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Communications officer vs police dispatcher

The differences between communications officers and police dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a communications officer has an average salary of $40,161, which is higher than the $37,402 average annual salary of a police dispatcher.

The top three skills for a communications officer include affordable housing, non-emergency telephone calls and customer service. The most important skills for a police dispatcher are computer aided dispatch, patrol, and CAD.

Communications officer vs police dispatcher overview

Communications OfficerPolice Dispatcher
Yearly salary$40,161$37,402
Hourly rate$19.31$17.98
Growth rate8%4%
Number of jobs73,2606,964
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 38%
Average age4239
Years of experience4-

What does a communications officer do?

A communications officer is responsible for maintaining the brand image of an organization through monitoring marketing campaigns and public relations techniques. Communications officers handle press releases, social media management, media outreach, reviewing digital contents, and disseminating public communications within the company's premises and appropriate audience. They often coordinate with the senior management to develop strategic procedures to improve brand awareness, attracting potential partnerships that would generate more revenues and increase the company's profitability. A communications officer must have excellent leadership skills to monitor the performance of the communications staff and ensure maximum productivity.

What does a police dispatcher do?

Police Dispatchers are responsible for assessing incoming calls and deploying police resources using professional judgment. Their duties include answering emergency calls from agencies and the public, gathering information from police systems and call handlers, conducting priority assessments based on vulnerability and risks, and liaising with police officers to determine the logistics of place and time of an incident lodged. They also help facilitate investigations, reassure victims, and maintain accurate incident records.

Communications officer vs police dispatcher salary

Communications officers and police dispatchers have different pay scales, as shown below.

Communications OfficerPolice Dispatcher
Average salary$40,161$37,402
Salary rangeBetween $25,000 And $62,000Between $28,000 And $48,000
Highest paying CityNew York, NYPhiladelphia, PA
Highest paying stateNew YorkPennsylvania
Best paying companyMorgan StanleyCity of Seattle
Best paying industryNon ProfitsGovernment

Differences between communications officer and police dispatcher education

There are a few differences between a communications officer and a police dispatcher in terms of educational background:

Communications OfficerPolice Dispatcher
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 38%
Most common majorCriminal JusticeCriminal Justice
Most common collegeCalifornia State University - Bakersfield-

Communications officer vs police dispatcher demographics

Here are the differences between communications officers' and police dispatchers' demographics:

Communications OfficerPolice Dispatcher
Average age4239
Gender ratioMale, 44.3% Female, 55.7%Male, 35.6% Female, 64.4%
Race ratioBlack or African American, 6.1% Unknown, 4.7% Hispanic or Latino, 9.2% Asian, 5.1% White, 74.5% American Indian and Alaska Native, 0.4%Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage16%17%

Differences between communications officer and police dispatcher duties and responsibilities

Communications officer example responsibilities.

  • Manage Facebook page and create event page for grand opening.
  • Perform the duties of watch supervisor managing the maintenance and operation of all RF and base band equipment.
  • Lead project to upgrade CCTV cameras, digital recording devices, fiber optics, and monitors within the operations center.
  • Coordinate the installation of a university wide RF base Motorola radio system that has IP base network components.
  • Answer PBX phones for the hospital including paging duties and taking messages.
  • Document findings of building checks, fire watches, and park patrol observations.
  • Show more

Police dispatcher example responsibilities.

  • Rout dispatch calls to police, EMT, and fire departments.
  • Dispatch and answer phones for police, fire and ems units to calls for emergency and non-emergency situations.
  • Work with programs such as NCIS/LEAPS, CJIS and IMC.
  • Assist with completion of subpoenas and warrants.
  • Respond to emergency calls and dispatch appropriate police and EMT units.
  • Conduct the operations of radio, telephone, and cad computer systems.
  • Show more

Communications officer vs police dispatcher skills

Common communications officer skills
  • Affordable Housing, 15%
  • Non-Emergency Telephone Calls, 11%
  • Customer Service, 7%
  • Computer Aided Dispatch, 6%
  • Public Safety Agencies, 5%
  • CAD, 5%
Common police dispatcher skills
  • Computer Aided Dispatch, 15%
  • Patrol, 8%
  • CAD, 7%
  • NCIC, 6%
  • Law Enforcement Agencies, 6%
  • Dispatch System, 4%

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