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The differences between configuration management analysts and customer relationship management consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a configuration management analyst and a customer relationship management consultant. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $97,783 average annual salary of a configuration management analyst.
The top three skills for a configuration management analyst include software configuration management, configuration management tools and DOD. The most important skills for a customer relationship management consultant are power bi, azure, and salesforce.
| Configuration Management Analyst | Customer Relationship Management Consultant | |
| Yearly salary | $97,783 | $97,795 |
| Hourly rate | $47.01 | $47.02 |
| Growth rate | 9% | 9% |
| Number of jobs | 89,471 | 125,333 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A configuration management analyst specializes in developing and recommending strategies to optimize a company's systems configuration procedures, ensuring efficiency and accuracy. Their responsibilities typically include performing research and analysis to identify the strengths and weaknesses of current systems, implementing solutions in problem areas, and coming up with configuration policies and regulations for a smooth workflow. Furthermore, a configuration management analyst may also provide configuration support, assisting in activities such as installing, troubleshooting, upgrading, and performing regular maintenance checks on systems.
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
Configuration management analysts and customer relationship management consultants have different pay scales, as shown below.
| Configuration Management Analyst | Customer Relationship Management Consultant | |
| Average salary | $97,783 | $97,795 |
| Salary range | Between $70,000 And $134,000 | Between $73,000 And $131,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Applied Materials | Square Enix |
| Best paying industry | Manufacturing | Retail |
There are a few differences between a configuration management analyst and a customer relationship management consultant in terms of educational background:
| Configuration Management Analyst | Customer Relationship Management Consultant | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between configuration management analysts' and customer relationship management consultants' demographics:
| Configuration Management Analyst | Customer Relationship Management Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 53.8% Female, 46.2% | Male, 66.0% Female, 34.0% |
| Race ratio | Black or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.7% American Indian and Alaska Native, 0.2% | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |