Customer service associate jobs in Colonie, NY - 2,074 jobs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. Offering our industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's ************************************************************ Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Benefits and Perks; -Starting Pay from $15.50 per hour to $17.00 based on experience and availability -Flexible Scheduling -Free/Discounted Meals -Paid Sick Leave -Education through Archways to Opportunity including college tuition assistance up to $3000.00 per year -Education through Archways to Opportunity including opportunities to earn a High School degree, and English classes as a second language -Free dental and vision coverage -Free Telehealth -Medical Insurance after qualifying -Short- and Long-Term Disability, life and accident insurance -Paid Time off -Bonus and Service Incentives -Employee Discounts -Free Uniforms -Advancement Opportunities This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Requsition ID: PDX_MC_1E189850-77F6-43CC-B8FC-26F79300FD73_66623 McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Monday - Friday 8:30am - 4:30pm (during 3-week training program) Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day). Bilingual candidates and recent college grads are strongly encouraged to apply... This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: Follow call center scripts and guidelines to ensure consistent service delivery Meet or exceed individual performance goals and targets Resolve customer complaints or concerns with patience and empathy Utilize phone etiquette to ensure positive customer interactions Analyze customer needs and recommend appropriate solutions Perform data entry tasks accurately and efficiently Communicate effectively with customers to ensure clarity and understanding Skills: Excellent customer service skills Proficiency in English Strong phone etiquette and communication abilities Experience with outbound calling and upselling techniques Ability to analyze customer requirements and provide suitable solutions Service-oriented mindset with a focus on achieving targets Proficient in data entry with high accuracy Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity. Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

TITLE: Customer Care Specialist REPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service. The Customer Care Specialist will provide service to customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible for processing transactions, providing education on products and services and facilitating guidance for digital needs. Will possess the ability to proactively engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center. Help enrich our customer's lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. With a commitment to being a learner and problem solver, this individual will always focus on doing the right thing for our customers. Essential Job Functions: Provides answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. Manages large amounts of inbound calls in a timely, professional, and courteous manner supporting bank customers and bank retail locations as after-hours operational support. Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class Service experience. Keeps a comprehensive record of all calls and/or interactions in Salesforce, a customer relationship management system. Navigates multiple computer systems while interacting with customers. Understands and maintains compliance with Bank policies and procedures and applicable laws and regulations, including BSA, AML, and Reg E., and Reg CC. Conducts customer transactions received through mail, online banking and ITMs (on-screen, video experience). Performs routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing, change of addresses, travel notifications, etc. Process mobile deposit transactions daily, multiple times a day. Responds to customer emails and/or Pioneer's online banking Chat feature providing answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. Identifies customer's needs to help customers reach their financial goals, clarifies information, researches every issue and provides lasting solutions and/or alternatives. Performs Concierge job duties when necessary. Performs clerical duties related to Customer Care as well as other duties as requested. Education & Experience: A high school diploma or GED required. Minimum of 6 months of Retail and/or Customer Service experience required. Working knowledge of PC's, smart phone technology (IOS and Android), Windows environment, Microsoft Office Suite, and capacity to learn banking and customer relationship management systems. Must be comfortable with working within a video environment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Our client in Albany, NY is seeking 15+ individuals for their Cust Care Rep position. The ideal candidate will have great listening skills and a helpful and friendly attitude with customers. Along with a great personality, the manager is seeking someone who meets the following qualifications: HOURS: Operating hours are from 8am - 8pm and associate will be assigned 8 hour shift during that time frame. Additional Information To discuss on this opportunity reach Prakash Raju on #************.

Description Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $21.06 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with a minimal two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting is required. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Salary Description Starts at $21.06/hour

The **Part Time** **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. **Wage:** $19.00/hr **Qualifications:** Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. Apply **today** and shift your **career** into drive for **tomorrow** ! **Benefits and Perks:** + Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Web Scribble is the market leader in job board software for associations. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing professionals who want to contribute to our growth. Job Description The Customer Success team is responsible for creating deep and meaning relationships with their customers, identifying their business needs and coming up with solutions that meet their challenges. This is a critical role at Web Scribble, since it influences the overall customer experience and is responsible for retaining and expanding existing clients. Key Responsibilities: Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Web Scribble platform Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product Identify customer challenges and proactively suggest better solutions and strategies. Onboard and assist new customers with multiple stakeholders Simultaneously manage multiple customers who are at different points on the account lifecycle Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepe proficiency Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas You Will Be Measured On: Onboarding time Net revenue retention Customer satisfaction scores Account expansion Benefits: Opportunity to be a part of a fast growing technology company with award winning solutions Clearly laid out and communicated progression and promotion plan Competitive salary + medical/dental/vision benefits 401(k) Tons of drinks and snacks in the office Our fancy espresso machine that makes everything from lattes to cappuccinos to irish coffees at the click of a button Qualifications Bachelor's degree required 2+ years experience in customer service, client services, consultative sales, account management, or related field Excellent interpersonal skills coupled with effective communication skills Self-confident, self-directed, forward thinking, detailed-oriented Experience with salesforce.com CRM system a plus Additional Information All your information will be kept confidential according to EEO guidelines.

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: Support the Service Counter team to enable efficient and elevated experiences Support the Atelier team to enable Everyday Luxury experiences Curate our merchandise assortment and support a seamless retail environment As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Welcome clients Match clients with their product and direct to the right Service Counter Prepare the product to be processed Efficiently and accurately process transactions Package product for an Everyday Luxury opening experience Support operations at the Service Counter As an Inventory Associate, you will: Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product in the backroom Uphold the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations As a Merchandiser, you will: Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product on the sales floor Translate the product story in our boutiques Validate the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company parties Employee discounts Flexible schedule Free food & snacks We are seeking someone who is enthusiastic, self-motivation with high ethical standards to fill our Client Relations Specialists position. The Client Relations Specialist is the first impression of our practice. This position is full time; hours are Monday through Friday, 8am to 5pm. Previous veterinary reception or veterinary assistant experience is required. The Client Relations Specialists must possess strong organizational skills, exhibit excellent telephone and in-person client service and communication skills. They must be able to work in a fast-paced environment, remaining calm under pressure and work collaboratively with others in a team-oriented environment. You must have the ability to handle multiple tasks at once and have close attention to detail. Excellent computer skills are a must as we work in a paperless environment. Candidates must have compassion for animals and their owners. Prior experience within human medicine or a veterinary hospital is a plus. J ob Responsibilities : include the following. 1. Provide excellent customer service by greeting clients, answering questions, and processing incoming patients. 2. Answering phone calls including scheduling appointments and taking messages for doctors and staff. 3. Entering client and patient data into EMR system. 4. Generating invoices, and entering payments into EMR system. 5. Managing the retrieval and storage of patients medical records. 6. Make reminder calls confirming client appointments. 7. Maintain the cleanliness of waiting room. 8. Performs other related duties as assigned.

Looking to make a **global impact** and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. **What impact you'll make:** This is a position on the Contractual Services FP&A team for the Gas Power Heavy Duty Gas Turbine (HDGT) Global Services business. The CSA Lead FP&A Analyst is responsible for supporting the Contractual Services FP&A organization (incl. short term and long-term budgeting, reporting, and portfolio analytics). This position reports to the Contractual Services FP&A Leader. **What you'll do** + **Support in the consolidation of financial outcomes for the CSA business line. This includes understanding trends and operational drivers across the different process phases and will require close partnership with the Services Finance Operations (SOF), ITR Finance, and Global Cost & Productivity teams.** + **Support the Contractual Services FP&A Leader and CMR FP&A Leader by leading the financial planning and reporting cycles, as well as monthly operating reviews (MORs) as it relates to CMR outcomes.** + **Support FP&A simplification and global standardization initiatives for income statement (specifically looking for synergies in operating rhythms across Global Services).** + **Support leadership team in the preparation of budgets, operating plans, and manpower planning.** + **Prepare and support presentations (Op Plan, Budget, Long Range Forecasts, and Operating Reviews).** + **Maintain processes for analyzing and reporting operating results to management (e.g., connecting year-over-year profitability to margin erosion).** + **Share best practices and drive global process standardization with broader pole & region teams where applicable.** + **Ensure key processes and controls are in place to support a world class financial operation.** + **Lead the pursuit of excellence in controllership (e.g., adherence to GE policies, transfer of best practices, internal controls, etc.).** **What you'll bring (Basic Qualifications)** + Bachelor's Degree from an accredited university or collegeor equivalent knowledge or experience + Minimum some experience of finance, accounting, or audit + Preferred graduate of finance management leadership programs (e.g., FMP) **What will make you stand out** + You have a passion for collaborating cross-functionally to problem solve complex operational and financial problems. + You are someone who brings robust time management skills, ability to work under pressure, and a high level of attention to detail. + You have experience with driving process simplification and excellence leveraging contemporary data analysis tools, particularly within the Microsoft Suite and PowerBI. **Benefits Available to You** GEV employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce. + Our **compensation & benefits** are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements. + A **healthy, balanced lifestyle** can mean different things to different people. We've created programs that support the way you live and work today. + GE invests to provide opportunities to **grow your career** by providing a path for continued on-the-job **learning and development** . **Inclusion & Diversity** At GEV, we believe in the value of your unique identity, background and experiences. We are committed to fostering an **inclusive** **culture** , where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. _If contracted in the US:_ _The [salary/hourly pay] range for this position is [insert Total Base Pay Range from Workday posting]. The specific [salary/hourly rate] offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for [a performance bonus/variable incentive compensation/equity]. Available benefits include [X, Y, Z]._ _If contracted in Spain:_ _Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: EU Work Permit, NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement._ _If contracted in Italy: EU work permit ,_ _Fluency in English and/or Italian_ GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. Maintains a proper and professional stance in the designated area at the front of the store Act as a visual deterrent to prevent potential loss/dishonesty Review and understand the Store Emergency Response Guide Wear a complete Company approved uniform including a Body Worn Camera Greet customers appropriately, demonstrate courtesy and respect Establish and maintain a position at the front of the store or in a department Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management Performs other duties as assigned Who We Are Looking For: You! Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes/organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1440 Central Ave Location: USA Marshalls Store 0788 Albany NYThis position has a starting pay range of $15.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Full-time Description The Customer Service Associate is responsible for delivering high-quality service by answering the Bank's incoming telephone calls and responding to various electronic communications. The role involves timely and effective follow-up on telephone calls and messages to ensure a positive service experience. The Associate is also responsible for escalating complex issues to management or other departments as needed. Additionally the positions processes various system maintenance tasks and adjustments to customer accounts across multiple electronic formats. Requirements EDUCATION & EXPERIENCE: Associate's degree in business, finance or related area is preferred; or equivalent work experience within a financial institution, bank branch, or similar area is strongly preferred. Possesses basic technical ability necessary to learn and operate the Bank's software and applications. Demonstrates pleasant vocal tone and inflection. Must show initiative, reliability and team-oriented values. Strong organization and problem-solving skills. MAJOR DUTIES & RESPONSIBILITIES: Answer incoming telephone calls - follow up, transfer or escalate as necessary. Resolve customer banking questions/issues on a variety of customer platforms in accordance with the Bank's operating controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets. Identify sales and retention opportunities by recognition of customer needs. Provide customers with technical support of primary & secondary systems, such as online banking, bill pay, external transfers, and VISA Debit cards. Process research and maintenance requests relating to customer inquiries. Develop knowledge of the Bank's products, services and general information. Maintain interpersonal customer service skills - listening, written, and oral. Develop a basic understanding of operation in other departments. Assist in communication for the Overdraft Privilege Program. Contribute towards fostering teamwork within the department. Work flexible hours, including evenings and weekends. Successfully complete training programs as necessary. Complete other tasks as assigned by supervisor. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPLIANCE STATEMENTS: EQUAL OPPORTUNITY EMPLOYER Bank of Greene County is an Equal Opportunity Employer. We provide equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee's or a dependent's reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law. BANK SECRECY ACT (BSA) Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments. Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer. All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer. The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank's Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank's BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee's compliance violations may result in termination, individual fines, and possible imprisonment. Salary Description $20.25-$23 per/hr

The Customer Service Associate is responsible for delivering high-quality service by answering the Bank's incoming telephone calls and responding to various electronic communications. The role involves timely and effective follow-up on telephone calls and messages to ensure a positive service experience. The Associate is also responsible for escalating complex issues to management or other departments as needed. Additionally the positions processes various system maintenance tasks and adjustments to customer accounts across multiple electronic formats. Requirements EDUCATION & EXPERIENCE: * Associate's degree in business, finance or related area is preferred; or equivalent work experience within a financial institution, bank branch, or similar area is strongly preferred. * Possesses basic technical ability necessary to learn and operate the Bank's software and applications. * Demonstrates pleasant vocal tone and inflection. * Must show initiative, reliability and team-oriented values. * Strong organization and problem-solving skills. MAJOR DUTIES & RESPONSIBILITIES: * Answer incoming telephone calls - follow up, transfer or escalate as necessary. * Resolve customer banking questions/issues on a variety of customer platforms in accordance with the Bank's operating controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets. * Identify sales and retention opportunities by recognition of customer needs. * Provide customers with technical support of primary & secondary systems, such as online banking, bill pay, external transfers, and VISA Debit cards. * Process research and maintenance requests relating to customer inquiries. * Develop knowledge of the Bank's products, services and general information. * Maintain interpersonal customer service skills - listening, written, and oral. * Develop a basic understanding of operation in other departments. * Assist in communication for the Overdraft Privilege Program. * Contribute towards fostering teamwork within the department. * Work flexible hours, including evenings and weekends. * Successfully complete training programs as necessary. * Complete other tasks as assigned by supervisor. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPLIANCE STATEMENTS: EQUAL OPPORTUNITY EMPLOYER Bank of Greene County is an Equal Opportunity Employer. We provide equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee's or a dependent's reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law. BANK SECRECY ACT (BSA) Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments. Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer. All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer. The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank's Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank's BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee's compliance violations may result in termination, individual fines, and possible imprisonment. Salary Description $20.25-$23 per/hr

Join Our Team at Benson's Pet Center! Love pets and passionate about customer service? Benson's Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience. Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus. Key Responsibilities: Greet customers warmly and provide prompt assistance. Identify customer needs and recommend suitable products and services. Answer customer inquiries and resolve any issues or concerns. Maintain a clean, organized, and visually appealing sales floor. Operate the cash register, process transactions, and handle returns. Restock shelves and ensure products are properly labeled. Stay informed about new products, services, and promotions. Assist with inventory management and stock control. Collaborate with team members to achieve sales targets and store goals. Uphold Benson's Pet Center's standards for honesty, integrity, and customer satisfaction. Qualifications: High school diploma or equivalent. Previous retail or customer service experience is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic math skills for handling cash transactions. Passion for pets and a desire to provide top-notch customer service. Availability to work a varied schedule, including days, evenings, weekends, and holidays. Join us in making a difference for pets and their owners! How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at ****************** and click the Careers link to apply. Benson's Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Department/Unit: AMHS - Self Pay Billing Office Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64The SBO Customer Service Billing Associate is responsible for providing customer service to patients and families who have received services at any of the five main campus locations within the Albany Med Health System including 125 + practice locations. The department is responsible for $65-70M in total Self-Pay AR. The Customer Service Billing Associate is the primary point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills. Essential Duties and Responsibilities Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including those related to CRM systems-to ensure accurate and timely support Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs Maintain strong listening skills; ability to de-escalate in difficult or emotional customer interactions. Review credit balances; process refund requests. Accurately update, add, or remove patient insurance and demographic information to ensure up-to-date records and seamless billing processes and identify root causes of data discrepancies Manage assigned work queues and perform intradepartmental workflow tasks as needed to support efficient operations and cross-functional collaboration Meet daily/weekly productivity standards with acceptable QA results. Manage a cash drawer as needed. Process attorney, internal, bankruptcy, and insurer requests in accordance with organizational policies and regulatory requirements Perform cross-functional coordination with billing, legal, and insurance teams to ensure accurate processing and issue resolution Additional responsibilities as required Qualifications High School Diploma/G.E.D. - required Associate's Degree - preferred 1-2 years of relevant customer service or support experience - preferred Proven capability to self-manage and take initiative in completing assignments with accountability Excellent verbal and written communication Strong attention to detail; ability to follow processes accurately Basic understanding of relevant financial/billing terms Effectively defuse high-stress customer interactions to achieve positive outcomes Familiarity with CRM or customer support software Ability to manage time effectively and complete multiple tasks timely Some medical terminology knowledge Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Onsite **What to Expect Next** Requisition #: 341108 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.