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The differences between computer network engineers and customer support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer network engineer and a customer support engineer. Additionally, a customer support engineer has an average salary of $82,674, which is higher than the $78,373 average annual salary of a computer network engineer.
The top three skills for a computer network engineer include linux, network troubleshooting and ethernet. The most important skills for a customer support engineer are customer support, technical support, and customer service.
| Computer Network Engineer | Customer Support Engineer | |
| Yearly salary | $78,373 | $82,674 |
| Hourly rate | $37.68 | $39.75 |
| Growth rate | 5% | 10% |
| Number of jobs | 97,209 | 138,641 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 61% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Computer network engineers and customer support engineers have different pay scales, as shown below.
| Computer Network Engineer | Customer Support Engineer | |
| Average salary | $78,373 | $82,674 |
| Salary range | Between $59,000 And $103,000 | Between $59,000 And $114,000 |
| Highest paying City | Pawtucket, RI | San Francisco, CA |
| Highest paying state | Rhode Island | Washington |
| Best paying company | Amazon | Nokia |
| Best paying industry | Finance | Technology |
There are a few differences between a computer network engineer and a customer support engineer in terms of educational background:
| Computer Network Engineer | Customer Support Engineer | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 61% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | University of Pennsylvania | California State University - Long Beach |
Here are the differences between computer network engineers' and customer support engineers' demographics:
| Computer Network Engineer | Customer Support Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 85.8% Female, 14.2% |
| Race ratio | Black or African American, 8.5% Unknown, 5.0% Hispanic or Latino, 12.2% Asian, 12.3% White, 61.8% American Indian and Alaska Native, 0.3% | Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |