Communications operator vs emergency dispatcher

Differences between communications operator and emergency dispatcher duties and responsibilities

Communications operator example responsibilities.

• Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
• Perform NCIC, DMV, warrant and missing person checks for police officers in the field.
• Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
• Dispatch ambulances, tow trucks, fire department, aid cars, and other aid as requested, maintain appropriate record.
• Utilize``new media,``including blogging, a collective photo site, intellipedia, and instant messaging.
• Work dispatch for DPS Pecos and DPS San Angelo ,
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Emergency dispatcher example responsibilities.

• Perform (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics arrive.
• Receive emergency and non emergency calls via telephone, TDD or radio.
• Assist with over the phone medical instruction, CPR instruction, and traumatic emergencies.
• Coordinate response of ambulances and public safety units to emergency sites or in-progress crime situations.
• Coordinate response of ambulances, fire, and police units to emergencies and in-progress crime situations.
• Assist with leading callers through various procedures such as CPR while waiting for units to arrive on scene.
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