Customer care representative jobs in Ceres, CA - 340 jobs
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Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Customer care representative job in Stockton, CA
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$34k-39k yearly est. 3d ago
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Customer Support Representative
Culligan International 4.3
Customer care representative job in Livermore, CA
Benefits: * 401(k) * Dental insurance * Employee discounts * Health insurance * Paid time off Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $25.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$19-25 hourly 7d ago
Professional Service Embryologist
URUS Group LP
Customer care representative job in Turlock, CA
Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team!
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout California, the west coast, and Arizona. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks!
This position will require you to live in or near Turlock, CA, and be open to travel.
Responsibilities:
* Pouring over OPU filters.
* Oocyte searching.
* Data entry and reporting.
* Evaluate embryos according to IETS standards.
* Cryopreservation of embryos.
* Thawing frozen embryos.
* Assisting with fresh and frozen transfers.
* Embryo and semen shipment packing.
* Pouring over flush filters.
* Searching flushes.
* Inventory management.
* Client communication and transfer scheduling.
* Assistance with IVF lab duties as needed.
* Perform other duties as assigned by supervisor.
* Promote and adhere to safety in the workplace.
Requirements:
Education Requirements:
* Minimum B.S. in Animal Science or a related field; or a Veterinary Technician degree.
* Strong background and interest in reproductive physiology.
Physical Requirements/Working Conditions:
* Ability to sit for long periods of time behind a microscope or in a vehicle.
* Good hand-eye coordination.
* Handling dexterity is required for manipulation of equipment and small objects.
* Ability to lift up to 50 lbs.
* Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus.
* Ability to work with liquid nitrogen.
* Travel is required, including some weekend travel and overnights/12+ h days.
* Valid driver's license and ability to operate company vehicles.
Other skills/experience:
* Less than 2 years of TOG or embryology experience.
* Strong attention to detail and organization.
* Ability to work well in a team environment.
* Ability to interact well with internal and external clients.
* Strong communication skills.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
$62k-131k yearly est. Auto-Apply 8d ago
Weekend Customer Service
Bellevue Bowl
Customer care representative job in Atwater, CA
Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Bellevue Bowl - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused.
Duties and responsibilities
● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations
● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.
● Comply with all food and beverage regulations
● Help in the kitchen preparing food as assigned or as needed
● Foster and maintain a positive work environment
● May be assigned to parties as needed
● May be assigned to the arcade and attraction areas as needed
● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job”
● Stay guest focused and nurture an excellent guest experience
● Ensure health and safety standards are followed
● Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
● Computer literacy / willingness to learn a must
● Must be 21 years old
● Ability to keep your area organized, stocked and clean
● Must have or be willing to obtain California Food Handlers Card
● Responsible Beverage Service (RBS) certificate a huge plus
● Willing and able to work weekends
● Positive attitude and excellent communication skills
$34k-46k yearly est. 35d ago
Representative, Customer Service I
McLane 4.7
Customer care representative job in Tracy, CA
Take your career further with McLane!
The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
Benefits you can count on:
Pay rate\: $20.00 to $21.00 per hour.
Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Customer Service Representative I:
Maintain customer files to ensure up to date information.
Research and respond to customer inquiries.
Manage customer requests for assistance, information, and issue resolution.
Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
Maintain regular communication with decision makers within customer organizations.
Train customers on various business issues and applications to maximize value.
Respond to various customer requests and needs.
Answer inquiries by phone, email, and internet response.
Perform other duties as needed or assigned by supervisor.
Other duties may be assigned.
Qualifications you'll bring as a Customer Service Representative I:
High School Diploma or GED.
Up to 2 years of experience in a customer service role.
Ability to type 45 wpm and perform 10-key by touch.
Strong verbal and written communication skills, and organization and planning skills.
Knowledge and experience with Microsoft office applications.
Ability to prioritize pending tasks in a logical manner.
Ability to learn quickly and retain information.
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
Teamwork oriented
Organized
Problem solver
Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
$20-21 hourly Auto-Apply 30d ago
Customer Support Representative
Ising
Customer care representative job in Livermore, CA
Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $25.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$19-25 hourly Auto-Apply 10d ago
Customer Support Representative
Culligan-Ising
Customer care representative job in Livermore, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$38k-51k yearly est. 11d ago
Winner's Circle - Customer Service
Daveandbusters
Customer care representative job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 11d ago
CSR Inside Sales 1
Daikin Comfort
Customer care representative job in Modesto, CA
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services.⯠The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.â¯â¯
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.â¯
Provide excellent customer service via face to face, phone calls and e-mails.â¯â¯
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.â¯
Recommend alternate products based on cost, availability or specifications as needed.â¯
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.â¯
Generate new and repeat sales by providing product and technical information in a timely manner.â¯
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.â¯
Provide accurate information regarding availability of in-stock items.â¯
Assist customers with warranties and returns.â¯
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.â¯
Periodically reach out to customers to determine satisfaction with the organization, products, and servicesâ¯
Maintain records and prepare reports on sales activities.â¯â¯
Expand knowledge of HVAC products and keep current with latest trends within the industryâ¯
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.â¯
Understand and follow work instructions, operating procedures, and company policies.â¯
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasksâ¯
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferredâ¯
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applicationsâ¯
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;â¯
Positive, professional attitude, handling difficult customers with ability to diffuse negative situationsâ¯
Good phone etiquette and e-mail etiquetteâ¯
Ability to deal with high-volume customer trafficâ¯
Effective verbal skills - must be able to explain fairly technical parts of information clearlyâ¯
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input ordersâ¯
Effective organizational skills and time management skills including ability to prioritize and multi-taskâ¯
High level of attention to detail and accuracyâ¯
Ability to establish positive working relationships with internal and external customers and employeesâ¯
Ability to use good judgment and strong work ethics and integrity on the jobâ¯
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experienceâ¯
Education/Certification:
High School diploma or GED equivalent, some colleges preferredâ¯
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Serviceâ¯
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
$18.6-23.5 hourly 36d ago
LSD Customer Care Specialist I (Temp)
Fremont Bank 4.3
Customer care representative job in Livermore, CA
Job Title: LSD CustomerCare Specialist I (Temp) Hiring Salary Range: $23.00 - $25.00 per hour Fremont Bank - one of the Bay Area's most respected and long-standing financial institutions - is seeking a strategic, hands-on professional to join and help advance our LSD - Call Center team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships.
If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we'd love to connect.
Why Fremont Bank?
Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships - with our clients, our associates, and our communities.
We offer:
* A people-first culture grounded in inclusion and excellence
* Deep community involvement and local reinvestment
* A mission-driven workplace where values and performance go hand in hand
The Fremont Bank Way
* Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
* No-Compromise Approach - we help clients get to "yes"
* Core Values:
o Go above and beyond for clients
o Foster a supportive and empowering environment for associates
o Deeply invest in the well-being of our local community
Position Overview
The Loan Servicing CustomerCare Specialist I performs a variety of duties related to all phases of call center operations and loan servicing including, but not limited to taking inbound client telephone calls related to loan and mortgage products, identifying referral opportunities, cross-selling additional products and services, outbound calls, follow up, research and problem solving, email and administrative tasks and attending meetings, trainings and coaching sessions.
Role and Responsibilities
* Assist clients with their mortgage needs via phone and email, high volume call center
* Maintain call volume standards and procedures in a timely manner
* Verify loan documents, draft loan transactions and online technical support
* Assist clients using automated online payments
* Assist in the setup of customers' escrow account payments, update customer profiles
* Validating Living Trusts and Power of Attorney documents
Minimum Qualifications
* High School Diploma or equivalent work-related experience
* 1-year previous Call Center/Customer Service Experience (Call Center experience not required but preferred)
* 1-year previous banking experience preferred
* Professional written and verbal communication skills
* Problem solving skills
* Ability to work accurately in a fast-paced environment
* Maintain flexibility in schedule with business needs, proven excellent attendance
* Excellent interpersonal skills and positive attitude
* Experience working with a Windows-based computer environment, working knowledge of Microsoft Office
* Prefer bilingual candidate (Spanish)
* Working knowledge of MSP loan servicing system preferred
* Knowledge of Call Center technology desired
* Previous mortgage servicing or origination experience with a financial institution preferred
* Working knowledge of MSP loan servicing system
* Knowledge of Call Center technology
* Mortgage servicing or origination experience with a financial institution
* Flexible weekend and holidays work schedule required
What Makes Fremont Bank Associates Thrive?
* Team Players who go above and beyond to support their colleagues
* Action-Oriented professionals who challenge the status quo and seek improvement
* Purpose-Driven individuals who understand and champion the bank's community impact
Benefits Snapshot
Health & Wellness
* Medical, dental, and vision insurance
* Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
Financial & Retirement
* Employee Stock Ownership Plan (ESOP)
* 401(k) with employer match
* Performance-based bonuses or incentives
Work-Life & Perks
* Paid holidays, vacation, and sick time
* Free personal checking and savings accounts
* Home loan rate discounts
* Tuition reimbursement and professional development resources
* On-site gym and discounted health club memberships
* Employee Assistance Program (EAP)
Equal Opportunity Employer
Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.
Salary Range
The hiring salary range for this position is $23.00 - $25.00 per hour, based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy.
Employee Stock Ownership Plan (ESOP)
The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.
Note to Search Firms:
Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.
$23-25 hourly 35d ago
Customer Service Coordinator I (Multiple Positions) - 25-217
Hill Physicians Medical Group
Customer care representative job in Stockton, CA
We're delighted you're considering joining us! At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members. Join Our Team!
Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the "Best Places to Work in the Bay Area" and have been recognized as one of the "Healthiest Places to Work in the Bay Area." When you join our team, you're making a great choice for your professional career and your personal satisfaction.
DE&I Statement:
At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!
Job Description:
Assist customers by responding to inquiries and identifying/resolving issues regarding eligibility, benefits, claims, and authorizations; this includes triaging/routing appropriately and using multiple systems to locate information and document interactions.
Required Experience
* Minimum 1 year of Customer Service call center experience required
* Experience working in a healthcare setting
* Working knowledge of Microsoft Office i.e. Excel, Outlook, Word
* Experience with handling medical claims and eligibility inquiries
* Knowledge of various insurance types e.g. PPO, HMO, etc.
* Strong written and verbal communication skills
Required Education
* High School diploma/GED required
Additional Information
Multiple Positions Available
Our work environment is a friendly, collaborative one where talented, creative, results-oriented people find professional satisfaction and personal growth. We offer competitive salaries, bonuses, health and welfare benefits, paid holidays, time off for sick leave and vacation, and a 401k plan that is among the best in the area!
Salary: $24.74/hour
Hill Physicians is an Equal Opportunity Employer
$24.7 hourly Auto-Apply 33d ago
Data Entry/Customer Service
Remote Career 4.1
Customer care representative job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
$31k-39k yearly est. 60d+ ago
Customer Service Representative (Teller)- PT- Sonora DT, CA
Oak Valley Community Bank 4.2
Customer care representative job in Sonora, CA
Job Title: Part Time (32 hours) Customer Service Representative Location: Sonora DT, CA Employment Type: Full-Time FLSA Status: Exempt
Salary Range: $18.00- $24.04 per hour (good-faith estimate upon hire)
Additional Compensation:
This position includes eligibility for quarterly incentives and employees may be considered for annual performance-based salary increases; eligibility and amount are determined by individual performance and business needs.
Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity.
About our Company:
Oak Valley Community Bank is a trusted, full-service commercial bank serving California's Tuolumne County and beyond since 1991. With a strong presence in Sonora Downtown, we are committed to providing personalized banking solutions for individuals, families, and businesses.
As a two-time recipient of the Best Places to Work award, Oak Valley Community Bank fosters a supportive and inclusive workplace culture where employees thrive and grow. Our downtown Sonora branch exemplifies our community-first values, offering exceptional customer service and building lasting relationships with local residents and businesses.
About the Role:
The Part-Time (32 hours) Customer Service Representative (Teller ) plays a crucial role in ensuring a positive banking experience for our clients in our Sonora branch location. This position is responsible for handling customer transactions efficiently and accurately, while also providing exceptional service that fosters customer loyalty. The representative will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. By maintaining a thorough understanding of our banking products and services, the teller will effectively promote offerings that meet customer needs. Ultimately, the goal of this role is to enhance customer satisfaction and contribute to the overall success of the branch.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in customer service or a related field.
Strong numerical and cash handling skills.
Preferred Qualifications:
Experience in the banking or financial services industry.
Familiarity with banking software and technology.
Responsibilities:
Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency.
Provide information about bank products and services, assisting customers in making informed decisions.
Address customer inquiries and resolve issues in a timely and professional manner.
Maintain compliance with banking regulations and internal policies to ensure the security of customer information.
Collaborate with team members to achieve branch goals and enhance the overall customer experience.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for building rapport with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy and compliance with regulations. Problem-solving skills will be utilized daily to resolve customer inquiries and issues promptly. Additionally, proficiency in technology will aid in navigating banking software and enhancing service delivery. Preferred skills, such as bilingual communication, will further enhance the ability to serve a diverse clientele, contributing to a more inclusive banking environment.
Equal Pay & Opportunity Statement
Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.
$18-24 hourly Auto-Apply 40d ago
Customer Service Rep 1
Point Blank Enterprises 4.5
Customer care representative job in Modesto, CA
The Customer Service Representative is responsible for coordinating activities with customers, sales representatives, administration and production to satisfy our customers' requirements. This individual will also answer telephone inquiries, respond to order inquires, general customer inquiries, customer complaints and process Customer orders with accuracy meeting or exceeding department goals.
Essential CSR Functions:
Coordinates activities with customers, sales representatives, administration and production to satisfy our customers' requirements including but not limited to measuring (sizing) customers, entering orders, supporting distributors, sales reps, and creating / maintaining call logs. Provides administrative support to the Sales Department.
Answers telephones and responds to orders, general customer inquiries, and customer complaints.
Assists sales representatives with order status information, expediting orders and troubleshooting information.
Communicates directly with the customer providing information such as: purchase order status and ship dates for open orders.
Handles customer complaints and inquiries.
Facilitates special and rush order requests from sales reps and direct customers; coordinates - orders with production.
Completes and verifies all customer purchase orders.
Performs other essential duties as assigned.
Qualifications:
High school diploma or its equivalent.
Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level.
Minimum of (3) three years of experience within the Customer Service or related field.
The ability to operate various word-processing software, spreadsheets, and database programs.
Regular and predictable attendance is an essential function of this position.
Be available to work overtime with minimal notice.
Excellent customer service relations skills.
Ability to set priorities and manage time effectively.
Ability to work independently.
Physical Demands:
Sitting for long periods.
Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials.
Moving from place to place within the office; minimum reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.
$32k-38k yearly est. 38d ago
Call Center Representative
Luxury Bath Technologies
Customer care representative job in Stockton, CA
Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.
Role Description
This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.
Qualifications
Excellent customer service and customer support skills
Strong interpersonal skills to build and maintain client relationships
Proficient in computer literacy with the ability to navigate customer management systems
Commitment to achieving customer satisfaction through effective communication and problem-solving
Previous experience in a call center or customer-facing role is preferred
Ability to work on-site in Elk Grove, CA
High school diploma or equivalent; additional training or education is a plus
Must have experience in the call center environment
**********This role offers opportunities for growth and a generous commission structure.
**********We have 2 openings for part time roles under 30hrs per week.
$32k-41k yearly est. Auto-Apply 5d ago
CSR
Rmv Foods
Customer care representative job in Livermore, CA
At HardyPaw, we understand that your pets aren't just animals-they're family. Their health, happiness, and longevity matter to you and they matter to us too. That's why we are committed to providing veterinarian-approved pet medications, premium wellness products, and expert pet care solutions to ensure your companions get the best possible care. We're dedicated to providing outstanding support to our customers while ensuring every interaction leaves a positive impression. Our Customer Service team is the front line of our business, helping customers with inquiries, resolving issues, and ensuring they feel valued.
Position Summary
We are seeking a Customer Service Representative to join our call-center team. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to remain calm and professional in a fast-paced environment.
$32k-42k yearly est. 60d+ ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer care representative job in Westley, CA
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Customer Service Representative (CSR)
Ace Handyman Services Brentwood
Customer care representative job in Brentwood, CA
Benefits:
Employee discounts
Flexible schedule
401(k)
Mission: To communicate all information necessary to complete each and every job in a timely professional manner. Job Description:Primary person to answer the phone, discussing our service, prices, and availability to every client and potential client. Every effort to assist new clients in understanding our service and how we work is expected during each conversation. Once there has been a complete understanding developed that we work time plus materials each client is to be carefully scheduled with a description of the type of work, the correct handyman, an exact date, and time when the work is to be performed. This information is then passed along to the handyman in the field via Dispatch app. Every effort to assist the handyman in the field completing this project is to be made from the office. · Schedule all work with current scheduling/operations program. · Give detailed information in the notes fields of scheduling/operations program so the Craftsman has a very good idea of the tasks with in the job prior to the night before call. · Check in paperwork as it comes in from the field.. · Handle re-scheduling as directed from the field. · Continually check voice mail for calls that may have slipped in during other conversations. · Return all phone calls within the day. · Solve operational problems as they happen. · Keep notes on ways to make your position more efficient. · Digital Rolodex of referral partners management generating answers at our finger tips for a variety of issues. · All office to client communication including phone calls, letters, and follow up. · Assistance with all areas of organization in the office including filing, billing, A/R, A/P, letters and what ever comes up in the day of business. · Phone system and associated problems are to be handled promptly. · Check E-mail daily and respond in kind.
Basic knowledge of Plumbing, Electrical, and Hardware is highly preferred
Compensation: $16.50 - $18.50 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$16.5-18.5 hourly Auto-Apply 60d+ ago
Customer Service Representative
Partnered Staffing
Customer care representative job in Lodi, CA
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Position Summary:
Respond to and resolve various customer inquiries via telephone and correspondence, and resolve claims problems within established production and quality standards.
Answer incoming calls and written requests for information from members or providers promptly and accurately.
Compose routine and non-routine correspondence to answer member inquiries that require a written response.
Coordinate with other departments to ensure timely and appropriate responses.
Expedite and resolve complex issues and make claim adjustments.
Educate others on the client product, providing accurate information and updates to policies and procedures, improving overall customer satisfaction in the process.
In the Lead role, you will deal with the most complex cases and issues as an individual contributor or may focus on mentoring and acting as a backup for supervisory responsibilities.
May assist in scheduling and coordinating team activities.
Typically provide input in hiring decisions and performance appraisals.
Handle the highest level of escalated and unresolved calls.
Your responsibilities will include but are not limited to:
Successfully complete tier 2 training which covers some of the following:
Handles escalated calls; may de-escalate calls
Responds to member benefits in writing
Peer to peer coaching /training
Perform inventory reduction, routine to mid-level, (i.e. member inquiries, may adjust claims, responds to emails, etc.).
May expedite, research, and resolve complex issues.
Consistently perform established performance metrics, such as quality, production; average handling time (AHT) and calls per hour (CPH).
Work with minimal supervision.
Qualifications
Requirements:
Successfully meets requirements of nesting audit.
Have strong customer service experience (especially phones) and a proven ability to meet performance standards.
Strong organizational skills.
Ability to work independently and to mentor others
Ability to interpret the various health plans and any documentation associated with them.
Additional Information
$15.50/Hr
$15.5 hourly 60d+ ago
Customer Service I
Healthcare Support Staffing
Customer care representative job in Livermore, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Qualifications
Minimum Qualifications:
GED or High School Diploma
6 months to 2 years of Experience (Call Center)
We are basically looking for anyone with a call center background- healthcare not required
Additional Information
Hello!
My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical).
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
$33k-41k yearly est. 60d+ ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Ceres, CA?
The average customer care representative in Ceres, CA earns between $31,000 and $48,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Ceres, CA
$39,000
What are the biggest employers of Customer Care Representatives in Ceres, CA?
The biggest employers of Customer Care Representatives in Ceres, CA are: