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Computer networker vs technical support engineer

The differences between computer networkers and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer networker and a technical support engineer. Additionally, a technical support engineer has an average salary of $85,716, which is higher than the $71,766 average annual salary of a computer networker.

The top three skills for a computer networker include switches, DNS and TCP/IP. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.

Computer networker vs technical support engineer overview

Computer NetworkerTechnical Support Engineer
Yearly salary$71,766$85,716
Hourly rate$34.50$41.21
Growth rate5%10%
Number of jobs30,066184,542
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 63%
Average age4342
Years of experience22

Computer networker vs technical support engineer salary

Computer networkers and technical support engineers have different pay scales, as shown below.

Computer NetworkerTechnical Support Engineer
Average salary$71,766$85,716
Salary rangeBetween $51,000 And $99,000Between $61,000 And $119,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateConnecticutWashington
Best paying companyAmazonMeta
Best paying industryHospitalityTechnology

Differences between computer networker and technical support engineer education

There are a few differences between a computer networker and a technical support engineer in terms of educational background:

Computer NetworkerTechnical Support Engineer
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 63%
Most common majorComputer ScienceElectrical Engineering
Most common collegeCarnegie Mellon UniversityStanford University

Computer networker vs technical support engineer demographics

Here are the differences between computer networkers' and technical support engineers' demographics:

Computer NetworkerTechnical Support Engineer
Average age4342
Gender ratioMale, 88.2% Female, 11.8%Male, 83.3% Female, 16.7%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.4% American Indian and Alaska Native, 0.3%Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between computer networker and technical support engineer duties and responsibilities

Computer networker example responsibilities.

  • Design, install, configure and manage Citrix XenApp/XenDesktop environment.
  • Install and configure switches, routers, and servers in racks and provide physical connections to the LAN's on-site.
  • Support and maintain VoIP phones.
  • Gain familiarity with TCP/IP, network protocols and Linux operating system.
  • Configure TCP/IP addressing on client PCs; as well as DHCP server.
  • Deploy, sustain, troubleshoot and repair standard voice, data and video network infrastructure.
  • Show more

Technical support engineer example responsibilities.

  • Manage a large complex network of computers including provisioning, configuration, and performance tuning.
  • Achieve customer excellence by utilizing top tier VPN skills on ASA, IOS, and IOS XE platforms.
  • Lead the deployment of the formal customer complaint tracking system within the NA CSE organization for capturing customer complaints.
  • Achieve working knowledge of DMS 100 and Euro switches to post lines, links, and enable/disable calling features, i.e.
  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Show more

Computer networker vs technical support engineer skills

Common computer networker skills
  • Switches, 12%
  • DNS, 11%
  • TCP/IP, 10%
  • Encryption, 9%
  • Firewall, 8%
  • Windows Server, 7%
Common technical support engineer skills
  • Technical Support, 15%
  • Customer Service, 8%
  • Troubleshoot, 7%
  • Java, 5%
  • Linux, 4%
  • Customer Issues, 4%

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