Customer care representative jobs in Pine Hills, FL - 1,142 jobs
All
Customer Care Representative
Call Center Representative
Call Center Operator
Associate Customer Service Representative
Customer Retention Representative
Customer Specialist
Customer Service Representative
Service Representative
Customer Services Coordinator
Customer Care Coordinator
Customs Specialist
AA Metals 3.9
Customer care representative job in Orlando, FL
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
Customs Specialist Job Summary:
The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain.
Customs Specialist Job Duties/Responsibilities:
Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals.
Stay updated on changes in customs regulations and communicate updates to relevant stakeholders.
Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork.
Maintain accurate and organized records of all import and export transactions.
Classify products according to harmonized tariff schedules and determine appropriate duty rates.
Provide guidance on tariff classifications for new products and changes in regulations.
Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance.
Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner.
Identify and mitigate potential risks related to customs compliance and trade regulations.
Implement and maintain effective internal controls to ensure compliance.
Customs Specialist Qualifications:
Bachelor's degree in International Business, Supply Chain Management, or a related field.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving abilities.
Excellent interpersonal abilities, including the ability to model professional interactions.
Proficient in Microsoft Office Suite and other relevant software.
Strong problem-solving skills and attention to detail.
Ability to work independently, prioritizing deadlines.
Exceptional organizational skills with a keen attention to detail.
Dedication to professionalism and maintaining positive relationships.
Ability to adapt to changing priorities and handle a fast-paced environment with poise.
Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
$29k-48k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Environmental Service Representative (Waste)
The Planet Group 4.1
Customer care representative job in Orlando, FL
Title: Environmental Service Representative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 4d ago
Customer Service Representative
Circle Logistics, Inc.
Customer care representative job in Orlando, FL
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate correspondence with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$17-$18 an hour
Full-time: 40 hours per week
Weekday and Weekend schedules available
On-site training and career development
Paid holidays and paid time off
Insurance benefits, including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Check out our Orlando Office HERE
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
$17-18 hourly 4d ago
Logistics and Customer Service Coordinator- Onsite!
Adecco Permanent Recruitment 4.3
Customer care representative job in Orlando, FL
Adecco Permanent Recruitment is seeking a Logistics and Customer Service Coordinator in Orlando, Florida. Qualified candidates for this role will have a 3-5 year track record of Logistics and Customer Service experience, in addition to creating bills of lading (BOL) and basic hazmat knowledge.
Our client is offering a competitive starting salary, in addition to full benefits (health, dental, vision, and 401k with company match), in addition to 15 PTO days to start. Please see additional duties and responsibilities below:
Key Responsibilities: Customer Support and Service:
Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication.
Collaborate with the sales and operations teams to resolve customer issues efficiently.
Support the order process by addressing customer requests via phone, email, or online platforms.
Document customer feedback and escalate recurring issues to the appropriate departments.
Office Supply and Vendor Coordination:
Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials.
Develop and maintain relationships with vendors for supply replenishment.
Monitor office supply budget and maintain expense records.
Order Management and Data Entry:
Accurately enter and process customer orders in the system.
Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise.
Shipping and Logistics:
Prepare and coordinate outbound shipments, including FedEx packages and customer orders.
Track shipments to ensure on-time delivery and resolve any logistical issues.
Document Management and Archiving:
Scan, archive, and organize company records following established protocols.
Maintain both physical and digital filing systems for easy access.
Customer Onboarding Support:
Assist with onboarding new customers by ensuring their profiles are correctly set up in the system.
Provide introductory support to familiarize new customers with company processes and systems.
General Administrative Support:
Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries.
Act as a point of contact for both internal and external stakeholders for day-to-day matters.
Growth Opportunities in Customer Service:
Proactively identify ways to improve the customer experience and internal processes.
Take on additional customer service responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability.
Qualifications:High school diploma or equivalent; additional education or certifications in customer service or administration are a plus.
Strong interpersonal and communication skills with a customer-first mindset.
Experience with customer service, CRM, or data entry software is preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite and willingness to learn new systems.
Equal Opportunity Employer/Veterans/Disabled
Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** T
Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
$25k-33k yearly est. 1d ago
Call Center Representative
Midflorida Credit Union 4.1
Customer care representative job in Winter Haven, FL
Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members. There are many reasons to work for MIDFLORIDA, which is probably why we we're voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members!
Call Center Representatives perform the following functions:
Provide excellent service by answering questions and fulfilling requests via phone and email in a timely and accurate manner.
Improve the financial well-being of our members by offering products and services to save time and money.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Perform member maintenance as required.
Deliver problem solving solutions and perform research as needed.
Provide technical solutions in support of MIDFLORIDA's electronic services.
Accountable for meeting productivity, quality, and sales goals.
Professional and efficient communications with all departments promoting synergy.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.
Proactively identify ways to improve employee and member experiences.
Perform other duties as assigned.
Qualifications
Qualified candidates will possess:
Possess excellent customer service skills along with strong verbal and written communications skills.
Must have a strong desire to help people.
Proficient in the use of computers, the internet and Microsoft Office.
Flexibility, resilience, and the ability to multi-task while assisting members.
Time management, organization, and problem-solving abilities.
A history of meeting or exceeding sales expectations.
Availability to work any shift between the operating hours of 7:00 AM - 8:00 PM Monday through Saturday.
A High School Diploma or equivalent is required.
Previous call center experience preferred.
Bilingual (English and Spanish) candidates are encouraged to apply.
MIDFLORIDA Perks:
Stability
Opportunity for growth
Paid time off and Paid Holidays
Tuition assistance after 6 months of service
401K Plan with Employer Matching
Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
Employee Assistance Program- No waiting period to access benefit.
Salary and Bonuses - Bonus programs and annual appraisals with salary increase opportunities.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$38k-43k yearly est. 4d ago
Bilingual Customer Retention Rep.
Parks Toyota of Deland
Customer care representative job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$29k-62k yearly est. 7d ago
Bilingual Customer Retention Rep.
Parks Motor Sales 3.6
Customer care representative job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$44k-56k yearly est. Auto-Apply 60d+ ago
Call Center Rep, Guest Service Call Ctr (Lake Buena Vista FL) FT Bench
Walt Disney Co 4.6
Customer care representative job in Orlando, FL
Do you have a passion for sharing excellent Guest Service? Join the Guest Services Call Center Team as a Full Time Call Center Representative! Call Center Representatives provide outstanding Guest Service to a wide complement of Guests including onsite visitors. We answer general questions regarding a vast variety of topics and provide Walt Disney World Resort Hotels support. This Full-Time position requires full availability and is located inside a high-volume call center with a 24/7 operation.
The starting pay rate for this position is $19.00/hour.
$19 hourly 2d ago
Care Coordinator
St. Luke's Cataract & Laser Institute 3.7
Customer care representative job in The Villages, FL
Care Coordinator St. Luke's Cataract & Laser Institute is looking to hire a full-time, Care Coordinator at The Villages location! We believe in building careers, not filling jobs, and want to help you create a future in a role that you can enjoy! About the Job The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. We are looking for individuals who can learn and retain medical knowledge, perform a variety of duties in a professional manner, and provide the consistent, organized work that is needed for outstanding patient care. The right candidate must be able to provide exceptional customer service, have positive and professional verbal and written skills, and work well with co-workers, other staff, and medical staff. Basic Functions and Responsibilities (not all inclusive)
Manage inbound and outbound communication in a pleasant and courteous manner with healthcare providers
Assist referring and co-managed physicians and staff with scheduling needs and communication
Effectively gather and document information to patient records to include electronic records
Ensure confidentiality of all health information as required by HIPAA guidelines ensuring compliance
This Job Is Ideal for Someone Who has:
Prior medical office experience (preferred but not required)
Prior experience in filing, typing, computer knowledge (preferred but not required)
Previous experience in a customer service role
Prior experience in Oculoplastic (preferred but not required)
Level head, and thrives in a fast-paced environment
Mobility in an office setting; sitting, standing, walking, and ability to exert up to 30 lbs of force
If your previous experience doesn't check all of these boxes, but you love to learn and believe you are fit, we still want to hear from you! Company Mission
“Life Changing Vision”
is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. Benefits of working for St. Luke's
Medical, Dental, Vision, and Life Insurance
401(k) with Employer Match
Paid Time Off and Holiday Pay
See more benefits at *******************************************
We are an Equal Opportunity Employer and a Drug Free Workplace We participate in the E-Verify Program
$41k-52k yearly est. 40d ago
Call Center Representative - Medical
Central Florida Health Care 3.9
Customer care representative job in Winter Haven, FL
Title: Call Center Representative - Medical Reports to: Call Center Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments.
MINIMAL QUALIFICATIONS:
* Education: High School Graduate or GED
* Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
* Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
* Schedule medical, dental and optometry appointments by phone.
* Collect patient demographic and insurance information.
* Cancel and reschedule medical, dental and optometry appointments
* Understand and apply CFHC scheduling template.
* Transfer calls appropriately
* Work provider follow-up requests on outbound calls
* Must be available from 7 am until 6 pm
BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4.4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
* Requires 80% or more spent standing/sitting.
* Independently mobile
* Lifting and/or transporting up to 20lbs.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
$25k-31k yearly est. 11d ago
Customer Service Rep - Call Center Associate
Munn's Air Conditioning & Heating
Customer care representative job in Fruitland Park, FL
Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar!
WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE?
In this entry-level customercare position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay!
WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMERCARE JOB?
You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on!
WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT?
High school diploma OR equivalent
Basic computer skills
Reliable transportation
Scheduling experience is a plus but not required for this entry-level customercare position.
WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING?
Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done".
We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years.
We hope you join us and become our essential Customer Service Rep - Call Center Associate!
Location: 34731
$14 hourly 60d+ ago
Call Center Representative
Bags 4.3
Customer care representative job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered.
The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance.
Field incoming requests from end users and customers via telephone, e-mail or other established support channels
Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution.
Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently.
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Process requests that are created via email and communicate with end users
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Monitor and manage orders following up on statuses and progress
Communicate to end users and customers providing updates and statuses on their inquiries.
Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor
Accurately enter data to ensure the orders are placed correctly.
Collaborate with co-workers to ensure all orders are entered for the day.
Ability to work independently and be able to work under pressure
Utilize computer systems and multiple applications to manage orders
Handling instances that involve customers who have been separated from their luggage
Qualifications
Exceptional written and verbal communication skills.
Ability to work collaboratively in a team environment and support team decisions.
Solid multi-tasking, prioritization and organizational skills. .
Travel Industry experience is a plus
Must be available to work holidays and weekends
Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$16 hourly 14d ago
Call Center Representative- Lake Mary
United Solutions Company 4.0
Customer care representative job in Lake Mary, FL
JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors.
BENEFITS:
Health Insurance
Life Insurance
Accidental Death & Dismemberment Insurance
Paid Time Off
11 Paid Holidays
Flexible Spending Account
Dental Insurance
Vision Insurance
401(k) Savings with 6% company match
Mission
The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable.
Job Summary
As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards.
Responsibilities:
Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements.
Document all communication and interactions with debtors accurately and thoroughly in the client's system of record.
Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client.
Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements.
Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally.
Have the communication skills to overcome common objections.
Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets.
Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection.
Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred.
Previous experience in debt collection, customer service, or financial services is preferred.
Strong communication and negotiation skills, with the ability to build rapport and influence others effectively.
Detail-oriented and proficient in data entry and documentation.
Ability to work independently and collaboratively in a fast-paced environment.
Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus.
Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.
$17 hourly Auto-Apply 60d+ ago
Call Center
Celebration Obstetrics and Gynecology
Customer care representative job in Kissimmee, FL
Job Description
Celebration Health & Wellness is seeking a full-time front office professional to join our skilled and caring healthcare team.
About Us:
A high volume multiple provider private practice dedicated to Children's Health. The staff offers over 20 years of experience in the field of Pediatrics.
The responsibilities of this position include but are not limited to:
· Checking patients in and out of appointments
· Verifying insurance eligibilities
· Collecting and processing payments
· Scheduling appointments
· Submitting insurance referrals
· Obtaining Prior Authorizations
· Answering incoming calls
· Scanning and faxing
· Communicating effectively with patients
· Teamwork
. Ability to communicate both in writing and verbally, Spanish Bilingual abilities a plus
Excellent customer service skills, previous office experience, and a caring and positive attitude are required.
Previous medical office experience, and knowledge of electronic medical records are preferred but not required for the right candidate.
Our compensation package is generous, including paid vacation time, health and dental insurance, employee assistance program, 401k, and other benefits.
We look forward to hearing from you!
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 5 year (Preferred)
Medical terminology: 5 year (Preferred)
Computer skills: 5 year (Preferred)
Language:
English (Required)
Spanish (Required)
Work Location: One location
Repost this job
Paused
View public job page
Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Referral program
Vision insurance
Medical specialties:
Ob/Gyn
Pediatrics
Family
Schedule:
Monday to Friday
Work Location: In person
$15-18 hourly 14d ago
Call Center Sales Representative
Lisle Group
Customer care representative job in Lake Mary, FL
Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants.
The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts.
Qualifications
Sales skills/comfort with having business to business conversations to achieve an objective
Strong track record of attendance
Strong typing/data entry skills (test will be administered prior to your interview)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$11 hourly 1d ago
Call Center - HOA Collections Representative
Exploria Resorts
Customer care representative job in Clermont, FL
We're hiring motivated individuals to join our incentive-based HOA team! No prior experience in Collections is necessary-Any call center experience is a great start, and we are willing to train the right candidate who wants to succeed!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Position: Call Center - Collections Specialist (Bilingual: Spanish)
Compensation:
- Starting at $15/Hour + Monthly Incentives and Bonuses!!
Hours/Shift:
- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 10 am-7 pm shift)
- Every other Saturday (If you work on Saturday your day off will be during the week).
- Sundays: Off
*Subject to change based on business needs
Responsibilities:
Collect Payments: Work with timeshare owners to collect HOA dues, helping them keep their accounts in good standing.
Follow Up on Dues: Reach out to owners by phone and other methods to follow up on unpaid dues.
Manage Accounts: Keep track of assigned accounts, following our collection guidelines for the timeshare HOA.
Update Account Information: Learn to update and manage owner account information in our system accurately.
Use Collection Tools: Get comfortable with our collection tools and processes to handle assigned accounts effectively.
Understand the Basics: Learn the key rules and procedures related to timeshare HOA debt collection.
Provide Good Customer Service: Maintain a positive, helpful approach when speaking with timeshare owners, ensuring high-quality service.
Qualifications
Qualifications and Skills:
Prior Call Center experience is a plus
Bilingual in English and Spanish
Ability to sit and work on a computer screen all day
Able to show up on time every day - attendance is integral in this role
Comfortable being on the phones and handling sensitive information
No lifting required over 50 pounds.
Strong communication skills and attention to detail.
Willingness to learn basic debt collection regulations and timeshare HOA procedures.
Sign up to join our mailing list and hear about future opportunities:
Exploria Resorts Recruitment Form
$15 hourly 3d ago
Public Safety Command Center Operator (Varying Shifts)
Nemours Foundation
Customer care representative job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
* Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
* Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
* Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
* Maintain equipment and alarm status and enter service tickets as appropriate.
* Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
* Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
* Other duties as assigned.
Job Requirements
* High School Diploma required.
* Minimum of three (3) to six (6) months experience required.
* Possesses and maintains Florida Class D Security license required.
* Proficient in all computer and technology applications utilized by Public Safety Department.
* Working knowledge of security policies, procedures and practices.
* Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
$22k-30k yearly est. Auto-Apply 47d ago
Call Center Operator - 2nd Shift
Westgate Resorts
Customer care representative job in Orlando, FL
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Resort Services Operator, you will:
Provide friendly, positive, and hospitable service to our in-house guests
Answer calls using the phone routing system
Route calls and take messages for the appropriate departments
Ensure faxes and mail is distributed and handled correctly
Qualifications
Job Requirements:
Must have schedule flexibility; Nights, Weekends, and Holidays
Call center experience preferred.
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$22k-30k yearly est. 11d ago
Public Safety Command Center Operator (Varying Shifts)
Nemours
Customer care representative job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
$22k-30k yearly est. Auto-Apply 48d ago
Call Center Operator
Dinesh Khanna Md LLC Es
Customer care representative job in The Villages, FL
Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
Customer Service: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma
$22k-30k yearly est. Auto-Apply 60d+ ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Pine Hills, FL?
The average customer care representative in Pine Hills, FL earns between $23,000 and $36,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Pine Hills, FL
$29,000
What are the biggest employers of Customer Care Representatives in Pine Hills, FL?
The biggest employers of Customer Care Representatives in Pine Hills, FL are: