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Collector jobs in Puerto Rico

- 15 jobs
  • Collector 2

    Baylor Scott & White Health 4.5company rating

    Collector job in San Juan, PR

    The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **SALARY** The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $16.1 hourly 2d ago
  • Manager, Customer Experience, Collections and Remarketing

    Toyota Motor Company 4.8company rating

    Collector job in San Juan, PR

    Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. Job Summary Responsible for the Retail Customer Experience, Collections, Insurance and Remarketing Departments. Ensure effective, efficient, and customer-oriented handling of communications with customers. Achieve assigned goals and objectives in accordance with strategic plans through the effective management of Department Supervisors and Team Members. The position includes evaluating and managing supplier performance in these areas to guarantee compliance with service-level agreements, optimize cost efficiency, and maintain high-quality standards. Provide leadership, vision, insight, and motivation. Translate TFS strategies and goals to team members to ensure clear line of sight between individual efforts and organizational performance. Ensure that budget is adhered to, policies are implemented, and department goals and objectives are met. Minimize barriers for excellence, expedient decision-making, and teamwork. Develop strategies and initiatives to maintain objectives and to improve areas of opportunity. Primary Job Accountabilities * Oversee and ensure effective and efficient operations and continuity of services for Customer Experience, Collections, Loss Recovery and Remarketing. * Ensure customer experience KPIs, delinquency, repossession, remarketing and loss ratios meet or exceed established objectives. * Assist in preparing accurate budgets for assigned areas and manage day-to-day operations within regulatory and budgetary guidelines. * Prepare timely and accurate accrual reports, and other required company reports such as ERMC, Narrative, etc. * Analyze reporting statistics provided by NICE, TFS Dialer Teams, Neuanalytics, Manheim's Caribbean, National Bankruptcy System (NBS), GC Services and other suppliers. * Interpret data to be applied for planning purposes, provide feedback on discrepancies and work to improve reporting systems. * Follow approval authority guidelines for customer experience, collections, remarketing pricing, charge offs, insurance overpayments, and Manheim vehicle repairs. * Develop KPIs and testing plans to measure and optimize the effectiveness of customer experience, collections, and remarketing initiatives. * Monitor pre- and post-termination activities and implement performance improvement plans to ensure compliance with organizational procedures and state/federal regulations. * Serve as a resource for complex transactions and provide coaching on elevated, sensitive, or complex customer service, collections, or repossession issues. * Ensure KPIs and metrics in supplier contracts/SOWs (TSI, Neuanalytics, GC Services, Repossession and Loss Recovery agencies) are met followed and compliant with TCPR procedures and regulations. * Evaluate and decision Balloon REFI and TOE applications in the car loan decisioning system within established guidelines and authority levels. * Collaborate with corporate teams in remarketing, customer experience, and collections to implement best practices and ensure alignment between TFS and TCPR. * Develop approaches to monitor the effectiveness and success of strategy/action plans. * Prepare contingency plans to address the dynamic nature of the business and continue to ensure customer satisfaction. * Review processes and systems to make sure their benefits justify the costs. People Management * Work closely with supervisors, human resources, local management and other corporate customer experience, collections, loss recovery and remarketing managers to evaluate, develop and implement workflow efficiencies and ensure best practices are in place. * Support and provide effective coaching and constructive feedback to supervisors, and other team members on an individual and on-going basis to enable them to take an active role in performance improvement and maximizing potential. * Evaluate staff performance levels and as needed, develop performance improvement plans to meet business needs. * Support HR by coordinating and applying personnel policies and procedures for interviewing, selecting, and hiring candidates. Manage complex performance issues. * Complete objective and relevant performance appraisals for supervisors in a timely manner. * Establish short- to medium-range plans for the assigned teams to achieve departments goals and objectives. * Provide ongoing review of performance measurement standards to ensure strategies and long-term goals are being reinforced. * Identify training needs and trends, and work with HR, resource management, and other managers to create and deliver programs that improve customer interactions, accuracy and efficiency. * Communicate TCPR's objectives, strategies and expectations clearly to the team, providing guidance and leadership to supervisors and department members. * Work with teams to identify issues, develop action plans, and escalate unresolved matters to senior management when necessary. * Support supervisors by handling complex customer transactions and resolving unique, sensitive, or non-routine issues referred for assistance. Vendor Management * Communicate compliance expectations and Service Level Agreements (SLAs) to all assigned suppliers, including clear consequences for non-compliance. * Prepare the annual Business Control Risk Assessments (BCRA) for each assigned supplier in collaboration with the Vendor Management Department. * Ensure day-to-day execution of operational strategies across third-party servicing relationships. * Work with the Supplier and VMO Specialist on potential servicing contracts and other vendor-related agreements. * Oversee vendors through operational calls, quarterly business reviews, and periodic onsite visits. * Monitor vendor compliance with contractual terms, conditions, and requirements. * Maintain documentation of vendor oversight activities, including contracts and applicable TCPR procedures. * Audit and reconcile monthly invoices and financial transactions to ensure accuracy and compliance with contractual terms. * Approve monthly invoices through Ariba for assigned suppliers (TSI, GC Services, Lexis Nexis, Innovis, RR Donnelley, NBS, Neuanalytics, and Becket & Lee). Work on special projects, as assigned Education Required * Four-Year College Degree (BA or BS) Experience - Subject Matter Expertise Preferred * 5-10 years of relevant / progressive work experience (in similar field and/or industry) Licenses, Certifications & Specialized Skills (if applicable) Required * Proficient in MS Office applications (Word, Excel, Power Point, etc.) * Bi-lingual (Spanish and English) with excellent written and verbal communication and interpersonal skills. Able to interface with and motivate team members at all levels. * Understanding of captive automotive finance operations. * Ability to work independently, with strong organizational skills and flexibility for a team-oriented environment. * Management experience/knowledge in customer experience, collections, repossessions and vehicle insurance experience in the financial services industry. * Excellent interpersonal skills with the ability to interact with and motivate team members at all levels. Supervision or Management * A cross-functional team reports to this position. Additional Comments, Including Unique Circumstances * Able to travel up to 10% of the time. Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to tcpr_human_********************.
    $24k-27k yearly est. Auto-Apply 36d ago
  • Collection Analyst

    Chubb 4.3company rating

    Collector job in Puerto Rico

    Role Purpose The Collection Analyst is responsible for the appropriate handling collections of the outstanding balance. The collector must reconcile accounts and assist in creating a repayment plan between the debtor and collector upon agreement, based on Company's policy. Key Responsibilities Register in Meridian the account current reports received from general agencies. Oversee critical and unapplied cases monthly. Reconcile the general agencies accounts monthly. Generate reports of accounts receivable (weekly, monthly, and quarterly). Collect account current balances and non-reported policies from general agencies. Advise general agencies of necessary actions and strategies for overdue balances. Apply collections and payments on a weekly basis. Request cancellation notice if applicable. Maintain control of policies related to government and condominium business. Review and analyze the collection results to accomplish the Company's goals. Support and gather information for the audit process. Other projects and tasks as assigned. Qualifications Requirements Bachelor's Degree in Business Administration in Accounting. Solid understanding of basic accounting principles. Demonstrate flexibility and adaptability to work in a fast moving and challenging environment. Proficient in Microsoft Office (Word, Excel, and Power Point) and working knowledge of common application software. Intermediate knowledge of the structure and content of the English Language. Experience Five (5) years or more of experience in Accounting - Collections. Insurance industry, preferable.
    $56k-66k yearly est. Auto-Apply 60d+ ago
  • WhiteStar - Billing Analyst

    Mettel 4.3company rating

    Collector job in Guaynabo, PR

    Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Billing Analyst to join our team! We are seeking a bright, highly motivated individual with an analytical mind for our Credit Card Payments team. Our billing analysts are responsible to analyze, investigate and pay bills using the payment management program which contains all the necessary information to process these Invoices, search for ways to pay these invoices such as going to the vendor's website or calling the vendor to process them. Billing analysts are responsible for the use and handling of the cards provided for each funded Invoices, attention to detail and proper investigation are required. ROLE AND RESPONSIBILITIES: Ensure that all payment process is documented into the payment management system in a timely manner every day. Keep the cards' information provided from payment management secured and inaccessible from unauthorized bystanders. All assigned invoices due to be process cannot stay untouched for more than two days on their bucket unless the situation is needed deem so. Past due dates and invoices with sooner past due dates are to be processed first. DESIRED QUALIFICATIONS: Diligence and proper investigation of vendor bills for proper payment and make sure that all processes are entered into the payment management program in a timely manner every day. Keep track of missing bills or discrepancies to make sure that everything is paid correctly. Maintain a good pace when processing the funded Invoices. Ensure that all process is documented and well updated every day. Basic knowledge with computers and basic knowledge of website behavior. An individual with good WPM (Words Per Minute) typing skills. Proactive Individual that always seeks to be better in their field and look for ways to do their duties more efficiently. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is $ 11-13 p/hr. depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #Billing, #CreditCardProcessing, #CreditPayments, #NewJobsNearMe, #BillingAnalyst, #Accounting, #AccountsRexeivable, #AR MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************
    $11-13 hourly 31d ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Collector job in San Juan, PR

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 25d ago
  • Toll Collector

    Staff Management | SMX 4.3company rating

    Collector job in Guaynabo, PR

    With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are hiring immediately for part-time Toll Collectors throughout Puerto Rico! This is an entry-level position where our operators will be responsible for a variety of duties including carrying out sales transactions, account recharges and providing basic guidance to customers. Candidates should be attentive to detail, organized and able to multitask effectively. Oportunidad de empleo! . Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Time Off. Shifts: 2nd Shift, Weekend Shifts, 1st Shift, Rotating Shifts. Employment Types: Part Time. Pay Rate: $11.00 / hour Duties: + Carry out sales transactions and recharges to customer accounts. + Customer Service Experience + Cash register experience + Strong written and verbal communication skills. + Excellent attention to detail + Repetitive twisting and turning movements . Position Requirements: + Hablante bilingue requerido + Availability to work 4-5 hour shifts between 6am-6pm + Reliable transportation Requirements: Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 20 pounds., required education: HS Diploma or GED. Recruiting Center: Staff Management | SMX, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Work Location: PAM / Guaynabo, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Job Types: Customer Service Rep. Industry: Customer Service/Call Center. The hourly rate for this position is anticipated between $11.00 - $11.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home . TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
    $11-11 hourly 60d+ ago
  • Patient Account Assoc II Payment Research Representative

    Intermountain Health 3.9company rating

    Collector job in San Juan, PR

    Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner. **Essential Functions** + Identify appropriate payment details and save back-up as appropriate. Balance payments to deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems + Research, validate and make adjustments to payment postings. Follow up in accordance to procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB and insurance remittances. Contact payers as necessary to obtain detailed info in regard to payments + Complete more difficult assignments, and assist teammates with balancing issues + Escalate issues and trends to leadership + Meet department's productivity and quality goals + Collaborate with other teams across the organization + Participate in meetings and educational requirements + Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards + Perform other duties as assigned **Skills** + Insurance Claims + Medical Billing + Explanation of Benefits (EOB) + Translations + Reading + Billing + Revenue Cycle Payment Handling + Computer Literacy and troubleshooting + Attention to Detail + Customer Follow-Ups **Physical Requirements:** **Qualifications** + High School diploma or equivalent, required + Minimum of one (1) year of full cycle medical billing experience, required + Minimum of six (6) months in a healthcare Cash Posting role, required + Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required + Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required + Basic understanding of accounting procedures such as debits/credits, required + Experience with insurance claim appeals, required + Excellent computer skills (including Microsoft Office applications), required- Familiarity with electronic remittances, required **Physical Requirements** + Interact with others by effectively communicating, both orally and in writing + Operate computers and other office equipment requiring the ability to move fingers and hands + See and read computer monitors and documents + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment + May require lifting and transporting objects and office supplies, bending, kneeling and reaching **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $27.45 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $25k-30k yearly est. 4d ago
  • Toll Collector

    Staff Management | SMX 4.3company rating

    Collector job in Guaynabo, PR

    With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are hiring immediately for part-time Toll Collectors throughout Puerto Rico! This is an entry-level position where our operators will be responsible for a variety of duties including carrying out sales transactions, account recharges and providing basic guidance to customers. Candidates should be attentive to detail, organized and able to multitask effectively. Oportunidad de empleo! . Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Time Off. Shifts: 1st Shift, 2nd Shift, Weekend Shifts, Rotating Shifts. Employment Types: Part Time. Pay Rate: $11.00 / hour Duties: + Carry out sales transactions and recharges to customer accounts. + Customer Service Experience + Cash register experience + Strong written and verbal communication skills. + Excellent attention to detail + Repetitive twisting and turning movements . Position Requirements: + Hablante bilingue requerido + Availability to work 4-5 hour shifts between 6am-6pm + Reliable transportation Requirements: Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 20 pounds., required education: HS Diploma or GED. Recruiting Center: Staff Management | SMX, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Work Location: PAM / Guaynabo, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Job Types: Customer Service Rep. Industry: Customer Service/Call Center. The hourly rate for this position is anticipated between $11.00 - $11.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home . TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
    $11-11 hourly 60d+ ago
  • Accounts Receivable Analyst

    Target Human Resources Solutions 4.5company rating

    Collector job in Guaynabo, PR

    Our client is the leader in presenting dental services. Responsible for the analysis and registration of accounts receivable. Responsibilities Analyze and record accounting transactions. Audit accounts and detect errors in the billing process. Requirements Associate or Bachelor's degree in Accounting and/or Finance No experience require Salary $11.50 p/h EEO “Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar a Mujeres, Minorías, Veteranos Protegidos y Personas con Impedimentos.”
    $11.5 hourly 60d+ ago
  • Representative II, Accounts Receivable

    Cardinal Health 4.4company rating

    Collector job in San Juan, PR

    Schedule: Monday - Friday, 8:00 AM - 4:30 PM EST **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **The Accounts Receivable Specialist II is responsible for processing insurance claims and billing. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.** **_Responsibilities_** + Processes claims: investigates insurance claims; and properly resolves by follow-up & disposition. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Mails all paper claims. + Acts as a subject matter expert in claims processing. + Manages billing queue as assigned in the appropriate system. + Manages and resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third-party policy. + More challenging claim cases + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required. + Keeps email inbox requests up to date at all times; checks for new messages on an hourly basis. + Mentors new hires; assists + Assists management and team lead with motivating and coaching employees to succeed as needed. + Maintains accurate and detailed notes in the company system. + Adapts quickly to frequent process changes and improvements. + Is reliable, engaged, and provides feedback as to improve processes and policies. + Attends all department, team, and weekly company meetings as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $15.00 per hour - $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/15/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 59d ago
  • Collection Analyst

    Chubb 4.3company rating

    Collector job in San Juan, PR

    Role Purpose The Collection Analyst is responsible for the appropriate handling collections of the outstanding balance. The collector must reconcile accounts and assist in creating a repayment plan between the debtor and collector upon agreement, based on Company's policy. Key Responsibilities Register in Meridian the account current reports received from general agencies. Oversee critical and unapplied cases monthly. Reconcile the general agencies accounts monthly. Generate reports of accounts receivable (weekly, monthly, and quarterly). Collect account current balances and non-reported policies from general agencies. Advise general agencies of necessary actions and strategies for overdue balances. Apply collections and payments on a weekly basis. Request cancellation notice if applicable. Maintain control of policies related to government and condominium business. Review and analyze the collection results to accomplish the Company's goals. Support and gather information for the audit process. Other projects and tasks as assigned. Requirements Bachelor's Degree in Business Administration in Accounting. Solid understanding of basic accounting principles. Demonstrate flexibility and adaptability to work in a fast moving and challenging environment. Proficient in Microsoft Office (Word, Excel, and Power Point) and working knowledge of common application software. Intermediate knowledge of the structure and content of the English Language. Experience Five (5) years or more of experience in Accounting - Collections. Insurance industry, preferable.
    $56k-66k yearly est. Auto-Apply 60d+ ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Collector job in San Juan, PR

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 24d ago
  • Assistant Occupancy Collection Specialist

    Adecco Us, Inc. 4.3company rating

    Collector job in Carolina, PR

    **Assistant Occupancy & Collection Specialist** **Ubicación:** Área metro y Caguas, Puerto Rico **Horario:** Lunes a viernes, 8:30 a.m. a 5:00 p.m. (con disponibilidad para horas extras según necesidad) **Salario:** $11.00 por hora **Tipo de empleo:** Asignación temporera Adecco está colaborando con una reconocida empresa de administración residencial y comercial en la búsqueda de un **Assistant Occupancy & Collection Specialist** . Esta es una excelente oportunidad para integrarse a un equipo comprometido y apoyar funciones clave dentro de un ambiente dinámico de gestión de viviendas. Si cumple con los requisitos descritos, lo invitamos a postularse. **Responsabilidades principales** + Brindar apoyo administrativo al Gerente de Proyecto (Occupancy & Collection Specialist) en procesos de recertificación, ajustes de renta, orientación a nuevos residentes, entrevistas a solicitantes y tareas relacionadas. + Realizar labores generales de oficina y funciones afines al puesto. + Mantener registros precisos y colaborar en el cumplimiento de fechas límites. + Contribuir al trabajo en equipo y desempeñarse de forma independiente cuando sea necesario. **Requerimientos** + Estudios secretariales o comerciales (escuela secretarial/comercial o créditos universitarios) o áreas relacionadas. + Preferiblemente "Certified Occupancy Specialist" (no indispensable). + Dominio intermedio del inglés y español, oral y escrito. + Manejo de Microsoft Office y programas de Windows. + Buenas destrezas en cálculos matemáticos básicos (suma, resta, multiplicación, división y porcentajes). + Excelentes destrezas interpersonales y orientación al servicio al cliente. + Capacidad para trabajar bajo presión y con supervisión mínima. + Experiencia en tareas administrativas y clericales. + Habilidad para trabajar tanto de manera individual como en equipo. + Otras tareas pueden ser asignadas según necesidad.************************************* Si desea ser considerado(a) para este puesto de **Assistant Occupancy & Collection Specialist** en el área metro y Caguas, Puerto Rico, o para otras oportunidades con Adecco, haga clic en **Aplicar Ahora** . **Assistant Occupancy & Collection Specialist** **Location:** Metro Area and Caguas, Puerto Rico **Schedule:** Monday-Friday, 8:30 a.m.-5:00 p.m. (with availability for overtime as needed) **Compensation:** $11.00 per hour **Employment Type:** Temporary Assignment Adecco is partnering with a well-established residential and commercial property management company to recruit an **Assistant Occupancy & Collection Specialist** . This role offers an excellent opportunity to gain hands-on experience supporting key administrative functions within a dynamic housing services environment. Apply now if you meet the qualifications outlined below. **Key Responsibilities** + Provide administrative support to the Project Manager (Occupancy & Collection Specialist) in processes related to recertifications, rent adjustments, new resident orientations, applicant interviews, and related tasks. + Perform general office duties and other responsibilities aligned with the role. + Maintain accurate records and assist in meeting established deadlines. + Collaborate effectively with team members while also working independently when needed. **Qualifications** + Secretarial or business studies (commercial or secretarial school, or university credits) or related fields. + Preferred but not required: Certified Occupancy Specialist. + Intermediate proficiency in spoken and written English and Spanish. + Proficiency in Microsoft Office and Windows programs. + Strong basic math skills (addition, subtraction, multiplication, division, percentages). + Excellent interpersonal and customer service skills. + Ability to work under pressure and with minimal supervision. + Experience in administrative and clerical duties. + Ability to work both independently and as part of a team. + Additional tasks may be assigned as needed. If you would like to be considered for this **Assistant Occupancy & Collection Specialist** role in the metro and Caguas areas-or for other opportunities with Adecco-click **Apply Now** . **Pay Details:** $10.50 to $11.00 per hour Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
    $10.5-11 hourly 2d ago
  • Senior Coordinator, Collections (Business to Business)

    Cardinal Health 4.4company rating

    Collector job in San Juan, PR

    **_What Collections contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners. **_Responsibilities_** + Managing Cardinal Health's large acute customer accounts to ensure delinquency is minimized by collecting payments timely, collaborating with the sales and pricing teams, identifying and coordinating dispute resolution, and administering credit policies and standards + Researching overdue account balances and recommending appropriate action in order to collect payment + Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship + Organizing workload effectively, proactively working with customers to ensure commitments are met, and raising issues and recommendations to management + Ability to travel up to 5% **_Qualifications_** + High School Diploma, GED or equivalent work experience, preferred + 3-6 years of experience, preferred + Strong experience within Microsoft applications, specifically with MS Excel + Ability to troubleshoot and research payment issues + Strong interpersonal, verbal and written communication skills + Experience with SAP, preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $18.70 per hour - $29.48 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/02/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \# SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.7-29.5 hourly 8d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Collector job in San Juan, PR

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 32d ago

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