average salary of $99,625, which is higher than the $85,626 average annual salary of a senior collector.

The top three skills for a collector lead include customer service, collection calls and payment arrangements. The most important skills for a senior collector are customer service, payment arrangements, and past due accounts.

Collector lead vs senior collector overview

	Collector Lead	Senior Collector
Yearly salary	$99,625	$85,626
Hourly rate	$47.90	$41.17
Growth rate	-8%	-8%
Number of jobs	6,919	5,614
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 41%
Average age	46	46
Years of experience	12	12

Collector lead vs senior collector salary

Collector leads and senior collectors have different pay scales, as shown below.

	Collector Lead	Senior Collector
Average salary	$99,625	$85,626
Salary range	Between $63,000 And $155,000	Between $50,000 And $145,000
Highest paying City	San Francisco, CA	-
Highest paying state	Connecticut	-
Best paying company	Accenture	-
Best paying industry	-	-

Differences between collector lead and senior collector education

There are a few differences between a collector lead and a senior collector in terms of educational background:

	Collector Lead	Senior Collector
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Collector lead vs senior collector demographics

Here are the differences between collector leads' and senior collectors' demographics:

	Collector Lead	Senior Collector
Average age	46	46
Gender ratio	Male, 40.5% Female, 59.5%	Male, 40.1% Female, 59.9%
Race ratio	Black or African American, 11.7% Unknown, 4.1% Hispanic or Latino, 21.2% Asian, 3.7% White, 58.8% American Indian and Alaska Native, 0.5%	Black or African American, 13.4% Unknown, 4.1% Hispanic or Latino, 20.9% Asian, 3.7% White, 57.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector lead and senior collector duties and responsibilities

Collector lead example responsibilities.

Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Assist department manager in hiring & training new team members on company expectations & FDCPA laws.
Exceed monthly goals set by the client while following all guidelines with state laws and FDCPA.
Complete monthly A/R account reconciliations with minimal reconciling items requiring resolution.
Coordinate monthly inter-company A/R position with multiple operating units around the world.
Utilize communication and negotiation skills to understand the customer s specific situation and assist them with determining the best repayment solution.

Senior collector example responsibilities.

Accomplish the above in compliance with HIPAA regulations.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Record CPT codes and ICD-9 codes on billing forms.
Develop and pursue collection strategies to reduce the DSO.
Process credit cards, purchase cards, ACH payments.
Used the Medicaid web portal to check claim status and eligibility.

Collector lead vs senior collector skills

Common collector lead skills

Customer Service, 16%
Collection Calls, 9%
Payment Arrangements, 7%
Credit Card Accounts, 6%
Delinquent Accounts, 6%
Outbound Calls, 5%

Common senior collector skills

Customer Service, 16%
Payment Arrangements, 13%
Past Due Accounts, 6%
Debt Repayment, 5%
Loss Mitigation, 5%
FDCPA, 4%