Post job

Computer laboratory administrator vs help desk administrator

The differences between computer laboratory administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory administrator and a help desk administrator. Additionally, a computer laboratory administrator has an average salary of $86,215, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a computer laboratory administrator include windows server, troubleshoot and PC. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Computer laboratory administrator vs help desk administrator overview

Computer Laboratory AdministratorHelp Desk Administrator
Yearly salary$86,215$49,798
Hourly rate$41.45$23.94
Growth rate5%5%
Number of jobs106,774130,180
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Average age4343
Years of experience22

Computer laboratory administrator vs help desk administrator salary

Computer laboratory administrators and help desk administrators have different pay scales, as shown below.

Computer Laboratory AdministratorHelp Desk Administrator
Average salary$86,215$49,798
Salary rangeBetween $63,000 And $117,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between computer laboratory administrator and help desk administrator education

There are a few differences between a computer laboratory administrator and a help desk administrator in terms of educational background:

Computer Laboratory AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Computer laboratory administrator vs help desk administrator demographics

Here are the differences between computer laboratory administrators' and help desk administrators' demographics:

Computer Laboratory AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 71.1% Female, 28.9%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.6% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between computer laboratory administrator and help desk administrator duties and responsibilities

Computer laboratory administrator example responsibilities.

  • Design, install, configure and manage Citrix XenApp/XenDesktop environment.
  • Work with a group of students to identify, troubleshoot, and resolve problems in student computer labs
  • Added/Remove all software/hardware; provide internet TCP/IP proxy server address for internet usage to customers; upgrade internet security patches
  • Create solutions for document management systems using standard JavaScript code tightly integrate with SharePoint.

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Computer laboratory administrator vs help desk administrator skills

Common computer laboratory administrator skills
  • Windows Server, 18%
  • Troubleshoot, 16%
  • PC, 11%
  • Linux, 11%
  • PowerPoint, 8%
  • Mac, 7%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

Browse computer and mathematical jobs