Customer service associate jobs in Kettering, OH

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.This is a POD role, Associate will work at multiple locations Store #1045, located at: 9170 Dayton Lebanon Pike Centerville, OH 45458 Store #1932, located at: 3050 Far Hills Ave Kettering, OH 45429 Store #1365, located at: 6124 Wilmington Pike Dayton, OH 45459 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales

About the Role We are looking for a detail-oriented and customer-focused Customer Service Specialist to join our team. In this role, you will be the primary point of contact for customers regarding standard product orders. You'll handle order entry, provide updates, and resolve inquiries while working closely with internal and external sales teams to ensure customer satisfaction. Responsibilities Enter customer orders accurately and efficiently Respond to customer inquiries via phone and email Follow up on incomplete or pending orders Receive and process serial-tracked items for recertification Collaborate with internal departments and external sales representatives Perform other duties as assigned by management Qualifications High school diploma or equivalent Prior customer service experience (preferred) Proficiency in Microsoft Office, Outlook, and Teams (preferred) Strong verbal and written communication skills Excellent attention to detail and time management Ability to multitask and work independently Problem-solving skills

Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks. Position Responsibilities: Reviews purchase order records/contract review. Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving. Enters data, updates and completes work orders. Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed. Emails customers. Prepares contract reports, as required to obtain additional funding and or per customer request. Maintains capital equipment files. Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc) Trains part-time and other clerical employees, as required. Composes and types memos, reports and other correspondences. Answers the telephone and directs calls to the appropriate person. Orders parts as required and maintain records, reconcile and prepare for payment. Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue. Contact customers with quotations, equipment status and approvals. Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to : Medical insurance Dental Insurance Vision assistance To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Encore Talent Solutions is currently seeking a Customer Service Representative for a full time position located onsite in West Chester, OH We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management. This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction. Key Responsibilities Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support. Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system. Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated. Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders. Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates. Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships. Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions. Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines. Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset. Qualifications Strong verbal and written communication skills. Experience working in the manufacturing industry Proficiency with ERP systems (experience with Epicor is a plus). Excellent critical thinking and problem-solving abilities. Ability to multitask and prioritize in a fast-paced environment. 5 years customer service or a related field is preferred. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Employment Type: Full-time contract-to-hire Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support. Key Responsibilities: Resolve client inquiries via phone, email, or chat with professionalism and accuracy. Research policy data and process transactions using multiple administrative systems. Maintain documentation in Salesforce and ensure compliance with state regulations. Identify and mitigate risks (e.g., privacy concerns, anti-money laundering). Build positive relationships and identify cross-selling opportunities. Conduct follow-up calls and conservation efforts to retain business. Must-Have Qualifications: High school diploma. 0-5 years of experience in customer service. Strong communication and interpersonal skills. Ability to thrive in a fast-paced environment; reliable and timely. Nice-to-Have: Call center experience. Bachelor's degree. Desire for long-term growth within the company.

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As part of our 3rd Shift Customer Service team, you are the lifeline between our sales department and our transportation partners. You will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked up and delivered while helping resolve any problems that occur. What's in it for you: * Compensation starting at $17.50/hour + $2.50 shift differential * Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Up to $5,000/year in tuition reimbursement * Personalized career path with 75% of leadership promoted from within * We win wherever we go - Voted a Fortune 100 Best Companies to Work for (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule * Help resolve shipping issues with a high sense of urgency and professionalism * Document and manage all tasks in our internal systems * Provide updates and communicate directly with the internal sales and support teams What you need: * A passion for customer service * The desire to be a part of TQL while contributing to our continued growth * Hall of fame work ethic with a history of excellent attendance * Ability to take ownership of responsibilities and see tasks through completion * Excellent communication, organization and problem-solving skills Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Roles and Responsibilities * Job Description * Own delivery commitments and recovery plans for Unison customers, proactively identifying risks, executing mitigation and recovery. * Drive alignment with suppliers and GE shops to a shared hardware execution plan that meets SQDC objectives. * Collaborate across Sourcing, Manufacturing, Quality, Materials, and Program Management to synchronize short-term execution with long-range plans. * Apply FLIGHT DECK principles to resolve delivery constraints and critical hardware risks; identify, implement, and verify corrective and preventive actions to improve flow and prevent recurrence. * Support execution of NPI, FAI, design changes, and transitions, ensuring readiness and supply continuity. * Use analytical thinking and technical judgment to propose solutions beyond standard parameters for complex, interdependent manufacturing cycles. * Leverage internal and select external data sources to validate root causes, quantify impact, and inform decisions tied to Safety, Quality, Delivery, and Cost. * Mentor and support colleagues; lead small-scope projects with low risk and clear resource plans to deliver targeted improvements. * Execute policy and strategy using in-depth technical knowledge, translating requirements into actionable plans with measurable outcomes. * Required Qualifications Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in supply chain management or fulfillment. + minimum of 3 years working with suppliers and customers experience Desired Characteristics * Humble: respectful, receptive, agile, eager to learn * Transparent: shares critical information, speaks with candor, contributes constructively * Focused: quick learner who strategically prioritizes work and is committed to delivering results * Leadership: collaborative, decisive, able to lead via influence and hold others accountable * Proven analytical and organizational ability; strong critical thinking to analyze and resolve problems * Challenges existing processes and drives continuous improvement with a Lean mindset * Established project/program management: ability to document, plan, market, and execute programs * Effectively manages competing priorities and resolves multiple challenges simultaneously * Experience working in or directly with manufacturing facilities; production control or supply chain experience preferred * Demonstrated understanding of Flight Deck principles * APICS CPIM certification (preferred) GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Hal Solutions is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job! This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals. Experience: Our training program is customized to your needs and includes ongoing mentorship to support your success. At least 18 years old Customer service or sales experience is preferred but not required Responsibilities: Identify and generate new sales opportunities Deliver outstanding customer service Build strong customer relationships with a solution-oriented mindset Support merchandising and daily operational tasks Drive customer acquisition and enhance existing customer accounts Strong communication skills, both written and verbal Knowledge, Skills, and Abilities: Ability to work in a team and independently Demonstrate dependability and uphold strong ethical standards Maintain compliance with performance standards and sales expectations Ability to multi-task and work in a fast-paced environment Benefits: Exciting opportunities for career growth Earn bonuses for your hard work Enjoy a flexible schedule that fits your life Jumpstart your journey with paid training Weekly pay

":"We are looking for talented individuals who have a passion for training and ensuring a high level of customer service! As a Customer Training Professional, you will provide our customers with training on the software solutions that have made us the best in the industry. You will provide them the knowledge they need to utilize our applications in their day-to-day operations. In addition, you will be responsible for ensuring customer satisfaction throughout the installation and training process. ","job_category":"Training","job_state":"OH","job_title":"Entry Level Customer Training Professional","date":"2025-11-17","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Associate degree or equivalent experience~^~Experience in Finance, Accounting or customer service a plus~^~Strong verbal and written communication skills~^~Automotive Dealership Experience preferred but not required","training":"On the job, classroom training, and online courses. The department has study groups to help with the certification testing. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Learn more about the BBB at ********************************************* Apply online today to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. Must demonstrate a strong work ethic and be reliable in attendance and punctuality Effective verbal and written communication skills are required for interacting with team members, customers, and management. Ability to work collaboratively in a team environment and maintain a positive working relationship. Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks. Effective time management skills, with the ability to meet deadlines and prioritize duties. Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. Familiarity with operating registers, computers, phones, tablets, and loyalty systems. Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

🎢 Welcome back, Team KI! We're thrilled that you're interested in returning for another amazing season at Kings Island! This posting is for our returning associates who are eligible for rehire and ready to bring the FUN back in 2026. When completing your application, please log in using the same email and information from your original account. If you need help accessing your account, reach out to Human Resources at 📧 ******************************* or 📞 ************. Rehire wages are based on your seasons of service, role, and department. Come back and help us make the 2026 season our biggest and best yet - because Kings Island wouldn't be the same without YOU! Responsibilities: Once you've submitted your application, keep an eye on your inbox! We'll be in touch shortly with instructions on how to complete your rehire process for the 2026 season. Qualifications: Thank you for taking the time to complete your application! Our team will be in touch soon to confirm the next steps. Rehire offers will begin going out in early January 2026.

How will you contribute to the team? -Plans, organizes, and directs activities concerned with the construction and maintenance of structures, facilities, and systems. - Confers with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints and construction problems. - Assists with project delivery strategies. - Schedules the project in logical steps and budgets time required to meet deadlines. - Coordinates the project procurement, selection of contractors and assists with contract paperwork and management of changes. - Coordinates QA/QC quality control plans. - Coordinates safety management plans. - Coordinates the building permit process and compliance with codes. - Directs weekly construction meetings. - Prepares daily/weekly/monthly progress reports. - Reviews contractor applications for payment and recommends payment to client. - Creates and monitors cost reports for the client. - Coordinates punch list preparation and project close-out. - Performs such other duties as the Supervisor may from time to time deem necessary. What will you contribute? EDUCATION AND EXPERIENCE -Bachelors degree in Construction, Quantity Surveying or a related field, plus seven years relevant experience. SPECIAL SKILLS -Must be highly articulate, have clear and analytical approach to problem solving, and strong decision making abilities. Must have excellent communication and presentation skills. -Must have strong construction estimating skills, strong knowledge of construction and -procurement strategies, and proficiency with project scheduling software. Must have ability to navigate Web-based construction management software (often provided by the client). -Must thoroughly understand and utilize Information Technology in the performance of work including Internet, Intranet, Microsoft Windows OS, Adobe Acrobat, Microsoft Office Suite and Microsoft Project. PROFESSIONAL REGISTRATIONS -Must have building construction/state license, 30 hour training in OSHA safety requirements, CMAA/PMI.

Come and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Description Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Representative II provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a variety of internal and external stakeholders, this individual ensures that our business and sales strategies are executed through daily interactions with our customers. The Customer Support Representative II is critical to Shorr's success as they are a front-line resource for our customers and can greatly impact customer experience, retention, and loyalty.Responsibilities Handle customer inquiries on product, price, and lead-time with a drive for first contact resolution. Research new items and product substitutions to ensure smooth customer experience. Build credibility and trust with assigned customers while influencing buying decisions and customer-focused solutions Manage customer cases in Sxe and CRM systems ensuring timely resolution Liaise with sales and operations to support new customer onboarding process from account creation to post-delivery ensuring high customer satisfaction. Create and maintain customer profiles and account notes in Sxe and CRM Monitor customer-owned and slow-moving inventory levels in coordination with sales to ensure billing and shipment is on track. Work with sales and customer to upsell, cross-sell, and move E&O inventory. Problem Resolution: Investigate and resolve customer complaints while capturing details in Shorr's CRM system. Process invoice corrections, product replacements, and returns in SXe system while ensuring customer satisfaction. Investigate customer inquiries and provide solutions in a timely manner. Monitor internal reports to ensure customer deliverables are met. Price Management & Quote Support: Set up and maintain price records at the direction of sales team. Monitor product margin fluctuations and alert sales team to fluctuations. Process quotes in SQM when support is needed from Account Executive. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position.Requirements Associates Degree or equivalent experience required 2 years of previous work experience in a Business to Business (B2B) customer support related role. Experience in the packaging or related industry is preferred Experience with MS Word, Excel and Outlook. Passion for being a Shorr brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment. Demonstrated customer-focused problem solver with strong desire for accountability. Demonstrated ability to be adaptable and thrive in a fast-paced environment with constant change. Ability to collaborate cross-functionally by communicating critical details to enhance customer experience. Strong time-management with ability to effectively prioritize multiple requests and pressures. Knowledge of ERP, CRM, and ecommerce platforms. Prior experience using MS Outlook, Word, and Excel. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Explore Shorr Benefits Competitive hourly rate plus targeted annual bonus plan 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.