Customer security clerk vs customer service clerk

Differences between customer security clerk and customer service clerk duties and responsibilities

Customer security clerk example responsibilities.

• Assist customers in ringing up groceries.
• Instruct and guide customers on removal of viruses, inform customers on data usage.
• Report and confirm that phishing websites are bring down and that email containing phishing email is process through cloudmark spam filtering.
• Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
• Perform personal escorts, VIP services, and experience in controlling and deescalating physical altercations and accidents among customers and personnel.

Customer service clerk example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
• Hone in on and strengthen problem solving, quick thinking, and math skills.
• Support RSA authentication service for remote customer using VPN access, with RSA token.
• Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
• Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
Show more