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Customer care representative jobs in Fort Pierce, FL

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  • Care Coordinator

    Gastro Health 4.5company rating

    Customer care representative job in Jupiter, FL

    Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance! No weekends or evenings -- Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Here are some of the duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 2+ years experience as medical assistant required Medical terminology knowledge Bilingual English/Spanish preferred We offer a comprehensive benefits package to our eligible employees:, 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary Profit-Sharing Contributions of up to 4% Health insurance Employer Contributions to HSA's and HRA's Dental insurance Vision insurance Flexible Spending Accounts Voluntary Life insurance Voluntary Disability insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Identity Theft Insurance Legal Insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $37k-46k yearly est. Auto-Apply 60d+ ago
  • Sales & Customer Service Agent

    Midas Saiz

    Customer care representative job in North Palm Beach, FL

    Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Paid time off Profit sharing Training & development We're Hiring: Dynamic Sales & Customer Service Agent! Are you a people person with a passion for turning conversations into opportunities? Do you thrive in a fast-paced environment where your communication skills and energy make a real impact? We're looking for a Sales & Customer Service Agent to join our growing Midas team and help us deliver exceptional experiences to every client. No automotive experience needed - we will train you! All you need is a great attitude, strong work ethic, and a goal-driven mindset. Bilingual (Spanish/English) candidates are highly encouraged to apply - Spanish a plus! What You'll Do Engage with customers through phone, email, and in person to provide outstanding service. Identify customer needs and recommend products or services that truly fit their goals. Manage incoming leads and close sales with enthusiasm and professionalism. Build lasting relationships that keep clients coming back. Collaborate with the team to meet and exceed sales targets. What We're Looking For Excellent communication and interpersonal skills - you love talking to people! A positive, coachable attitude and strong desire to succeed. Proven experience in sales or customer service is a plus (but not required). Goal-oriented and motivated to exceed expectations. Team player who thrives in a dynamic, growth-focused environment. Bilingual (Spanish/English) is a plus and will help you connect with more customers! Why Join Us No automotive experience required - full training provided! Competitive base salary + performance-based bonuses 💰 Growth opportunities within a supportive, ambitious team. Ongoing training and professional development. If you're ready to build a rewarding career with unlimited potential - we want to hear from you! Compensation: $900.00 per week Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $900 weekly Auto-Apply 48d ago
  • Full Time Customer Engagement Representative

    Premiere Coastal Solutions

    Customer care representative job in Melbourne, FL

    Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-49k yearly est. 60d+ ago
  • Customer Service Agent and Administrative

    Bath Concepts Independent Dealers

    Customer care representative job in Fort Pierce, FL

    About Us Renken Remodeling is a growing leader in home remodeling services, dedicated to delivering exceptional quality and customer satisfaction. We remodel bathrooms and our team helps homeowners bring their vision to life. We're looking for a detail-oriented, organized, and outgoing team player to join our Fort Pierce warehouse office and support our company's continued growth. Position Overview We are seeking a Customer Service Representative / Administrative Assistant to manage front-end communication with customers, scheduling, and office operations at our Fort Pierce warehouse. This is a full-time role that combines customer interaction with critical back-office support. The right candidate will be someone who thrives in a fast-paced environment, enjoys working with systems and processes, and has excellent communication skills. Key Responsibilities Serve as the first point of contact for incoming calls, emails, and customer inquiries. Schedule appointments, manage calendars, and confirm customer consultations. Provide administrative support to project managers, sales staff, and leadership. Update and maintain files, CRM systems, and project documentation. Track and process incoming leads, ensuring proper handoff to sales teams. Assist with invoicing, work orders, and documentation related to active projects. Support warehouse office operations with ordering supplies and coordinating deliveries. Ensure professional, timely, and courteous communication with clients and partners. Qualifications 2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus). Strong organizational skills with attention to detail. Proficient in Microsoft Office, Google Workspace, and CRM/project management systems. Excellent phone and email communication skills. Ability to prioritize and manage multiple tasks in a deadline-driven environment. Positive attitude and team-oriented mindset. What We Offer Competitive hourly pay based on experience. Full-time, stable position with growth opportunities. Supportive team environment in a reputable, growing company. Health and PTO benefits (if planned to be provided).
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Care & Dispatch Specialist

    Excell Refrigeration 4.0company rating

    Customer care representative job in Riviera Beach, FL

    Application Instructions: It is a requirement to complete the following steps to be considered for an interview for this position: 1. Fill out the Excell Application for work: ************************************************** 2. Fill out two Predictive Index assessments: **************************************************** 3. After you submit the Predictive Index Behavioral Assessment (link above), you will receive an email with a link for a Cognitive Assessment. Please complete the PI Cognitive assessment as well. ***If you do not find the automated email from Predictive Index in your Inbox, please check your Spam/Junk folder in case it ended up there. Summary: The Customer Care & Dispatch Specialist at Excell Refrigeration plays a vital role in ensuring our customers receive outstanding support throughout their journey with us. This position is accountable for overseeing incoming service requests, dispatching technicians based on priority and location, and providing exceptional customer support throughout the service process. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and have keen attention to detail. This position requires a blend of customer service expertise, problem-solving abilities, and logistical coordination to ensure timely and high-quality service delivery. Schedule: Wednesday - Friday 11am-7:30pm Saturday - Sunday 7am - 3:00pm Excell Culture and Perks: Commitment to work-life balance Comprehensive training and professional development opportunities Supportive environment focused on your success and well-being Culture of excellence fostering teamwork and accountability Competitive compensation and benefits package Responsibilities: ESSENTIAL JOB DUTIES: Route Planning & Scheduling: Assign technicians to service requests based on severity, ensuring timely response and prioritization according to urgency. Generate service requests and dispatch technicians promptly, ensuring meticulous attention to detail and a high standard of accuracy. Real-Time Problem Solving: Monitor operations in real-time, addressing any delays, cancellations, or rerouting requests promptly to minimize disruptions and maintain service efficiency. Communication: Serve as one of the primary points of contact for drivers, customers, and internal teams, ensuring clear and timely communication. Customer Service: Handle customer inquiries, complaints, and requests, ensuring a high level of service quality and resolving issues as quickly as possible. Administrative Support: Facilitate smooth operations by completing administrative tasks as needed. Qualifications: Completed Predictive Index assessment and employment application Ability to work Wednesday-Sunday Thrives in a fast-paced environment Strong aptitude for following procedures Takes pride and ownership in completing daily tasks Interest in learning and expanding your skills Ability to work independently Proactive team-oriented attitude Proficiency Microsoft Office Suite Clear verbal and written communication skills Detail-oriented and organized with the ability to handle multiple tasks simultaneously Completed Predictive Index assessment and work application Previous experience in customer service is a plus Training in customer service or related fields is a plus Excell Benefits: PTO (paid time off) / 6 paid holidays Competitive pay Group health insurance, dental, vision, short-term disability, and life insurance Supplemental fringe benefits, critical illness, cancer, accident/injury, wellness, disability, life insurance, and gap plan available 401(k) retirement program with company matching dollar for dollar up to 3% of salary NOTE: This job description reflects the company's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Assigned tasks are subject to change at any time due to company discretion, job requirements, reasonable accommodation, or other reasons.
    $29k-33k yearly est. 39d ago
  • Call Center Representative

    Internet Lending

    Customer care representative job in Port Saint Lucie, FL

    Job DescriptionSalary: $15.00 Starting Pay We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team! QUALIFICATIONS:Upbeat- energetic personality, excellent verbal communication skills, customer service skills, computer skills, ability to navigate multiple screens at once, professional appearance. Ability to work full-time We are a Call Center in Port Saint Lucie, Florida! We are looking to rapidly grow in order to service our clients in the consumer lending industry. We are seeking highly motivated individuals to join our team!hours without restrictions is necessary. EXPERIENCE: Customer service is a plus Call center experience is a plus Sales experience is a plus Moderate math skills are a must. We take care for our customers with a sense of urgency, all of these abilities are key to take care of our customers with the speed they require. WORK ENVIRONMENT:Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction. You are helping our customers get the advance that they need! RESPONSIBILITIES:To contact applicants that are in need of a cash advance. Verify the application information, determine acceptable risk of consumer, review the agreement and submit to release the $funds$ !! ~OFFERING~ Full Time - 40 hour work week! $15.00/hour Starting Pay $ Weekly Bonus Incentives$ $Paid Holidays$ $PTO Accrual From First Day$ **Based on your performance you can become eligible for a raise in pay as soon as 90 days into your employment. **
    $15 hourly 8d ago
  • Customer Sales Representative

    Glass Doctor-Norcross

    Customer care representative job in Melbourne, FL

    Do you love customer service? Organization and making sure projects flow? Have you been doing that for more than a year? Then keep reading… How about growing your skills and income at a company where your attention to detail will be appreciated? As a Customer Service Representative, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, ensuring their home or business is safe and looking good! We invest in our people and will make sure you have the training, tools, and processes to be successful. If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply to Glass Doctor today! Your Responsibilities as a Customer Service Representative (CSR) As a Glass Doctor CSR, you are a vital part of our team. You will be the person who provides top-notch customer service while showing off your solid customer service skills. Here's what you'll do: * Answer and manage incoming client calls emails and text messages * Promptly respond to email and text message requests to secure project opportunities * Follow up daily with client quotes and answer questions to close the sale * Stay up to date on customer service-related training * Perform marketing and sales techniques to sell additional work or develop new clients * Stay on task and manage time efficiently. * Develop and maintain a spirit of cooperation, respect, and teamwork. Here's What You Need to Succeed as a Customer Service Representative Excel at Exceptional Customer Service: In this role, you are much more than just a CSR. You are delivering an exceptionally high-quality customer experience. We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed. Have an Eye for Perfection: You'll need a high level of attention to detail. Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert who can make the best recommendations for their current and future needs. Job Requirements The following are the minimum requirements to be considered for the CSR position at Glass Doctor: * Prior experience in the auto and/or flat glass industry is a plus. * Call Center experience is a plus. * Knowledge and understanding of the basic tools of the trade. * Computer literate, with working knowledge of work processing, business software, and spreadsheet applications * Strong organizational skills, able to multi-task, and can manage time. * Outstanding phone skills. * Strong computer and internet skills. * Excellent interpersonal and communication skills (written and verbal). * Driven to provide the highest level of customer service and satisfaction. * Accustomed to working in fast-moving environments requiring timely attention to details as well as unpredictable and changing conditions. * This is an in-office position only This Job Is NOT For You If . . . * You say things in your head like "A broken window - what's the big deal?" To our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do. You're not willing to work as a team for the best outcome of the Company * You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team. Here's How We Take Care of Our Employees: Flexible Schedule Competitive Hourly Pay Equal Opportunity Employer * Paid Training * Bonuses & Incentives * Paid Time Off * Paid Holidays off At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us. If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for? APPLY TODAY!
    $29k-41k yearly est. 46d ago
  • Service Call Center Representative

    Meeks Plumbing

    Customer care representative job in Vero Beach, FL

    We are looking for a team-player with a positive attitude to play a pivotal role in shaping the experience of our customers. No plumbing experience necessary, just a willingness to learn. Desired skills/characteristics: Willingness to learn Excellent communication Responsible Reliable Active listener Attention to detail Multi-tasking Conflict resolution Job Responsibilities: Answer a high-volume of calls Enter customer information efficiently and accurately Schedule service calls Coordinate scheduling with customers and departments Provide information about services Benefits: Medical, Dental and Vision Insurance 401k Paid Vacation Paid Holidays View all jobs at this company
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    Wfhcfl

    Customer care representative job in Vero Beach, FL

    Job Summary : This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem solving activities. He or she must be detail oriented, sensitive to the patient's needs, and require minimal supervision in order to function efficiently. The person in this position maintains office operations by receiving and distributing communications and serving the patients. He or she works directly with the clinical staff and acts as a liaison between the patient and the provider. This position requires close communication with the patient, nurses, providers, and case managers in order to coordinate care. Communication with and respect for the patient is essential to build rapport. Good patient assessment skills are essential. This person must prioritize tasks and use space and time efficiently. The person in this position must be able to think critically and logically. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust. Communication: Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. The ability to communicate in Spanish, Creole, or both is a plus. Key Responsibilities: Maintains professional behavior, and attitude towards patients, visitors, and coworkers. Answers incoming customer phone calls and take appropriate action for each call. Maintains customer satisfaction ratings based on explicit criteria set forth by the company. Attends mandatory training sessions to stay updated on product or company policy changes. Uses company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input's data into the company's EHR to keep each patient record updated. Makes, changes, cancels, or edits appointments. Transfers calls as appropriate using switchboard. Strong communication and phone skills. History of success in customer service. Solves customer issues. Upsells customer accounts. Maintains call center database. Relay's information. Upkeep of office equipment. Attends educational offerings as appropriate. Performs other duties and responsibilities as assigned. May occasionally need to travel from one clinic to another for coverage. Education & Training High school diploma or GED required; college degree preferred. Experience: One to three years of progressive work experience in a medical office setting. Requirements: Level 2 background clearance required Must have all necessary vaccinations, a PPD Test done upon hired.
    $23k-31k yearly est. Auto-Apply 53d ago
  • Call Center Representative

    Millenniumsoft 3.8company rating

    Customer care representative job in Stuart, FL

    This is a call center role with metrics needed. Call Center experience is preferred. Some medical billing or insurance is very helpful. Paid training is provided. We are looking for people who are seeking long term careers. This is a possible temp to perm role. Good computer skills required with strong Microsoft Office experience. Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills. Position Purpose: To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes Primary Duties And Responsibilities: Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase Develops and maintains knowledge in medical terminology, billing and insurance guidelines Ability to identify and professionally resolve insurance verification related issues Track daily production and submit daily log to direct supervisor. Ancillary Duties and Responsibilities: Maintain a positive work atmosphere that embodies Liberator's philosophy- Professional excellence, teamwork and integrity. Performs other duties and tasks as assigned Reporting Relationship Responsibilities: No supervisory responsibilities Provides work direction only Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge. Minimum Requirements Or Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education/Experience: High School Diploma or general education degree (GED); One to two years related experience and/or training; or equivalent combination of education and experience. Skills: Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence. Ability to effectively present information and respond to questions from management, team members, and/or customers. Math: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills. Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors. Computer: Knowledge of Microsoft Office Applications, Access or other database software Telecommunications: ability to utilize or knowledge of call center telecommunications software Licensure or Certifications required: No certifications required Production/Quality Metrics: Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter. Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice. Work Requirements: Ability to work some evening shifts, weekends, and overtime as needed Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.
    $22k-31k yearly est. 60d+ ago
  • Customer Service Representative

    Minuteman Press 4.4company rating

    Customer care representative job in Jupiter, FL

    Job DescriptionBenefits: 401(k) 401(k) matching Paid time off We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Print shop experience preferred. Applicant must have experience working with Microsoft Office (word, excel outlook). Must be able to create a pleasant and positive environment for our customers with good phone skills. We are a fast paced, deadline oriented environment. Hours are Monday-Friday 9-5. If you are dependable please email resume. Salary starts at $15 but can increase based on experience. Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $15 hourly 20d ago
  • Call Center Agent

    Walker Property Services, LLC

    Customer care representative job in Palm Beach Gardens, FL

    Job Description We are seeking Customer-Focused Call Center Agents to handle inbound and outbound maintenance requests with professionalism and efficiency. In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and high-quality service. You will serve as a critical quality control checkpoint, managing the entire lifecycle of each request, from the initial call to final client follow-up, ensuring client satisfaction and operational excellence. Strong communication, organization, and problem-solving skills are essential to succeed in this role. Benefits: Competitive pay Paid vacation 7 paid holidays Performance bonuses Health insurance 401(k) matching Referral bonuses Compensation: $15.50 - $18 hourly Responsibilities: Answer inbound calls and make outbound calls related to maintenance service requests in a courteous and professional manner. Accurately log and document maintenance requests in the system, ensuring all relevant information is captured. Dispatch appropriate vendors or internal maintenance crews based on the nature of the issue and availability. Monitor and track the status of each work order from initiation to completion, ensuring timely updates and resolution. Act as a quality control checkpoint, verifying that all services meet established standards before closing requests. Communicate effectively with clients, vendors, and internal teams to provide updates and ensure clear expectations. Follow up with clients after service completion to confirm satisfaction and address any remaining concerns. Identify and escalate urgent or unresolved issues to the appropriate personnel as needed. Maintain accurate records and reports related to maintenance activities and outcomes. Continuously seek ways to improve service efficiency, accuracy, and customer satisfaction. Qualifications: Prior experience in customer service, call centers, or administrative coordination is preferred. Strong attention to detail and organizational skills. Comfortable working with standard computer systems (CRM, email, dispatch software). Analytical problem solver - able to think ahead and prevent issues A strong sense of responsibility, teamwork, and pride in doing careful work. Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) preferred. Prior roles where you handled client follow-ups or customer issue resolution. About Company Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
    $15.5-18 hourly 18d ago
  • Call Center Representative

    Whole Family Health Center Inc. 3.6company rating

    Customer care representative job in Vero Beach, FL

    Job Summary : This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem solving activities. He or she must be detail oriented, sensitive to the patient's needs, and require minimal supervision in order to function efficiently. The person in this position maintains office operations by receiving and distributing communications and serving the patients. He or she works directly with the clinical staff and acts as a liaison between the patient and the provider. This position requires close communication with the patient, nurses, providers, and case managers in order to coordinate care. Communication with and respect for the patient is essential to build rapport. Good patient assessment skills are essential. This person must prioritize tasks and use space and time efficiently. The person in this position must be able to think critically and logically. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust. Communication: Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. The ability to communicate in Spanish, Creole, or both is a plus. Key Responsibilities: Maintains professional behavior, and attitude towards patients, visitors, and coworkers. Answers incoming customer phone calls and take appropriate action for each call. Maintains customer satisfaction ratings based on explicit criteria set forth by the company. Attends mandatory training sessions to stay updated on product or company policy changes. Uses company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input's data into the company's EHR to keep each patient record updated. Makes, changes, cancels, or edits appointments. Transfers calls as appropriate using switchboard. Strong communication and phone skills. History of success in customer service. Solves customer issues. Upsells customer accounts. Maintains call center database. Relay's information. Upkeep of office equipment. Attends educational offerings as appropriate. Performs other duties and responsibilities as assigned. May occasionally need to travel from one clinic to another for coverage. Education & Training High school diploma or GED required; college degree preferred. Experience: One to three years of progressive work experience in a medical office setting. Requirements: Level 2 background clearance required Must have all necessary vaccinations, a PPD Test done upon hired.
    $23k-30k yearly est. Auto-Apply 53d ago
  • Call Center Specialist

    Suntree Internal Medicine Inc.

    Customer care representative job in Melbourne, FL

    Call Center Specialist FLSA Status Hourly Non-Exempt Reports to Billing/DOCS Supervisor Shift Reporters 0 Lunch 30 minutes Wage: $15.00/hr Education: High School Diploma or GED Medical Terminology Knowledge preferred Medical Experience preferred Responsibilities: Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Schedule appointments and maintain and update appointment calendars. Hear and resolve complaints from customers or the public Document and follow up on messages utilizing the “dash” system. Transmit information or documents to customers, using a computer, mail, or facsimile machine. Analyze data to determine answers to questions from customers or members of the public Communicate directly with the providers to ensure documentation is completed or correctly taken care of by the appropriate party. This is a full time position Abilities: High-level of multi-tasking Time management skills Team player Follow step-by-step procedures Personable Physical Requirements: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity, and hand-eye coordination. Requires sitting for extensive periods of time Occasionally lifts and carries items weighing up to fifty (50) pounds Requires corrected vision, hearing, and speech within normal ranges Requires working under stressful conditions and sometimes irregular hours Potential contact with bloodborne pathogens, bodily secretions, etc. About Suntree Internal Medicine: We are a large private internal medicine practice located in Melbourne, Florida. We are an equal opportunity employer and we believe that education and training are a key part of success. Our values are to bring Sincerity, Inspiration, and Mastery into the workplace. We offer benefits, paid time off, and holidays after the 90-day probation period review.
    $15 hourly Auto-Apply 60d+ ago
  • Outbound Call Center Representative (No Cold Calling) - North Palm Beach

    Earl Stewart Toyota

    Customer care representative job in Lake Park, FL

    Job Description Outbound Call Center Representative (No Cold Calling) - North Palm Beach Company: Earl Stewart Toyota Join Our Team as an Outbound Call Center Representative - No Cold Calling! Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community. We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name. What You'll Get with Us: Paid Vacation - Recharge and come back refreshed. 401(k) Plan - Plan for your financial future. Company-Paid Life Insurance - Peace of mind, covered by us. Health, Dental, and Vision Insurance - Comprehensive options for you and your family. Disability Insurance - We've got your back when life throws a curveball. Access to Company Yacht - Yes, really. Work-life balance matters. Family Fund - Emergency support when you need it most. Personal Days - Flexibility for life outside of work. Wellness Program - Invest in your physical and mental well-being. Paid Maternity/Paternity Leave - Because family comes first. Pet Bereavement Leave - We understand pets are family too. What You'll Be Doing: Making outbound calls to our existing customer base - no cold calling, ever. Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests. Following up on service reminders, special orders, and customer needs to maintain strong relationships. Providing outstanding customer service, answering questions with professionalism and empathy. Helping resolve customer concerns, always with a customer-first approach. Meeting performance goals and earning monthly bonuses for great results. What We're Looking For: Excellent phone and communication skills - friendly, clear, and confident. Strong organization and multitasking abilities. Comfort using computers and scheduling systems. A positive, problem-solving mindset. A team-oriented attitude and willingness to grow with us. Ability to pass a background check and drug screening. Valid driver's license required. Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.
    $23k-31k yearly est. 13d ago
  • Call Center Agent

    Sh Hotels 4.1company rating

    Customer care representative job in South Beach, FL

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $24k-30k yearly est. 3d ago
  • Call Center Agent

    Shhotelsandresorts

    Customer care representative job in South Beach, FL

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Planning a trip should be fun and easy, right? Our Team is fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical information to guests and staff as needed. About you... Passionate about providing superior service, organization and details with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $24k-33k yearly est. Auto-Apply 5d ago
  • Full Time Customer Engagement Representative

    Premiere Coastal Solutions

    Customer care representative job in Melbourne, FL

    Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-49k yearly est. 13h ago
  • Sales & Customer Service Agent

    Midas Saiz

    Customer care representative job in North Palm Beach, FL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Health insurance Paid time off Profit sharing Training & development Were Hiring: Dynamic Sales & Customer Service Agent! Are you a people person with a passion for turning conversations into opportunities? Do you thrive in a fast-paced environment where your communication skills and energy make a real impact? Were looking for a Sales & Customer Service Agent to join our growing Midas team and help us deliver exceptional experiences to every client. No automotive experience needed we will train you! All you need is a great attitude, strong work ethic, and a goal-driven mindset. Bilingual (Spanish/English) candidates are highly encouraged to apply Spanish a plus! What Youll Do Engage with customers through phone, email, and in person to provide outstanding service. Identify customer needs and recommend products or services that truly fit their goals. Manage incoming leads and close sales with enthusiasm and professionalism. Build lasting relationships that keep clients coming back. Collaborate with the team to meet and exceed sales targets. What Were Looking For Excellent communication and interpersonal skills you love talking to people! A positive, coachable attitude and strong desire to succeed. Proven experience in sales or customer service is a plus (but not required). Goal-oriented and motivated to exceed expectations. Team player who thrives in a dynamic, growth-focused environment. Bilingual (Spanish/English) is a plus and will help you connect with more customers! Why Join Us No automotive experience required full training provided! Competitive base salary + performance-based bonuses Growth opportunities within a supportive, ambitious team. Ongoing training and professional development. If youre ready to build a rewarding career with unlimited potential we want to hear from you!
    $21k-27k yearly est. 18d ago
  • Outbound Call Center Representative (No Cold Calling) - North Palm Beach

    Earl Stewart Toyota

    Customer care representative job in Lake Park, FL

    Company: Earl Stewart Toyota Join Our Team as an Outbound Call Center Representative - No Cold Calling! Are you looking to grow your career in a supportive, people-first environment? At Earl Stewart Toyota, we're offering more than just a job - we're offering a long-term opportunity with real growth, real benefits, and a culture built on respect, innovation, and community. We're currently seeking an Outbound Call Center Representative to join our high-performing customer service team. The best part? No cold calling. Every call you make will be to existing customers - people who already know and trust the Earl Stewart Toyota name. What You'll Get with Us: Paid Vacation - Recharge and come back refreshed. 401(k) Plan - Plan for your financial future. Company-Paid Life Insurance - Peace of mind, covered by us. Health, Dental, and Vision Insurance - Comprehensive options for you and your family. Disability Insurance - We've got your back when life throws a curveball. Access to Company Yacht - Yes, really. Work-life balance matters. Family Fund - Emergency support when you need it most. Personal Days - Flexibility for life outside of work. Wellness Program - Invest in your physical and mental well-being. Paid Maternity/Paternity Leave - Because family comes first. Pet Bereavement Leave - We understand pets are family too. What You'll Be Doing: Making outbound calls to our existing customer base - no cold calling, ever. Inbound support as needed, ensuring accuracy and efficiency in appointment setting and handling of customer requests. Following up on service reminders, special orders, and customer needs to maintain strong relationships. Providing outstanding customer service, answering questions with professionalism and empathy. Helping resolve customer concerns, always with a customer-first approach. Meeting performance goals and earning monthly bonuses for great results. What We're Looking For: Excellent phone and communication skills - friendly, clear, and confident. Strong organization and multitasking abilities. Comfort using computers and scheduling systems. A positive, problem-solving mindset. A team-oriented attitude and willingness to grow with us. Ability to pass a background check and drug screening. Valid driver's license required. Why Choose Earl Stewart Toyota? We don't just sell cars - we're building a workplace community based on trust, transparency, and growth. Our team of over 150 employees - from all walks of life - thrives in a culture of mentorship, continuous improvement, and mutual respect. Whether you're starting fresh or continuing your professional journey, we support you every step of the way. Apply Today! If you're looking for a stable, rewarding role in a customer-focused call center (without the stress of cold calls), we want to hear from you.
    $23k-31k yearly est. Auto-Apply 60d+ ago

Learn more about customer care representative jobs

How much does a customer care representative earn in Fort Pierce, FL?

The average customer care representative in Fort Pierce, FL earns between $23,000 and $36,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.

Average customer care representative salary in Fort Pierce, FL

$29,000
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